Purchased a e-bike through the cycle to work scheme and from start to finish dealing with RM cycles. Mike and Tom made buying the bike a seamless and easy experience. Which was great as I live over... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
5-star service! Just received my new Giant Trance from the team here at RM and i couldn't be happier. The staff were incredibly helpful, the buying process was smooth, and the bike was perfectly set... Se mer
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Absolutely fantastic service from RM Cycles from start to finish. Communication was excellent throughout, and they kept me updated every step of the way. The bike arrived exactly as described and I co... Se mer
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Perfect buying experience from start to finish. Bike (TCR Advanced Pro 0 AXS) was ordered on Saturday and was delivered to me on the following Thursday. This included having the steerer cut... Se mer
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Företagsinformation
Om RM Cycles
Skrivet av företaget
Welcome to RM Cycles
Your Local Bike Shop Online
The independent, family-run cycle shop in Tenterden, Kent
Thanks for visiting RM Cycles! We’re a proudly family-owned and run independent bike shop, established in 2008 and based just outside Tenterden, Kent — one of England’s most charming market towns.
Cycling is in our DNA. Every member of our team is a cyclist or triathlete, so we truly understand the joy, challenges, and precision that come with finding the perfect bike. Whether you’re chasing podiums, exploring trails, or rediscovering the fun of two wheels, we’re here to help.
Our Philosophy
Come for the Price – Stay for the service
At RM Cycles, buying a bike isn’t a one-time transaction — it’s the start of a long-term relationship. From your first visit to every service that follows, we’re committed to giving you the smoothest, most reliable experience possible.
We want you to have total peace of mind knowing that your local bike shop understands your needs, knows your bike inside out, and genuinely cares about keeping you riding your best.
Shop with Confidence
Although we’re a traditional bricks-and-mortar store, most of our customers now find us online — and we aim to make that experience just as personal. Buying a new bike can be exciting but also daunting, which is why we encourage you to call or message us before purchasing. We’ll help you find exactly the right model, size, and setup for your goals and budget; Just as you would if you vistied your local bike shop!
We’re proud to stock some of the world’s most respected cycling brands, including Giant, Liv, Pinarello, Colnago, Santa Cruz, Trek, Cannondale and Frog Bikes. While we’re known for high-end road and mountain bikes, we welcome riders of all abilities and budgets — because everyone deserves expert advice and exceptional service. We want our customers to enjoy riding as much as we do!
Independent. Passionate. Trusted.
Unlike many UK bike retailers, RM Cycles is completely independent. That means our advice is always focused on what’s right for you — not on brand quotas or sales targets.
You can meet our owner and see a tour of the store here.
Workshop & Servicing
Our fully equipped workshop offers everything from quick tune-ups to full custom builds. Whether you’re maintaining your favourite bike or creating your dream ride, our experienced mechanics will ensure it performs beautifully.
Kontaktuppgifter
3A Leigh Green Industrial Estate, TN30 7DE, Tenterden, Storbritannien
- 01580 765612
- sales@rmcycles.co.uk
- rmcycles.co.uk
4,8
Utmärkt
322 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
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Svar från RM Cycles
Hi Mark, thanks so much for posting a review, we genuinely appraciate the effort. Happy Riding!
Very helpful pleasure to deal with
4 november 2025
Svar från RM Cycles
Hi Andrew, the feeling is very much mutual! Thanks so much for posting a review, very helpful!
Great bike shop,order it, get it,ride it.
Great bike shop, they've been very happy to help with any queries I've had with good advice and friendly attitude, the bikes are in stock with fast dispatch and good delivery tracking, can't fault the service and price.
A proper bike shop with real stock.
28 oktober 2025
Svar från RM Cycles
Hi Andrew, thanks for posting such a thorough review! Pretty much sums up all we are trying to do!
Svar från RM Cycles
Thanks for taking the time to post a review Stephen, much appreciated
Svar från RM Cycles
Hi Ash, thanks so much for the review, we hope you enjoy the ride and saty safe!
Svar från RM Cycles
Hi Barry, thanks for posting a review, we do pride ourselves on our communication, we're trying to be different to the typical online retail experience! Ride Safe!
Five stars fabulous customer service
Five stars despite being sent the wrong product…
Ordered some Maxxis Aggressor tyres this week. They arrived promptly but they were the wrong spec and a slight downgrade from what I’d ordered.
Haven’t dealt with RM Cycles before, and I’ll be honest, I initially thought “oh here we go, they’re trying to palm off some B grade stock”.
Was surprised to receive a call this morning from Graham at RM Cycles. He immediately apologised for the error, and I’m delighted to report they’re sending the correct tyres out straight away.
I can accept a mistake, we’re all human. But what fabulous customer service. They even sent another follow up email after the call.
Thanks again RM Cycles, top work 🙌
7 november 2025
Omdöme utan inbjudan
Svar från RM Cycles
Hi John, thanks so much for the review. The picking hamsters have been spoken to. We do pride ourselves in that we're all cyclists. We feel this gives us empathy for our customers as we know how frustrating it can be not being able to get out and ride. So when the hamsters do slip up we really try hard to rectify any errors quickly. Happy riding!
Svar från RM Cycles
Hi Jon, thanks so much for posting a review. Happy riding and hopefully 'see' you soon!
Everything was explained to me about…
Everything was explained to me about the product I wanted to buy.
Nothing was too much trouble.
Very friendly and helpful.
This was a big part of why I purchased an item.
24 oktober 2025
Svar från RM Cycles
Hi Jenna, thanks for the review. We do hope we're different as a bike shop/ online supplier. We all ride so want everyone to experience the same joy that we do. Happy riding!
Easy ordering and really swift…
Easy ordering and really swift delivery.
Great item at 50% off RRP 🙌🙌🙌🙌
2 november 2025
Svar från RM Cycles
Hi Adam, hopefully you'll become a one of our 'target' customers; people who find us because of our prices and then return because of our service
Svar från RM Cycles
Hi Lorne, thanks for piosting a review. Interesting to hear you thought the website was good as we diod invest in it earlier in the year!
Svar från RM Cycles
Thanks for taking the time to post a review Jane, much appreciated. Ride safe!
Great speed and quality of service.
Great speed and quality of service.
They are a new retailer to me but I highly recommend and will be buying from them again.
25 september 2025
Svar från RM Cycles
Hi Simon, thanks for taking the time to post a review. We're hoping for more customers like you, that find us because of the price but return because of the service. We're all riders here and want our customers to enjoy riding as much as we do!
Svar från RM Cycles
Hi Gregory, thanks for posting a review, hope you have as few problems riding!
Excellent service and the bike arrived…
Excellent service and the bike arrived in perfect condititon
20 oktober 2025
Svar från RM Cycles
Hi Danielle, thanks fo taking the time to post a review, much appreciated, hope you enjoy riding your new bike!
Excellent service for a couple of…
Excellent service for a couple of recent purchases.
I bought a bike, which was then built and sent to me, no issues there at all, bike arrived as expected and had all the items I'd expect.
Also ordered some gloves which they didn't have in so they called me and discussed an alternative, which worked out well!
Great shop, would certainly recommend.
25 oktober 2025
Svar från RM Cycles
Hi Darren, thanks for posting a review, glad you we were able to sort a suitable alternative. Ride Safe!
Just had some great service getting new tyres fitted
Just had some great service getting new tyres fitted on my very awkward old wheels. Absolute nightmare job but the staff at RM persevered to find a solution even when it seemed there was no hope! Good price on the new tyres too.
1 november 2025
Omdöme utan inbjudan
Svar från RM Cycles
Thanks for posting a review Alan. Our mechanics do enjoy a non run-of-the-mill challenge!
Amazing service
Amazing service, received next day. The handlebars are excellent and extremely good value.
17 oktober 2025
Svar från RM Cycles
Hi Ben, thank yoiu for taking the time to post a review, obviously we're pleased you were happy with everything, ride safe!
Svar från RM Cycles
Thanks for taking the time to post a review, much appreciated
Svar från RM Cycles
Hi Tim, thanks for posting a review, it's particularly nice to hear you liked the website, as we did invest in improving earlier in the year. Ride safe!
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