Terrible support, truely mind bogglingly poor. I went to cash out a sum of $700 and noticed a few days after there was only roughly $450 in my rooli account I was informed about a chargeb... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
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The team always are reliable and able to get back to me with an answer, very kind and helpful! It’s very positive and when you have a manager like Federica you get help but also very social and presen... Se mer
If you are mainly into live dealer games, Rooli is a solid choice. The Evolution tables load quickly, and I haven't had any streaming issues, even during peak hours. The dealers are professional, and... Se mer
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The stability of Rooli is its biggest strength. I've played long sessions without a single crash or unexpected reload. The platform feels rock-solid, whether I'm spinning a slot or betting on roulette... Se mer
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🌐 Australia. Germany. Canada. New Zealand. Brazil. and more! 🔺🔺 USE THE VISIT WEBSITE LINK 🔺🔺 Rooli Casino is an online gaming platform operated by Dama N.V., licensed under the laws of Curacao. Our casino is designed for players who want fast access to thousands of games, clear promotions, and flexible payment options, including crypto. We aim to offer a clean, fast, and reliable experience with full support across both desktop and mobile browsers. New players at Rooli Casino can claim a multi-part welcome package worth up to €4,000 plus hundreds of free spins across their first few deposits. We structure our bonuses with clear terms, and our wagering requirements are published in full within the promotions section. Our platform works with a wide range of software providers including NetEnt, Pragmatic Play, BGaming, and Evolution. Whether you're into video slots, live dealer games, jackpots, or table games, our catalogue is built to suit a wide range of preferences and bankroll sizes. For payments, Rooli Casino accepts Visa, Mastercard, Skrill, Neteller, and several cryptocurrencies including Bitcoin, Ethereum, and Litecoin. Withdrawals are usually processed within 24 to 48 hours after verification, and all transaction terms are listed in your account. We maintain a loyalty structure that rewards regular play, and our support team is available via live chat and email to assist with any account or payment questions. We are committed to providing fair, secure, and fast service to players worldwide, backed by modern infrastructure and a growing global audience.
Kontaktuppgifter
Tower One Barangaroo, 100 Barangaroo Avenue, NSW 2000, Sydney, Australien
- +61480089451
- admin@roolicasino.co
- roolicasino.co
Har besvarat 33 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
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Terrible support
Terrible support, truely mind bogglingly poor.
I went to cash out a sum of $700 and noticed a few days after there was only roughly $450 in my rooli account I was informed about a chargeback through email with 4 transaction dates listed equaling roughly to $250 saying they never received the funds.
When checking my bank statement it’s clear the listed funds did get taken from my account. I thought it would have been a quick fix since it’s clear as day the transaction was approved on both ends evidently since it’s been roughly a YEAR since the listed transactions occurred.
I had to send A WHOLE YEAR of bank statements which is so extremely sketchy in itself. Even with this it’s been 17 days and the best I’ve heard is “yeah we’re right here’s $250 in fake casino balance”
The sad thing is previously I’ve had a great experience with rooli spending thousands and withdrawing thousands. It’s just such a shame their support and internal processes are so bad.
DO NOT GAMBLE HERE IF YOU WANT TO ACTUALLY WITHDRAW FUNDS
Rooli is a great and reliable site
Rooli is a great and reliable site, my VIP manager Federica is a legend, a great help, and always helps with any questions or issues in a timely manner 🙌🏽🔥
The team always are reliable and able…
The team always are reliable and able to get back to me with an answer, very kind and helpful! It’s very positive and when you have a manager like Federica you get help but also very social and present.
Easy to return
Everything went smoothly with my experience on the site. Games were fast to load, payments were processed correctly, and the layout was clear and logical. It was lovely to see how simple the whole experience seemed to be and how quickly responses were received when asking for support. It was simple to sign back in and play again after short breaks of time spent playing the games.
Consistent across sessions
I southt a reliable experience for everyday play, and it made the criteria. It's presentation is simple, with page loading fast even with slower connections. I shifted seamlessly from slots to table to live games without waiting. I made withdrawals early on, which were processed in due course after confirming them. Bonus terms accessible and wrote in clear language. I asked support once about a promotion and I receive a very understandable answer. It was as easy on my smaller screens as it was on my main devices so it adapted well to mobile use when I shifted to using it on the screens which I often do with my home and week days and weekends.
Easy to stick with
The site is well organised. Games load quickly. They process payments normally. Nothing on the site seemed confusing. I liked the clean look of the menus switching between games was easy especially in games where sessions were longer.
Calm and steady
Something stable, something accessible, but nothing flashy was something that I was looking for, and this site has surpassed those expectations. The loading times are quick, switching from one game to another is seamless, and while trying out slot, then switching to live games, everything seems efficient in terms of lag. Deposits are quick, payouts are within the period promised, terms associated with bonuses are included in a manner that is easily understandable, meaning something that I can appreciated, support, responds one regarding a query, but then the answer makes a ton of sense, stable, mellow, something that means a lot to me overall.
Reliable right of the bat
Fast load times on games, convenience with payments, and bonuses that are easy to grasp. Everything was smooth and sailing right from the get-go.
A seamless experience overall with…
A seamless experience overall with clear navigation, smooth deposits and reliable on-time withdrawals.
What I liked most was how consistent…
What I liked most was how consistent everything felt , payouts were on schedule, the graphics looked great, the rules were clear.
The support team resolved the missing…
The support team resolved the missing spins fast, the games ran smoothly and payouts were consistent and reliable.
What I noticed right away was how fast…
What I noticed right away was how fast the site loads and how responsive the games feel. The bonus rules are clear, verification is quick and performance stays stable across different devices.
A clean design
A clean design, intuitive gameplay navigation, reliable on-time payouts, responsive customer support and consistently smooth performance.

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Smooth gameplay
Smooth gameplay, flexible banking options, straightforward verification and overall consistent experience.

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Instant loading
Instant loading, transparent bonus structure, timely withdrawals and clear support.

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Smooth platform
Smooth platform, loading is okay and trouble-free payments.

Svar från Rooli Casino (2026)
actually life changing after a streak of luck
thought this was just another site that was just gonna take me for all i had, seemed that way at first. took forever to get verified to be able to make withdrawals. at first they kept getting rejected and money put back into my game account so i kept betting thinking i wasn't going to get verified anyway so no way id get this money.. that was at 6k after about 3k of deposits. that 6k turned into 20k and after some going back and forwards with support i finally got verified... then i was only able to withdraw 8.5k per week as per their terms and conditions so i withdrew that no problems and kept betting.. then I hit the royal jackpot on a max bet im actually shook. 120k wow im still processing it! my account now has over 135k in it and its going to take a while to withdraw but damn rooli thankyou! this is actually life changing. im homeless and have a daughter i dont get to see because i dont have a house. this changes everything! thankyou rooli! wow just wow

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Great variety
Great variety, smooth loading, clear support answers and good mobile performance.

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Stable and Bug-Free Platform
The stability of Rooli is its biggest strength. I've played long sessions without a single crash or unexpected reload. The platform feels rock-solid, whether I'm spinning a slot or betting on roulette. It's a smooth, professional piece of software that makes the gaming worry-free.

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Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
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