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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Diane at March branch was incredible. Turned our very details kitchen designs around within 24 hours and helped our project stay on track! Thank you. Alistair.

Betygsatt 5 av 5 stjärnor

Since setting up my business a few years ago I've come to expect good prices and great service from the management team of Lynn and Craig at St Ives. The bar has now been raised again by their new dri... Se mer

Betygsatt 2 av 5 stjärnor

Been a customer for nearly 40 years of Saffron Walden including when Saffron Walden Supply Co Ltd. Visited new showroom on Thursday to look for some tiles. Absolutely chaotic with kitchens, bathrooms... Se mer

Betygsatt 1 av 5 stjärnor

Can't accept responsibility for their own mistakes and deliver what they like to get a sale beware snetisham branch. makes up cover stories for each other Dealt with multiple staff and ar... Se mer

Företagsinformation

  1. Konstruktion och produktion

Informationen kommer från olika externa källor

Welcome to Ridgeons, one of the largest independently owned timber and builders’ merchants in the UK, employing around 900 colleagues and trading from 26 local branches in the East of England. Our mission has stayed the same since 1911 when Cyril Ridgeon founded the business in the back room of his home in Cambridge – to make it easier for our customers to do business. With an extensive breadth and depth of product stock from bricks, timber and paints to kitchens, bathrooms and plumbing/heating solutions we have the solution to meet all sizes of building project requirements. Our teams take enormous pride in helping customers identify and fulfil their building needs and are passionate in their knowledge and understanding of the products and services we supply. The Ridgeon Group customers today are tradespeople, including builders, plumbers and heating engineers. We also serve the needs of major construction companies, regional house builders, property developers, public sector organisations and the DIY market. As well as Ridgeons Timber & Builders Merchants, the Group encompasses PlumbStock, which is dedicated to plumbing and heating; Ridgeons Forest Products, our timber processing team based at the 12 acre Herringswell site; Anglia Tool Centre, specialist sellers of hand power tools and CRS Wholesale, a bathroom and sanitary ware wholesaler. We remain proud of our continued heritage as a family-owned business and are driven by our values in creating lasting relationships with our customers, colleagues, suppliers and the local communities where we live and trade. We look forward to doing business with you.


Kontaktuppgifter

4,0

Bra

TrustScore 4 av 5

89 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,0

Alla omdömen

(89)

0 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Excellent customer service.

Due to Covid-19 the materials I needed for my project had a long lead time. However Ridgeons (Norwich branch) managed to source what I needed in time for the project start date. When the materials were delivered I made the mistake of asking the delivery driver to offload them in the work area. This was a mistake on my part and one that would have caused problems for the contractors. I contacted Ridgeons and asked them if their driver could call back and re-site the materials thinking that they wouldn't. I couldn't have been more wrong and Ridgeons couldn't have been more obliging. Their driver returned to site and moved the materials. A big thank you to Ridgeons (Norwich branch). Especially Lee who arranged for the driver to call back and Dave who done the work. Great customer service guys.

17 juli 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Ridgeons St Ives

Since setting up my business a few years ago I've come to expect good prices and great service from the management team of Lynn and Craig at St Ives. The bar has now been raised again by their new driver Matt. Always on time and polite as you'd expect, but Matt has volunteered to help move my delivery into my workshop by hand on every occasion rain or shine, which is very welcome when looking at a big pile of 18mm birch ply! Thanks All.

3 juli 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

St Ives Ridgeons are excellent

St Ives Ridgeons are excellent. Quality Service and very friendly/helpful staff. They have looked after myself and my company for years. My special thanks to Lynn for the lengths that you go to when looking after us.

23 juni 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very efficient sales person Robert…

Very efficient sales person Robert Minto at the March office helped with my order and offered the best deal. Delivery was on time and the guy was polite and helpful even let us video the lorry as our grandson is obsessed with winches.

19 juni 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

COLCHESTER BRANCH DUGARD AVENUE

We have always found that the Customer Service we receive at Ridgeons is exemplary. All staff from the personnel in the yard to the office staff and delivery operatives - they are all a credit to the Company. Love dealing with this Company.

3 juni 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Brilliant

Staff at Martlesham went above and beyond to help me get what I needed, saving me time and stress! Many thanks

31 maj 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

10/10

If I could give 10 stars, I would! Always have a superb experience at the Saffron Walden branch. Particularly great one with Sacha, who went above and beyond finding engineered wood flooring to meet my requests. Thank you!

29 maj 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Sudbury Branch - Thanks Sally

The level of service and expertise we have received from Sally at the sales team at the Sudbury Branch, has been exemplary! She always goes above and beyond, she’s an asset to their team!

22 maj 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Peterborough branch

Always willing to go the extra mile to ensure you get what you want. Nothing is to much effort and the timber is the best out there.

13 maj 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Peterborough Branch - Thank you

Peterborough Branch

Searching for waterproof seals for an old shower cubical, The team at Peterborough could not have been more helpful. Diane was an absolute star and went way beyond my expectations for what was never going to be a large order.

Excellent service - thank you

11 mars 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Colchester Branch

Colchester Branch - What refreshing service , Richard took the time to help a DIYer order relevant materials , great advice , then on delivery. The delivery guy took the time to call , opps mobile number incorrect - he rang his office they rang me , and then the driver calls me on the correct number. Asked where i wanted the delivery.
How refreshing, amazing service, from beginning to end, using these guys for all my DIY extension needs.

3 mars 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Newmarket branch

Recently built a house and dealt with the Newmarket branch for a lot of the materials. Always received great service with competitive prices and prompt delivery. Nothing was too much trouble for the branch manager Adam. Great service

23 februari 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fabulous service at excellent prices

I have been working with Ridgeons in Sawbridgeworth for many years and my builder has always used them for as much as we can. Everyone is incredibly helpful and they will always go the extra mile for you and endeavour to be as competitively priced as possible. From the lorry drivers and delivery guys through to the people in the office the whole team are both friendly and professional and I could not recommend their service more highly

31 januari 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Martlesham branch

I used Ridgeons Martlesham for the last couple of years to supply majority of building materials for a new build (large house). Overall very happy. Good service and good pricing. I have been particularly impressed by service from Wally in the branch office and also Alan Morley out in the field. Both of whom have always been incredibly responsive and often gone way beyond normal customer service to fix and make up for problems caused by manufacturers. I used Ridgeons not only for bricks, cement, timber etc but to my surprise they also offered me great pricing on things like the fancy Neff ovens and even the new Vaillant gas boiler!

28 januari 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Ridgeons - St Ives

My local building suppliers who always go out of their way to be helpful. I value their advice and they are always my first port of call.

16 januari 2020
Omdöme utan inbjudan

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