Roxymoxy Omdömen 269

TrustScore 4.5 av 5

4,3

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Great game selection, love the layout of the site very much!, easy, fast redeem. Had zero issues with them first time. Great deals on packages to. Only thing is i wish i was paying attention to daily... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I win and sit and wait and its on the way just like it's supposed to be with a online casino I don't think in will play q different one I'm a Roxy moxy fan for sure thanks Roxy !

Företaget har svarat

Betygsatt 1 av 5 stjärnor

No customer service! I originally was going to give this site a five star review since I was able to redeem. But now i'm having an issue and there is no customer service to help me. I literally can't... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

great place to play and they are legit, I recieved a free scratch card and won 60 cent which i then proceeded to win $500 with! Also they are true when saying No Purchase Necessary To Play because Th... Se mer

Företaget har svarat

Företagsinformation

Skrivet av företaget

Roxy Moxy Casino is an online social sweepstakes casino available across U.S. states (exclusions apply). Players enjoy a variety of slots games with no purchase required, all on a secure and trusted platform. In Sweeps Play Mode, real rewards come with fast, easy redemptions plus daily bonuses, exclusive perks, and ongoing promotions. With a dedicated support team and a glamorous VIP experience, ROXY proves that luck favours the bold and the fabulous.


Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

269 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

trash casino i will be filing a…

trash casino i will be filing a chargeback

8 november 2025
Omdöme utan inbjudan
Logotyp för Roxymoxy

Svar från Roxymoxy

We’re truly sorry to hear about your experience and completely understand how upsetting this must feel. 💜 We’d really like the chance to review your case directly and are confident we can help resolve this quickly once we have your details.

Please reach out to us at support@roxymoxy.com
at your earliest convenience so our team can connect with you personally and make sure everything is sorted out. We’re here for you and ready to help.

Betygsatt 5 av 5 stjärnor

Awesome customer service

Awesome customer service

8 november 2025
Omdöme utan inbjudan
Logotyp för Roxymoxy

Svar från Roxymoxy

Hi Bryan,

Thank you so much for your kind words! 💜 We’re thrilled to hear that you had such a great experience with our customer service! Our team always strives to make every player feel supported and valued.

Your feedback truly means the world to us. We can’t wait to have you back for more fun and exciting moments inside Roxy Moxy!

Betygsatt 5 av 5 stjärnor

It's fun and let's you win

8 november 2025
Omdöme utan inbjudan
Logotyp för Roxymoxy

Svar från Roxymoxy

Thank you so much for the awesome review! 💜 We’re thrilled to hear that you’re having fun - that’s exactly what Roxy Moxy is all about. Our goal is to make sure every play session feels exciting and rewarding while keeping it safe and fair for everyone.

We truly appreciate your support and can’t wait to see you back enjoying more of your favorite games!

Betygsatt 5 av 5 stjärnor

first time playing and it was good

first time playing and it was good

7 november 2025
Omdöme utan inbjudan
Logotyp för Roxymoxy

Svar från Roxymoxy

We’re so glad to hear you enjoyed your first time playing with us! 💜 Welcome to the Roxy Moxy community we’re all about fun, fair play, and great vibes.

We can’t wait for you to explore more games and rewards. Thanks for giving us a try and for sharing your experience!

Betygsatt 1 av 5 stjärnor

Honestly the redeem to card system is…

Honestly the redeem to card system is fraudulent. Recieved a online card that couldn't purchase anything besides buy back into the site. It was a joke . Other than that the site needs a upgrade. Some of the games are okay and thats the best I can say.

7 november 2025
Omdöme utan inbjudan
Logotyp för Roxymoxy

Svar från Roxymoxy

We’re truly sorry to hear about your experience with your redemption and card use. We completely understand how frustrating that must have felt, and we want to clarify this for you.

Our prepaid cards are issued by licensed partners and can be used anywhere they’re accepted for eligible purchases never restricted to our site. It sounds like there may have been a technical or merchant-side issue, and we’d like to take a closer look to make it right.

Please reach out to our Support Team directly at support@roxymoxy.com
, and we’ll review your case in detail. Your trust means a lot to us, and we’re committed to resolving this quickly.

Betygsatt 1 av 5 stjärnor

Stay Away!!

I won $100 almost a week ago and still haven't received any money from this scam of a site smh. So quick to take your money but doesn't want to payout winnings. Very irritating to look forward to something that's not coming smh. This is the only casino site so far that I've had a problem receiving my winnings.

7 november 2025
Omdöme utan inbjudan
Logotyp för Roxymoxy

Svar från Roxymoxy

We’re truly sorry to hear about your experience and completely understand how frustrating that must feel 💜 Our team has already reached out to you directly through our support channel to gather a few more details needed to finalize your redemption.

Please stay in touch with us by replying to that email so we can get everything sorted as quickly as possible. We truly appreciate your patience and the chance to make this right.

Betygsatt 5 av 5 stjärnor

Great to play and a plethora of games…

Great to play and a plethora of games to choose from!

7 november 2025
Omdöme utan inbjudan
Logotyp för Roxymoxy

Svar från Roxymoxy

Thank you so much for the amazing review! 💜 We’re thrilled to hear you’re enjoying all the fun and variety Roxy Moxy has to offer we love keeping things fresh with plenty of games to choose from.

Your support means the world to us, and we can’t wait to keep bringing you even more exciting titles and experiences ahead!

Betygsatt 3 av 5 stjärnor

Average social casino

*Edit* So as you can see I was very upset with roxymoxy and although the experience did not go how I originally expected. After they had seen my issues and concerns. I will say they did turn around and eventually follow up with me and get my account back opened, verified, and sent my redemption with no more issues.

Absolutely horrible experience. So I am a consistent player online with these casinos and I heard about roxymoxy and gave it a try. So from day 1 it has been just a horrible experience. It had started with the verification process I had completed the process with all correct documentation and submitted them. It was at this point that I was randomly denied verification although I know everything was entered 100% correct and accurate. From there its really just been a upsetting disgusting experience. See I have $100sc on my account and was looking to redeem it instead they denied my verification. Ignored all messages sent about the issues on there live chat, I had reached out via email and had received nothing but dragged on excuses to push the issue away I have submitted now 4-5 different sets of my bank info and then as recently as 2 weeks ago I had finally got a message back again and they now requested October's bank statement I immediately had sent that in as well like all the other times and now the last thing I have heard was a message stating to please be patient. Roxymoxy had basically stolen my money locked me out of my account and just all around ripped me off with no accountability or issue at all to fix the problem. This is a horrible platform and I hope no one gives them a chance.

1 oktober 2025
Omdöme utan inbjudan
Logotyp för Roxymoxy

Svar från Roxymoxy

We’re truly sorry to hear about how frustrating this experience has been for you. We completely understand how disappointing it feels when things don’t go smoothly especially during the verification and redemption process. 💜

Our support team has already been in direct contact with you and continues to follow up to ensure your case is handled properly. Please know that we take every player’s situation seriously, and your feedback is helping us improve.

Thank you for your patience while we work to make things right.

Betygsatt 4 av 5 stjärnor

I’ve won twice with this platform

I’ve won twice with this platform. The redemption can vary but they have revised the redemption process. Roxy Moxy is legit!!

4 november 2025
Omdöme utan inbjudan
Logotyp för Roxymoxy

Svar från Roxymoxy

Hello Keuna,

Thanks for your positive feedback! We’re so glad you’re enjoying Roxy Moxy and always working to make things even better for our players!💛

Betygsatt 5 av 5 stjärnor

I won same day I made my account and…

I won same day I made my account and way paid my winnings 2 days later which was awesome..this is also really fun casino with great games and very easy redemption process. I'm glad I decided to play here this casino is now one of my daily play casinos.

6 november 2025
Omdöme utan inbjudan
Logotyp för Roxymoxy

Svar från Roxymoxy

Hi James,

Thanks so much for your amazing feedback! We’re thrilled you enjoyed your first win and smooth redemption. Roxy Moxy is all about fun, excitement, and great rewards — we can’t wait to see you win again soon! 🎉💛

Betygsatt 5 av 5 stjärnor

Love Everything About Roxymoxy so far

6 november 2025
Omdöme utan inbjudan
Logotyp för Roxymoxy

Svar från Roxymoxy

Hey Samuel,

Thank you so much for your wonderful feedback! We truly appreciate your support. Every day, we work hard to improve and make sure your experience with Roxymoxy is the best it can be. Your words mean so much to us!😊

Betygsatt 5 av 5 stjärnor

Like the game

Like the game

6 november 2025
Omdöme utan inbjudan
Logotyp för Roxymoxy

Svar från Roxymoxy

Thanks for your feedback, Shenica! 😊 We’re glad you’re enjoying the game. Wishing you lots of fun and big wins! 🍀

The Roxy Moxy Team

Betygsatt 4 av 5 stjärnor

How easy it was to sign up as well as…

How easy it was to sign up as well as how quickly customer service is to help you with redeeming your money ! No deposit required

3 november 2025
Omdöme utan inbjudan
Logotyp för Roxymoxy

Svar från Roxymoxy

Thanks so much for your kind words! 💕
We’re thrilled to hear that signing up was easy and that our team could help you quickly with your redemption.
Wishing you lots of luck and fun at Roxy Moxy! 🍀

Betygsatt 5 av 5 stjärnor

Various types of games

Various types of games, Fast and excellent customer service! Reasonable payments. I love me some Roxy Moxy

31 oktober 2025
Omdöme utan inbjudan
Logotyp för Roxymoxy

Svar från Roxymoxy

That’s amazing to hear! 🎉 We’re so glad you’re enjoying the games and our customer service. Wishing you lots of fun and big wins! 🍀✨

Betygsatt 1 av 5 stjärnor

Not Looking Good

Been almost a month now, with still no fix to my problem: I bought many packages, played through 250/350SC on the game fishin' bear. Checked my redeemable and said 250, okay cool. I come back the next day, play the rest of the 100SC, check redeemable and it says 0... odd. So I play like 30sc more, check redeemable and it says 1.35 LOL. They only have a 1x playthrough requirement, so it seems like its just a bug in their system. There is no live support and their email support is useless AI responses. Been almost a month now that I have not been able to redeem. Other people leave good reviews, so don't think it's a scam, but with such bad support, with no end in sight, I guess I will just have to contact my CC company to get my money back if this isn't resolved soon. I will gladly change my review if you get a move on and fix my problem. It shouldn't be that hard to check my playing history and correct the error manually to allow me to redeem.

4 november 2025
Omdöme utan inbjudan
Logotyp för Roxymoxy

Svar från Roxymoxy

Hi Austin,

We’re really sorry for the trouble with redeeming your SC! 💛 We sent you an email last week regarding your account - please check your inbox (and spam folder). To be able to redeem, your account needs to be fully verified. Once that’s done, you should be able to redeem your SC without issues.

We’re here if you need any help!

Betygsatt 3 av 5 stjärnor

Not enough game selections

Not enough game selections. But otherwise not to bad.

1 november 2025
Omdöme utan inbjudan
Logotyp för Roxymoxy

Svar från Roxymoxy

Hi Desi,

Thanks for your feedback! 💖 We’re always adding more fun games for you to enjoy, so stay tuned for lots of excitement!

Betygsatt 5 av 5 stjärnor

Always have a chance to win

Bonus spins ,good promotions.they are good to their Customer.

2 november 2025
Omdöme utan inbjudan
Logotyp för Roxymoxy

Svar från Roxymoxy

Hi Sarah,

Thanks for your feedback! 💖 We’re glad you enjoy our bonus spins, promotions, and exciting games with great rewards. That’s exactly our goal — to keep bringing more fun and rewards for our players all the time! ✨

Betygsatt 5 av 5 stjärnor

So far so good

So far so good. But I see a lot of reviews that say they never get paid. I’m waiting so we will see. Fun games tho.
Update. I was paid in full on time no problems

1 november 2025
Omdöme utan inbjudan
Logotyp för Roxymoxy

Svar från Roxymoxy

Thanks for your feedback, Fred! 😊

We’re glad you’re enjoying the games. Rest assured, all redemptions are processed, and we always make sure our players receive their winnings. Wishing you lots of luck and big wins! 🍀✨

The Roxy Moxy Team

Betygsatt 5 av 5 stjärnor

Quick redemption!

I previously left a negative review for Roxy Moxy that I owe an apology for! They had paid me my winnings that I did not see in my overfilled email box! This was on 10/16/2025. I'm sorry, Roxy Moxy! Your agent was very helpful when I finally inquired about my payment. You had already paid me when I left the negative review but I did not see the payment due to too many spam emails in my inbox. I highly recommend this site for fun games and quick redemption for your winnings. They also are very helpful with any problems or questions you may have. Thank you Roxy Moxy!

16 oktober 2025
Omdöme utan inbjudan
Logotyp för Roxymoxy

Svar från Roxymoxy

Hi Bridget,
Our team contacted you via email on the 21st and followed up today to assist with your redemption. Please check your inbox (and spam folder) for our message so we can finalize this as quickly as possible 🙏

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer