Roamly Omdömen 2 231

The agent Mark Lake was honest and truth full in his explanation of policies offered.

Chris King was amazing. He listened, took time to explain everything. He made sure the insurance matched exactly what I needed. HIGHLY recommend.

I was offered a payout months ago before getting the repair done at a local shop and paying out of pocket myself. Now after over a week of back and forth and sending my receipt for the work, I need to go back to the shop and ask for a detailed itemized list. Not a customer experience.

Chris was very personable and made the experience a little more enjoyable (if possible when shopping for insurance). He was knowledgeable and explained the differences in coverages in layman's terms. Additionally Chris was able to get us a better discount than going through Progressive directly.

Dwight has made insurance an easy process finally! I have now gotten two policies from him and i refuse to work with anyone else. He is always available and ready to troubleshoot or answer any questions i have at any time. He is extremely knowledgeable and professional and makes your problems and concerns his own. I wish there was more i could do than just leave a review because he actually cares about customer service and doesn’t disappear as soon as you sign a policy and pay. I hope the higher ups recognize his hard work and customer retention. Dwight has a customer for life with me! Thank you

Agent was super helpful and moved this through easily.

My agent, Christopher Smith, takes my calls and produces answers to my questions. Great customer service!

Jermaine Johnson , Was wonderful in helping us understand the insurance we needed , helped with best price for us. Very polite an understanding. We will recommend him to everyone whom we meet in this RV resort with his name a phone # ! Thank you Jermaine

Dwight was very knowledgeable and helpful. No high pressure to buy immediately. I appreciated that!

The main reason it was not 5 stars was the pressure to buy immediately or risk the rate changing. If the rates are truly competitive, that kind of high-pressure tactic should not be necessary. That said, the rest of the experience was very positive. The representative was knowledgeable, friendly, and professional throughout the process. He made everything easy to understand and helped us secure strong coverage at a good price.

Ashley was helpful and informative. Found a great option for me. I really appreciated her efforts.

Associate was very kind and helpful and I got the insurance ℹ needed.

Hank was great! He made getting our RV FT insurance super easy and he found the best rates! Hank was very knowledgeable and helpful with all this! We definitely recommend you guys!

The representative worked hard to give me the best insurance at the best price..

He was Amazing at that..

Santiago was very clear and knowledgeble about what was and was not covered. He recommended ways to get coverage for break downs on the road with my 19 year old RV.

Ashley was amazing & very thorough & prompt.

Dwight really was very helpful. Professional,efficent,excellent in providing me the service i requested. And this is the second policy he wrote me since feb2026. This guy knows what he,s doing.

Erin Faith was absolutely awesome!! This is the second time dealing with her and she is super helpful and looks out for my wellbeing!!! She saved me a bunch of $$!!
Thanks Erin!! I will be talking to her again next year to make sure all is good!!

Sales Rep Danika Thomas & Servicing Rep Amber Bailey were very Efficient , Professional & Friendly...Excellent Customer Service , The rates left me with a big Smile. 😊💯