Purchased a e-bike through the cycle to work scheme and from start to finish dealing with RM cycles. Mike and Tom made buying the bike a seamless and easy experience. Which was great as I live over... Se mer

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
5-star service! Just received my new Giant Trance from the team here at RM and i couldn't be happier. The staff were incredibly helpful, the buying process was smooth, and the bike was perfectly set... Se mer
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Absolutely fantastic service from RM Cycles from start to finish. Communication was excellent throughout, and they kept me updated every step of the way. The bike arrived exactly as described and I co... Se mer
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Perfect buying experience from start to finish. Bike (TCR Advanced Pro 0 AXS) was ordered on Saturday and was delivered to me on the following Thursday. This included having the steerer cut... Se mer
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Företagsinformation
Om RM Cycles
Skrivet av företaget
Welcome to RM Cycles
Your Local Bike Shop Online
The independent, family-run cycle shop in Tenterden, Kent
Thanks for visiting RM Cycles! We’re a proudly family-owned and run independent bike shop, established in 2008 and based just outside Tenterden, Kent — one of England’s most charming market towns.
Cycling is in our DNA. Every member of our team is a cyclist or triathlete, so we truly understand the joy, challenges, and precision that come with finding the perfect bike. Whether you’re chasing podiums, exploring trails, or rediscovering the fun of two wheels, we’re here to help.
Our Philosophy
Come for the Price – Stay for the service
At RM Cycles, buying a bike isn’t a one-time transaction — it’s the start of a long-term relationship. From your first visit to every service that follows, we’re committed to giving you the smoothest, most reliable experience possible.
We want you to have total peace of mind knowing that your local bike shop understands your needs, knows your bike inside out, and genuinely cares about keeping you riding your best.
Shop with Confidence
Although we’re a traditional bricks-and-mortar store, most of our customers now find us online — and we aim to make that experience just as personal. Buying a new bike can be exciting but also daunting, which is why we encourage you to call or message us before purchasing. We’ll help you find exactly the right model, size, and setup for your goals and budget; Just as you would if you vistied your local bike shop!
We’re proud to stock some of the world’s most respected cycling brands, including Giant, Liv, Pinarello, Colnago, Santa Cruz, Trek, Cannondale and Frog Bikes. While we’re known for high-end road and mountain bikes, we welcome riders of all abilities and budgets — because everyone deserves expert advice and exceptional service. We want our customers to enjoy riding as much as we do!
Independent. Passionate. Trusted.
Unlike many UK bike retailers, RM Cycles is completely independent. That means our advice is always focused on what’s right for you — not on brand quotas or sales targets.
You can meet our owner and see a tour of the store here.
Workshop & Servicing
Our fully equipped workshop offers everything from quick tune-ups to full custom builds. Whether you’re maintaining your favourite bike or creating your dream ride, our experienced mechanics will ensure it performs beautifully.
Kontaktuppgifter
3A Leigh Green Industrial Estate, TN30 7DE, Tenterden, Storbritannien
- 01580 765612
- sales@rmcycles.co.uk
- rmcycles.co.uk
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Bike arrived on time as promised
Bike arrived on time as promised, delivered by a courtois courier who followed delivery request instructions to the T. Bike was very well packed and damage free, set up perfectly. On top of that bike was an absolute bargain as well. Couldn't have wished for more. Thanks guys!

Svar från RM Cycles

Svar från RM Cycles
Absolutely spot on
Absolutely spot on slight problem with royal mail but not the shops fault shimano steps en600 bike computer far cheaper than everywhere else very pleased really helpful and great communication

Svar från RM Cycles

Svar från RM Cycles
My giant revolt 2 was well packed and…
My giant revolt 2 was well packed and arrived on time. The bike was built correctly with the gears and brakes set up well. Just fit the handlebar and front wheel and off you go. I would recommend RM cycles.

Svar från RM Cycles
Delighted
Great value, quick delivery, well packaged, gears all calibrated perfectly, simple reassembly tasks for me

Svar från RM Cycles
My new Intense Tracer arrived promptly…
My new Intense Tracer arrived promptly and was really well packaged. Small issue with the saddle but this is being addressed by RM cycles. Nice people to deal with.

Svar från RM Cycles
Phoned them up 7 times aswell as an…
Phoned them up 7 times aswell as an email was promised that they could swap components over from an extra large to a large bike for the same price, a week later the boss eventually sent me an email telling me it will cost an extra £300 for labour on top of a £4800 bike . I'm pretty sure he doesn't pay his mechanics £300 per hour to swap breaks wheels and rear mech .
There response to help NOTHING still the same wanting money so they could still make a profit . On first contact you suggested to me that you could swap the components over for the same price a week later you fell short on a promise made by your company and wanted an extra £300 as you pay your mechanics £150 a day and it will be a 2 day job, I cannot believe that a good bike mechanic would not be able to swap the components over between 2 bikes within a full working day .
I wrote this review because a man's word should be his bond and to stick with it no matter what, and I write other reviews on companies that also treat people unfairly . I've no idea why you keep adding to your response rather than getting in touch with myself to discuss options!
Not 1 email from the owner has come though except the lip service on trustpilot.com and I rang them incase there was any miscommunication but the answer was still the same £300 more.

Svar från RM Cycles
5/5 great service from the get go.
New bike came really quick. Fast reply’s to my emails. Returned a helmet also and refund came through very quick.
Absolutely class price on bike as well. Will definitely be returning for my next bike

Svar från RM Cycles
Excellent service very quick and easy…
Excellent service very quick and easy to deal with

Svar från RM Cycles

Svar från RM Cycles
C2W and Great Experience
They went out of their way to ring me and advise on the C2W scheme, couldn't have been more helpful and friendly. Obviously a wealth on knowledge and a trustworthy company.

Svar från RM Cycles
Bike well packed
Bike well packed, had to collect from depot due courier issues. Very polite service via phone then ordered on line.

Svar från RM Cycles
Great service
Great service, knowledge and price. Bike built ready for collection with short notice. Very happy.

Svar från RM Cycles
Great bike for the price
Great bike for the price. Arrived quickly and safely packaged

Svar från RM Cycles
Really happy wi bike
Really happy wi bike, Son carnt wait to take it out , thanks for a easy and pleasant transaction
Thanks rich

Svar från RM Cycles
Quick delivery & great price!
I couldn’t believe the price of the bike, I’d been looking for one for a while and came across it online. It was ex display but immaculate condition. I was kept up to date via email and it arrived shortly after me placing the order online. It was really neatly packaged and easy to undo and slip on the front wheel. Would definitely order from them again even though I live no where near the store!

Svar från RM Cycles
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