I had no problems with bike personally, however just be aware that the customer service is terrible. I have twice made a reservation for a bike which cost me to waste an hour journey to get there and... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Meine Mieter hatten ein Leihfahrrad und Leihakku von Zoomo. Bei der regelmässigen Wartung wurde eine Fehler der Batterie festgestellt und trotz Nachfrage der Kunden nicht ausgetauscht. 6 Tage später i... Se mer
So far so good. The bikes are in someways better than Vinx, brand cause they are lighter, and can be pedalled on flat battery, if you take it out, But most importantly they are 100%v legal,however t... Se mer
Amazing people, the asian girl hustling hard to get the customers attention despite she's feeling under the weather. I subscribed to used e-bike $99 for 16 weeks, pretty good deal. The bike looks a bi... Se mer
Företagsinformation
Om Zoomo
Skrivet av företaget
Kontaktuppgifter
Sydney, Australien
- hello@ridezoomo.com
- ridezoomo.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
very helpfull everytime i come to…
very helpfull everytime i come to workshop, the bike itself is great.. thank you
It was good we have services included…
It was good we have services included and never have any problems
Good service
The worst rental bike I’ve seen
The worst rental bike I’ve seen, they take all my money (I don’t have enough for survive)
No commercial gesture, I don’t recommend at all ❌❌
Giovani from zoomo Surry hills help me…
Giovani from zoomo Surry hills help me a lot. Thank you for everything 😁
Fast help easily solved my problem
Fast help easily solved my problem
Overall good service and fast response.
Overall good service and fast response.
Top Notch Customer Service & Product
The customer service is exceptional: I felt welcome, experienced great communication, and received excellent support and quality service. I love my rented Zoomo bike, and the repair service is top tier. ✨✨✨ Thank you, Sergio, Rod, D, and everyone else. Great staff and seamless teamwork—they deserve a raise!
Eliezer exceptional service ❤️
I would like to express my deep gratitude to Eliezer for the exceptional service. Not only did he patiently answer all my questions, but he was also extremely helpful in speaking Portuguese, which made it a lot easier for me as I have a basic level of English. Thank you very much, Eliezer! ❤️
Furthermore, I congratulate Zoomo for having such a dedicated employee. Customer support was excellent throughout the entire process. Recommended!!!
It's perfect for riding a bike around…
It's perfect for riding a bike around the city and doing Uber! Good battery life time and long time powerful!
The service given by Giovanni was…
The service given by Giovanni was really helpful. I really recommend renting e-bikes with Zoomo.
0 customer service and efficiency.
0 customer service and efficiency.
They wasted 3 hours of my time to say we run out of batteries, stupid system and logistics. Careless service provider
Always very kind & helpful
Always very kind & helpful. Bike worked perfect. I do recommend!
Plenty of great bikes to choose from!
Got my first bike rent here. The bikes were affordable, Great service, friendly staff! Very recommended if you plan on delivering!
NOAH Rocks
Noah rocks! I like his vibe and how he stays chill in a busy situation in the store. I feel for the guy, I work in retail too. They need to hire more staff. The serving time was slow, and I got line-jumped multiple times, but I kept my cool. Finally, after 2 hours of waiting, I have my bike! I can't wait to use it for my daily commute instead of taking the train and bus.
Great bikes and very good customer…
Great bikes and very good customer service and great mechanics, definitely recommend
Great place
Great place, Pablo really took care of me and the bike was awesome. Giving it back because I’m going to Tasmania but would have kept it for years.
The service was fantastic
The service was fantastic, within 1 hour we had everything solved. My bike got a flat tyre and they did not charge me anything! Maintenance of the bike is included :) The workers are very friendly and the bike works really great.
Zoomo E-bike isn't just a place I rent…
Zoomo E-bike isn't just a place I rent bikes from; it's become a part of my life, thanks to Ferl and her incredible team. Walking into Zoomo feels like visiting family, with Ferl's warm greeting and genuine interest in how I've been. Her memory for names and conversations never ceases to amaze me. Renting the Zero bike has been a game-changer for my outdoor recreational and side hustle activities, even if I do wish for a bit more battery life sometimes. But hey, it's a small price to pay for the reliability and service Zoomo offers. Blaise and Arun are amazing too, always ready to help me with a smile. From Brisbane to Melbourne, Zoomo has been my number one choice for safe and compliant e-bikes. If you want more than just a rental, but a true connection, Zoomo is the place to be. Thank you, Zoomo family, for making every ride an adventure.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








