Rushbrook & Rathbone Ltd Omdömen 

257
•
TrustScore 3.5 av 5

3,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

Our usual contact, Sandra Byrne was on annual leave so spoke with one of her colleagues to report that the flushing mechanism in two of our toilets was not working. Didn't hear anything back so cha... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

We have rented a property via R&R for the last 12 years & have never had any negative issues; only positive. They are always at the end of the phone (or e-mail) & very quick to get things sorted. Elli... Se mer

Betygsatt 5 av 5 stjärnor

The plumber Adam from AB PLUMBING & HEATING was sent out to us by this company to help fix a toilet that wouldn’t flush. His communication skills were amazing & he got the job done quickly & left it n... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

Having rented a property via Rushbrook & Rathbone over the past four years we have rarely encountered an issue. Communication in regards to property inspections and contract renewals has always been p... Se mer

Företagsinformation

  1. Mäklare

Om Rushbrook & Rathbone Ltd

Informationen kommer från olika externa källor

Rusbrook and Rathbone provides exceptional outsourced property management services for landlords and agents,  expert block management and stress-free staff relocation for companies. Outsourced Property Management for Estate and Letting agents ta...


Kontaktuppgifter

3,6

Medel

TrustScore 3.5 av 5

257 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 50 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,6

Alla omdömen

(257)

10 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

I would like to add a review for Leoni…

I would like to add a review for Leoni . Her help and assistance throughout this process was so professional and helpful to us both . Leoni was always available to help us and explain the process , calls were always returned and we really could not have done it without her . Leoni is an asset to your company.
Many regards Clive Lewis and Ann Miller

15 augusti 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Very poor experience

Was a tenant of a property managed by R&R and they were one of the shoddiest companies I’ve come across (I used to work for the Property Ombudsman and know good practice from poor practice). Consistently gave the impression nobody knew what was happening. Sending me details for the wrong property, falsely saying guarantors were needed because they were looking at someone else’s reference report, emails to me that were meant for the landlord (always full of mistakes) and overall a very bad company. If I were a landlord I’d be asking for my money back.

12 juni 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent service by Vicki Farrimond

Excellent service by Vicki Farrimond, she made the whole lead in to new tenants very easy and smooth. Superb.

24 augusti 2023
Omdöme utan inbjudan
Logotyp för Rushbrook & Rathbone Ltd

Svar från Rushbrook & Rathbone Ltd

Thank you from all at R&R

Betygsatt 5 av 5 stjärnor

Amazing Service by Ibrar + Team!

Ibrar has been an absolute GEM throughout my entire moving process. He sorted everything out for me through a very short time constraint and his communication, performance, and service was absolutely flawless. Massive thank you to Ibrar!! :)

22 augusti 2023
Omdöme utan inbjudan
Logotyp för Rushbrook & Rathbone Ltd

Svar från Rushbrook & Rathbone Ltd

Thank you from all at R&R

Betygsatt 1 av 5 stjärnor

has taken 10.5 weeks to get to the…

has taken 10.5 weeks to get to the point that the boiler can be fixed ,still not there ,poor service,poor communication,and no responsibility taken

14 augusti 2023
Omdöme utan inbjudan
Logotyp för Rushbrook & Rathbone Ltd

Svar från Rushbrook & Rathbone Ltd

We are sorry this has taken so long, as agents for the Landlord it can be difficult sometimes to get action as quickly as we and you would like.

Betygsatt 4 av 5 stjärnor

18 years a customer.....

I have used R&R to manage my rental property for the last 18 years whilst I have lived overseas. Overall I have been very satisfied with the levels of service they have provided to me, which might explain why I have never switched.

Upon taking back the property recently, there were some issues with checkout, inventory amongst other minor points, however they way they dealt with and responded to these was "good service". I would note also, that given the passage of time, some of these items were understandable relating to records.

Over and above this, I would call out Cally, who since I returned to the flat has been very responsive, supportive and worked to resolve issues I have raised. Thank you Cally.

1 juni 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent service as always

Excellent service as always. Everyone is very helpful and professional. Used their services for past 5 years and would definitely recommend R&R, always there to assist highly commendable services.

19 maj 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Cally is a whole heart and hard working…

Cally is a whole heart and hard working staff. She will try her best to solve our difficulties and manage the house. Most importantly she can reply us as soon as possible. She can make us feel relieved when she manages my house.

18 maj 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Superb service

We have been carrying out compliance certificates for Rushbrook for many years, June is always there to act swiftly and with a smile. When problem arise, June makes sure to solve without a fuss. Aaron lewis

3 maj 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

June

I’ve had previous issues with R&R but June Beattie was both helpful & efficient

27 april 2023
Omdöme utan inbjudan
Logotyp för Rushbrook & Rathbone Ltd

Svar från Rushbrook & Rathbone Ltd

Thank you very much for sharing your experience with us.
We really appreciate you taking the time to share your rating with us and look forward to continue providing the service you have received. Team R&R

Betygsatt 5 av 5 stjärnor

Property Management with a difference!

Rushbrook has managed our multiple properties for a number of years and with number of issues throughout the years, but one thing I can confidently say is that they manage it all, issues, property and people - thank you Rushbrook and Rathbone for the years of assistance everytime we needed it. Mrs. Radford

21 mars 2023
Omdöme utan inbjudan
Logotyp för Rushbrook & Rathbone Ltd

Svar från Rushbrook & Rathbone Ltd

Thank you very much for sharing your experience with us.
We really appreciate you taking the time to share your rating with us and look forward to continue providing the service you have received. Team R&R

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer