Rootana Omdömen 

Ordering at your site is hard and complicated! I couldn’t find my previous orders.
Otherwise, the Product is wonderful and delivery is fast! I use it everyday!

I recently explored various protein meal replacement products available in the UK and came across Rootana, which had garnered quite a few positive reviews. Intrigued, I decided to try it out and placed a trial order for a bag of their dark chocolate flavor for £33.98. Despite the product being marketed as made in the UK, I was surprised to incur an additional £8.99 for standard shipping. I also ordered their Rootana shaker bottle at £15.99 and a metal scooper for £5.99, which meant another £8.99 in shipping, totaling £29.97 for those items. I placed these two orders on the same day, and they arrived together in just two days via Royal Mail.

Given the rave reviews, I was genuinely excited to experience Rootana for myself. Having spent over a decade trying various protein products, I can confidently say that only a handful have tasted decent. Many options, whether from the U.S. or the UK, have honestly been dreadful, especially vegan proteins as they tend to have a grainy texture. For me, Orgain Organics stands out as the most palatable vegan protein shake worth purchasing. I prefer 100% whey isolate that doesn't upset my stomach being lactose intolerant. I've sampled several protein powders and ready-made drinks like Huel and Yfood from local stores like Sainsbury and Tesco, and aside from Huel, most were not worth the investment.

However, I must share my profound disappointment with Rootana—it ranks among the worst tasting protein powders and meal replacement products I have ever tried. The initial sip was so unpalatable that I nearly gagged. The texture was akin to swallowing fine sand or dirt, and it resembled nothing close to chocolate; rather, it was utterly bland. I can hardly fathom how this product has received positive reviews. Looking back, I'm relieved I only bought one bag—an expensive mistake.

To add to my frustration, the shaker cup leaked during use, which made things even more inconvenient. The directions for the scooper were confusing, leaving me puzzled. Their website mentions a standard 400-calorie serving is 4 scoops (tablespoons) and a large serving is 6 scoops, but the scooper measures 50ml, which is equivalent to 3 tablespoons. I opted for the standard serving, yet the entire experience was far from enjoyable.

I truly wish I could share a glowing review of Rootana, but it simply wasn’t for me. Now, I'm left to mix it with my usual protein shake in the hopes of salvaging it, rather than having to toss it into the bin. Just goes to show you can't trust highly rated online reviews that seem impeccably perfect and too good to be true.

Rootana is an outstanding product and company. For years I was desperate to find a meal replacement shake that didn’t have artificial sweeteners or stevia. I tried so many meal replacement shakes but just couldn’t hack the horrible sweeteners they used, including Stevia. I searched for ages before discovering that what I hoped for actually existed. Rootana is fantastic—a meal replacement shake that is healthy and nutritionally balanced, consisting of real foods. The oaty “original” shake is my go-to—I take it as it is with water and/or milk, or flavour it with different vegetable or fruit juices. It is absolutely delicious and is now a staple in my diet. I feel so healthy when I take it.

I have found deliveries consistently fast and efficient.

I genuinely hope this company thrives. I strongly believe that the vision and effort involved in developing this product and bringing it to market should be rewarded with massive success. Rootana is, in my opinion, hands-down, the best product of its kind by far. 5 stars all the way!

(10/10/25) I have now tried Huel Black and White unflavoured and unsweetened—Rootana is far superior, particularly in taste, and it is the only shake I really look forward to consuming. It is delicious. Plus Rootana’s balance of carbs and protein is preferable to Huel’s. Huel is very dense and grainy—it is a chore to drink it; but that is not at all the case with Rootana.

18/8/25) I’m trying the chocolate flavour right now. It is very good. Delicious and incredibly healthy. But I do love the Original oaty one the best; I’m hoping it is back in stock soon.

I've just started and I love these meals. But I've been trying for 5 days sending several emails to get some help and no one ever gets back to me. It started out ok they did respond a couple weeks ago. But I wanted to reorder, had a question and 5 days waiting for an answer. Really poor customer service which is a big deal when you're spending money. They really need to focus on keeping in touch with customers who support their business. Also when you ship the items please send the tracking numbers and not make the customer reach out to you for that information.

Expected better.

Paid for DPD delivery but for some reason despatched with Yodel (who, as usual, have failed to deliver).

Customer services don't respond to emails and no phone number seems to exist to speak to someone.

**Edit**

Being fair, once contact was eventually made with customer support, they quickly did everything they could do to rectify Yodel's incompetence and very quickly dispatched a replacement order via DPD which arrived safely next day.
Thank you for sorting Yodel's mess out!

A good quality product, very decent. I placed the order, but it never arrived. I believe it was an error on the part of the British postal service, Royal Mail.

Even so, Rootana responded in a very responsible and empathetic manner, helping me and replacing my order without any issues. I believe it is a company with strong ethics, empathy for its customers, and good values and principles.

Now that I have tried their product, I find it to be excellent. I highly recommend it not only for its quality but also for the company's values and ethics.

Huel took me down a curious path. But Huel spend all their money on advertising and their shakes taste iffy and can rough up your tummy.

When I found out about Rootana, and I read through their website, I thought too good to be true? I'm hooked. Almost tempted to contact you directly and have a chat about creating an improvised off the cuff Social Media account where I bring this magic powder along with me on my travels. I blend it with water and ICE and Oat/Almond milk. A lot of the time blend it with a Banana and a big dollop of peanut butter. I also sometimes add a little Vanilla natural protein powder for a flavour boost.

Rootana fills me with energy and helps me with my high metabolism, giving me an extra meal in between meals to maintain weight. I can carry it around with blended and in a flask. Or the Powder in a Zip bag with my shaker when I go on an adventure. I don't know how else to put it. A refreshing magical milkshake?

Bravo to you and your team. I really hope you are building up on your marketing plan because this stuff should be in the supermarkets ! I wanna see it everywhere rock n roll

I give Rootana 5 stars, because the taste, texture and nutritinal values are excellent.

I bought it off an internet recommendation, and I am extremely surprised.

The Dark cacao is my favorite out of all the flavors, truly rich and authentic, without the artificial taste that other brands offer. It's clear that they use real cacao.

Also love the fact that they have no artificial sweeteners, since I'm a little concerned about the long term effect in health. That said, I would love a gluten-free version.

I love this product for my husband as it keeps his weight up where it should be with him having diabetes and also for helping build protein. Rootana is a lifesaver. Thanks for all you guys do, as for a lot of is, this product is so important! We love that its plant based! Be blessed!

I had one of my subscription shipments botched. The bags were ripped open, so powders were all over the box. I contacted customer service, and they gave me the option for a refund or a new shipment. I appreciate the flexibility she gave me.

2 Reasons for this review.
First the website is slow and buggy. Idk why nobody is talking about it. I tested it on different browsers hardware even with VPN. The cart is saving throw tabs. When you want to cancel something it doesn't reset to having empty cart. Removing something doesn't necessary lead to actually removing the item before purchasing. Paypal tab not working when your logged in. Some words are not in german when the entire website is supposed to be in german.

Now the second reason is. That I created a ticket on second january if Rootana want know the request number it's 1028 and up to today not a single answer. Maybe it landed in the spam folder but then the question comes how does this happen with a email which is from a normal email with 0 links.

EDIT: The confusion about Paypal happens because the website is telling that you can pay with Paypal although you clicked on the Abo button.

EDIT2: After this post some things got addressed

I really like Rootana. It is very filling and isn't overly sweet. I drink a shake every morning and it keeps me full. I mix mine with soy milk instead of water.

Unfortunately zero stars was not an option. My husband ordered and was excited about the product. Was estimated to arrive almost two weeks ago and has yet to arrive (ordered shipped in two days via priority mail. Expected in 2-3 working days.) Tracking still states that USPS is awaiting package. No movement in tracking in over two weeks. Attempts to reach customer service by email have not been answered. Horrible customer service.

I bought this as an alternative to Huel as I don't like Huel's subscription model and they use caffeine in the black edition. I was a bit worried this would taste different. And it does in a good way! This tastes much better - a natural taste rather than a gloopy artificial taste. I use the original and add some frozen berries. I do make mine up in a blender so can't comment on how to use it if you shake it. It blends up really well into a milkshake consistency. Delicious as a lunch replacement.

I have found in Rootana an amazing ally to begin my workout routine. It’s delicious, nutritious and very easy to prepare.

I drink it with the confidence that my body is getting what it needs. Also I love that is vegan!!

I have had ample experience with meal replacement shakes from the likes of Huel to YFood shakes.

In Rootana, I've found what I've been looking for all this years, a shake that doesn't get boring after a while. I think that this might be due to the subtle flavor, which is more palatable in the long run. I definitely don't miss the strong artificial flavors and the aftertaste of the sweeteners.

Dark Cacao is my favorite, but Vanilla is a must have if you want to use the shake regularly. It's the best one to mix.

It's a little bit more expensive than the competition, and that's a tough ask for some, but for me the difference on how it makes me feel is worth it.

Super easy, super filling, super cost effective (my bag lasted through more meals than what was even listed).

Took me a few days to get used to the taste, but once I added ice with it, and got used to it, it tastes AMAZING. I crave it now, especially because it fills me up way longer than any other meal. I love to have it for breakfast personally.

I had a problem with shipping, emailed the Rootana support team, they were super understanding and sent out another bag to me within a few hours.

Super tasty and practical

We discovered it and we love it. The easiest and most convinient way to get all thw nutrients you need in a tasty shake.

Great customer service! I received a quick reply when I had a question.

I have tried at least 5 different meal replacement shakes over the last 5 years and Rootana is my favorite, as it is real food and tastes like real food, does not use artificial sugars, has sufficient calories to make it worth drinking and is fairly priced. I have a monthly subscription for both Dark Chocolate and Vanilla; both have a great taste that is not overly sweet with no aftertaste. I sometimes use for lunch, sometimes for dinner. Unlike other shakes that I have tried, I haven’t had any digestive issues and Rootana fills me up. The optional scoop makes it easy for me to get consistent results when measuring and shaking the product.

I want to give a shout-out to Cathy in customer service who is awesome. My bags always ship on time, and I normally receive them within 2-3 days of shipping. I had some questions about my subscriptions, and she answered them immediately.

Highly recommended.