Always loyal to Root2tip no matter how many other products we use but it remain our best choice within the curly hair industry. Love you guys and thank you so much Julia’s hair is glowing and shining... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great products — awful customer service when something goes wrong Unfortunately, good products don't make up for terrible customer service. I placed an order at the beginning of Augu... Se mer
Absolutely fantastic product, I’m thrilled with it. I’ve struggled for ages to detangle my daughter’s hair and used so many different products. This is so much better than anything else out there, I... Se mer
This company knows what they are doing when it comes to black hair! I have sensitive skin and dry/itchy scalp issues and couldn't find the right moisturiser that just worked for me. I found root2tip t... Se mer
Företagsinformation
Skrivet av företaget
Premium quality natural beauty for textured hair and hairloss
Kontaktuppgifter
Oxgate lane, NW2 7HU, London, Storbritannien
- info@root2tip.com
- root2tip.com
3,8
Bra
211 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 25 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Poor customer service support to resolve issue
Quite hard to make a refund. Unable to cancel a product monthly subscription. Customer service is not helpful, just quick to call and not resolve issue at hand. Aside that the product works. However, it’s essential you improve on your customer services and help customer resolve issue on time.
29 september 2024
Great product & service
Quick response on the website chat, good advice given and product purchased is excellent. Would recommend
28 augusti 2024
Hair care for the family
Root2tip a trustworthy natural hair care products a good brand for the whole family
29 augusti 2024
Great products for the whole family
I was recommend this brand from a family member, we love the variety of products for different curly and Afro hair. Great products for the whole family and such value for money.
29 augusti 2024
Great product and delivered promptly
28 juli 2024
The products speak for themselves it's…
The products speak for themselves it's affordable it works the hype is real. But I had one issue out of the several times I've ordered and as by magic by the snap of a finger it was sorted and I'm soo grateful for that.
29 februari 2024
Fast delivery and products are fabulous…
Fast delivery and products are fabulous on both of my daughters hair! Thank you
28 maj 2024
Sent the wrong product and have not…
Sent the wrong product and have not responded to any emails
27 maj 2024
Lovely local company
Products came well packed and was easy to track. Great recommendations over email on how to use the products.
30 mars 2024
Great advice and support for ASD mixed race child with SPD
I had great customer service prior to purchasing a product as I wasn't sure what would be appropriate for my daughter's hair. I was offered good advice and soon after made a purchase. So far I can't fault the product, my daughter is autistic and has SPD so anything in her hair or skin can irritate her. The advice I was given was by someone who seemed to understand our needs and concerns and made appropriate suggestions. Thanks for your service hope to continue purchasing from you.
27 april 2024
Repurchased product
This was a repurchase of the Honey Rain Juice which I find extremely moisturising for my hair. I have used this companies product for a long time since meeting them at the Afro Hair show many years ago. The Honey rain juice however is my go to product which I've now started using on my granddaughter's hair.
24 april 2024
Excellent customer service and…
Excellent customer service and products. I love their children's range as it helps with tangles and doesnt contain harsh ingredients. Quick shipping too! Full 5 stars earned!
29 mars 2024
Works really well in my girls mixed…
Works really well in my girls mixed race hair, and handy guides and emails that come with it of how to use each product. Will be using again.
5 april 2024
Love!
Absolutely love the twurly butter, nice and moisturising for my son’s hair, along with the honey rain juice that has always been a household favourite. Heavens milk is light yet moisturising also for my 1 year.
25 mars 2024
I have used the quench anti-breakage…
I have used the quench anti-breakage creme for years and I think it is one of the only products that my hair can take.
4 mars 2024
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.