revvi.creditcard Omdömen 

Terrible customer service. Getting different information off each person I talk to. Shambles of a place

HORRIBLE CUSTOMER SERVICE. AVOID IF YOU CAN. DO NOT GET THIS CARD. TOTAL DISAPPOINTMENT. I CANCELED AN AUTO PAYMENT OF THE MINIMUM AMOUNT TO PAY MY BILL IN FULL AND WAS PUT ON RESTRICTION (FOR THE LESSER AMOUNT NOT BEING PAID) FOR 30 WITH NO USE OF THE CARD!!!!!

This company deserves zero stars. Avoid them but nobody probably will listen. I've been with them about 2 years. First time I made a mistake and my check got deposited late yesterday. But it still said October 1st was my due date. I paid it before October 1st so I'll wake up the next morning to A late charge I'm like. How can I get a late charge when I made it before the due date? The due date was a day before. They won't give you that. I sat there arguing with these Middle Eastern idiots and that's exactly what they are. Avoid them at all cost. So now I'm like 100. They hit me with another charge and they took the money right then and there and I told the lady I said look I got paid on the same day and you take my money right then and there I should be good. You know no they don't run it till the next day and then you're going to give me a late on that. That doesn't make any sense. They're a huge scam. They'll probably go out of business. They need to go out of business and now I'm out and now my credit's going to take a hit because I refuse to pay them anything. Now at this point if you're going to steal money from me, I'm going to not paying you a dime. I'll dispute it on credit karma till I'm blue in the face. I've got all the transactions and times. It's just sickening how these card companies will screw you around.

i was paying my bill my bill around the 1st when its due on the 27th and they still charge a late fee, and i believe they had people harrassing me staring me down smoking on the train,and followed me all the way from l.a. to long beach and back. yesterday

This is the worst card I ever got and inconvenient as well. I think everyone in their customer service is on a first or second grade level and I’m not trying to insult first or second graders.

I have had a $300 Revvi card for several years. I opened the card in Texas, moved to a Northern state and recently moved to a new location. I have been put through one of the biggest scams with this company! I have sent proof several times of my new location including a power bill showing the address. Here is the kicker- they send me the monthly statement to the new address but refuse to allow me to use my card and have even recently- cancelled my card due to "not being able to in their words" validate my new address!" This would be funny if it were not incredibly SCAM oriented! Run away from this card!! If you are desperate enough to accept a poorly managed company all for a $300 credit card- you will only be adding to your pain and frustration with this low-rate company and all its hacks! Save yourself a lot of stress and just save your own money to use on food, gas or personal items- avoid the headache!!!

They send a card to my home once a month with a bill to pay late fees and other fees.

How does a modern government allow scams at this level?

Terrible Company, they do not process their own payments seem to use a foreign call center for Custom service there payment processing company call CCPAY delayed a payment twice and caused the payment to be return as they sat on it and my bank processed another payment as a result the payment was returned and it cost me a Fee of $41.00 which i promptly played in 2 days with a different bank card debit card DO NOT DO ACH WITH THIS COMPANY I had already lost my wallet prior to this and they were supposed to send a new card they never did called them out on it they stated my account was restricted today i got a letter stating they closed my account even after i corrected the payment claimed i has a foreign address LOL are you kidding me stay away from these loan sharks and there 35 percent interest rate

I don't even have a Revvi account but my husband (who passed away on June 1st) has/had one! I sent them a copy of his death certificate (getting ready to send another) but they keep calling about past due payments! I called them this morning and I was on the warpath! This company thinks that maybe either I'm going to give them money (I'm not) or his ashes sitting in his urn are going to! I'm going to do everything in my power to bring this company down!

So, I made my payment on time and was still charged a late fee. I called Revvi and they said they put a "work order" in to credit my late fee back to me. However, they could not tell me when it would happen. They said "call back from time to time and see if it was approved" . I can not believe this! They can just take your money and hold indefinitely until they decided to give it back or not. This is totally unacceptable! I'm furious. What's the point in paying on time? You get a late fee anyway, late or not!

I do not even want to give them one star. First off they froze my card for fraudulent activity, no clue it how this was even true, I then spoke to someone had to get a new card, expedited it. They said three days, ok this was around 4th of July. So problem was I had made a payment, it just sat there because of the card issues. So I called them how are you supposed to make a payment on an account you didn’t know had supposed fraud activity? Well I didn’t get my card in 3 days. I called again, they refunded the 35 dollar fee and the 30 late fee because I didn’t tell them to send a new card. This was 2 weeks ago, today I get a letter in the mail for fraudulent payments and they are closing my account. Ok now I’m really pissed, like that payment should have been applied in may, I didn’t make a payment in June because I didn’t have access to a card number or an account. So now after all of their bs I am working so hard to correct my credit for y’all to do what? I’m telling anyone who reads this, I work for h and r block and if you use their services their tax identity shield services are a life saver! I have been sent an email for every suspicious credit pull or reference on my account since I have had this card. And I will be reporting them to the BBB.

I HAD REVVI CREDIT CARD FOR OVER A YEAR , NEVER INCREASE MY CREDIT CARD NOR MISSED ANY PAYMENTS OR LATE . THEY CHARGE YOU ANNAUALLY FEES BUT WILL NOT INCREASE YOUR LIMITED I BELIEVED THIS IS A SCAM COMPANY .

I applied and they asked for more information. I sent sensitive documents to them for review. No one ever updated me! Then my application was withdrawn because the time limit was up! No explanation or anything! I was told to reapply? Wow!

This is similar to a drug dealer tactic company. They charge more in fees then they allow you in credit. 95 to open them 75 for an annual fee that they dont tell you about. Run from this company. They are only out to steal from you burn 500 if you get this card and the 300 dollar limit

First off, when you call because you have an issue, the representative can never help you. They then recommend that you call back, but why should I have to do that? You ask to speak to a supervisor and you will be on hold for several minutes at a time. After each 10-minute interval, the person comes back and says they can't reach them and asks if they can put you on a brief hold from 1 to 10 minutes. Again, you wait 10 minutes and they repeat the same thing. This continues several times before you finally speak to someone. Once you have spoken to the supervisor, they still cannot help you.

I called and asked them if they could remove one late payment. I've had the card for over 2 years and had one late payment by mistake and asked if they could remove it as a courtesy. They told me I have to write a letter to request the removal, which is fine. However, during this conversation, the person on the phone ordered me a new card and charged me an expedited fee of $35. I never ordered a new card; I didn't need a new card. The card arrived in the mail exactly as I had it in my wallet, with the same expiration date and card number. If I had lost a card with that number and expiration date, why would you send me the same card? Somebody out there could have the information if it were lost or stolen.

Then, they refuse to take off the $35 fee even though I did not speak to anyone about replacing the card and incurring an expedited charge. It's a real rip-off. Do not get this card; you will end up with too many charges and no help.

I opened this card 2 months ago with no problem, the only wait time was getting the actual card. Made my first payment ahead of schedule all was fine again. Made my second payment now all of a sudden they want to hold that money and tell me theres a 14 day hold for processing! Why? The month before I made the payment no problems and it was posted 3 days later with an available credit balance... I was told I could expedite the process by giving them a copy of the bank statement showing the funds were paid out.. They can't even tell me when I called back for the 4th time if they even received the bank statement I sent them! It's policy, it's policy is all i kept hearing like a broken record.. Customer service says absolutely nothing helpful, not even sure why they have that service in the first place. You also can't get to talk to anyone beyond a customer service rep. No one higher for some reason...

I have had this card for about three or four months and now my card is suspended because I moved to Mississippi on May 3rd and after I got here I changed my address on the app and next thing I know I have no available credit. I called the bank and they told me that they had put a hold on my account because of an address change. Said I needed to upload or send a bank statement, utility bill or a lease to prove I had actually moved. So I went to my new bank and got something with my new address on it and emailed it to Revvi. Like I told the agent I just moved and didn't have any statements yet or bills but they didn't care and they wouldn't budge on lifting the hold. Since May 9th I have called several times only to be told that they are still processing my documents and today they said there was no specific timeframe for completing the verification process. The other time I called I was told that it should be done in like 3-5 business days. What's ironic is that they sent me a letter to my new address. So if they aren't sure about my move then why even bother sending me a letter to that address? This company has terrible customer service and you have to pay a $95 program fee and on top of that you pay an annual fee that I believe is like $75. I have always made my payments on time but what does it matter if they won't let me use my card? I am thinking about closing the account after I pay the card off.

This credit card company has been one of the worst experiences I've had. I was charged a $35 expedited processing fee, yet I never even received the credit card. I would appreciate my money back.

Worst customer service ever, someone stole my card number it took me 2 weeks to actually get a person who understood English. The only help was the fraud dept once I got thru to them. 300$ limit this is a horrible card with horrible customer service. Wrote a letter to them in reference to all the above and to this day still no response at all .

1-Star Review

I’m extremely disappointed with Revvi and the way they handle business. I just got this credit card and made a payment on it right away—only to have my account restricted for no clear reason. I take my financial responsibilities seriously and have proof that my payment cleared, yet I was still embarrassed when my card was declined at the grocery store with no warning.

What makes it worse is the complete lack of communication. No email, no phone call, no text—nothing. I actually had to call to find out what was going on and when I did I was asked to send my bank statement and a bank letter just to prove my account is legitimate. This is absolutely ridiculous and unnecessary stress for a customer who is doing everything right.

I do not recommend this company to anyone. If you want reliability, respect, and proper communication—look elsewhere.