Not Rotary’s fault but delivery was slow.Watch dispatched Friday on a 48 hour service and didn’t arrive until Wednesday. Royal Mail to blame I believe. Pleased with watch however
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I recently purchased a Seamatic 300 GMT to add to my watch collection as I wanted a divers watch with a GMT movement but didn't want to pay thousands, I love Rotary's history and they have a genuine... Se mer
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I’ve had rotary watches for decades…automatic, manual and battery…I’ve also owned prestige brands Rolex and Tag Heuer. Obviously the prestige watches win out over their cheaper rivals..but nothing... Se mer
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I was gifted a watch that Rotary show as an online exclusive on their website. The second hand fell off within 2 days. Initially I received a total lack of interest from Rotary as I didn't have the re... Se mer
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Företagsinformation
Om Rotary Watches
Skrivet av företaget
Original British Design
Rotary Watches is an award-winning brand of classic timepieces. Established in Switzerland in 1895, Rotary relocated to London a few decades later, where it remains to this day.
Rotary timepieces are now sold in over 65 countries throughout the world. The brand specialises in designing enduring stylish pieces, blending the old with the new to achieve a timeless range of watches.
Kontaktuppgifter
Rotary Watches Ltd, Elm Yard, 13-16 Elm Street, WC1X 0BJ, London, Storbritannien
- 02074345500
- service@rotarywatches.com
- rotarywatches.com
4,2
Bra
342 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Rotary Watches
Thank you for leaving a review, we are so glad to hear this!
The price was great
The price was great, however the complimentary strap adjusting service is probably closed for Xmas holiday. I indicated my wrist's measurements and the watch arrived unadjusted. Now I must find a jeweller to adjust it for me. I do not mind but then don't advertise strap adjustment if you don't deliver. Simple as this.
18 december 2025
Omdöme utan inbjudan
Svar från Rotary Watches
Hi there, firstly we are pleased to hear that you are happy with the watch. We do however apologise for missing the bracelet adjustment, this is entirely our responsibility and we would be glad to adjust the watch for you entirely free of charge. Please email our customer service team at customerservicedepartment@peershardy.co.uk to arrange this.
Fraser | Rotary Team
I would like to sincerely appreciate…
I would like to sincerely appreciate the outstanding service provided by Natasha from the repair department. From the very first interaction, she was kind, patient, and genuinely attentive. She took the time to listen, explained everything clearly, and handled the situation with such professionalism and care that it instantly put me at ease.
THANK YOU Natasha !
16 december 2025
Omdöme utan inbjudan
Svar från Rotary Watches
Thank you for taking the time to leave a review, we greatly appreciate it. We are delighted to hear that Natasha was able to help you, we shall pass the compliment along!
Excellent product and speedy delivery
25 november 2025
Svar från Rotary Watches
Thank you for taking the time to leave a review, we are so glad that you are enjoying your new watch
Excellent Customer service
The customer service I received from Lorraine Martin was absolutely top notch. She really listened to my issues and took it upon herself to help me. Without Lorraine's help this issue would've taken much longer to resolve. I am very happy with the outcome. She is an asset to Rotary watch Customer Service team.
3 december 2025
Omdöme utan inbjudan
Svar från Rotary Watches
Thank you so much for taking the time to leave a review. We will pass your feedback onto Lorraine!
Rotary slim watch
Easy to order, quick divery and over the moon with the quality of the watch. A present for my husband for our wedding anniversary and he loves it.🙂
25 november 2025
Svar från Rotary Watches
Thank you for leaving a review, we are so glad to hear that your husband is enjoying his new watch!
Fast delivery
Fast delivery. Product well packaged and beautifully finished watches at a very fair price.
25 november 2025
Svar från Rotary Watches
Thank you, your review is greatly appreciated!
Svar från Rotary Watches
Thank you for the 5 star review!
Brought a rotary watch from h samuel
Brought a rotary watch from h Samuel after 9 months stop working was told battery issues Samuel's sent back to rotary for repair . 3 plus months later no watch Samuel's said they had fight my corner as rotary wanted to charge me for repair.who do I believe rotary or Samuel's paid for extended warranty. Went to Samuel's who said it had been collected and did not know where watch was
2 december 2025
Omdöme utan inbjudan
Svar från Rotary Watches
Hi Michael, thank you for sharing your experience. Could you please email our customer service team who can help get this resolved for you - customerservicedepartment@peershardy.co.uk
Rotary Watches: Great Watches!
The watch, received has a good image, good finishes and good price.
Delivered to Spain:
Some days for the custom clearance: without problems.
Good packaging
I will follow new arrivals
29 oktober 2025
Svar från Rotary Watches
Thanks for the review Juan! We are so glad to hear that you are enjoying your new watch
ROATRY GREAT ICONIC WATCHES.
Trusted company and good quality watches and service.
All at a fair price.
29 oktober 2025
Svar från Rotary Watches
Thanks Alan, we really appreciate you taking the time to leave a review!
Svar från Rotary Watches
Thank you for your review, we are glad that everything went smoothly with your order
Excellent price and watch arrived in a…
Excellent price and watch arrived in a couple of days. It is a gorgeous watch and we are very happy with it.
28 oktober 2025
Svar från Rotary Watches
Thank you so much for taking the time to leave a review, we are so glad that you are enjoying your new watch
So far so good!
Delivery as promised.
The watch is beautiful (received many compliments). I am confident that the Rotary brand will fulfill my expectations. I also have a 50 yr old Rotary mechanical that I wear frequently!
27 oktober 2025
Omdöme utan inbjudan
Svar från Rotary Watches
Thank you for taking the time to leave a review Gwen, we greatly appreciate it!
Great looking and good value.
1 oktober 2025
Svar från Rotary Watches
Thanks for the review John! We are so glad that you are enjoying your new watch
Svar från Rotary Watches
Thank you for the review, we are so glad that you are pleased with your new watch
It's a lovely watch the face is great…
It's a lovely watch the face is great and feels great on the wrist
30 september 2025
Svar från Rotary Watches
Thank you for the review Bradley, we are so glad to hear that you are enjoying your new watch
Svar från Rotary Watches
Thanks for the review! We are so glad to hear that you are enjoying your new watch
Svar från Rotary Watches
Thank you for the review!
Not working
The watch arrived promptly, but was not working, probably due to a malfunctioning battery. We sent it back, and are hoping for a prompt refund.
25 september 2025
Svar från Rotary Watches
Hi Sebastian, we are so sorry to hear that your watch arrived with a non-functioning battery. This is far from the service that our customers expect. We will ensure our customer service team assists you quickly to resolve your issue
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