rhokea Omdömen 

84
•
TrustScore 4.5 av 5

4,4

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Highly recommend. I purchased the Palestine Quartet Cluster Flat Back Studs in Gold. The item was better than expected. Appears to be well made. Delicate looking but strong. It came securely and beaut... Se mer

Betygsatt 2 av 5 stjärnor

Had high hopes when ordering the earrings as beautiful designs and looked high quality, however they all caused ear pain. Such a shame as otherwise everything else was lovely.

Betygsatt 5 av 5 stjärnor

Seamless ordering experience from start to finish. The items were delivered quickly and was notified every step of the way. Packaging was beautiful and really well thought out even down to the lit... Se mer

Betygsatt 5 av 5 stjärnor

Prompt reply to emails, prompt response to customer requests and queries. Nice jewellery designs. Lovely packaging, perfect for gifting.

Företagsinformation

Skrivet av företaget

Skin-safe titanium jewellery..


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

84 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 28 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,4

Alla omdömen

(84)

84 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 2 av 5 stjärnor

Ear pain

Had high hopes when ordering the earrings as beautiful designs and looked high quality, however they all caused ear pain. Such a shame as otherwise everything else was lovely.

11 oktober 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️

Absolutely amazing customer service! The team at Rhokea were so lovely, helpful and quick to respond. They genuinely went above and beyond to make sure I was happy, and the whole experience was handled so professionally. The jewellery is beautiful too! It’s so refreshing to come across a business that genuinely cares about its customers. Would definitely recommend and will be purchasing again! ❤️

9 oktober 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great customer support

I contacted customer service about a delivery issue, and they immediately jumped on it. They monitored the shipment closely and were ready to follow up with FedEx for me right away. The package arrived safely today and the items are in perfect condition. Thank you for the quick response and the great quality!

25 september 2026
Betygsatt 5 av 5 stjärnor

Excellent customer service

Prompt reply to emails, prompt response to customer requests and queries. Nice jewellery designs. Lovely packaging, perfect for gifting.

6 oktober 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Highly recommend

Highly recommend. I purchased the Palestine Quartet Cluster Flat Back Studs in Gold. The item was better than expected. Appears to be well made. Delicate looking but strong. It came securely and beautifully packaged. The cudtomer service on a weekend was excellent, quick, polite, helpful. I will purchase again. Thanks

3 oktober 2026
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

The earrings are good quality

The earrings are good quality, but the stems are too thick for my ear piercings. I can’t get them through the piercing holes, so unfortunately I’m unable to wear them. I went to a piercing specialist who couldn't get them in.

14 september 2026
Betygsatt 2 av 5 stjärnor

Not good quality

Not happy with the purchase not worth the price that I paid also hurts my ears after wearing the earrings.
Don't recommend them

16 september 2026
Betygsatt 5 av 5 stjärnor

Exceptional

The packaging is lovely, the price is very reasonable and the quality of the earrings are exceptional. I bought two pairs of gold hoops to wear everyday and they are perfect. I would definitely order again.

7 september 2026
Betygsatt 5 av 5 stjärnor

Amazing

Stunning designs, great quality, and fantastic customer service! Will definitely be coming back to purchase more earrings!

22 september 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great brand

I bought some jewellery for everyday wear and was not disappointed! The material is great for my skin, as I’m usually allergic to certain materials, especially when it comes to earrings.

Sadly, I lost one of my earrings, but when I contacted customer care, they were quick to respond and very sympathetic to my situation, offering a helpful solution.

I would definitely recommend Rhokea to anyone!

9 september 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Seamless ordering experience from start…

Seamless ordering experience from start to finish. The items were delivered quickly and was notified every step of the way.
Packaging was beautiful and really well thought out even down to the little details like a magnetic clasp on the pouches.
I've bought many earrings from brands that claim they're hypoallergenic or pure metals ect but they always caused a reaction. Rhokea are genuinely the first pair of earrings to not make my ears swell. Overall great premium/luxe jewellery for an affordable price.

22 augusti 2026
Betygsatt 5 av 5 stjärnor

Lovely earrings and fantastic customer service

Not only that the earrings are fantastic, but the customer service is superb!
I bought a pair wich I fell in love with. Although I have sensitive skin, these earrings feel great and I can wear then all day long without feeling any irritation.
Unfortunately, I lost one earring. I contacted the customer support, and without any problem they sent me an entire new pair!
I'm so happy and I wear these beautiful earrings every day :)

17 augusti 2026
Betygsatt 4 av 5 stjärnor

I loved the earrings that I bought

I loved the earrings that I bought! No pain and swelling from metal allergy anymore. However, it is my first time to use a flat back. I followed the instructions in the rhokea video to slightly bend it before attaching to the base. I unconsciously touch it every night when Im on bed as I am so happy that I dont feel any pain from poking for years. That’s when I realized one of the earrings is missing. Only the base is left. I am so sad as it is has not been a week since I bought it and it is a gift to myself. Im just so heartbroken right now. 😞💔

Lesson: Maybe bend it a little more.

13 augusti 2026
Logotyp för rhokea

Svar från rhokea

Hi Nick - please do message us at customercare@rhokea.com and we can help you with a replacement :) - More bend does increase friction and reduce fall out chance.

Betygsatt 2 av 5 stjärnor

Very disappointed

Very disappointed. The earrings were much smaller than they appeared in the online photos. Since all the pictures showed adults wearing them, I expected a larger size. The ones I received are extremely small and not what I anticipated. Or at a minimum an alert regarding sizing. The product images should better represent the actual size.

3 augusti 2026
Logotyp för rhokea

Svar från rhokea

Hi Fara, We share sizing on each product page and with most items - we have model shots. Where we do not - we are in the process of getting these items photographed. In any case - you're always welcome to return the piece in your return period :)

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