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Our journey is driven by an unwavering commitment to excellence, allowing us to build a reputation for quality and reliability. At Rubilston, we believe that success is not merely measured by sales but by the trust and satisfaction of our customers. This belief underpins every aspect of our operations, from product development to customer service. By prioritizing excellence in both our products and services, we strive to exceed expectations and create long-lasting value for our customers.
1 Page Moss Parade Merseyside, L36 2PA, LIVERPOOL, Storbritannien
Fast delivery great product ready for the camping trip 😀
Svar från rubilston.com
Dear Danielle,
Thank you so much for your kind feedback!
We’re really glad to hear the delivery was fast and that you’re happy with the product.
Wishing you an amazing camping trip — hope the car roof bag makes your journey even more comfortable and stress-free!
If you ever need anything else, we’re always here to help.
Best regards,
Rubilston
From purchasing to receiving was extremely quick. I researched these roof bags and on many sites they were twice the price and more so was a bit skeptical when purchasing but I shouldn't have been. The bag is brilliant it's sturdy and large enough to fit all our luggage and more (4 of us) when going away so win win!
Svar från rubilston.com
Dear Elaine,
Thank you so much for sharing your experience! We're really pleased to hear that you’re happy with your roof bag and that it made your journey easier. We always aim to offer the best quality at a fair price, so it’s wonderful to know you found real value in your purchase.
We truly appreciate your trust and kind words — feedback like yours motivates us to keep improving every day. We hope your new roof bag serves you well on many more trips to come!
Best regards,
Rubilston
I am very happy with the roof bag,fit more in than a roof box, easy to take out of the bag and put on the roof, the only faff and time consuming bit is making all the straps tight and it Hurst your fingers. We used it for the 1st time on a camping trip with good old English weather, absolutely chucked it down, the quality is extremely thick, bit stiff on the zips at times but probably because its new but kept all our items dry. Great thing its easily taken off and fits right back into the bag for easy storage. Already told loads people about it and compared to other cheaper brands. I wouldn't bother with them. Stick to Rubilston, you won't be disappointed. We weren't!!
Svar från rubilston.com
Dear Nicole,
Thank you so much for sharing such a detailed and thoughtful review. We’re delighted to hear that the roof bag exceeded your expectations and proved itself even in classic English weather! Your feedback helps us to keep improving.
We’re especially grateful that you’ve recommended RUBILSTON to others. Word of mouth from valued customers like you means the world to us. We’re so pleased you had a successful first trip with the roof bag and we hope it serves you well on many more adventures ahead!
Best regards,
Rubilston
Svar från rubilston.com
Dear Gary,
Thank you very much for taking the time to share your feedback with us. We’re delighted to know that you are pleased with both the product and the delivery time. At RUBILSTON, we always strive to provide high-quality products together with a smooth shopping experience, so it’s wonderful to hear that we met your expectations. Your support means a lot to us, and we look forward to welcoming you back again soon.
Best regards,
Rubilston
The carrier was delivered very quickly. Was genuinely surprised by just how much I could fit in there. Honestly cannot fault it, especially for the price. Have already recommended it to many friends and family. I drove from South Wales to Devon with numerous stops, so the journey took around 6 hours. Found the anti-slip mat had bunched up at the front, but that was down to me placing the carrier too far forward. With slight adjustment on the return journey, had no such problems. Would recommend this to anyone looking for large capacity storage space for excellent value. Superb.
Svar från rubilston.com
Dear Valued Customer,
Thank you so much for taking the time to share your feedback! We’re really pleased to hear that you are happy with the product and the overall experience. It’s always great to know when our customers find good value in what we offer. We look forward to serving you again in the future.
Best regards,
Rubilston
Bag is well made, spacious, great value for money (far cheaper than a roof box) and was delivered swiftly.
It stayed on securely over 3 trips totalling over 500 miles.
It's also much smaller to store than a roofbox.
Only (minor) negative is that it is a little time consuming (10 -15 mins), and tough on the fingers, ensuring that all the straps are tight.
Svar från rubilston.com
Dear David,
Thank you very much for sharing your experience! We’re delighted to hear that the bag has served you well across multiple trips and that you found it to be spacious, secure, and great value for money. Feedback like yours is really valuable to us, as it highlights both the strengths of the product and the small areas where improvements could make things even easier. We truly appreciate your support and recommendation, and we look forward to serving you again in the future.
Best regards,
Rubilston
Product was exactly as described and better quality than expected considering how reasonably priced it was. We used the roof bag for a camping trip to Wales 4 hour drive each way and the bag performed brilliantly. Brilliant cheap option instead of a roof box and bars. 👍🏻👍🏻👍🏻
Svar från rubilston.com
Dear Valued Customer,
Thank you so much for your fantastic feedback!
We’re delighted to hear that the roof bag exceeded your expectations and served you well on your camping trip to Wales. Knowing that it performed brilliantly and proved to be a practical alternative to a roof box and bars really means a lot to us.
We truly appreciate you taking the time to share your experience, and we look forward to serving you again in the future!
Best regards,
Rubilston
Superb !!! Thank you so much for one of the easiest and most pleasant transactions that I have ever had.
The item is first class, the service was first class.
I have already recommended you to others .
Svar från rubilston.com
Dear Shirley,
We’re absolutely thrilled to hear that your experience with us was one of the easiest and most pleasant transactions you’ve ever had. Knowing that both the product and our service met your expectations truly makes all the effort worthwhile.
Your recommendation to others means a great deal to us – word of mouth is the highest compliment we could ever receive. Please know that we’ll always do our best to keep delivering the same first-class service and products each time you shop with us.
We look forward to welcoming you back again soon, and if you ever need any assistance in the future, we’re only a message away.
With gratitude,
Rubilston
I orderd the roof bag for my fiesta which has NO roof bars and was assured it would fit and when it arrived i was supprised how small it folds down to so if you dont have much space then get 1 of these roof bags totally waterproof kept all our soft camping equipment bone dry on top of the car
I had a few questions but customer service was very good and quick answering
would deffinatly recommend.
Svar från rubilston.com
Dear Dottie,
Thank you so much for sharing your experience with us! We’re delighted to hear that the roof bag fit perfectly on your Fiesta without roof bars and that it kept all your camping equipment safe and dry.
We also truly appreciate your kind words about our customer service—it means a lot to us. Your recommendation is the greatest compliment we could receive.
We wish you many more enjoyable trips, and we’ll always be here if you need us again.
Best regards,
Rubilston
Really impressed with this roof bag.
I don't have storage space for a roof box / roof racks and came across this.
I wasn't too sure what to expect and was apprehensive about how it would fit on the car, etc but having used it, it was perfect.
The roof bag come with some clips which hook on the frame of the car and the straps on the bag then securely fasten everything down.
The product was delivered really quickly. I ordered around 2pm and it was here the next day.
Would definitely recommend this to others.
Svar från rubilston.com
Dear Charles,
Thank you so much for sharing your experience! We're delighted to hear that the roof bag met your expectations and that the setup worked perfectly for you. It’s great to know the fast delivery and secure fit made things easier. We truly appreciate your recommendation and support!
Thank you once again for choosing Rubilston. We truly appreciate your support and look forward to serving you again in the future. If you have any questions or need assistance, please don’t hesitate to reach out to us anytime.
Best regards,
Rubilston
Svar från rubilston.com
Dear John,
Thank you so much for your feedback! We're really glad to hear that the roof bag was easy to fit and felt secure during your trip. It's great to know it offered plenty of space for your gear. We designed it with extra capacity in mind, so it's always rewarding to hear when it delivers exactly that. Safe travels and we hope to see you again soon!
Best regards,
Rubilston
Svar från rubilston.com
Dear Conor,
Thank you very much for taking the time to leave us a review.
We're delighted to hear that you found the ordering process easy and that your delivery arrived promptly. Providing a smooth and efficient shopping experience is very important to us, and your feedback reassures us that we're on the right track.
We truly appreciate your support and look forward to serving you again in the future. If there's anything else we can help with, please don't hesitate to get in touch.
Best regards,
Rubilston
The car roof bag was sturdy, large, of very good quality and a great price. The delivery company misplaced our item and when I contacted Rubilston to tell them what was happening they sent a replacement the same day, only requesting that I return, free of charge, the first package if it was delivered. The customer service was excellent and e-mails were answered with very little delay. I would thoroughly recommend this product and the Company.
Chris Kelly
Svar från rubilston.com
Dear Chris,
Thank you so much for your kind and thoughtful feedback!
We’re truly delighted to hear that you were happy with the quality of the car roof bag and the level of service you received. While we’re sorry for the initial issue with the delivery, it means a lot to know that our quick response made a positive difference for you.
Your words about our product and customer service genuinely encourage us to keep doing our best every day. Knowing that you would recommend Rubilston to others is the highest compliment we could receive.
Thank you once again — and if there’s ever anything else we can help with, please don’t hesitate to reach out.
We wish you many smooth and enjoyable travels with your new car roof bag!
Warm regards,
Rubilston
Item as described and very good communication and delivery updates
Svar från rubilston.com
Dear Karl,
Thank you so much for your kind words.
We're thrilled to hear that the item met your expectations and that you were happy with our communication and delivery updates. Your satisfaction is our top priority, and your feedback truly means a lot to us.
We hope you enjoy your purchase, and we’d love to serve you again in the future!
Warmest regards,
The Rubilston Team
Svar från rubilston.com
Thank you so much for your kind review!
We’re thrilled to hear that you’re happy with the quick delivery, great price, and quality of the rooftop bag. Your satisfaction means the world to us. If you ever need anything else, we’re always here to help!
Safe travels and enjoy your new bag!
Best regards,
Rubilston
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