Unfortunately I had a bad experience with this company. There is either poor communication between staff or I was repeatedly lied to ☹️ I was told repeatedly my device was fixed just for... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Nestled between the perfume shop and the escalator at the John Lewis end of Buchanan Galleries you could easily miss Revive Lab. If you have a phone problem that would be sad loss. We had a WhatsApp... Se mer
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We contacted Revive Lab at 11.30AM this morning, Sun 16th Nov 2025. The team provided high quality service. The service was quick, taking 2.5 hours (motherboard repair, new back, new battery, camera f... Se mer
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My Mum’s Tecno phone was acting up with annoying messages popping up and not letting her access the phone. Although the UK doesn’t deal in Tecno (he let us know this previously unknown info), the tec... Se mer
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Företagsinformation
Skrivet av företaget
Revive Lab is a leading repair shop for phones, tablets, and laptops, conveniently located inside Buchanan Galleries Shopping Centre in the heart of Glasgow City Centre. We are dedicated to providing top-quality repairs for all major brands, including Apple, Samsung, Sony, HTC, LG, Huawei, OnePlus, and Motorola. Our expert technicians handle repairs for all Apple iPhone models, including the iPhone 15, iPhone 14 Pro, iPhone 14, iPhone 13, iPhone 12, iPhone 11, iPhone XR, iPhone XS Max, iPhone SE 2022, and iPhone 13 Pro. If you need a Samsung Galaxy A or S series smartphone repair in Glasgow, look no further than Revive Lab. We stock a wide range of parts for Motorola models, including screens, charging ports, and camera lenses, ensuring quick and efficient service. We also specialize in laptop repairs and data recovery. Rated "Excellent" on TrustPilot and highly commended in the Independent Retailer of the Year awards, Revive Lab is your trusted choice for reliable and professional device repairs. Your device is in safe hands with us.
Kontaktuppgifter
Kiosk 4, Buchanan Galleries, 220 Buchanan St, G1 2GF, glasgow, Storbritannien
- 0141 230 3785
- info@revivelab.co.uk
- revivelab.co.uk
4,5
Utmärkt
1 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Super helpful and efficient service
You guys are life savers - thank you so much! Fixed my phone screen at short notice after it died. Super helpful and efficient service. You do not realize how much you need your phone until it's not there!
24 september 2025
Omdöme utan inbjudan
Svar från Revive Lab
Thank you so much for your review! We’re really glad we could help fix your Google Pixel 9 screen replacement quickly at short notice. We understand how stressful it can be to be without your phone, so we always aim to provide a fast, reliable, and professional smartphone repair service in Glasgow to get you reconnected as soon as possible
Perfect
Perfect! Super friendly, very professional and fixed it very quickly!!
11 september 2025
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Speedy and Excellent!
Having previously had issues with my phone I was pretty anxious about having to take my phone to have the screen be repaired, as the prior shop I had went to caused issues where it had to be taken back and forth 3 times and still resulted in the fingerprint scanner not working post-repair. The guys at ReviveLab were not only speedy about fixing my screen, but even sorted out the fingerprint scanner issue from before, and had it all sorted and ready for me to be picked up within a few hours. I cannot rate them highly enough and will be back if I have any more issues :)
11 augusti 2025
Omdöme utan inbjudan
Svar från Revive Lab
Thank you for the 5-star review! We’re happy we could help with your Google Pixel 6 screen repair and also resolve the previous fingerprint scanner issue. our team has the right knowledge and tools, and we keep all Google parts in stock to ensure fast and reliable repairs. We look forward to helping you again if needed!
Quick and accurate analysis / fix
Excellent product knowledge and speedy conclusion to pinpoint and fix the issue with my Samsung S25+. I can thoroughly recommend Revive Lab
19 augusti 2025
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Svar från Revive Lab
Thank you for the 5 star review. We’re glad our team could quickly identify and fix the issue with your Samsung S25 plus. We really appreciate your recommendation.
Fantastic Ali everything that Apple…
Fantastic Ali everything that Apple Braehead and Laptopdoctor said couldn’t be done .Amazing
14 augusti 2025
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Svar från Revive Lab
Thank you for the 5-star review! We’re happy we could help with your Apple iPad Pro 5th Gen charging port repair, even when others said it couldn’t be done. We fix all iPad and iPhone charging ports, and we’re glad you’re pleased with the result.
Well done guys !
Well done guys !! I was visiting Glasgow from Ireland and my phone completely froze few hours before my flight back to Ireland with my boarding passes information on it , woman from bus station information desk sent me to them . They were closing in 10 minutes but luckily got it fixed for me . Thank you so much !!!
10 augusti 2025
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Svar från Revive Lab
Hello Nadzeya,
Thank you for the 5-star review! We’re so glad we could save the day and get your phone software issue fixed in time before your flight.
Friendly and professional service
Friendly and professional service. Good communication and very efficient.
Saved 18mths of my photo memories when my iPhone died after water damage.
Apple Store said it couldn’t retrieve them.
Couldn’t thank them enough.
Found them via google search and reviews. It is clear to see now why they are rated so highly. 10/10
15 juni 2025
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Svar från Revive Lab
Thank you for the amazing 5 star review. We’re so pleased we could recover all your precious memories from your iPhone 12 Pro Max after the water damage. It means a lot that you found us through Google and now see why we’re rated so highly. we really appreciate your trust.
Great wee business
Great service, easy and quick to book online, prompt and efficient repair, very pleasant to deal with, I'm delighted
2 augusti 2025
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Svar från Revive Lab
Thank you for the 5 star review. We’re happy that you found our booking service easy to access and the repair experience pleasant.
Glasgow team
Great service from great team. Phone was water damaged with the charging port, battery, screen and camera all damaged. All repaired within a day and half and all data still available. Great job.
22 juli 2025
Omdöme utan inbjudan
Svar från Revive Lab
Thank you for the amazing 5 star feedback We’re so pleased we could fully repair your Samsung S23 after the water damage and have it back to you in just over a day, with all your data safe. Our team really appreciates your kind words.
Svar från Revive Lab
Thank you for the 5 stars. We’re glad we could get your charging port cleaned and working again, and we really appreciate your trust in Revive Lab.
Great service and quick
Went in this morning for my charging point to be cleaned and the guy who completed this was so friendly and made sure to show us it worked before leaving. Great service. Always trust revive
22 juli 2025
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Svar från Revive Lab
Hello dave,
Thank you so much for the 5 star review. We’re glad we could get your charging port sorted quickly and that our technician made the experience a positive one. It means a lot that you always trust Revive Lab, we really appreciate your support.
I was unsure what do with my phone
I was unsure what do with my phone
I was given help with the technical issues very patient and helpful would recommend to anyone
20 juli 2025
Omdöme utan inbjudan
Svar från Revive Lab
Hello Elizabeth,
Thank you for the 5 stars review. We are always happy to help whenever we can, Thankyou for trusting us with your phone.
Phone repair done so horribly it led to my impairment
I recently wanted to fix my galaxy note 7 because there was a slight crack on my screen and after going and looking for a store to fix my phone the only one that could accept was this store and they charged extra but I didn’t mind as long as my screen would be replaced with a new long lasting screen because I’ve been using this phone for a very long time and after they made me wait 8 hours to finish replacing the glass mind you I received my phone looking fully repaired and I would use it with a few screen bugs where it would have parts glitch out or turn black but I thought it would go away, sadly a month and a half goes by and because of my job I have a flight to Chicago to represent a medical department so when I’m boarding the flight my phone completely goes black and for the next 24 hours failed to even turn on and I was left in Chicago airport with no phone when I arrived there and after that mess I barely managed to even make it to my presentation to represent my department so tell me why on the final day of heading back from Chicago my phone screen forms the black liquid all over most of my phone while I am texting a co worker and so I tried to improvise and put the phone close to my face to try and read the half covered message from my coworker and suddenly my phone blows up scarring my eye, leaving almost second degree burns on my face and making my hand bleed out profusely, due to that phone repair it caused me to end up in an emergency vehicle to the hospital in which I had 12 stitches to my hand and my face as a horrible visible scar while the doctor said I may never regain my vision in my right eye.
So in conclusion, I lost vision in my right eye, my right hand has more stitches than I have fingers and I also lost a finger in that process, they scammed me off my money costing me 250$ worth of pounds, cost me my vision, and caused me many issues in my few days in Chicago.
28 maj 2025
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Svar från Revive Lab
Let’s get something straight: this review is an absolute work of fiction — a desperate, ridiculous attempt to smear our business with a story so far-fetched it borders on satire.
You claim we repaired a Samsung Galaxy Note 7 — a device that’s been globally banned from flights since 2016 due to its exploding battery. Airlines won’t even let passengers bring this phone onto a plane, let alone use it mid-flight. So your tale of casually flying with it, texting on it, and then having it “blow up in your face” is pure nonsense.
Let’s go further:
You claim we replaced your screen. We’ve checked our records thoroughly. No such job exists. You were never a customer.
You mention "$250 worth of pounds" — not even a real currency term — and that alone tells us the story wasn’t even written by someone in the UK.
You describe 12 stitches, second-degree burns, lost vision, and a missing finger — yet somehow found the time and energy to write a review online? That’s not just suspicious — it’s insulting to real people with real injuries.
This isn’t a complaint. This is character assassination, made up to damage a business that works hard to support thousands of genuine customers every year.
Next time, try writing fiction somewhere it belongs — like a fantasy novel, not a review platform.
If you are a real customer (which we seriously doubt), we invite you to contact us directly with your repair reference, date, and payment method so we can verify and address any concerns.
Absolutely appaling
After about half a year my iphone 14 screen just stopped working completely, it still makes the notification sounds so I know that the other hardware is still funtioning, but the device screen is completely unresponsive.
12 februari 2025
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Svar från Revive Lab
Let’s not waste time sugar-coating it, we’ve received four fake reviews, all submitted within hours of each other, clearly by someone with a personal agenda or too much time on their hands. This is one of them, and if you’re reading this thinking we’ll stay quiet, we hope you’re enjoying the replies, because we’re replying to every single one.
Now, onto this particular fairytale:
You claim we repaired your iPhone 14 in February and that the screen “completely stopped working” half a year later. Yet when we checked all records, there is no repair, no transaction, no booking, and no trace of you as a customer. None. Zero.
We even reached out to verify the claim, and, unsurprisingly, no response. Because it’s fake.
We’ve been running a professional, transparent, award-winning business for years. We log every repair, track every part, and offer ongoing support to thousands of genuine customers, the kind who speak to us directly when something’s wrong.
Instead, here you are hiding behind a keyboard, posting false claims on a platform that requires no proof, no receipt, and no verification. And Trustpilot, shamefully, allows it. It’s beyond frustrating to see platforms give power to anonymous keyboard warriors with no accountability.
What’s stopping someone from going on Trustpilot and leaving fake reviews about Trustpilot itself? That’s how flawed this system is, and we’re not afraid to say it out loud.
So to whoever is behind these fake reviews:
If you think this will break us, you're wasting your time. We’ll continue exposing lies, defending our name, and responding with facts.
If you’re going to lie, at least put some effort into it.
Revive Lab Team
Absolutely disgusted by this company
Absolutely disgusted by this company. The workers there treated me awfully and made fun of me every chance they got. They also didnt fix my phone at all but rather made it so much worse that it has taken me over 2 days to loads up this website just to make this review. Never go to this place at all they are complete scammers and are bad people
I have also spoke to others who have visited this company and we all have the same issues. This is absolutely unacceptable and disgraceful to the phone fixer community and to my home in Glasgow
3 juli 2025
Omdöme utan inbjudan
Svar från Revive Lab
This is yet another fake review, part of a string of four clearly coordinated attacks. All submitted within a short time frame. All completely made up. All from people with nothing better to do than try to damage a business that has built its reputation through honest, hard work.Let’s break down your nonsense.You claim we “treated you awfully” and “made fun” of you. Yet, like all the other fake reviews, you provide no name, no date, no phone model, no invoice, no proof. Why? Because it never happened. You were never a customer. This entire review is just a lazy and pathetic attempt to smear us.You say your phone got “worse” and it took you two full days just to load this website to leave a review? Really? Either your internet connection is running on coal or you’re just making things up to get attention.You also claim you’ve “spoken to others” who had the same experience. Let me guess. The same imaginary friends who posted the other fake reviews within hours of this one? How convenient.We have a full log of every repair, every customer, and every support ticket. Nothing even remotely close to your story exists. No visit. No complaint. No communication. Just another anonymous keyboard warrior writing fiction from behind a screen.And what’s worse? We actually tried to contact you to get more information and give you the benefit of the doubt. No surprise, you never responded. Because there’s nothing to respond to. You made it all up.You call us scammers? You’re the one trying to scam the public with fake stories. You call us disgraceful? What’s disgraceful is attacking a small business that has repaired over 53,000 devices in 8 years, helped thousands of real customers, and built something from the ground up through actual work. You don’t represent Glasgow. You don’t represent any “phone fixer community.” You represent lies, cowardice, and desperation.We’ve reported all four fake reviews and we will continue exposing every single one of them publicly. If you think fake drama and slander will take us down, you’ve seriously underestimated us.If you’re real, come in and speak to us. Otherwise, crawl back to whatever corner of the internet you came from.
Revive Lab Team
Went in to fix my broken phone screen…
Went in to fix my broken phone screen and it came back unable to work. This phone holds my only photos and fun to al plan of my late husband. I can now no longer access it and not only was this a waste of money but has caused me emotional distress. I’m going to have make the funeral plan all over again and hope I can somehow gain access to my photos. Waste of time and money
2 juli 2025
Omdöme utan inbjudan
Svar från Revive Lab
This is one of four fake reviews we have recently received, clearly intended to damage our hard-earned reputation. We have thoroughly checked our records and found no evidence of this repair or any related booking in our system.
We take claims like these very seriously, especially when sensitive personal issues are involved, but it is unacceptable to use such a story falsely to try to damage our reputation.
We have also attempted to contact the reviewer through Trustpilot to request more information and clarify the situation, but we have received no response whatsoever.
Using false, emotional stories to attack a reputable business that has successfully repaired over 53,000 devices is not only dishonest but deeply harmful.
If you are a genuine customer, get in touch with your booking details so we can assist you properly. Otherwise, stop spreading baseless accusations that serve no purpose but to damage our business.
Revive Lab Team
Quick, friendly and great quality service
Broke my phone screen last week and I needed a solution quickly before I went away for the weekend. Though it was near the end of the day, Revive Lab were able to fit me in and replace my screen right away. Really impressed by the speed and quality of the repair, thank you!
26 juni 2025
Omdöme utan inbjudan
Glasgow Shopper
We were in Glasgow on a short shopping break, staying for a couple of days. I noticed my Iphone camera glass protector had broken, I hadn't realised it was shattered?
The gentleman managed to take the broken glass off and the sticky protector, he gave me my phone back in great condition and never charged me! I was happy to buy a replacement protector but he didn't sell them.
My mum was like oh how kind is he!
Great customer service - give this spot a try!
Not often I would write a review but this chap stopped me cutting my finger on the shards of glass - it was so sharp! Many thanks!!!
25 maj 2025
Omdöme utan inbjudan
Svar från Revive Lab
Hello Leanne,
Thank you so much for your thoughtful review! We’re really glad we could help during your visit to Glasgow and that our team was able to safely remove the broken camera glass protector on your iPhone. Your kind words about the service mean a great deal to us — we’re always happy to assist, even with the small things that make a big difference.
It was a pleasure to help, and we’re just glad we could prevent any injuries from those sharp shards. If you're ever back in the city and need anything, you’re always welcome at Revive Lab.
Best regards,
Revive Lab
My first choice for phone issues
This is the second time I've used Revive Lab and I can honestly say I wouldn't go to anyone else to fix my phone.
Great service, really helpful, my first choice for phone issues.
4 juni 2025
Omdöme utan inbjudan
Svar från Revive Lab
Hello Julie,
Thank you for your review! We’re pleased we could assist with the power button repair on your Google Pixel 7A. Our team is committed to delivering efficient, high-quality service using the best parts available. We stock a wide range of original Google parts to ensure reliable and long-lasting repairs. Should you experience any further issues or require support with any other devices, we’re always here to help.
Best regards,
Revive Lab
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