The Ringley Group Omdömen 

750
TrustScore 4 av 5

4,1

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

A mega huge thanks to Christopher at night concierge from Wimbledon Stadia Development for staying for handover and beyond. Taking ownership and handling like a pro the situation with the water supply... Se mer

Betygsatt 1 av 5 stjärnor

Do not use! For fear of retaliation I am using an anonymous account. Huge service charges, lack of transparency in terms of budgets - when I queried several items on their charges and fees they backt... Se mer

Betygsatt 5 av 5 stjärnor

A huge thank you to Donta at Prospect Place for finding me a more convenient car parking space while mine is out of action. There was a delay at first due to email problems but as soon as he picked it... Se mer

Betygsatt 5 av 5 stjärnor

Our building Relationship Manager Desiree is a massive asset. Since she arrived a whole raft of issues that had been left for far too long are finally being addressed. She goes above and beyond in her... Se mer

Företaget har svarat

Företagsinformation

  1. Fastighetsförvaltning
  2. Fastighetskonsult

Skrivet av företaget

Ringley is an independent, award-winning, privately owned business specialising in residential property, with over 20 years’ experience and 10,000 homes under management.


Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

750 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 82 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

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4,1

Alla omdömen

(750)

169 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

The relationship manager

The relationship manager, Desiree, is a great asset to Ringley. She is always responsive to any issues that arise within the building, she manages 5 flats and 5 personalities with grace and diplomacy, which I am sure is hard at times. She is diligent and very knowledgeable and has been the best relationship manager that I have had in the last 30 years of living in this building. Thank you for all your efforts!

21 april 2026
Omdöme utan inbjudan
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Svar från The Ringley Group

Thank you for taking the time to leave such a thoughtful review.

We are delighted to hear about your positive experience with Desiree. Your comments regarding her responsiveness, professionalism, and ability to manage the needs of residents with such care and diplomacy are greatly appreciated.

It is particularly rewarding to hear that, after 30 years in the building, you consider Desiree to be the best Relationship Manager you have worked with. She is a valued member of our team, and we know she will be thrilled to receive this recognition.

We will ensure that your kind feedback is shared with Desiree and her management team. Thank you again for your support and for recognising her hard work and dedication.

Betygsatt 5 av 5 stjärnor

Claudia 5*

Claudia is the Estate Manager for 2 sites where I own and run rental properties. She is attentive, courteous, diligent, and a credit to Ringley

23 maj 2026
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Svar från The Ringley Group

Thank you for taking the time to leave such a wonderful review for Claudia. We’re delighted to hear about your positive experience and will be sure to pass your kind words on.

Betygsatt 5 av 5 stjärnor

Our building Relationship Manager…

Our building Relationship Manager Desiree is a massive asset. Since she arrived a whole raft of issues that had been left for far too long are finally being addressed. She goes above and beyond in her commitment to the block, gives detailed responses to emails and issues raised and visits the site on a regular basis. She is extremely knowledgeable and really cares about doing her job for the residents and the building. She’s approachable and friendly but very strongly on the case when she needs to be. Highly recommended!

21 maj 2026
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Svar från The Ringley Group

Thank you for your five-star review and for recognising Desiree's hard work. Your feedback means a great deal to both our team and Desiree and we agree she is a wonderful asset.

Betygsatt 1 av 5 stjärnor

Ringlet a disgrace as a management company

They continually lie about their intentions towards our dying garden, saying they are taking remedial measures by a certain date to fix the irrigation system and then not doing so. They are a disgrace as a management company. They should be disbarred from management. This is the second year in a row that this has happened and last year we lost several trees as a result of this gross neglect.

5 maj 2026
Omdöme utan inbjudan
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Svar från The Ringley Group

Good morning

I am sorry to hear that you are unhappy with the current service being provided, especially with regards to the communal garden. Please could you email quality@ringley.co.uk with some more details as to which property this is with regards to so we can provide you with a full response?

Betygsatt 1 av 5 stjärnor

Failure to live up to provide the service they advertise

The management company for my house has appointed Ringley as the managing agent. Despite a "100% transparency guarantee" that they put on their invoices Ringley have failed to answer basic questions about budgeted expenditure.
At the last meeting I had with the Ringley property manager I and a neighbour needed to write minutes for the meeting as Ringley failed to provide any. Ringley promised to follow up on various actions but appeared to do nothing.

1 maj 2026
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Svar från The Ringley Group

Good morning

Please could you email quality@ringley.co.uk with more information about which property this is with regards to so we can follow-up with your appointed Relationship Manager and provide you with a full response.

Betygsatt 5 av 5 stjärnor

Nice social activities, thanks, Nusha!

I have been living here since 2023. Nusha is always arranging fun and relaxing social activities. This is nice and fosters a good sense of community.

23 april 2026
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Svar från The Ringley Group

Great to hear that you enjoy the social activities which Nusha has planned over the years for your building

Betygsatt 5 av 5 stjärnor

Lovely tenant community activity

Our building manager Nusha facilitated a great flower arrangement workshop for tenants, it provided a sense of community and was a lovely activity to have offered in the building.

23 april 2026
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Svar från The Ringley Group

Thank you for leaving Nusha a five star review, it is great to read about the positive impact she has had as your building manager

Betygsatt 5 av 5 stjärnor

Ask for Jill!

We’ve been with Ringley Building Block Management for the past three years, and overall it’s been a very positive experience. As a company, they’ve shown a strong commitment to maintaining high standards, keeping the building well-managed, and ensuring things run smoothly. Over time, it’s been reassuring to see consistent organisation, responsiveness, and a clear structure in how everything is handled.

What really makes the difference, though, is the people—and in our case, our property manager Jill has been outstanding. She is professional, approachable, and incredibly reliable. Jill communicates clearly and promptly, always keeping residents informed and making sure any issues are dealt with efficiently.

She goes above and beyond to ensure everything is running as it should, and it’s obvious she genuinely cares about both the property and the residents. Her attention to detail and proactive approach give real peace of mind.

A big thank you to Jill and the Ringley team for their continued hard work over the past three years—it’s very much appreciated.

16 april 2026
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Svar från The Ringley Group

Good morning Joe

Thank you for taking the time to leave a five star for Jill. I have passed your feedback onto Jill and the Ringley Team.

Betygsatt 5 av 5 stjärnor

Excellent service

Adele Roberts is the property manager of the building where I own a flat. She has been always prompt and helpful in answering my enquiries. Recently, her email on keys to our ‘new door’ was spot-on and anticipated most if not all relevant questions, including payment, arising from the significant event! I do appreciate her ‘forward thinking’ and her ability to cover all points at the outset very much! Well done, Adele.

7 november 2025
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Svar från The Ringley Group

Thank you for taking the time to leave a five star review for Adele based on the service which she has provided you and your fellow residents as your appointed Relationship Manager.

Betygsatt 5 av 5 stjärnor

Thank you to the Concierge Team and Ringley Group

Thank you to the Concierge Team's professional service.
Marcus and the Concierge staff are always there to support the residents.
Also, the management staff of Ringley Group have done a wonderful job of helping the village.
Thank you!

10 december 2025
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Svar från The Ringley Group

Thank you for leaving a five star review for the onsite team at GMV and for the Ringley team.

Betygsatt 1 av 5 stjärnor

Shocking company

Shocking company. Unfortunately we are managed by this company. Regularly are lift breaks, they haven’t done anything either about our security in the building. They now are increasing the service charge by 8.5 percent and now are not getting the windows cleaned. I honestly don’t know what this company does but they can’t seem to manage buildings properly and it’s a complete scam as they do no work. Avoid at all costs. We would love to be managed by someone else but we don’t have the luxury to change

9 april 2026
Omdöme utan inbjudan
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Svar från The Ringley Group

Good afternoon

I am sorry to hear that you are unhappy with the service being provided. I have sent an email to your appointed Relationship Manager, and copied you in, so they can provide a detailed response as to why the service charge budget has increased and an update with regards to the window cleaning.

Betygsatt 5 av 5 stjärnor

Thank you Desiree!

Desiree has been an outstanding relationship manager representing The Ringley Group as our managing agent. From the moment Desiree was appointed to our block, she has proven herself to be extremely organised, personable, proactive, and knowledgeable. She has always gone above and beyond and made a meaningful difference to our block. I cannot recommend her highly enough.

31 mars 2026
Omdöme utan inbjudan
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Svar från The Ringley Group

Thank you for leaving such a great five star review for Desiree and the positive impact she has had since being appointed to manage your building.

Betygsatt 5 av 5 stjärnor

Amazing service

Amazing service, particularly Adele Roberts, our building manager, who always responded to queries quickly and efficiently. Nothing was too much trouble.

26 mars 2026
Omdöme utan inbjudan
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Svar från The Ringley Group

Thank you for taking the time to leave Adele a five star review. It is great to read your feedback for her.

Betygsatt 5 av 5 stjärnor

Excellent ServiceThis is a review relating to a Mr…

This is a review relating to a Mr Joseph O'brien,a member of the Concierge team at Prospect Place,Ferry Court,Cardiff.
I wish to point out and thank Joe for his continuous hard work,friendly manner and professionalism;
He deals with matters straight away and most effectively.
He is a credit to the Company.
Thankyou Joe.
Thankyou

13 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

They seemed all right for a while but…

They seemed all right for a while but we are a small building and they've completely neglected us at the time we needed them most!!! Really one star is too many!

4 mars 2026
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Svar från The Ringley Group

We appreciate your frustration on this and can confirm that monthly meetings commence with the landlords agent, responsible for the 'building' Service Charge and despite consistent promises, the budget has still not been provided. It is not possible to 'argue' costs for this coming year until such time as we receive the costs to argue.

With regard to historic invoices, a Section 22 request was submitted last year, and then re-submitted when no response was received. The documentation was finally provided a few weeks ago and it does take time to go through the amount of information provided alongside historic analysis.

The development is a unusual block in that residential and commercial are not clear cut split and therefore the 'argument' to be had is more complex. A substantial amount of arrears has been negotiated off your Service Charges as of 2025 and we will continue to work on this with your board.

Betygsatt 1 av 5 stjärnor

Useless

Have a flat where they are the Managing Agents and we all need help to bring the owners in to line with unsubstantiated service charges and to date they have been worse than useless.

5 mars 2026
Omdöme utan inbjudan
Logotyp för The Ringley Group

Svar från The Ringley Group

Good afternoon

We appreciate your frustration on this and can confirm that monthly meetings commence with the landlords agent, responsible for the 'building' Service Charge and despite consistent promises, the budget has still not been provided. It is not possible to 'argue' costs for this coming year until such time as we receive the costs to argue.

With regard to historic invoices, a Section 22 request was submitted last year, and then re-submitted when no response was received. The documentation was finally provided a few weeks ago and it does take time to go through the amount of information provided alongside historic analysis.

The development is a unusual block in that residential and commercial are not clear cut split and therefore the 'argument' to be had is more complex. A substantial amount of arrears has been negotiated off your Service Charges as of 2025 and we will continue to work on this with your board.

Betygsatt 5 av 5 stjärnor

Exceptional Worker!

Shout out to Chris! He's such a legend and is always on top of everything when it comes to customer satisfaction. He's the type of guy that we need more of in our world, and he never fails to brighten my mood with each concierge encounter at the AFC Wimbledon Flat Development.

1 mars 2026
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Svar från The Ringley Group

Great to read your five star review for Chris, thank you

Betygsatt 5 av 5 stjärnor

Good response times

Good response times. Quite happy with the way they are managing our building.

26 februari 2026
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Logotyp för The Ringley Group

Svar från The Ringley Group

Thank you for leaving your Relationship Manager a five star review

Betygsatt 5 av 5 stjärnor

Shoutout to Chris

Shoutout to Chris, he is an amazing guy!! He’s very down to earth and always willing to help, no matter how big or small the issue may be. He’s very genuine and will always put a smile on your face!

Thank you Chris!!

19 februari 2026
Omdöme utan inbjudan
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Svar från The Ringley Group

Thank you for taking the time to leave Chris a five star review, it is great to read your feedback for him

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