Also, letztes Jahr im Juli hatte ich Ware bestellt und war sehr gespannt. Als die Ware kam war ich sehr enttäuscht. Qualität nicht gut, Größe hat nicht gepasst. Seit 1 Jahr versuche ich mein Geld zurü... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
What a site! And what incredible selection! Let me say, I am a shopping expert (whether that’s something to brag about, I’m not entirely sure), and I must confess that I was over the moon with the s... Se mer
Företaget har svarat
I was concerned when I read some of the other reviews, but my first experience with Rock Active was excellent. I ordered my top on January 8 and it arrived January 25. It looks exactly like the pictu... Se mer
Företaget har svarat
I came across the online store through Instagram, and I have been browsing for several times before placing order yesterday. I like the tops very much but it will be perfect if you have a little more... Se mer
Företaget har svarat
Företagsinformation
Informationen kommer från olika externa källor
Rock Active
Kontaktuppgifter
Amazing experience
Hi, I’m Giada and this is my first purchase on this website. I’d highly recommend this company to anyone, my friends and family actually have already checked the items available..and fell in love with any of them!!
I bought a sport bra and I must say it’s the most comfortable ever as it turns every training into an amazing experience! It is also very sexy 😘 ... I’m sure you’ll be as satisfied as me with this company!
13 mars 2019
Omdöme utan inbjudan
Svar från Rock Active
Hi Giada!
Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Your recommendation means a lot to us. Thank you for choosing Rockactive, we look forward to serving you for many years to come!
Purchase ok, but not shipping
The purchase was ok, everything easy and clear, but after a week I'm still waiting for any info about shipping or order status.
Not so satisfied about it.
Anyway I cannot give any feedback about item quality by now.
12 mars 2019
Omdöme utan inbjudan
Svar från Rock Active
Hi Gi!
We appreciate you for taking the time to follow-up the shipping status of your order. We have sent a direct message to your inbox. We humbly ask you to check it. Thank you.
Product fab
Product fab, took a while to arrive and wasn't sure where my order was up to!
10 mars 2019
Omdöme utan inbjudan
Svar från Rock Active
Hi Gail!
Thank you for providing your feedback and letting us know about this issue. This will surely help us improve the services that we provide to our customers. We will make sure that this will be addressed right away. We have sent a direct message to your inbox. We humbly ask you to check it. Thank you.
8 fold increased in price!
i placed my order on 14/1 and finally i received it today. it was sent directly from china. i am not surprised that the products are made in china but i can easily find the products in taobao with ~1/8 of the price at rock active! though the design and quality is fair, will never buy from rock active again!
9 mars 2019
Omdöme utan inbjudan
Svar från Rock Active
Hi Catherine!
We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and we are truly sorry to hear that standard was not met in your interaction with our business. Your happiness is our number one priority.
I love my new workout top
I love my new workout top. The fit is perfect, and it has a nice stretch and just the right length. I wore it once and already received a compliment.
9 mars 2019
Omdöme utan inbjudan
Svar från Rock Active
Hi Alliefitcat!
Thank you for appreciating our collections and we really appreciate you taking the time in providing us positive feedback. We are optimistic that once you receive your item, you will definitely love it.
great customer journey
I love the design of the products which are trendy. The website design is user friendly and I found purchase online is easy. The auto reminder just a bit overwhelming but lucky it allows me to turn it off. Overall experience is great for one time purchase. Will share more upon receiving the products and see the quality. Hope to receive my order ASAP.
7 mars 2019
Omdöme utan inbjudan
Svar från Rock Active
Hi Tess!
Our company values put customer satisfaction as the top priority and we are committed to our customers. We are optimistic that once you receive your item, you will definitely love it.
so far, so good!
I have not received my purchase yet, so I will be happy to provide a full review once I have received it; and tried it on.
However, to date the website was easy to navigate. I love the look of all the activewear and ordering was easy.
It was nice to receive a follow up email from the company thanking me for my order.
Hopefully the shipping is quick and the fit and quality meet my expectations; and as long as they do I will be ordering again!
3 mars 2019
Omdöme utan inbjudan
Svar från Rock Active
Hi Debbie!
We agree the site is really easy to navigate. We really appreciate your business. We are optimistic that once you receive your item, you will definitely love it.
Products are great!!!
The products were awesome and delivery was reasonably fast. I continually got information about the delivery that finally came home.
2 mars 2019
Omdöme utan inbjudan
Svar från Rock Active
Hi Petra!
Wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.
To place the order has been very…
To place the order has been very straight asp customer service has been great. Looking forward to getting the product.
2 mars 2019
Omdöme utan inbjudan
Svar från Rock Active
Hi Meghan!
You’re the best. Thank you again for sharing such a positive experience. We are optimistic that once you receive your item, you will definitely love it.
Hat bis jetzt alles super geklappt
Hat bis jetzt alles super geklappt, ich warte jetzt mit viel Freude auf meine Lieferung
1 mars 2019
Omdöme utan inbjudan
Svar från Rock Active
Hi Nancy,
We would like to thank you for sharing this great review about our customer service! We are thrilled that you enjoyed your experience with our shop! We will be sharing your feedback amongst our team. Enjoy your item and please come visit us again soon!
*** DO NOT BUY FROM THIS SCAM OF A…
*** DO NOT BUY FROM THIS SCAM OF A COMPANY ****I ordered my top January 25th. Same situation as everyone else. No tracking number provided. Every time I email someone they send me a different link and tell me that it’s in “transit” and I will get a tracking number shortly. NEVER get one. I’m absolutely fuming. Sick of being lied to. They sent me a link to show it was in transit and the whole page is in Chinese. This company is a scam. Better Business Bureau has been contacted. My lawyer will be contacted as well.**** DO NOT BUY FROM THIS SCAM OF A COMPANY ****
28 februari 2019
Omdöme utan inbjudan
Svar från Rock Active
Hi Mackenzie!
We sincerely apologize for the unpleasant experience you have encountered. With regards to that matter, we have sent you a direct message to your inbox. We would eagerly wait for your response so that we can be able to fix this matter for you. Thank you.
My order #RA30452 haven´t been arrived…
Undelivered order!
My order #RA30452 haven´t been arrived yet. I ordered it at 6.1.2019. NAOMI COLORBLOCK TOP is very good, still haven´t the Lorraine T-Shirt. I´m very dissapointed by that situation. I enjoy the t-shirt and make another order, give recommendations my friends, but I can´t do it at this moment.
27 februari 2019
Omdöme utan inbjudan
Svar från Rock Active
Hi Jana!
We would like to apologize for the inconvenience that you experience with your order. This is certainly not the kind of impression we want our customers to have. Rest assured that we will look into this matter.
This company was the worst.....
This company was the worst company that I ever ever ordered something from. I ordered 2 sports bras. It took almost 3 weeks for my product to arrive. One of the sports bras was way too small but the same size with the other fit. I tried to refund the sports bra but Rock Active said I had to pay shipping costs. The shipping cost was going to cost me between $50 (post office) to $200 (ups) to send back (which happens to be to Spain). I paid $39 for the bra. I asked if I could speak with management and I received an email saying that’s not possible and the only way that I can get a refund is to send it back and pay for shipping. When I ordered the bras, the wedsite said free shipping to all orders in the U.S. It was never stated on the website that shipping costs were high and that orders had to be shipped back internationally. This company is horrible. No one waste your time with them. Buy yoga clothes from a more reliable company like Alo or Lululemon. Stay away from Rock Active!
26 februari 2019
Omdöme utan inbjudan
Svar från Rock Active
Hi Lindsay!
We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and we are truly sorry to hear that standard was not met in your interaction with our business. Your happiness is our number one priority. We would like to inform you that we sent you an email regarding your concern and would highly suggest checking your inbox.
Fast and efficient shopping experience
Fast and efficient shopping experience! Can't wait to get my clothing!
25 februari 2019
Omdöme utan inbjudan
Svar från Rock Active
Hi Heather!
We appreciate you taking the time to share your positive experience. We look forward to working with you again in the future!
Ordering was fast and easy Great…
Ordering was fast and easy Great customer service! Excited to receive my order!
22 februari 2019
Omdöme utan inbjudan
Svar från Rock Active
Hi Nancy,
It’s great to read your gratification and we admire you taking the time to share your positive experience. We aim to provide the best service for every client! Looking forward to your next purchase!
New customer
Excited to get my new workout clothes I recently ordered from RockActive. Very cute styles with a wide selection at good prices, too. I was glad to get 20% off my order as a new customer as well. Thanks RockActive!
21 februari 2019
Omdöme utan inbjudan
Svar från Rock Active
Hi Laura!
We really do appreciate you for sharing this feedback with us. Our company values to put our customers' satisfaction as the top priority. Hope you will order more soon! :)
NO PROBLEMS ALOT OF EMAILS WHEN I LEFT…
NO PROBLEMS ALOT OF EMAILS WHEN I LEFT ITEMS IN MY CART. KIND OF FRUSTRATING.
20 februari 2019
Omdöme utan inbjudan
Svar från Rock Active
Hi Stacey!
Your feedback matters to us and we sincerely extend our apologies for the inconvenience, we can definitely fix this matter.
So far no complaints
So far no complaints. The ordering process was simple. I did inquire about the sports bra that was in the photo with the item I ordered after not finding it in the site but got no response. I prefer purchasing sets do if that question may be answered that would be a plus. I will do another review once I receive my order. Thanks
17 februari 2019
Omdöme utan inbjudan
Svar från Rock Active
Hi Kimlyn!
We are happy to know that you have a very smooth and quick ordering process. Please let us know what we can do for you in the future.
I want everything!
Placed an order yesterday...it was hard to choose as I want everything! I literally live in workout clothes. Ordering was very easy and i was grateful for a coupon code! Can't wait to receive my order to see if sizes fit then I will be ordering more!
17 februari 2019
Omdöme utan inbjudan
Svar från Rock Active
Hi Christine!
We’re so happy about your visit to our shop went so smoothly. Looking forward to your next purchase.
I’m still expecting my product
I’m still expecting my product so You people ask for the opinion kinda early don’t u think ?
First let me get my product ,let me check the material ,let me see if the sizes are correct etc and then ...only after that ...u can ask us to rate u guy .not before
And not lure us with 5% of the money back ,if we give the review now🙄
17 februari 2019
Omdöme utan inbjudan
Svar från Rock Active
Hi Alexandra!
Thank you for providing your feedback and letting us know about this issue. We will assure you that you will receive your order soon enough.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.