Quality product slightly expensive but if it does what is says it will worth the money . Easy to apply and instructions clear . Still waiting for the cedar cladding to turn silverfish is starting to... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great customer care . Nothing too much trouble Excellent product and was delivered on the week that I proposed 2 months prior Ground level all floored - looking now at doing the stairs!
Företaget har svarat
Our beautiful wooden floors are easy to care for, and work well with underfloor heating. Good variety of sizes to suit different layouts.
I recently purchased from Russwood and was extremely impressed with the experience. Prices were highly competitive, and communication throughout was prompt and professional. Delivery had a long lead t... Se mer
Företaget har svarat
Företagsinformation
Om Russwood
Skrivet av företaget
What We Do
Russwood is a leading UK supplier of high-quality, sustainable timber flooring, cladding, decking & interior cladding products. Quality, expertise, innovation, environment and community are at the core of everything we do. We strive to be the best for our customers through unrivalled technical expertise and customer service, and to do our best for the environment by offering sustainable, high-performance timber products.
Our Purpose
Put simply, Russwood exists to help create a more beautiful, sustainable future in the built environment. With over 30 years of experience in the timber industry, we pride ourselves on our reputation for quality products and excellent technical expertise. Our highly trained experts are happy to advise you on every step of your project.
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Kontaktuppgifter
Station Sawmill, PH20 1AR, Newtonmore, Storbritannien
- 01540 673 648
- hello@russwood.co.uk
- russwood.co.uk
4,9
Utmärkt
297 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great product first class service.
Great product, very efficient staff and delivered ahead of schedule.
28 maj 2025
Svar från Russwood
Hi Dorothy, thank you for leaving us a 5 star review. We are delighted to hear you were happy with the service you received. Please don't hesitate to get in touch if we can be of any further help.
Outstanding customer service
We are in the midst of selecting timber cladding for a new build and just wanted to say Alecs has been outstanding in helping us come to a final selection.
Thank you
26 juni 2025
Omdöme utan inbjudan
Svar från Russwood
Hi Juliah, thank you for taking the time to leave us a 5 star review. We have passed your comments onto Alecs.
Very impressed as a First time user of…
Very impressed as a First time user of Russwood and from the outset Graham was very helpful and helped me clarify exactly what I'd need as well as what fittings for the application of the cladding I’d need .. delivery was swift and well communicated
Will certainly be back for future projects .. Lee
24 juni 2025
Omdöme utan inbjudan
Svar från Russwood
Hi Lee, thank you for taking the time to leave us a 5 star review. We have passed your comments onto Graham. We are delighted you were impressed with your service and look forward to working with you on future projects.
Great service
Great service. Friendly, helpful and informative throughout.
Free local delivery.
31 maj 2025
Svar från Russwood
Hi Anja, thank you for leaving us a 5 star review for our online shop. Please don't hesitate to get in touch if we can be of any further help.
Good product and service
Advice and ordering was very straightforward.
Timber cladding and accessories were delivered as agreed.
Good product and good service.
20 mars 2025
Svar från Russwood
Hi Graham, we are delighted to hear you are happy with your timber cladding and fixings. Thank you for taking the time to leave us a 5 star review!
Svar från Russwood
Hi James, thank you for taking the time to leave us a 5 star review, we are delighted to hear you are happy with our products and service.
Svar från Russwood
Hi Alex, thank you for leaving us a great review. Please don't hesitate to get in touch if we can be of any further help.
Svar från Russwood
Hi James, thank you for leaving us a brilliant review. Please don't hesitate to get in touch if we can be of any further assistance.
Svar från Russwood
Hi, thank you for leaving us a 5 star review after your positive experience.
Great service and product
The products are high quality. The packaging of the order was superb one of the best we have seen (we ordered Abodo Vulcan Flatsawn cladding) and a thoughtful touch of adding a tub of oil for touchups was really appreciated, the delivery driver was very helpful as well. The whole process from visiting the showroom to delivery was excellent.
24 mars 2025
Omdöme utan inbjudan
Svar från Russwood
Hi Viki, thank you for taking the time to leave us a fantastic review. We are delighted to hear you are happy with the service you received from our team, and the quality of our products. Please don't hesitate to get in touch is anything else we can help with.
Svar från Russwood
Hi Megan, thank you for leaving us a 5 star review after your positive experience with our online shop.
Fast,efficient great product- what more…
Fast,efficient great product- what more do you need?
13 januari 2025
Svar från Russwood
Hi, thank you for leaving us a brilliant review. Please don't hesitate to get in touch if we can be of any further assistance.
European larch - perfect
Efficient ordering and delivery. A replacement for an original 19th C hayloft pitch pine floor. Laid very easily. Very happy - space looks beautiful ready for 2025 events and workshops as well as my basketry studio.
15 december 2024
Svar från Russwood
Hi, thank you for taking the time to leave us a review. We are delighted to hear you are happy with your European Mountain Larch flooring in your event space. Please don't hesitate to get in touch if we can help with anything else.
We've used Russwood before
We've used Russwood before. As always, they were very helpful and the goods were as described. We're currently waiting while the flooring acclimatises before laying it.
18 december 2024
Svar från Russwood
Hi Frank, thank you for leaving us a review, and for your repeated custom over the last few years. We look forward to continuing to work together on future projects.
Always a great experience from Russwood…
Always a great experience from Russwood with a quality product and helpful and professional customer service.
17 december 2024
Svar från Russwood
Hi Drew, thank you for leaving us a great review. We look forward to working together on future projects.
Great service
29 oktober 2024
Svar från Russwood
Hi Margaret, thank you for taking the time to leave us a review!
Svar från Russwood
Hi Gary, thank you for taking the time to leave us a review. We look forward to working with you again!
Quality product that looks best when professionally laid
We have just laid our floor and it looks superb - time will tell on how it wears and what it’s like to live with. The 19cm natural oak engineered boards treated with osmo oil are just what we were looking for. It’s not a cheap option but we really like the overall look and end result. I would recommend them - and we benefited from a skilled joiner who laid the boards. Delivery was roughly on time and there are no concerns to note.
30 september 2024
Svar från Russwood
Hi Robin, Thank you for your kind review! We’re delighted you’re pleased with the look and quality of your floor, and we’re glad delivery went smoothly. Thanks again for choosing us!
5 star customer service
5 star customer service! We are an Architect company in West Sussex and Taylor was brilliant running through their current stock with us, going the extra mile to help out! Fab service.
28 oktober 2024
Omdöme utan inbjudan
Svar från Russwood
Hi Holly, thank you for leaving us a 5 star review. I will pass your lovely comments on to Taylor. Please don't hesitate to get in touch if there is anything else we can help with.
Great service and product
Pleasure to deal with from start to finish. We ordered a modest amount of Larch cladding but nothing was too much trouble for our contact Craig Campbell.
Product was delivered on time and is of excellent quality!
4 oktober 2024
Svar från Russwood
Hi Scott, thank you for taking time to leave us a review, and for your kind words about Craig. We will be sure to pass the message on to him. Please don't hesitate to get in touch if there is anything else we can help with!
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