I had an issue where I couldn’t remove the belt and ended up stripping the threads on the combined belt ring/crank arm. Emailed support and got an email the next day from a very helpful Michelle who... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Recently purchased Puma hard tail; only ridden a couple of times so far but very happy with ride/features and especially with price and 23 kg weight (same as my current unpowered MTB). Very easy to p... Se mer
Super responsive company when emailed questions. Our 2 hardtail e bikes arrived quickly, and were put together easily. Both seem to ride well with the brief test rides I've given them. No instructions... Se mer
Customer service has been very helpful but it's not enough to overlook the shoddy ebike we purchased from them. Instruction manual was missing from the box and the battery didn't work at all. We were... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Fun and function are what we stand for. Whether you are going for a weekend cruise, tearing up a trail, or commuting to work or school, we want our top of the line products to take you there with ease and style. IGNITE bridges the gap between an design and performance, with our design and production team working closely together to create the ultimate ride.
Kontaktuppgifter
Crn Boundary Rd & Industrial Drv, 3195, Braeside, Australien
- +61 (03) 9020 6076
- ignite@aquilia.com.au
- rideignite.com.au
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent customer service and a great price!
I got he my first ebike for a great price, the owner there was helpful and provided info I need! Jack also went above and beyond to help with my purchase.
Melbourne warehouse
I picked up the bike from the reception. The handbook was very basic and no instructions were given on the electric controls.
Everytime i had a query you got back to…
Everytime i had a query you got back to me very quickly a gave me constructive advice
Great value
Great value, the team replied to my queries when I messaged them through instagram.
The bike is fantastic, however…
The bike is fantastic. However, I think you should include instructions in the box on how to put it together. Trying to locate the pdf online and then read it on my phone was a lot harder than it should be. Also the multi tool has superfluous allen keys and is difficult to use in tight spaces
Delivery is advance as per schedule…
USELESS Kids electric scooters
Ordered kids electric scooters for Christmas. Charged scooters prior to giving them to the children. They lasted for max 10 minutes for the charge and 1 hadn’t even held the charge and wasn’t usable straight away. Within 2 days of use the scooters are unusable as electric scooters, due to the fact they hold a charge for max 1 minute now. Absolutely disappointed in this experience as this was meant to be something fun for the kids during the school holidays. I contacted ride ignite via email on the 28th December and so far have had no reply.
The product was exactly as described…
The product was exactly as described and delivery was super quick.
Good board so far.
Good board so far.. decent speed, brakes stop it in 5m-10m. Hits small hills at pace but struggles on >20°, easy to carry, ~6kg and compact. Did have a mad rattle first ride cause all the screws were left loose between board, battery and trucks. Annoying cause half freespun and had to cut grip to tighten. Maybe tighten them up in the factory aye lads. Overall, very good value tho and fun ride! Yewwww! 🤙Also, where do ya get extra batteries?
It all starts with the great service at…
It all starts with the great service at the warehouse/store.
The board is so easy to use and control. I e already run through most of the power settings and leaving Pro to a little later.
It’s taken an old boy back to his youth.
Merry Christmas
Fast delivery, quality board, made a very happy teenager at Xmas thanks
Good comma- was good when I was…
Communication was good when I was asking where is the skateboard
Team really friendly
Team really friendly,
Disappointed I bought the bike at a sale price and then 2weeks later it was dropped a further 500dollars. Also website offered a free battery, which was supplied freely, but only after I asked. Bike is great though - the manual is awful and doesn’t help at all
Quick shipping
Good product but no manual or…
Good product but no manual or instructions, online manual on the product page is only 2 pages and very basic in information. Not a deal breaker but a bit disappointing as I had to figure out how to use my skateboard controls on my own ( online manual was for a similar but different model)
Supportive staff who listened and…
Supportive staff who listened and problem solved in a timely manner. Thank you.
Fast delivery but no response to questions
Fast delivery but no response at all to a question lodged about replacement batteries.
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