Still waiting and waiting for a reply to my emails. Glitzy promotions to an " elite" player but still no basic customer service. Really poor. Now rejecting incoming emails to support team.....I wo... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Fique longe deste casino e super spin. Tento encerrar conta por vicio do jogo ha 2 meses após enviar documentos para encerrar a conta nao fecham. Ladroes Além disso pedi para me bloquear a conta e d... Se mer
Företaget har svarat
I am trying to close my account due to a gambling addiction. I've supplied all the documents asked for and I have reconfirmed twice that I wish to close my account. I had the same issue with an associ... Se mer
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Thought I’d give this casino ago. After depositing quite bit I managed to build a balance on the slots which was great fun! Currently 27 hours from submitting a withdrawal. Still pending.. will keep u... Se mer
Företaget har svarat
2,4
Dålig
37 omdömen
Har besvarat 32 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great site and good customer service…
Great site and good customer service would recommend
5 mars 2026
Omdöme utan inbjudan
Svar från Rollyspin
Hi there,
Thank you for your kind words! We’re really glad to hear that you’re enjoying the site and had a positive experience with our customer service. Your recommendation truly means a lot to us.
If you ever need any assistance, our team is always here to help.
Great casino best games highly…
Great casino best games highly recommend for fun and great customer service
4 mars 2026
Omdöme utan inbjudan
Svar från Rollyspin
Hi there,
Thank you for the wonderful review! ⭐ We’re really happy to hear that you’re enjoying the games and that our customer service made a positive impression. Your recommendation means a lot to us.
We hope you continue having a great time, and if you ever need any help, our team is always here for you.
Rolly Spin
Best casino where i played
Best casino where i played! Very nice communication with chat! fast withdrawal 24h! For 1 month win 5k £ and all withdrawal without any problems pay!
23 februari 2026
Omdöme utan inbjudan
Svar från Rollyspin
Thank you for your great review! 🌟 We’re happy you enjoyed our fast withdrawals, smooth payments, and friendly support. Congrats on your amazing wins - and we wish you even more luck ahead! 🍀
Whatever you do do not deposit you will…
Whatever you do do not deposit you will not get paid out if you win there live chats lies to you and sends you around in circles. Nothing to do with id or anything like that they just won't pay you out. So far over four weeks it was been checked by the game providers I've been priority ten times it's been processed 6 times it ls been send but there was an issue which was resolved apparently it'll be in in 72 hours now apparently it's back at the beginning and been checked by the game providers and everyone else I've spoke to in the last three weeks was lying Emily William jack were young on live chat according to Anna on live chat I've got all the screen shots (it's is the 24th of Feb now still money a month later) new update 3rd of march still not paid out coming up to six weeks now I'm still on priority and still been checked by game providers which I was told in live chat four weeks ago was done but it's still been checked according to their customer service is a joke site full of lyers. Still waiting still been checked by providers. Ended up wasting the money for the fun of it these will never pay you out don't deposit is my honest advice. 16/03/26
24 januari 2026
Omdöme utan inbjudan
Svar från Rollyspin
Thank you for sharing your feedback. We’re sorry to hear about your frustration and understand how stressful delays can be.
After reviewing your case, we can confirm that your withdrawal was not denied or rejected, but temporarily delayed due to technical and verification-related checks, which are required by both payment providers and game suppliers. These procedures are mandatory and applied equally to all players to ensure secure and compliant transactions.
At no point was there any intention to mislead. Different agents may provide updates based on the latest system status, which can sometimes change during processing, leading to confusion - we sincerely apologize for this.
Your case remains under active review, and we are committed to resolving it as quickly as possible. If any additional documentation or clarification is required, our team will contact you directly.
We appreciate your patience and thank you for bringing this to our attention.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.