Steff was absolutely brilliant, he came out to assess a blocked drain which turned out to be a bigger job than we thought and he was extremely kind, upfront about costs, and they sorted it really quic... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Drains blocked on a Saturday evening and Roman Rod came out at 8.00am on a Sunday morning so we do not close the business in a catering establishment and cancel all the booking for Sunday. They saved... Se mer
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Sam was very reassuring and friendly. My outside drain was unblocked swiftly and efficiently at a time to suit my schedule. He also provided some welcomed advice on making a small adaptation to the pi... Se mer
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I sent a message to Roman Rod on a Sunday afternoon, not expecting to get a response until the next day. Sam responded promptly with a quote and agreed to come out the next morning. He kept me updated... Se mer
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Företagsinformation
Skrivet av företaget
Rapid, Reliable, and Trusted Drainage Experts At Roman Rod, we pride ourselves on delivering fast, efficient, and professional drainage services you can rely on. As a local, family-run business with over 40 years of experience, our reputation is built on trust, quality workmanship, and genuine care for our customers. Our exceptional reviews speak for themselves—clients consistently praise our prompt response, professionalism, and ability to get the job done right the first time. Why Choose Roman Rod? • Experience You Can Trust: Serving Bath, Wiltshire, and South Gloucestershire for over four decades, we’ve seen it all. From blocked sinks and toilets to complex drain repairs, there’s no job too big or small. • Outstanding Reviews: Our customers are our biggest advocates. They appreciate our honest approach, quick solutions, and the respect we show their homes and properties. Our Trustpilot reviews showcase real stories of satisfied clients who’ve experienced our reliable service firsthand. • Trading Standards Approved: As proud members of Bath Trading Standards’ ‘Buy with Confidence’ scheme, you can rest assured you’re dealing with a reputable and fully vetted company. • Full-Service Drainage Solutions: We cover everything from emergency unblocking and CCTV surveys to root cutting, de-scaling, and non-invasive patch lining repairs. Family-Run Values, Professional Results When you choose Roman Rod, you’re not just getting a drainage service—you’re supporting a local family business that genuinely cares about the community. We know the area, understand local needs, and always go the extra mile to ensure our customers are happy. If you need a rapid, reliable, and trustworthy drainage expert, look no further. Roman Rod is here to help—wherever and whenever you need us.
Kontaktuppgifter
Lambrook Barn, Deadmill Lane, , BA1 8DE, Bath, Storbritannien
- 01225 332181
- Info@romanrod.com
- romanrod.com
4,9
Utmärkt
274 omdömen
Ber kunder att lämna omdömen
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Har besvarat 100 % av sina negativa omdömen
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A second good experience.
We had used Roman Rod a few years ago to clear a blocked drain, which they did very promptly, quickly and efficiently. This time the drain was not yet fully blocked but we could see signs that it might become blocked. Roman Rod came first thing on the agreed day, texting us to let us know when to expect them (earlier than we had expected). Again the job was done very quickly and efficiently. It helped that they knew the layout of our system.
8 april 2025
Svar från Roman Rod Ltd
Thank you so much for your kind words and for using us again! We’re really glad we could help again and that our familiarity with your system made things even smoother this time around. It’s always a pleasure to provide a prompt and reliable service. Don’t hesitate to get in touch if you ever need us in the future!
Sam
Svar från Roman Rod Ltd
Thanks for the review Geoff! Been great working for your business as and when you have needed us over the years!
Amazing service
Amazing service! Came at short notice just before Christmas to unblock a drain that another company had failed to do and had even said that the drain had collapsed and would cost £3000 to repair!
Sam was incredibly professional and kept me fully informed throughout the process and sorted the problem that day so we were ready for Christmas at a fraction of the cost quoted by the other company (there was no collapsed drain). The most honest and reliable trades person I have met in a long time.
I cannot recommend him highly enough!
20 december 2024
Svar från Roman Rod Ltd
Thanks so much for the kind words! I’m really glad we could get things sorted in time for Christmas—especially after the stress you’d already been through. It means a lot to hear your feedback, and I really appreciate you taking the time to leave a review. Always here to help if you ever need anything in future!
Excellent service
Excellent service - Sam was prompt and efficient in providing help and was very kind and patient in taking the time to explain the issues involved. He was recommended highly to me and I in turn would be happy to recommend him on to others.
24 mars 2025
Omdöme utan inbjudan
Svar från Roman Rod Ltd
Thanks so much for taking the time to write such a positive review Mr Sillers. Reviews like this help me reach more customers and continue to help people just like you in and around Bath. If you need anything in the future then please let me know!
Excellent prompt service to deal with…
Excellent prompt service to deal with the problem.
Report and photos with notes sent to I me the same day.
10 april 2025
Svar från Roman Rod Ltd
Thanks so much for the review Lynda! We always try and get the full report back to people within 24-48 hours after reviewing everything back in the office. All the best and thanks again for taking the time to review us!
Svar från Roman Rod Ltd
Thanks Moira, please let us know if you ever need us again in the future!
Super efficient and communicative
Super efficient and communicative. Quick to respond and a nice family run business.
7 januari 2025
Svar från Roman Rod Ltd
Thanks for taking the time to review Tom! Always happy to help you whenever needed!
Really happy with the service provided…
Really happy with the service provided by sam and the team. My go to guys for any drainage issues and Will be using them in the future as and when needed.
1 april 2025
Svar från Roman Rod Ltd
Thanks for your review Peaky Builders! Always here whenever you need us!
Svar från Roman Rod Ltd
Thanks Daniel, Glad we were able to assist you on that survey!
highly recommended family business
I requested service by email over a weekend.
I was pleasantly surprised and pleased to exchange emails over the weekend with agreement to attned the property on the Monday morning.
The service was both extremely efficient and courteous - they wanted the customer to be delighted and insisted I call back should the problem reoccur soon.
I discovered this is a family run business operating in this area for 40 years. It shows.
HIGHLY recommended service.
7 april 2025
Omdöme utan inbjudan
Svar från Roman Rod Ltd
Thank you so much for your kind words and review! It was a great meeting you, and I’m glad we could assist quickly and get everything sorted for you. We’re proud to be a family-run business with deep roots in the area, and hearing feedback like this means a lot. If you ever need anything in the future, don’t hesitate to get in touch! Thanks again for the recommendation!
Sam
Prompt and excellent service
Prompt and excellent service. The video Sam did was really useful to see exactly what the problem was and what was done. Highly recommend. Thank you
2 april 2025
Svar från Roman Rod Ltd
Thanks so much for taking the time to review Clare! Happy to have helped sort this problem and the video is a service we offer when customers can’t be there or would like to be updated! Any issues in the future just let me know!
Sam
Outstanding service
Responsive, friendly and knowledgeable - an outstanding service. Thank you!
24 juni 2024
Svar från Roman Rod Ltd
Thanks Paul, very kind review and much appreciated on our side! Look forward to helping you again in the future if ever needed!
Sam
Svar från Roman Rod Ltd
Thank you for your review Ms Hitchcock!
Sam
Clear and prompt communication…
Clear and prompt communication throughout. Sam managed to fit the job in a day earlier than planned. He turned up courteous and cheerful - fixed the problem quickly and was very respectful and positive throughout. Have used this company on previous occasions with the inherent drainage problems of a Victorian house and would highly recommend them.
2 april 2025
Omdöme utan inbjudan
Svar från Roman Rod Ltd
Thanks Jane, this review means a lot to us here at Roman Rod. Hopefully you wont need us again for a while, but if you do we would be more than happy to help again!
Sam
Svar från Roman Rod Ltd
Thank you for your kind review!
Svar från Roman Rod Ltd
Thanks for reviewing Allan!
Great service
From the early morning distress call to finishing the job, Sam was calm and professional throughout and dealt with the blocked drain at my Mum’s house quickly and efficiently. I couldn’t have been happier and would highly recommend his services.
31 mars 2025
Omdöme utan inbjudan
Svar från Roman Rod Ltd
Thanks for the review Simon. It was great to meet you both. Bit of a tricker one but we managed to get it done in the end! The lovely weather certainly helped too! Thanks again for taking the time to detail your experience with us at Roman Rod. Any future issues please give me a call.
Sam
Excellent service
Sam arrived on time with a very positive attitude. He is a good listener & collaborator, as well as a very hard worker. He went above & beyond to fix the problem & offered useful, clear advice on how to avoid problems in the future. Highly recommended.
17 mars 2025
Svar från Roman Rod Ltd
Thanks for taking the time to post this review Simon! You help my business by posting about your experience so others can see it too! Any issues in the future I will be more than happy to help.
Thanks
Sam
For me it is all about punctuality
For me it is all about punctuality, professionalism, politeness. Roman Rod had all three in abundance. To polish of the performance all was left neat and tidy. Thank you Sam.
25 mars 2025
Omdöme utan inbjudan
Svar från Roman Rod Ltd
Thanks for taking the time to review Philip! Very pleased we were able to help. Any issues in the future be sure to get in touch!
Sam
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