Rockstar Pro Movers Omdömen 38

TrustScore 3.5 av 5

3,3

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

MANY ITEMS DAMAGED. Sadly I am still waiting for Isaac to inform me when they can repair the multiple scratches done to my floor, desk, china cabinet and the sticky residue that won't come off my ex... Se mer

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Betygsatt 5 av 5 stjärnor

What an outstanding removal company!!! All the moving process was flawless and quick from start to finish. The guys were very friendly and professional and provided us with an amazing and efficient se... Se mer

Betygsatt 1 av 5 stjärnor

I was hired by Russel Roediger to support his moving company with marketing and online reputation management. After delivering the agreed services, he failed to pay me and stopped responding. This lac... Se mer

Betygsatt 5 av 5 stjärnor

After my first mover was having issues, Rockstar was able to pick up my stuff and transport it to me across state lines, and at a fantastic rate by coupling my move with another on their route. They... Se mer

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Företagsinformation

  1. Flyttfirma
  2. Flytt- och förvaringstjänst

Skrivet av företaget

Rockstar Pro Movers is a licensed & insured moving company in Los Angeles California. Our specialties include residential, commercial, local and long distance moves. We provide our customers with variety of moving services including but not limited to Packing Unpacking Loading Unloading Disassembly Reassembly Moving Moving and Storage Out of State Moves Moves within the State of California We will treat you like a Rockstar in your upcoming move. Move Like a Rockstar! Get your quote today!


Kontaktuppgifter

3,3

Medel

TrustScore 3.5 av 5

38 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

They were SO amazing

They were SO amazing! Hard working and extremely efficient!
Would recommend them to anyone looking to move-

17 augusti 2020
Omdöme utan inbjudan
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Svar från Rockstar Pro Movers

Dear Claudia,

thank you for the 5 star review!

Best Regards,
Rockstar Pro Movers.

Betygsatt 5 av 5 stjärnor

The most honest and professional movers…

The most honest and professional movers that I've ever hired. Highly recommend these guys!

12 augusti 2020
Omdöme utan inbjudan
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Svar från Rockstar Pro Movers

Dear AY,

Thank you for your honest feedback about our professional movers!

It was great doing business with you!

Best Regards,

Rockstar Pro Movers

Betygsatt 5 av 5 stjärnor

Fantastic Rate and Immensely Accommodating

After my first mover was having issues, Rockstar was able to pick up my stuff and transport it to me across state lines, and at a fantastic rate by coupling my move with another on their route.
They also helped me find an automotive transport for my car.
Great customer service resulted in a quick and painless process.

11 augusti 2020
Omdöme utan inbjudan
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Svar från Rockstar Pro Movers

Dear Dmitry,

Thank you for your fantastic review!

We are glad that our movers were able to pick up and transport across state lines. And that you were happy with the auto transportation as well.

Have a great new life in the new place!

Best Regards,

Rockstar Pro Movers

Betygsatt 5 av 5 stjärnor

Great service

Great service, good bang for buck.

11 augusti 2020
Omdöme utan inbjudan
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Svar från Rockstar Pro Movers

Hello Karri,

Thank you for your great feedback!

Best Regards,

Rockstar Pro Movers

Betygsatt 5 av 5 stjärnor

We where moving from San Francisco to…

We where moving from San Francisco to San Diego and chose Rockstar Pro Movers as the most feasible choice compare to other companies. My wife stayed in San Francisco to supervise guys as they were picking up our belongings, while I was arranging things in San Diego. I have to point out that my primary concern was her safety as she was with our baby daughter as well. I am glad to say that movers where polite and professional, followed her directions no questions asked. Concerning the actual job they have wrapped everything in to blankets and used clear tape on top for better protection. She asked them to pack fragile things and electronic, they also did a good job although we had to pay extra for boxes and packing supplies they have provided. The driver and another mover that was present at pickup in San Francisco arrived in San Diego and unloaded the whole truck in to the house very quickly. Have to thank the guys for proper and stress free relocation. Will highly recommend Rockstar Pro Movers to everyone.

11 augusti 2020
Omdöme utan inbjudan
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Svar från Rockstar Pro Movers

Dear Alex,

Thank you for your feedback on your SanFrancisco to San Diego moving experience.

We are glad to hear that you were satisfied with your move and that it had been a safe and positive experience.

Betygsatt 1 av 5 stjärnor

Moving is hard enough but then the movers - don't just don't

Exactly a year after I moved I had to move again. It was like someone was timing me and said, "That's enough comfort - let's move her again." I had a great experience with the movers a year ago but no, I had to see if there was a better deal. Well in steps Rockstar Pro Movers. It sounded like a good deal but not in the end. Their movers were slow, so slow they were looking at their phone while slowing walking back to the house. It ended up double the time and cost as the previous year. Yep! Double!! They wrapped items with so much tape that I had to cut off several sides to get it all off. Oh, did you catch that - I had to unwrap it. Talking about wrapping, they used moving blankets to wrap my diningroom chairs. I thought that was thoughtful until they told me everything was stacked and the blankets were to remain with me (in storage) and I had to buy them!!! I could go on and on but you get the picture. Next time I will definately be using the previous movers. I obviously do not recommend this company. They'll take advantage of you.

11 augusti 2020
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Svar från Rockstar Pro Movers

Dear Beth

We are sorry that you had a negative experience with our movers on 10/31/2019

We pulled your contract and we see that you are right, movers did charge you for the moving blankets.

$20.00 each, $100.00 for all 5.
We refund $15 per blanket when we move customers back to the new place.

So it's like you are renting it for $5 each.

That way the furniture stays protected.
Therefore, we would like to see if you moved already from your storage.

If your things are still at the storage we can move you out, take the blankets back and refund $15 per blankets.

And we are ready to refund the $200 that movers asked of you.

Please give us another chance to correct our mistakes to show that our company values our customers.

Let me know if you have any questions or suggestions.

Best Regards,

Rashid
323 762 5668

Betygsatt 5 av 5 stjärnor

YOU GUYS WAS GREAT

YOU GUYS WAS GREAT , AND I THINK I WILL NEED YOUR SERVICES FOR MYSELF AS WELL SOON .
I WILL YOU KNOW RASHID .
THANKS SHARY

10 augusti 2020
Omdöme utan inbjudan
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Svar från Rockstar Pro Movers

Dear Shary,

Thank you for your awesome feedback!

Let us know when you are ready to move and we will set up your move!

Best Regards,

Rockstar Pro Movers

Betygsatt 5 av 5 stjärnor

Professional, reliable, fast.

Relocating to another town is stressful, but thanks to these guys at least the moving part went trough smoothly.

10 augusti 2020
Omdöme utan inbjudan
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Svar från Rockstar Pro Movers

Hello Damir,

Thank you for your smooth feedback!

It was great to do business with you!

Best Regards,

Rockstar Pro Movers

Betygsatt 5 av 5 stjärnor

Great all around!

Good communication, well-organized, carefully, speedy, hard-working, friendly, professional, & affordable. Really a great moving experience, really made a potentially stressful day smooth and easy.

10 augusti 2020
Omdöme utan inbjudan
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Svar från Rockstar Pro Movers

Dear Douglas,

Thank you for the helpful review!

Best Regards,
Rockstar Pro movers.

Betygsatt 5 av 5 stjärnor

Great service!!!

Excellent service! Thank you for making the move easy for us!

10 augusti 2020
Omdöme utan inbjudan
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Svar från Rockstar Pro Movers

Dear Larisa,

Thank you for your excellent review about your easy move!

Best Regards,

Rockstar Pro Movers

Betygsatt 5 av 5 stjärnor

thank you

thank you, for the great job.

10 augusti 2020
Omdöme utan inbjudan
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Svar från Rockstar Pro Movers

Dear Johnny,

Thank you for your great feedback!

It's great doing business with you!

Best Regards,

Rockstar Pro Movers

Betygsatt 5 av 5 stjärnor

Moved recently from 2 bedroom apartment…

Moved recently from 2 bedroom apartment to 2 bedroom apartment both on 3rd floor.

Took longer than I expected, but Rashid explained what to expect in advance.

Good thing nothing was damaged. Movers worked their butts off and we tipped them very well.

They did wear masks.

If we have to move again, which I don’t really want to do for a long time, I would definitely call Rockstars and ask for Jakes crew again.

10 augusti 2020
Omdöme utan inbjudan
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Svar från Rockstar Pro Movers

Hello John,

Thank you for your review on your 2-bedroom move.

It's good to hear that our movers work very hard to get the job done!

Best Regards,

Rockstar Pro Movers

Betygsatt 3 av 5 stjärnor

The Good & The Bad

When I moved into my apartment I moved 3 beds, a computer stand, 3 drrssers, chairs & one tv ftom upstairs. 3 tvs, couch, loveseat, two end tables, a kitchen table, pots/pans & other kitchen items. Everything went AMAZING! when I moved out of the apt I only moved 3tvs, 3 beds, pots/pans & kitchen items hut it took twice as long and cost me twice as much. I do not understand how that happened. Very upsetting & disappointing 😞 😔

10 augusti 2020
Omdöme utan inbjudan
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Svar från Rockstar Pro Movers

Hello Dana

Thank you for your review.

We are sorry that you had a negative experience the second time we moved you.

Every move is different and we let our customers know that there are many factors that may affect the length of the move, including but not limited to how much stuff you have, disassembling, reassembling, packing, unpacking, walking distance from truck, stairs, elevators etc

Please contact our office so we can discuss your experience.

Best Regards,
Rockstar Pro Movers
323 762 5668
info@rockstarpromovers.com

Betygsatt 5 av 5 stjärnor

great experience

great experience. would happy use again

10 augusti 2020
Omdöme utan inbjudan
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Svar från Rockstar Pro Movers

Dear Ian,

Thank you for your great feedback!

It was great doing business with you!

Have a great day!

Best Regards

Rockstar Pro Movers

Betygsatt 1 av 5 stjärnor

Horrible experience

Horrible experience. We were moving from one 3 bed/2 bath house, into another about 3 miles away. They took the entire day (our previous move took 4 hours and we had everything packed into uniform sized stackable plastic bins), didn't finish the job (leaving 15% of my stuff on the lawn at the old house, suggesting they'd come back tomorrow to finish), I had to physically be involved in moving the upright piano as their 3 man crew (was promised 4 men) couldn't manage it on their own. And yes, they were made aware when booked that there was a piano. They damaged my television, credenza, master bed night stands, and broke a desk. After finishing the job on DAY TWO, the crew had the audacity to ask for gratuity. We had pre-paid 15% of labour costs as gratuity at booking. I would NOT recommend.

10 augusti 2020
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Svar från Rockstar Pro Movers

Dear Derek,

Thank you for your feedback.

We are very sorry about your negative experience. And it's unfortunate that we didn't catch this earlier.

Your move was completed last July in 2019. We learn every day and train and retrain our staff.

Therefore we would like to contact you to talk about your experience.

We also didn't receive any claims in regards to your damages.

Please contact our office at your convenience at 323 762 5668, you can also email us at info@rockstartpromovers.com

Best Regards,

Rockstar Pro Movers

Betygsatt 1 av 5 stjärnor

Bad Movers

Unprofessional Movers, Useless conversations, Time wasting techniques,

10 augusti 2020
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Svar från Rockstar Pro Movers

Hello Suresh,

We are sorry about your experience, your move was done last year, and we did not have any claims from you after the move was done.

Please call or contact our office at your convenience so we can talk about your experience.

Best Reagards,

Rockstar Pro Movers

Betygsatt 1 av 5 stjärnor

One of your crew stole my laptop…

One of your crew stole my laptop computer- unforgivable breach of trust

10 augusti 2020
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Svar från Rockstar Pro Movers

Hello Tom,

Thank you for leaving your feedback.

We are sorry about your experience.

You moved with us a few times last year, and no one reported any claims about a stolen laptop.
This is a serious issue for us and we would like to resolve this with you.

Please contact our office at your convenience so we can see how we can resolve this.

Best Regards,

Rockstar Pro Movers
323 762 5668

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