riverside.com Omdömen 

501
TrustScore 4 av 5

3,8

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Je suis contente de l'utilisation de riverside pour mon podcast Audio et video. ça fonctionne bien, je trouve ça plutôt intuitif. Avant je faisais mes montage moi-même, j'utilisais pas mal les fonctio... Se mer

Betygsatt 5 av 5 stjärnor

I really like Riverside. I use it for my YouTube channel/podcast, and it's made recording reliable and editing easy. The cloud-based recording means internet connection issues on my end don't touch th... Se mer

Betygsatt 1 av 5 stjärnor

I’ve been charged £288 for a yearly subscription despite unknowingly signing up for a pro plan. It’s been impossible to get the money back despite their website claiming they will refund within 30 day... Se mer

Betygsatt 5 av 5 stjärnor

I have used Riverside for over 3 years and produced over 100 episodes for the Undercurrent Stories Podcast. Excellent product. Does everything for me. Recording interviews in audio and video. Provi... Se mer

Företagsinformation

Skrivet av företaget

Riverside (formerly Riverside.fm) is the all-in-one platform for recording, live streaming, editing, repurposing, and publishing studio-quality videos and podcasts. Creators and businesses use it to produce broadcast-quality content without the production maze of multiple tools, expensive studios, or technical expertise. Record up to 4K video and uncompressed audio locally on every participant’s device, so quality holds up even on bad internet. Edit by editing the transcript. Turn long recordings into clips, captions, show notes, and translations with AI. Webinars scale to 10,000 attendees. Trusted by independent podcasters like Tim Ferriss, Mel Robbins, and Guy Raz, and by brands including Spotify, Marvel, HubSpot, Microsoft, and Intuit. What are Riverside's core benefits? All-in-one: Record, live stream, edit, repurpose, host, and publish from one platform. Studio-quality results, no studio needed: Up to 4K video and uncompressed audio, recorded locally so quality doesn’t depend on the internet connection. AI that does the heavy lifting: Edit by chatting or by editing text, clip automatically, enhance audio, translate, and generate show notes in seconds. Speed without compromising quality: Cut hours of post-production into minutes. Maximum reach from every recording: Built-in repurposing into clips, captions, transcripts, translations, and social formats. No learning curve: Easy enough for first-timers, deep enough for pros. Guests join from a browser link. What are Riverside's main features? Recording Local recording: Up to 4K video and 48kHz uncompressed audio, captured on each participant’s device. Separate tracks per participant: Independent audio and video tracks for clean post-production. Progressive upload: Tracks the upload as you record. Ready to edit the moment you finish. Async Recording: Guests record on their own time through a link. No meeting needed. Mobile and screen recording: Native iOS and Android apps. Screen capture for tutorials, demos, and solo content. Live streaming and webinars Multi-destination live streaming: Go live in HD to YouTube, LinkedIn, Facebook, Instagram, Twitch, and X simultaneously. Webinars up to 10,000 attendees: With live chat, Q&A, polls, audience call-ins, and registration. HubSpot and Salesforce sync: Registrant data flows directly into the CRM for lead generation. AI tools Co-Creator: AI video and audio assistant. Turn recordings into blog posts, clips, newsletters, social posts, and thumbnails through chat. Magic Clips: AI clip maker. Automatically surfaces the best moments and turns them into short, ready-to-post clips. Magic Audio: AI audio enhancer. Reduces noise, evens levels, makes any setup sound studio-grade. AI Editing: Edit video by editing the transcript. Remove filler words and silences in one click. AI Transcription: 100+ languages, 99% accuracy. AI Translation (with VideoDub): Translate and dub recordings into 30+ languages with voice cloning. AI Show Notes: Auto-generated episode summaries, chapters, and titles. AI Captions: Customizable, in 100+ languages. Smart layouts and eye-contact correction: Auto-switching speaker views. AI gaze correction for off-axis recordings. Editing and post-production Text-based editor: Edit video and audio by editing the transcript. As easy as editing a doc. Multi-track timeline: Per-speaker tracks, cross-talk removal, layout switching. Brand kit: Fonts, colors, logos, and overlays applied consistently across recordings. Premiere Pro and Final Cut export: Non-destructive XML timeline export for pro editing handoffs. Hosting and distribution Podcast hosting: Publish straight to Spotify, Apple Podcasts, YouTube, and other major directories. Analytics: Downloads, listening apps, and audience data. Customizable website and embedded players: Built-in podcast site with one-click distribution. What is Riverside best used for? For creators Podcast recording, editing, hosting, and publishing Remote video interviews with guests anywhere in the world YouTube videos and long-form content Live shows and live podcasts Solo recordings, screen capture, and tutorials For businesses and teams Marketing video: testimonials, case studies, social content, brand podcasts Webinars and virtual events up to 10,000 attendees Internal communications: town halls, executive updates, all-hands Learning and development: training, onboarding, internal knowledge Sales: demos, prospect calls, customer stories Product: demos, recorded user calls, walkthroughs Producers and agencies: multi-guest remote production with full producer control What does Riverside offer for businesses? Riverside’s Business plan adds capabilities built for teams running professional video production at scale. Full production control Producer Mode: Run the session without appearing in the recording. Control guests’ mics, cameras, layouts, and teleprompters. Studio branding: Lock fonts, colors, logos, and overlays so content stays on-brand at scale. Team collaboration Workspaces, roles, and permissions: Organize teams, assign access, share files inside or outside the company. In-editor comments: Feedback without Slack threads or screen recordings. Riverside API: Plug Riverside into existing workflows. Scale and speed Unlimited recording, storage, and exports Simultaneous team editing: Multiple team members record and edit at the same time. Enterprise-grade security and support SOC 2 Type II and ISO 27001 compliant: End-to-end encryption. SSO available. 24/7 live support: Plus a dedicated Customer Success Manager. Producer on demand: A Riverside producer can join mid-session if anything breaks. Who uses Riverside? Thousands of creators and teams worldwide. Independent podcasters including Tim Ferriss, Mel Robbins, and Guy Raz. Brands and enterprises including Spotify, Marvel, HubSpot, Microsoft, iHeartMedia, Charles Schwab, The Times, Intuit, GE Aerospace, and Accenture. Frequently Asked Questions: Can I use Riverside without technical experience? Yes. Riverside runs in the browser, guests can join from a link with no need to download any app or software, and the text-based editor lets anyone edit by deleting words from a transcript. No video editing background required. What AI features does Riverside include? The AI features on Riverside include: Co-Creator (chat-based content assistant), Magic Clips (auto clip maker), Magic Audio (audio enhancement), AI Editing (transcript-based editing, filler removal), AI Transcription (100+ languages, 99% accuracy), AI Translation with VideoDub (30+ languages), AI Show Notes, AI Captions, and eye contact correction. More AI features and tools are added continually. Does Riverside work for live streaming and webinars? Yes. Multi-destination HD live streaming to YouTube, LinkedIn, Facebook, Instagram, Twitch, and X. Webinars support up to 10,000 attendees with chat, Q&A, polls, registration, and HubSpot and Salesforce integrations. What integrations does Riverside support? Direct publishing to Spotify, Apple Podcasts, and YouTube. Timeline export to Adobe Premiere Pro and Final Cut Pro. Webinar data sync with HubSpot and Salesforce. Social export to LinkedIn, Instagram, TikTok, X, Facebook, and Telegram. Riverside API for custom workflows. Is Riverside suitable for enterprise use? Yes. The Business plan includes SOC 2 Type II and ISO 27001 compliance, end-to-end encryption, SSO, role-based permissions, unlimited storage, Producer Mode, dedicated Customer Success Manager, and 24/7 support. What are Riverside's pricing options? Riverside offers free, paid and business plans. Currently there are five available plans to choose from: Free, Pro, Live, Webinar, and Business (custom pricing). The Business plan includes unlimited multitrack recording, unlimited storage, Producer Mode, SSO, role-based permissions, and webinars up to 10,000 attendees.


Kontaktuppgifter

3,8

Bra

TrustScore 4 av 5

501 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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3,8

Alla omdömen

(501)

149 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Using Riverside to capture remote…

Using Riverside to capture remote client interviews has been an absolute lifesaver, giving me perfectly synced, locally recorded 4K video and isolated audio tracks. It completely saves my editing timeline from the horrible artifacting and dropped frames you get with standard web calls. To be fair, the browser dashboard is a heavy resource hog, and you have to explicitly remind guests not to close their tab immediately after the interview finishes, or the local upload stalls. However, the raw production quality more than compensates for the minor pipeline discipline required.

6 maj 2026
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

So frustrating

Amazing how something can be so close to being excellent in actuality turns out to be excruciating. Error after error after error and glitch after glitch. You then try and contact support and all you get is an email 3 days later saying they are working on it. Honestly, if there was an alternative I would switch.

28 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Riverside Boosted The Quality of My Podcast

I recorded my podcast for 11 years using Skype and a program callede MP3 Skype Recorder. When Skype went out of business, I was left without a substitute. I recently discovered Riverside and it is MUCH better than Skype. I am most impressed by it's ease of use and the high quality of the recordings. It really has a studio quality to it. I am a very happy customer! The quality of my podcast has increased!

25 maj 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

The state of the art program for recording podcasts

The state of the art program for recording podcasts these days in both audio and video formats. They're constantly upgrading and expanding their functionality, yet, it's still possible for us laypeople to learn the ropes and record the podcasts ourselves. Always ways it could be better, but overall our heartfelt appreciation for the folks at Riverside! They've helped usher in a new era in podcasting!

25 maj 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Beyond angry

I paid £288 for a subscription which was taken. When I went to use Riverside it was showing as being in free trial mode. I asked for a refund and was told I had already had one! I had not. In the meantime I had to set up a monthly subscription so that I could carry on with my interview. I emailed back to the assistant with screenshot showing I had not received a refund for the yearly subscription amount of £288. The next day I received an email saying they cancelled the monthly subscription- which I used to do my interview. So now, they still have £288 of mine, I still have just a free trial plan and my interview is missing!! I am beyond angry and upset

18 maj 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Slow and sluggish platform

Slow and sluggish platform. Constantly buffering and getting stuck. Magic Clips does align audio and video clips. One person is shown on the video, and the audio is the other person. Not a good use of time and money. Wastes so much time. Crazy waste of time.

12 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Professional production and a budget

Using Riverside gave my podcast a lot of production that was totally out of my league and my budget. Since I've been using Riverside, I have zero complaints about sound, and the new editing tools make it way easier to keep uploading our work.

13 maj 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

TERRIBLE customer service-- impossible…

TERRIBLE customer service-- impossible to get help. They get you with a bunch of gimmicky add-ons, but my newest issue, of the MANY, is that tracks are woven together and impossible to disentangle. Though I've reached out repeatedly, no assistance yet.

11 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Ich nutze Riverside.fm seit 2 Jahren…

Ich nutze Riverside.fm seit 2 Jahren für verschiedene Formate und bin sehr zufrieden. Es ist leicht sich zurechtzufinden und die Aufnahmen sind viel besser als in z.B. Zoom.

7 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

High quality recording software

Overall, great experience with Riverside. It's not easy to make high-quality recording software that works well in different situations, but I have truly been impressed with Riverside and its attention to small details. The recording experience, audio and visual quality, and studio setup are second to none. Best listening experience for your listeners and highly worth the small investment into creating a world-class podcast.

1 maj 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Riverside/Shure MV7+ Microphone not compatible

Riverside has disrupted my brand new Shure MV7+/MVX2U connection to my computer. I have spent a dozen hours uninstalling, re-installing, checking for hardware and software updates, checking cabling, rebooting. Now my mic cannot be detected using MS Word dictation, Powerpoint, Riverside or any other software. Apparently this is a known issue based upon internet search. The software locks the mic on mute, but the settings don't show it set on mute. Trying to get rid of it. Spent 8 hours trying to fix, still broken. Very frustrated. Tried this based upon recommendation by Pat Flynn.

29 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Always works great for me

I put out two podcasts per week, and I use Riverside all the time. I've read some of the other reviews, and I don't understand it because Riverside's already always been 100% stable for me. Every single time it's worked, it's worked for whoever I'm interviewing. If I'm interviewing somebody, it creates these great little magic clips, which are like reels that I can put out.

Occasionally, the interface can be a little bit slow, but I also know it's doing a lot with video, so I can wait three to five seconds here and there. I'm on a Windows PC using Chrome, and it's always been stable. It's mostly been really responsive, with a little bit of sluggishness, but I also understand video can do that. I give it a really great two thumbs up, and I will be using it for a long time.

22 april 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

$20,000 to produce 15 YouTube Videos

We ended up spending $20,000 to produce 15 YouTube videos with this service. After a year and a half, we found that it was too much for what we need. We tried working with the company to downgrade to a more suitable plan for our small business, but they were unwilling to work with us. Their contract has absolutely no “out” clause, so they can strong-arm you into staying.

In a year, we’ve had 3 different account managers. Perhaps the way they treat customers who have spent quite a large sum of money with them, is also how they treat their team internally.

We CANNOT recommend them.

17 april 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

They continue charging me $300 every…

They continue charging me $300 every year for an app I do not use. I canceled the paid plan, and the app itself shows that I am on the free plan, yet the charges keep going through. I also do not receive cancellation confirmations, receipts, or any transaction records, which makes it extremely difficult to dispute these charges properly.

Last year, when I requested a refund, they claimed they could not locate the transaction. This year, I am only getting automated bot responses saying they cannot refund me. At this point, I am already out $900 because of this merchant.

This has been an ongoing and deeply frustrating issue. If my most recent dispute is not resolved, I will seriously consider closing my Amex card because I should not have to keep dealing with unauthorized recurring charges that the merchant refuses to properly address.

17 april 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Never works

Never works. The software keeps crashing. No matter what issue you have and contact the live support, they just go with "we will continue this correspondance on mail from now on". Then it takes 2-3 business days before even getting an answer. Probably the worst podcast recording service out there. Go with another platform. I have been using this platform for half a year now since I paid for a full year which i deeply regret.

17 april 2026
Omdöme utan inbjudan

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