I used to be an avid user years ago as it used to be the place to advertise rooms for rent, and find a constant supply of tenants just before a new site appeared Spare Room who seemed to take over in... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Tbh 2 stars almost feels a bit generous. You have to pay to become premium member in order to contact prospective flatmates, which wouldn’t be too bad but the price of such premium membership is way... Se mer
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Roomgo CS, Is very helpful with kind understanding and assistance given when I had tenant issues. They extand my premium account for some extra days which I'm very grateful. My reason is tenant not w... Se mer
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Very good experience with Manal Manal parle très bien français, elle est à l'écoute , très competente, m'a guidé de façon efficace et très gentiment. Je n'avais pas le sentiment de la déranger et qu... Se mer
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Företagsinformation
Skrivet av företaget
Roomgo is the largest online flatshare community, helping landlords and agents with portfolios of rooms, single rooms for rent, studios or other shared rentals. We check every listing and make it quick and simple to find great roommates you can trust. Since 1999, our service has created over 5 million room rentals worldwide.
Kontaktuppgifter
Acre House, 11/15 William Road, NW1 3ER, London, Storbritannien
- contact@roomgo.co.uk
- roomgo.co.uk
4,0
Bra
1 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service by Manal thanks
17 oktober 2023
Omdöme utan inbjudan
Svar från Roomgo UK
Hello Nourddine,
Thank you for your sharing your feedback!
We're thrilled to know that you had a great experience with our service. It's our priority to ensure that our users find our platform easy to use and helpful.
If you need any further assistance or have any questions, please feel free to reach out to us.
Best regards,
The Roomgo Team
team@roomgo.co.uk
Great customer service from Manal
6 oktober 2023
Omdöme utan inbjudan
Svar från Roomgo UK
Hello Freddie,
Thank you for taking the time to share your feedback with us.
We're delighted to know that we met your expectations. Your satisfaction is our top priority, and your feedback motivates us to continue delivering the best service possible.
If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Kind regards,
Manal from Roomgo's Customer service is…
Manal from Roomgo's Customer service is the best.
21 september 2023
Omdöme utan inbjudan
Svar från Roomgo UK
Hello Mihai,
Thank you for sharing your feedback with us!
We really appreciate your positive feedback about our Customer Service team. Please know that it gives us great pleasure to assist you.
We are delighted to hear that Manal provided you with excellent service. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We're here to help!
Best regards,
The Roomgo Team
team@roomgo.co.uk
Svar från Roomgo UK
Hello Oscar,
Thank you for taking the time to leave us your feedback!
We're thrilled to know you had a positive experience with us. If you ever have more questions or require assistance in the future, please don't hesitate to get in touch.
Your satisfaction remains our top priority. Thank you once again!
Best regards,
The Roomgo Team
team@roomgo.co.uk
Very good experience with Manal
Very good experience with Manal
Manal parle très bien français, elle est à l'écoute , très competente, m'a guidé de façon efficace et très gentiment. Je n'avais pas le sentiment de la déranger et qu'elle était impatiente d'en finir. Si je ne l'avais pas eu comme aide je pense que j'aurais abandonné. En cas de besoin je souhaiterais avoir affaire à Manal.
5 september 2023
Omdöme utan inbjudan
Svar från Roomgo UK
Bonjour Thierry,
Merci pour votre commentaire.
Nous sommes ravis de savoir que vous avez reçu un excellent service de la part de notre agent du Service Client.
Notre équipe s'efforce toujours d'offrir une assistance compétente et amicale, et il est gratifiant de savoir que notre agent a pu vous aider de manière efficace et agréable.
Nous sommes impatients de vous offrir notre aide à l'avenir, et nous ferons de notre mieux pour vous satisfaire. Si vous avez d'autres questions ou demandes, n'hésitez pas à nous contacter. Votre satisfaction est notre priorité.
Encore merci pour vos aimables paroles à l'égard de notre équipe.
Cordialement,
L'équipe Roomgo
team@roomgo.co.uk
Svar från Roomgo UK
Hello Alfonso,
Thank you so much for your kind words and for recommending our service!
We're delighted to hear that you had a positive experience. If you ever have any more questions or need assistance in the future, please don't hesitate to reach out.
Your satisfaction is our priority. Thanks again!
Kind regards,
The Roomgo Team
team@roomgo.co.uk
Good customer service
4 september 2023
Omdöme utan inbjudan
Svar från Roomgo UK
Hello Jessica,
We sincerely appreciate your valuable feedback!
We are delighted to hear that your experience with our customer service was positive.
Should you need any further assistance or have any questions, please feel free to get in touch with us.
Kind regards,
The Roomgo Team
team@roomgo.co.uk
Experiência muito satisfatória
O sr Manal, super gentil, educado, eficaz e atende prontamente.
Tenho gostado de trabalhar com ele e a roongo.
1 september 2023
Omdöme utan inbjudan
Svar från Roomgo UK
Olá Sónia,
Obrigado pela sua avaliação de 5 estrelas!
Ficamos contentes por saber que está satisfeita com o nível do nosso serviço ao cliente e com o nosso sítio Web.
Por favor, não hesite em contactar-nos novamente se tiver alguma dúvida ou precisar de ajuda no sítio Web.
Com os melhores cumprimentos,
Svar från Roomgo UK
Buongiorno Camilla,
Siamo grati per il suo gentile commento.
È un vero piacere per noi sapere che ha apprezzato il nostro sito e che considera il nostro servizio clienti impeccabile. Il parere dei nostri clienti è di fondamentale importanza, e apprezziamo particolarmente il suo feedback, soprattutto perché è una cliente fedele.
Per qualsiasi informazione o chiarimento, non esiti a contattarci all'indirizzo supporto@roomgo.it.
Le auguriamo sempre il meglio.
Cordiali saluti,
Squadra Roomgo
So far so good
So far so good. Good customer service and easy to use service.
28 augusti 2023
Omdöme utan inbjudan
Svar från Roomgo UK
Hello Hala,
Thank you for sharing your feedback with us!
We are glad to hear that you're having a positive experience with our service! Providing excellent customer service and an easy-to-use platform are top priorities for us.
Please don't hesitate to reach out. We're here to assist you every step of the way. Thank you for choosing Roomgo!
Best regards,
The Roomgo Team
team@roomgo.co.uk
good company
I am looking to start working with them and they seem very active and with a good flow of candidate. Looking forward to start !!!
21 augusti 2023
Omdöme utan inbjudan
Svar från Roomgo UK
Hello Maxime,
Thank you for choosing Roomgo and for sharing your feedback with us!
We're delighted that you're considering starting your journey with us, and it's fantastic to know that you are satisfied with our services. Your enthusiasm is appreciated, and we look forward to having you on board.
Should you ever have any questions or require assistance, please don't hesitate to reach out. We're here to support you and ensure your experience is both productive and fulfilling.
Best regards,
The Roomgo Team
I want to thank for the great help…
I want to thank for the great help given by Manal to reach my account.
It gave me confidence with the site.
7 augusti 2023
Omdöme utan inbjudan
Svar från Roomgo UK
Hello Milton,
Thank you for your taking the time to leave such positive comments.
Our main goal is to find the best solution for each customer and help them according to their needs. So, we're really happy to hear that our customer service team was able to provide great assistance.
We are also very grateful for your interest in our website and I hope you have an enjoyable experience on our site.
We are always at your disposal should you need any further assistance.
Best regards,
The Roomgo Team
team@roomgo.co.uk
I’m trying to activate the room
4 augusti 2023
Omdöme utan inbjudan
Svar från Roomgo UK
Hello Shiela,
Thank you for your review!
Our customer service team will be delighted to assist you in activating your listing.
Please feel free to reach out to us via email at team@roomgo.co.uk.
Best regards,
The Roomgo Customer Service Team.
I have let many rooms with Roomgo
I have let many rooms with Roomgo
They appeal to properties and people at the higher end of the market. Very easy to use site. I thoroughly recommend them
16 juni 2023
Omdöme utan inbjudan
Svar från Roomgo UK
Hello Robin,
Thank you for taking the time to leave us such an amazing review.
Seeing our customers happy and satisfied with their experience on the website brings us joy and encourages us to improve. Your comment Robin is much appreciated.
We wish you the best of luck in the future.
Please do not hesitate to reach out to us if you have any queries. We would always be happy to assist you.
Kind regards,
The Roomgo Team
team@roomgo.co.uk
Great experience
Manal was super nice and helpful in everything, guiding me in a difficult user experience of the website
26 juli 2023
Omdöme utan inbjudan
Svar från Roomgo UK
Hello Federico,
Thank you for your 5-stars review!
We are pleased to hear that you are satisfied with the level of our customer service.
Please don't hesitate to contact us again if you have any questions or need a hand on the website.
Kind regards,
The Roomgo Team
Roomgo CS,
Roomgo CS,
Is very helpful with kind understanding and assistance given when I had tenant issues. They extand my premium account for some extra days which I'm very grateful. My reason is tenant not willing to give full deposit when they secure the room ,later make excuses to lower the amount that was agreed. At the same time if they happen to take the room, they will break the house rules which was agreed. More over I lost one month rental n replacement cost. Thanks much.
20 juli 2023
Omdöme utan inbjudan
Svar från Roomgo UK
Hello Sadiris,
Thank you for sharing your feedback with us!
We really appreciate your positive feedback about our Customer service team. Please know that it gives us great pleasure to assist you Sadiris.
We are disheartened to hear about the issue you had with a tenant and please keep in mind that we will always be at your disposal if you need anything.
Best regards,
The Roomgo Team
Manso have a great customer services
Manso have a great customer services, he help me to find the right flatmate.
10 juli 2023
Omdöme utan inbjudan
Svar från Roomgo UK
Hello Raquel,
Thank you for taking the time to share your Feedback with us!
We are delighted to hear that our Customer Service met your expectations.
We are always at your disposal should you need any further assistance.
Best regards,
The Roomgo Team
team@roomgo.co.uk
COMIPLIMENTI
1- Per prima cosa RINGRAZIO DI CUORE TUTTO LO STAFF DI ROOMGO gentilissimo e Affidabilissimi. MOLTO Positivi verso la clientela nell' offrire nuove opportunita' e nuove promo.Continuate così...alla Grande Complimenti Distinti saluti Elisabetta
3 juli 2023
Omdöme utan inbjudan
Svar från Roomgo UK
Salve Elisabetta,
La ringraziamo per il suo commento.
Elisabetta, è un vero piacere sapere che sia rimasta soddisfatta del nostro servizio clienti e che lo ritiene affidabile e positivi.
II parere dei nostri clienti è importante, per noi e chi meglio di lei che usufruisce il nostro sito da tanto tempo, le auguriamo il meglio.
Per qualsiasi informazione o chiarimento, ci contatti al seguente indirizzo supporto@roomgo.it.
Cordiali saluti
Svar från Roomgo UK
Hello ,
Thank you for your 5-star review!
We are delighted to hear that our Customer Service agents were able to assist you with your query.
Please know that it gives us great pleasure to assist you.
We are always at your disposal should you need any further assistance.
Best regards,
The Roomgo Team
team@roomgo.co.uk
Great platform
5 juni 2023
Omdöme utan inbjudan
Svar från Roomgo UK
Hello Tery,
Thank you for your review!
We hope that we can continue to impress you, and we wish you the best of luck in your search.
Please don't hesitate to contact us if you have any questions or need assistance.
Best regards,
The Roomgo Team
team@roomgo.co.uk
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.