Good service. There was a hiccup with our address but luckily it worked out. After speaking with them I had no doubt they would have shipped another one if I hadn't received it with the hiccup.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My purchase is my 4th Rome Tech case. 4 different phones over time and each time the Rome Tech case fits my phone. It really is that simple. the case is built to fit the phone and it performs it's... Se mer
I dropped my phone, which was in the case and the case cracked and Rome tech had no issue with their warranty and sent me a replacement case. Excellent customer service!
Arrived quickly, no issues! I bought this CMOS battery to replace the one on my small Dell Inspiron 11-3152, which kept making 5 really loud beeps whenever I turned it on. Once I put the new one in, t... Se mer
Företagsinformation
Skrivet av företaget
Rome Tech was founded in 2014 in the historic city of Philadelphia, driven by a passion for technology and a mission to create innovative protective solutions for mobile devices. We specialize in designing and manufacturing multifunctional phone cases for Apple and Android smartphones that not only offer exceptional protection but also enhance the user experience. Our in-house team of talented designers, engineers, and technicians work collaboratively to develop unique and stylish cases that cater to the diverse needs of smartphone users. From concept to production, our experts meticulously design, test, and certify each product to ensure unparalleled quality and performance. In addition to our standard product line, Rome Tech offers custom case solutions for businesses, helping them to showcase their brand identity while providing employees with functional and durable phone protection. We understand the importance of staying connected in today's fast-paced world and strive to deliver solutions that keep your devices safe and secure. At Rome Tech, we believe that excellent customer service is just as important as the products we create. Our dedicated support team is always on hand to assist with any questions or concerns, ensuring a seamless and satisfying experience for our valued clients. As a company that is passionate about technology, we are committed to constantly evolving and expanding our product range. Rome Tech is your trusted partner for innovative and reliable protective solutions for your mobile devices, and we look forward to exceeding your expectations.
Kontaktuppgifter
141 Route 130 S Ste I # 307, 08077, Cinnaminson, USA
- 856-336-8157
- support@rometechcases.com
- rometechcases.com
4,6
Utmärkt
194 omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Late delivery…Bad quality -F
Took 3 weeks for international delivery and then asked for more money to expedite!
Also had to pay delivery charges since they didnt oay so costs double.
Plus bad euality!!! Will not recommend !!
5 september 2023
Svar från Rome Tech Cases
Dear Sam,
We are truly sorry to hear about your experience with our delivery service, and we appreciate your feedback as it allows us to continually improve our services. We would like to take this opportunity to clarify a few points and address your concerns.
1. **Delivery Estimates:** We strive to provide accurate delivery estimates during the checkout process. Our economy international shipping generally takes 2-4 weeks, while USPS First Class International is expected to take 7-21 business days. Based on our records, you placed your order on September 5th, and the package was successfully delivered to Dubai on September 19th, which falls within our estimated delivery timeframe.
2. **Expedited Shipping:** We understand that you were expecting the package within 3 days. While this timing is not standard for international shipping, we aimed to accommodate by offering to reship the order via UPS 3-day service. We shared a screenshot of the shipping cost, amounting to $41, to maintain transparency, and intended to cover the cost of the phone case ($20) to assist further.
3. **Customs and Import Duties:** We apologize for any inconvenience, but customs and import duties are the responsibility of the customer, as is standard with international shipping. These charges are not within our control and can vary depending on the destination country.
We understand the importance of meeting our customers’ expectations and sincerely apologize for any miscommunication or misunderstanding that may have occurred. We value your business and would like to make things right. If there is anything specific you would like us to do to resolve this issue, please let us know, and we will do our best to accommodate your request.
We hope that despite this experience, we will have another opportunity to serve you better in the future. Please do not hesitate to reach out to our customer service team at support@rometechcases.com or +1 856-336-8157 if you have any further questions or concerns.
Thank you for your understanding, and we look forward to the opportunity to regain your trust.
Sincerely,
Rome Tech Customer Service
Seamless and helpful
4 september 2023
The holster fits our unusual phone…
The holster fits our unusual phone perfectly. The item is strong and works well. The price I saw was what I was charged. It arrived in the window of time we were given. This is a great company, very considerate of their customers, and selling good product.
5 september 2023
When they say 5-8 days
When they say 5-8 days, it is real!!
But well worth the wait.
The stand is cool. And my old ass can see the red 😉😒
7 september 2023
Laptop CMOS battery
Laptop CMOS battery. I think you need to use a different shipping service. I selected the fastest option (2 - 5 days) and USPS has yet to deliver although it says it shipped a week ago and there is no reliable tracking information.
5 september 2023
Low durability
Low durability. Had to buy a second one because the last one broke after a year. On the plus side, this is the only case that meets my needs.
4 september 2023
While there was a problem with the…
While there was a problem with the initial order, they fixed incredibly quickly. I would order from them again!
1 september 2023
Fast Shipping
31 augusti 2023
Your customer service is great!
Your customer service is great! A piece broke off my case. I contacted customer service and received an email back very quickly and had a replacement sent to my home within a couple days. Also I received a perfect fitting case for my phone.
25 augusti 2023
Great battery replacement
Found exactly what I was looking for and replaced the CMOS battery of my Acer laptop
3 augusti 2023
Was better than I expected
24 juli 2023
The case is well made and has good…
The case is well made and has good traction. The clip on holster adds to value.
Fast shipping when ordered.
1 augusti 2023
Great and helpful customer service
Great and helpful customer service. The case i bought almost a year ago broke apart. Called their customer service and they did not hesitated in providing me my warranty replacement.
24 juli 2023
Great customer service
This company sent a replacement case out after first one had issue.Verry happy
24 juli 2023
The product is just what I ordered...
31 juli 2023
The fit is perfect.
31 juli 2023
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