Good service. There was a hiccup with our address but luckily it worked out. After speaking with them I had no doubt they would have shipped another one if I hadn't received it with the hiccup.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My purchase is my 4th Rome Tech case. 4 different phones over time and each time the Rome Tech case fits my phone. It really is that simple. the case is built to fit the phone and it performs it's... Se mer
I dropped my phone, which was in the case and the case cracked and Rome tech had no issue with their warranty and sent me a replacement case. Excellent customer service!
Arrived quickly, no issues! I bought this CMOS battery to replace the one on my small Dell Inspiron 11-3152, which kept making 5 really loud beeps whenever I turned it on. Once I put the new one in, t... Se mer
Företagsinformation
Skrivet av företaget
Rome Tech was founded in 2014 in the historic city of Philadelphia, driven by a passion for technology and a mission to create innovative protective solutions for mobile devices. We specialize in designing and manufacturing multifunctional phone cases for Apple and Android smartphones that not only offer exceptional protection but also enhance the user experience. Our in-house team of talented designers, engineers, and technicians work collaboratively to develop unique and stylish cases that cater to the diverse needs of smartphone users. From concept to production, our experts meticulously design, test, and certify each product to ensure unparalleled quality and performance. In addition to our standard product line, Rome Tech offers custom case solutions for businesses, helping them to showcase their brand identity while providing employees with functional and durable phone protection. We understand the importance of staying connected in today's fast-paced world and strive to deliver solutions that keep your devices safe and secure. At Rome Tech, we believe that excellent customer service is just as important as the products we create. Our dedicated support team is always on hand to assist with any questions or concerns, ensuring a seamless and satisfying experience for our valued clients. As a company that is passionate about technology, we are committed to constantly evolving and expanding our product range. Rome Tech is your trusted partner for innovative and reliable protective solutions for your mobile devices, and we look forward to exceeding your expectations.
Kontaktuppgifter
141 Route 130 S Ste I # 307, 08077, Cinnaminson, USA
- 856-336-8157
- support@rometechcases.com
- rometechcases.com
4,6
Utmärkt
194 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great warranty protection
Great warranty protection. Great product! The seller respons quickly and take care of their customers.
3 september 2024
All good at my end
5 september 2024
Their approach to respond in such an…
Their approach to respond in such an excellent manner
7 augusti 2024
Above and beyond service
The customer service is by far the best I have ever experienced in any business. The product (case) I purchased broke within the first week of having it. I reached out to the customer support to inquire about a replacement. They immediately responded and continuously followed up with status updates and confirmation that the product was shipped and received! This was outstanding service as there was minimal work needed on my end. I was greatly appreciative of the service they provided in not only getting me a replacement but getting it to me so quickly. I would highly recommend this company for any of its products and services!
6 augusti 2024
Friendly and competent support
Friendly and competent support. Fast delivery good packet and order works perfectly.
10 juli 2024
In Rome Tech you can trust! Wonderful products, reasonable priced, with customer service second to none!...
I ordered a quick release holster and case for my Pixel 8 pro, the case is a slim armour case which is raised and armoured around all of the most important parts of my mobile, the camera is very well protected, and the screen surround is pronounced enough to protect my screen from drops even with a screen protector on, this simple feature has been really difficult to find in anything other than in a real heavy duty chunky case for my pixel 8 pro.
The Holister is really well made, its the type with a spring loaded clip that sits over the top of your phone, therefore really easy to release your mobile from the holster with one hand, and need to fumble around, however the belt clip had a bit of give in it, it was secure but it ment there was a rattle, I contacted Rome Tech and asked if there was a fix for this, as I am a dog handler, and often I am required to be in 'Stealth mode'. Much to my amazement Rome tech talked my query thro with their engineers, and sent me out a new Holster that they had adjusted for me which is completely silent - at no additional cost.
The customer care, and service you get from Rome Tech is second to none, fantastic products at very reasonable prices.
I'm a customer for life!
9 juli 2024
Rometech stands behind their product…
Rometech stands behind their product and is very easy to work with, the have amazing customer support
10 juli 2024
Fantastic Service
I ordered a battery, but had the wrong model selected so it didn't fit. When I contacted Rome Tech over text, they quickly identified the problem and sent me the correct battery, with an envelop to return the incorrect battery. It was a great experience.
9 juli 2024
THE GENTLEMAN I WORKED WITH WAS VERY…
THE GENTLEMAN I WORKED WITH WAS VERY SUPPORTIVE AND KIND. EXCELLENT SERVICE!
7 juni 2024
Broken clip on cell phone case
Rome sent me a new Cell phone case for the one that was broken.
5 april 2024
Rugged and already saved my phone last…
Rugged and already saved my phone last nite when I dropped in heavy gravel.
9 april 2024
The wrong phone case was sent. I have reached out about getting it returned but no one has responded
The wrong phone case was sent. I have reached out to the company about getting it returned/replace but have not heard anything back. I would appreciate a response.
8 april 2024
the right part with the correct…
the right part with the correct connector length. Included heat shrink on the battery and double-sided tape to hold it in place.
8 april 2024
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.