Zoomo Omdömen 

395
TrustScore 3 av 5

2,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I had no problems with bike personally, however just be aware that the customer service is terrible. I have twice made a reservation for a bike which cost me to waste an hour journey to get there and... Se mer

Betygsatt 1 av 5 stjärnor

Meine Mieter hatten ein Leihfahrrad und Leihakku von Zoomo. Bei der regelmässigen Wartung wurde eine Fehler der Batterie festgestellt und trotz Nachfrage der Kunden nicht ausgetauscht. 6 Tage später i... Se mer

Betygsatt 4 av 5 stjärnor

So far so good. The bikes are in someways better than Vinx, brand cause they are lighter, and can be pedalled on flat battery, if you take it out, But most importantly they are 100%v legal,however t... Se mer

Betygsatt 5 av 5 stjärnor

Amazing people, the asian girl hustling hard to get the customers attention despite she's feeling under the weather. I subscribed to used e-bike $99 for 16 weeks, pretty good deal. The bike looks a bi... Se mer

Företagsinformation

  1. Cykeluthyrning
  2. Cykelaffär

Om Zoomo

Skrivet av företaget

Meet Zoomo. Get a world-class electric bike with maintenance and theft cover included.
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Engineered in Australia, our quality and affordable electric bikes subscriptions are trusted by 1000s of couriers, commuters and everyone in-between. Try a Zoomo e-bike today.

Kontaktuppgifter

2,9

Medel

TrustScore 3 av 5

395 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,9

Alla omdömen

(395)

24 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Zoomo customer service

Zoomo customer service is always amazing. They regularly maintain my bike to a great standard and their chat service is quick and effective. Dawn in particular is great and always goes above and beyond to do what she can to support us riders!

29 oktober 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Unclear Policies and Unfair Charges

I returned my Zoomo bike as instructed by their staff, but they withheld my £50 deposit and charged an extra £5, claiming I needed to give one week’s notice—which was never mentioned at the time. Their poor communication and hidden policies made for a frustrating experience. Be cautious if renting from them, as you might face unexpected charges despite following their instructions.

23 oktober 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I had a fantastic experience renting a…

I had a fantastic experience renting a bike from Zoomo! The process was quick and easy, and the staff was incredibly helpful. I took the bike to the Opera House, for the day and the ride was great. The bike was comfortable and well-maintained, making my ride enjoyable. I highly recommend Zoomo for anyone looking to rent a bike and have a great time!

18 oktober 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Payment charged but service not provided

I had rented a bike on 14th of October from zoomo and had paid advance rent, starting fee and the deposit to zoomo. On 17th of October Zoomo's third party barged into my buildings lobby without permission and broke the lock of my bike and took it away without my permission and notifying me. When I came back home I was not able to find my cycle and I thought it got stolen. This caused me serious distress and anxiety because I thought now I would be blamed for it. After some time I received an email from team zoomo that their third party took away the cycle from my buildings lobby by mistake and now I'll have to come again to their showroom to collect another cycle.

I was only able to use my cycle for only 3 days despite of the fact that I had given an advance rent for 7 days. Additionally as they took away my cycle I had to bear the cost of travel to my university which I used to go on the cycle. I have been constantly emailing team zoomo but I have not been receiving any response for them.

Team zoomo should refund my rent as they did not provide me the complete service and took away the cycle without my permission like thieves do.

I reserve the right to take legal action as they not only failed to provide me the complete service even after charging me the entire money but they barged into my building's lobby and forcefully took away the cycle without my permission and now they are not even replying to my query.

I would suggest everyone not to use this pathetic service as they can not keep up with their agreement and commitment. I have all the necessary evidence and documentation to support my claim.

17 oktober 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Was really enjoying the experience only…

Was really enjoying the experience only for it to fail second day. Costing me earnings, and we only signed the agreement on Friday. I am really not happy. And to make it worse they are closed on the weekend. We'll be ripping this agreement up. I don't need this.

6 oktober 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I had problem with my insurance…

I had problem with my insurance document with Uber when I take bike rent from zoomo. I try to contact zoomo customer care through zoomo app and it's done smoothly. The person who called me done the process on the call and now my Uber app is working perfectly. Thank you.

1 oktober 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Very poor service the staff is charged…

Very poor service the staff is charged and they don’t understand the system. Please train them properly then bring them to desk for customer service. The boy with glasses don’t understand any thing every time asking… poor service sorry to say

30 september 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Thanks a lot sweet Kleng.

Thanks a lot Kleng. You are the best dear. Such a kind, responsible and professional. The only reason why I’m still using Zoomo is you. I’m really appreciated you.
10/10 for Kleng

13 september 2024
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

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