Rockshop NZ Omdömen 

Last weekend I had the most amazing experience buying my lovely Roland TD-17KVX2 electric drums from the Hutt City Rockshop.

A couple days before going in, I sent an email explaining my situation and asking if I could come in and really spend time on a demo kit to really get to know it.

When I arrived at the shop, Jesse came out from the back and asked "Are you Joe?" Turned out Andy at the Auckland shop had reached out to Hutt City and Wellington to make sure they had everything I needed in stock and to let them know I was coming.

This was such a great touch and helped me a lot. Jesse had a kit all set up for me. I had a list of questions, some of them pretty esoteric, and Jesse was able to answer them all. As I was playing, Jesse would be working excitedly to help me out. He set up an alternate hi-hat for me to try. When I found that it was not as responsive as I hoped, he looked up the calibration procedure.

I also had a list of hardware I needed. Jesse allowed me to look at all kinds of options and zero on all the right gear. They were out of stock on hi-hat stands and bass drum pedals, so he made sure they had what I wanted at the Wellington shop. I stopped there on my way home and the friendly staff there went above and beyond in the same way to help me pick the right stuff.

I've been a professional musician for most of my life, and I've spent a chunk of change at music stores before, but I've never been treated so well at a music shop in my life. I've been away from the instrument for 5 years and Jesse's enthusiasm really made me excited.

I'm so happy with this kit and I've been playing it non-stop.

Thanks very much Rockshop Hutt City and Wellington!

The whole Napier team are so helpful. Dave especially was great with the kids, helping inspire a love of music, while also making it accessible. So cool that they could explore and learn.

Really appreciated that they understood what we were after and sold us a piano that would meet our needs now and into the future.

I went in there with a guitar with a bridge that was too high and not only did they fix it for free but they also discounted the strings used for the fix. Also amazing customer service

NO COMPLAINTS, got what I wanted would buy here again.

Excellent. Helpful and knowledgeable staff with an easy going atmosphere.

Friendly staff with great product knowledge. I found that they were passionate about music and supportive in finding what would suit me best to begin my journey into music rather than just trying to make a sale/up selling

there was something missing on my order and they couriered it to me, also great friendly communication

Customer service from Jason was outstanding. As well as great knowledge he was such a pleasure to talk with. Dunedin rock shop. All the staff we dealt with great.

The team are super friendly& helpful and don't mind pulling down gear for you to test out. Always plenty of good gear in stock and makes the trip worthwhile.

Enthusiastic and experience team. Great place to go to get great results.

Great, friendly and helpful service

Easy website fast shipping

Hard to contact PN branch but problem sorted after contacting Head Office. Very happy with my bass... thanks

Instrument purchased was at a very good price
Friendly, knowledge staff

The manager and staff are all nice and very knowledgeable. I feel like I am treated more like a mate rather than a customer.