Rosland Capital LLC Omdömen 

337
•
TrustScore 3 av 5

3,1

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

Invested arround 4 million dollars from my Ira account. In December 2026 requested liquidation of everything. Got 1.6 million back as Ira in check not sure why electronic deposit are not available. St... Se mer

Betygsatt 1 av 5 stjärnor

3 years ago I decided to transfer one of my IRA's to Rosland Capital. Purchasing a Gold IRA. Gold has been going up in value as we all know. Yet my investment is getting smaller (losing value). This... Se mer

Betygsatt 5 av 5 stjärnor

John grew up in the Chicago Board of Trade Pit. There's no one I trust more or enjoy talking with more when it comes to following the market than him, especially commodities like precious metals. Gol... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

My rep, Daniel Castillo, Sr. Sales Rep @ Rosland was awesome....well informed, answer all my questions, explained every detail as he walked me through the process of purchasing what I was buying....I... Se mer

Företagsinformation

  1. Guldhandlare

Skrivet av företaget

Rosland Capital was founded in California in 2008 by our CEO, Marin Aleksov, a 25-year veteran of the precious metals industry. We serve customers in the United States from our headquarters in Los Angeles, and customers are also served from international locations through separate, independent Rosland-branded companies in London, Paris, and Munich.


Kontaktuppgifter

3,1

Medel

TrustScore 3 av 5

337 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 2 % av sina negativa omdömen

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Alla omdömen

(337)

46 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Elizabeth was great to work with and…

Elizabeth was great to work with and find the best silver price for us.

2 november 2025
Omdöme utan inbjudan
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Svar från Rosland Capital LLC

Thank you for the great review! We will share your kind words with Elisabeth, who will be thrilled.

Thanks!

— Rosland Capital

Betygsatt 5 av 5 stjärnor

Outstanding!

Chase Greenwich always makes everything easy for me. He explains everything so clearly. His expertise shines through!

5 november 2025
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Svar från Rosland Capital LLC

Thank you so much for the kind review. We will pass it on to Chase, who will be very happy to hear. Thanks!

— Rosland Capital

Betygsatt 1 av 5 stjärnor

How to lose thousands of dollars

*** Please be aware, the 5 stars reviews are probably all fake ***

This company preys on the uninformed. My 84 year old father-in-law put, literally, his life savings into gold coins after falling for the ads on Fox news and being slick-talked by their salesmen. What they don't tell you is that 1) their markup on the coins is insane, like 20-30% or more 2) the coins are not rare. In fact about the only people who want them back are Rosland, everywhere else will just give you the value of the gold 3) when Rosland do buy them back, it will be at a very low price - they tell you they will be sold at auction (not sure if that's even true), not bought back by Rosland, so you have absolutely no idea how much money you'll end up with, or when 4) when they do pay you, the money disappears into their apology vault, where SIX MONTHS LATER, multiple calls, and finally the threat of the BBB, they'll apologize, maybe, for the mix up and you'll suddenly get paid.

If you invest in gold bullion, you may stand a better chance, but even then, I assume the markup will be outrageous. Before you invest with this company, ask them exactly what you will pay for each coin, and exactly what you would get paid that day if you were to sell them back that coin. If they can't answer that, run. During the time my FIL had his 'investment', gold went up about 25%, but he ended up down over 20%. We're talking a loss of over $40,000 in eight months. The friendly salespeople turned antagonistic as soon as they had the sale, taking forever to return calls and then never giving straight answers. There is no option to get an email reply (they don't want a paper trail), and their T&Cs do not allow you to record the phone calls (but they can record you), that way you could never take them to court over their flimflam scam.

Please, please, please avoid this company. If you want to invest in gold, then do it through stock market funds that follow the price of gold, or if you really must have physical gold, then just buy bullion from a reputable dealer who will tell you upfront what it will cost to buy, and what they will buy it back for that day. But whatever you do, do not fall for the promise of rare coins that will supposedly be a great investment. They won't be.

5 december 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Supportive and Encouraging

My Sales Rep Chase Greenich has been so supportive and encouraging in making these important decisions. He explains everything so I can understand. I feel like family.

31 oktober 2025
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Svar från Rosland Capital LLC

Thank you for your kind feedback! We’re so pleased to hear that Chase Greenich made your experience so positive. His supportive and encouraging approach reflects our goal of helping every customer feel informed and confident.

– Rosland Capital

Betygsatt 5 av 5 stjärnor

Eric is great to deal with

Every time I have needed something or had questions Eric Von Detten has been willing to go over and above for me. I would strongly recommend Eric for any advice, needs or precious metal investments. He is honest and very forthcoming about everything. He is a great investment asset.

12 mars 2025
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Svar från Rosland Capital LLC

Thank you for sharing your experience! We’re so glad to hear that Erik Von Detten provided such exceptional service and support. His honesty, dedication, and willingness to go above and beyond truly reflect Rosland Capital’s commitment to our customers.

– Rosland Capital

Betygsatt 5 av 5 stjärnor

Chase was very helpful

Chase was very helpful and straightforward. I always felt comfortable in asking any questions. My investment has done very well

7 februari 2025
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Svar från Rosland Capital LLC

Thank you for the 5-star review! We will let Chase know, who will be thrilled! Please do not hesitate to reach out to us in the future!

— Rosland Capital

Betygsatt 1 av 5 stjärnor

Buyer Beware-Misleading Practices and Major Financial Loss

I rolled over my 401K to Rosland Capital in January 2022, in the amount of $242,000. I continued to fund this account with $35,000 additional monies.
**Initial Purchase (01/20/2022)**
•$25 Lady Liberty Gold Coin (.25 oz)-276 coins @
$724.13 each.......$199,859.88
•1 oz Silver Americann Eagle Proof-361 coins @
$118.07 each.......$42,623.27
(Gold Spot:$1,844.20...Silver Spot :$22.45)

Their invoice listed a 33.3% "Spread" ,meaning these assets would need to rise that much just to break even. Based on that, Rosland implied they acquired my Silver Eagles for about $78.75 each-a figure inconsistent with market data. These were non-graded, mixed -year coins, many of which can be purchased today for less even though the spot prices have risen about 115%- ($28.00 oz) since my rollover. This all suggests the spread disclosed was misleading.
***Follow-Up Transaction (01/23/2024)***
I was called by Erik Von Detten from Rosland Capital to "rebalance" my portfolio by exchanging gold for silver. Following his advice,I sold 250 gold coins(originally $724.13) for $506.00 each, realizing a loss of $54,532.50. He then sold me 1,573 Silver Eagle Proofs for $80.39 each-the same product he sold me for $118.07, even though silver is up dramatically.
Despite gold spot being up over 130%-($2,430.00 oz) and silver spot being up over 115%-(28.00 oz) since my purchase, Rosland now values my portfolio at only $170,000.00. In summation, total contributions into 401K equal $277,000.00. That is a loss of $107,000.00 or 38% loss.
I have full written documentation and communication records supporting these claims.
This experience reflects misleading pricing, inconsistent spreads, and questionable portfolio advice that caused substantial losses. Unless Rosland Capital provides a full refund, I plan to file formal complaints with the CFTC and strongly encourage anyone with similar experiences to do the same.

13 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

A Knowledgeable and Courteous Professional Who Makes Precious-Metal Investing Simple

I’ve been working with Erik von Detten from Rosland Capital since November 2023, and my most recent discussion with him was on June 17, 2025. Erik is always available, whether I reach out to him or he contacts me with updates about the gold and silver market. He consistently provides professional advice and keeps me informed about opportunities and changes in the market.

When I first met Erik, I had decided to sell my stocks and move into precious metals. He clearly explained the benefits of diversifying between gold and silver, which made the process easy to understand and reassuring.

A few months later, I decided to transfer my existing gold and silver IRA from another company to Rosland Capital because I appreciated how courteous, professional, and knowledgeable Erik had been. I now work with him exclusively as my investment representative, and I continue to be impressed by his integrity and attentiveness.

I highly recommend Erik von Detten to anyone considering investing in or transferring their gold and silver holdings. He makes the entire experience straightforward, trustworthy, and stress-free.

17 juni 2025
Omdöme utan inbjudan
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Svar från Rosland Capital LLC

Thank you for taking the time to share your detailed experience! We’re thrilled to hear that Erik Von Detten has provided professional, attentive, and trustworthy service while helping you navigate your precious metals purchases and IRA transfer. His integrity, clear communication, and commitment to keeping customers informed truly represent the values we uphold at Rosland Capital. We sincerely appreciate your trust and recommendation.

— Rosland Capital

Betygsatt 5 av 5 stjärnor

Outstanding Services

Erik is very attentive to details and always a quick response to questions.

24 oktober 2025
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Svar från Rosland Capital LLC

Thank you for the great review! We will let Erik know! Please feel free to reach out to us if you need anything in the future!

— Rosland Capital

Betygsatt 5 av 5 stjärnor

Best Place To Buy Gold

Very professional outfit. The bullion purchases occurred exactly how they said they would. Extremely friendly staff that knows the meaning of customer service. Their business practice is truly gold!

12 maj 2025
Omdöme utan inbjudan
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Svar från Rosland Capital LLC

Thank you for your wonderful feedback! We’re thrilled to hear that your bullion purchases went smoothly and that our team delivered the professional, friendly, and customer-focused service we pride ourselves on. Your kind words mean a great deal to us — we’re grateful for your trust in Rosland Capital.

— Rosland Capital

Betygsatt 5 av 5 stjärnor

Honest Erik Von Detten

So far Rosland and my Rep. Erik Von Detten has made my investment very easy by rolling over my old IRA into precious metals and helping me manage my account on line , every time I had questions My Rep. Erik answered the phone and if he did not answer he called back in short while to answer my questions in a very polite and respectfull way.

21 december 2024
Omdöme utan inbjudan
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Svar från Rosland Capital LLC

Thank you for sharing your experience! We’re delighted to hear that Erik Von Detten made your IRA rollover smooth and straightforward while providing courteous and responsive support. His professionalism and commitment to customer care truly reflect the standards we strive for at Rosland Capital. We appreciate your trust and are glad to know your experience has been such a positive one.

— Rosland Capital

Betygsatt 1 av 5 stjärnor

Would be a no star rating if there had…

Would be a no star rating if there had been. My late grandad purchased coins. The executor( my dad) has requested a fully itemised list as he is currently dealing with his estate. His email and call back requests are being ignored. Adding an additional stress during a difficult time!

6 oktober 2025
Omdöme utan inbjudan
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Svar från Rosland Capital LLC

We offer condolences on the passing of your grandfather and apologize that your father has been unsuccessful in reaching someone at Rosland. We ask that he call Rosland at (310) 593-2200 and ask to be connected to the Senior Compliance Officer, who can assist him regarding the information he seeks.

—Rosland Capital

Betygsatt 5 av 5 stjärnor

Erik Von Detten

I have known Erik Von Detten since 2020.
He always gave me good advice regarding
how to deal with precious metals.
I made a lot of money for listening to him.
I found him to be a very reliable person.
I trust him . I recommend him without any reservation.
Sincerely ,
Ozer M. Dolunay, M.D.
.

21 oktober 2025
Omdöme utan inbjudan
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Svar från Rosland Capital LLC

Thank you, Dr. Dolunay, for your thoughtful words and for sharing your long-standing experience with Erik Von Detten. We’re thrilled to hear that his advice and reliability have earned your trust and contributed to your success in precious metals. His dedication to providing exceptional service truly represents the values we uphold at Rosland Capital. We sincerely appreciate your confidence and recommendation.

— Rosland Capital

Betygsatt 5 av 5 stjärnor

Erik Von Detton and staff review

Erik Von Detton and staff are wonderful to work with.
Always available and handle any request in a timely
fashion. Would highly recommend him as a broker

15 september 2025
Omdöme utan inbjudan
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Svar från Rosland Capital LLC

Thank you for your kind feedback! We’re so pleased to hear that Erik Von Detten and our team have been consistently available, responsive, and a pleasure to work with. Providing timely, dependable service is a top priority for us at Rosland Capital. We truly appreciate your trust and recommendation.

— Rosland Capital

Betygsatt 4 av 5 stjärnor

I like their attention to customer…

I like their attention to customer satisfaction and Erick Von Detten's persistance in contacting me about how I'm doing, checking in and being made aware of any offers Rosland has.

16 oktober 2025
Omdöme utan inbjudan
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Svar från Rosland Capital LLC

Thank you for your kind words! We’re so glad to hear that Erik Von Detten has provided attentive and consistent service, keeping you informed and up to date on opportunities with Rosland Capital. His dedication to customer satisfaction and proactive communication truly reflect the standards we strive for. We appreciate your continued trust and loyalty.

— Rosland Capital

Betygsatt 5 av 5 stjärnor

Eric was a wealth of information

Eric was a wealth of information. Was a hiccup in the transaction amounts, but was corrected immediately. I recommend Eric Von Detten

31 oktober 2024
Omdöme utan inbjudan
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Svar från Rosland Capital LLC

Thank you for sharing your experience! We’re glad to hear that Erik Von Detten provided knowledgeable service and resolved your transaction issue quickly and professionally. Ensuring accuracy and customer satisfaction is always our priority at Rosland Capital. We appreciate your recommendation and your trust in our team.

— Rosland Capital

Betygsatt 5 av 5 stjärnor

Friendly knowledgeable advice…

They have always been available to answer questions and advise. If not immediately they respond within an hour or so. The knowledgeable staff has given sound advice to help me invest. As well as being friendly and caring. Regularly checking in to be sure all is going well and making sure I’m aware of market and benefits to investing more if I want to.

1 oktober 2025
Omdöme utan inbjudan
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Svar från Rosland Capital LLC

Thank you for sharing your kind words! We’re so glad to hear that our team has been responsive, knowledgeable, and proactive in helping you with your precious metals purchases. Providing timely follow-ups, and ongoing updates is at the heart of what we strive for at Rosland Capital. We truly appreciate your trust and loyalty.

— Rosland Capital

Betygsatt 1 av 5 stjärnor

I was talked into taking a distribution…

I was talked into taking a distribution instead of an IRA transfer to expedite the establishment of a silver IRA. I was assured there would be no problems with the IRS. For two years Equity Trust refused to provide the IRS the necessary paperwork for me to avoid paying taxes on what was essentially a transfer. I asked Mr. Von Detton for help in the matter & all he did was refer me to Equity Trust. Two years of holy hell ensued. The IRS insisted I owed over 11 thousand dollars in taxes. I was threatened and harassed. My CPA and Mr. Jaime Martz of Rosaland came to my aid and finally straightened the situation out. Mr. Von Detton played no part at all in helping me through one of the most horrid two years of my life. I will NEVER do business with Mr. Von Detton again. PLEASE do not let this man talk you into taking a distribution. I have no issues with Rosaland, but I'd steer clear of Von Detton. I wish I'd never heard of Equity Trust.

20 februari 2025
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Svar från Rosland Capital LLC

We are very sorry for the customer’s negative experience. We do note that Equity Trust is a separate company that is unaffiliated with Rosland.

— Rosland Capital

Betygsatt 3 av 5 stjärnor

Very slow payment when buying back coins in IRA.

Sold gold coins in IRA on 8/13/2025. Was told 60 days to receive payment. 68 days and counting and no cash. Sold additional coins on 9/29/2025. Just got notice that they submitted the order to my IRA holder today--3 weeks later. They haven't returned my phone calls

Update: 10/22/2025 cash was deposited in IRA. Rosland promised that the late second order submission will not impact the 60-day processing time and apologized for the overdue processing of the first order.

18 oktober 2025
Omdöme utan inbjudan
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Svar från Rosland Capital LLC

Rosland takes negative reviews very seriously and understands the reviewer’s concerns. We apologize for the delay and for her unsatisfactory customer experience.

— Rosland Capital

Betygsatt 5 av 5 stjärnor

The company makes a difference

I was with another company before and it wasn’t a good experience. Rosland truly makes it easy to own precious metals.

20 oktober 2025
Omdöme utan inbjudan
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Svar från Rosland Capital LLC

Thank you for sharing your experience! We’re so pleased to hear that Rosland Capital made your precious metals ownership simple and stress-free. Our goal is always to provide clear information, reliable service, and a smooth process for every customer. We truly appreciate your trust and are glad you found the right fit with us.

— Rosland Capital

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