Excellent quality, quick shipping!
The item was exactly as described and shipped quickly to the US. Excellent quality and so happy with my purchase!
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
The item was exactly as described and shipped quickly to the US. Excellent quality and so happy with my purchase!
I purchased their Leto Swimsuit and wow I don't own anythinggg like it! Contours my figure in all the right places.
Also, love how quick the delivery was!!
Ensure you read terms and conditions closely - they will not offer you a refund for change of mind if the item does not suit you. Only store credit. You will also be responsible for all return costs. Seems quite odd for a modern company to still run this way.
I have never written a bad review for any company before but as an e-commerce business owner myself, I am extremely disappointed in the lack of customer service that I have received from Rogue Season. In all fairness, this was my second order placed with the company and my original purchase was seamless. However, I placed an order at the end of October and paid an additional fee for express shipping. The order was to be delivered to Canada and their website clearly states that express shipping is 3-6 days. When my order did not arrive after 6 business days, I reached out to their customer service team via email and was told that they would look into it. That was a couple weeks ago now and I still do not have an update. I have tried emailing them again and even sent a message on instagram but I have had zero communication back. I can understand that sometimes delays in shipping can happen but the lack of responses from their team makes me feel like they just took my money and I will not be getting my purchase. It's disappointing because it truly takes less than 5 minutes to provide good customer service and create a positive name for your company.
Avoid. I ordered a swimsuit and it was too small, so I contacted customer service for an exchange in size, but they wouldn't let me exchange because their exchange portal was “down”. So they made me go through their refund for store credit portal (THEY DONT OFFER CASH REFUNDS), which took away $40 of my store credit so when I go to reorder my swimsuit I will have to pay extra. I reiterated this to customer service but they completely ignored this issue. They dont give refunds (calling a store credit a refund is a scam), customer support is terrible, and just an overall bad experience. Please avoid and if you do order, be absolutely sure your item fits because if it doesn't you are going to be sorry.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.