Logotyp för River Chic Designs
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River Chic Designs Omdömen 68

•
TrustScore 4 av 5

4,2

Stearinljusaffär
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

I wish I would have read reviews before placing my order. Now I understand that poor customer service and communication is standard with this company, and won't be doing any business with them ever a... Se mer

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Betygsatt 5 av 5 stjärnor

My vintage bathtub candle arrived, Yayy! Absolutely love the quality and scent. I will definitely be purchasing more items in the future. Thank-You River Chic Designs.

Betygsatt 5 av 5 stjärnor

I had ordered a lamp from this company. Then I started looking for reviews. They weren't good. I was concerned that I wouldn't get my order after reading them. I emailed them and got an immediate re... Se mer

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Betygsatt 5 av 5 stjärnor

i’M SO IMPRESSED WITH THESE SOY WAX DOUGH BOWL CANDLES! tHE ECO-FRIENDEDIENTS AND WOODEN BOWLS MAKE THEM FEEL BOTH NATURAL AND LUXURIOUS. mINE BURNS EVENLY AND SMELLS AMAZING — IT’S NOW MY GO-TO HOME... Se mer

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Företagsinformation

  1. Stearinljusaffär
  2. Dekoration- och inredningsbutik

Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

68 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

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Betygsatt 2 av 5 stjärnor

READ REVIEWS BEFORE ORDERING

I wish I would have read reviews before placing my order. Now I understand that poor customer service and communication is standard with this company, and won't be doing any business with them ever again. I will hope I get my refund as they stated. If not in a reasonable amount of time, I'll report them to Visa as a fraudulent transaction.

25 maj 2026
Omdöme utan inbjudan
Logotyp för River Chic Designs

Svar från River Chic Designs

Your order was placed only 3 days prior to contacting us, during a holiday weekend, and our posted shipping timeframe is clearly stated as 8–10 business days on our website, checkout page, and order confirmation email.

Your message demanded immediate shipment and threatened to cancel payment if the order was not shipped right away. Due to the payment threat, we made the decision to cancel and refund the order rather than continue processing it.

We encourage customers to review the posted shipping policies before placing an order, especially during holiday periods. Orders are processed in the order received, and we are unable to bypass other customers or guarantee immediate shipment for non-expedited orders.

Betygsatt 1 av 5 stjärnor

Placed order over 2 weeks ago

UPDATED 04.07 RECEIVED DAMAGED PRODUCT. NO RESPONSE FROM THE COMPANY TO MY REQUEST FOR REPLACEMENT. STOPPING PAYMENT DUE TO DAMAGE AND NO RESPONSE. UPDATED 03.31 Recd phone message 03.30, after leaving review, claiming they'll ship this Wed. I'll update again when merch is received. Placed order over 2 weeks ago 03.18, they took payment and haven't shipped the merch. They don't answer the phone, respond to vmail or email messages. Very sketchy. Would not recommend.

16 mars 2026
Omdöme utan inbjudan
Logotyp för River Chic Designs

Svar från River Chic Designs

Note: You may want to refer to your bank statement since you were refunded due to us being out of stock. This was sent to you in an email and we have not received any response from you since we notified you of the refund. Your order was placed 8 business days ago - on March 18th (not over 2 weeks ago) , and our current shipping timeframe is 8–10 business days due to a high volume of orders. This timeframe is clearly posted on every product page, shown again at checkout, and included in the order confirmation email.

Your email was sent to us over the weekend when our office was closed. We returned your call on three separate occasions and replied to your email, but have not yet been able to reach you. We also left multiple voicemails at the number you provided requesting you to return our calls, since you will not answer the phone.

We are actively assisting customers throughout the day and respond to all inquiries as quickly as possible. We are happy to speak with you and assist further — please return one of our many calls or contact us during business hours so we can help.

Betygsatt 1 av 5 stjärnor

Run Forrest Run!!!

If I could give them a negative 4 stars I would. They sent me the wrong item after I waited over 3 weeks to receive the wong order. I immediately returned their and they received it on 2/19 and still have NOT refunded my money. I've filed a complaint with BBB and Shop Pay who is investigating the matter but it can take several weeks.

Their response below stating they have refunded my money is a bold face lie. I've checked my bank account and there's only charges, no credits. I'm now making it my mission to warn people who are thinking of purchasing anything from the to rethink their decision.

6 januari 2026
Omdöme utan inbjudan
Logotyp för River Chic Designs

Svar från River Chic Designs

We have already issued your refund, which has been processed on our end. Please refer to your bank for confirmation.

For transparency, this matter was also reviewed by the Better Business Bureau, and they sided with our business after reviewing the full communication history.

When you initially contacted us about receiving the incorrect lantern, we responded in less than one hour — after normal business hours — and immediately offered to send the correct item. Unfortunately, the conversation became hostile with you threatening , including inappropriate language directed toward our owner.

We are a family-owned business and are committed to treating customers respectfully. We also expect that same level of respect in return. Because of the nature of the communication from you, we chose not to continue doing business with you. Anyone that endured the type of language you screamed and the threats you made would state the same thing.

We wish you the best moving forward.

Betygsatt 5 av 5 stjärnor

Love my swan container

Love my swan container! So many people commented. Asked where did you find it.

18 december 2025
Logotyp för River Chic Designs

Svar från River Chic Designs

Thank you so much for your 5-star review! We’re thrilled to hear you’re enjoying your swan planter—it truly is a special piece. We appreciate you taking the time to share your experience and are grateful for your support. We hope it brings charm to your space for years to come.

Betygsatt 3 av 5 stjärnor

candelabra arms…

I bought candelabra two of the arms were very tightly formed together so once candles in place I had to turn it so it would not look unbalanced like candle colliding person receiving gift senior just smiled 🥺

18 december 2025
Betygsatt 5 av 5 stjärnor

Great Merchant

Ordering was simple; the merchandise was reasonably priced; and the delivery was prompt. It all made for a five star shopping experience.

18 december 2025

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