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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Love retykle! After watching some horrifying documentaries I'm trying to decrease my consumerism and honestly avoid US companies. I haven’t found anything as awesome as retykle in the US. I was hesita... Se mer

Betygsatt 5 av 5 stjärnor

Excellent initiative. Website and payment process simple to use. Large range of products at v good prices with clear sizing guidelines - from toddler shoes, to onesies to cute dresses. Highly recommen... Se mer

Betygsatt 2 av 5 stjärnor

used to be great, now the whole process takes too long, the photos of the items are horrible, the tiny payment you end up with in the end is not worth the hassle, Retykle takes a HUGE cut / most of th... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

😀 A real treasure trove, a collection of delightful pre loved children clothing, accessories and even furniture. Lot of quirky European brands apart from the bigger brands like Jacadi, Petit Bateau e... Se mer

Företagsinformation

  1. Barnkläder

Skrivet av företaget

Retykle is Asia’s first online consignment boutique for buying and selling outgrown high end children’s fashion. They take all of the hassle out of resale. It is the most convenient way to clean out your kids closets, earn cash back and buy designer childrenswear at up to 90% off. You can shop from over 2000+ of the best children's brands from across the globe in new with tags to gently used condition from ages 0-14. Ready to make some money from your children's outgrown clothes? Book a free pick up to start selling with Retykle today.


Kontaktuppgifter

3,9

Bra

TrustScore 4 av 5

29 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Love retykle

Love retykle! After watching some horrifying documentaries I'm trying to decrease my consumerism and honestly avoid US companies. I haven’t found anything as awesome as retykle in the US. I was hesitant to order at first because the pictures aren’t the best but everything I ordered was exactly as I expected it to be. Great prices for designer brands. Shipment to the US was quicker than I expected, arrived within 10 days. I don’t have any experience with the return process or selling process but as a buyer I can say that I love retykle.

1 maj 2024
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

used to be great

used to be great, now the whole process takes too long, the photos of the items are horrible, the tiny payment you end up with in the end is not worth the hassle, Retykle takes a HUGE cut / most of the money for themselves.

8 mars 2024
Omdöme utan inbjudan
Logotyp för Retykle

Svar från Retykle

We requested more info via Trust Pilot to help us locate a customer with any combination of your review name/email to address your comments as a user of our platform but haven't been able to locate any records. We always address feedback directly and personally so please don't hesitate to reach out to us at hello@retykle.com or on Whatsapp (+852 6117 2150) with your name/account on file.

We would be happy to do a full review and a sharing regarding the costs associated with finding outgrown items a new home via our free home pick up/delivery and processing service and the associated commission structure. We've been working hard to improve our product photos and welcome any specific comments for improvement as this is most certainly a very important part of our platform and buying experience. For the waiting times as a seller, we are currently about a week behind our stated processing times of 15 business days as we have had a huge surge in receipts. We're a small team but trying our best to catch up as soon as possible and deliver an even faster processing time.

Since we can't locate a match of you as a customer on file, if you haven't had a chance to try Retykling, we welcome you join the cycle and reach out if we can be of assistance in any way.

Betygsatt 2 av 5 stjärnor

As a Seller

As a Seller, your best to stick with Carousell. Your in control of your own posting, less delays and easier to manage. This way you get to choose the sale price, or give to a good home if required!

Once you do pass on your items to Retykle, take note you may wait up to 6-8 weeks to see them posted on the website! So if you intended to sell Summer clothes, bordering a season change to Autumn. Then please note the time it takes to post, otherwise you will miss the sale window and your Childs clothes will simply sit in stock for 12 months.

Then if your items do not sell, and you would like them back? Then you need to wait 11-12 months to have them returned (as contracted), or pay $50 for each item to be returned prior to this period (Win win for Retykle). Hence my recommendation to sell via Carousell, its much easier, and quicker!

17 januari 2023
Omdöme utan inbjudan
Logotyp för Retykle

Svar från Retykle

Hi B B,

Thank you for sharing your feedback. While we would like to respond more personally, we can't find your records with your initials. We'll take each comment in turn.

Carousell vs Retykle
At carousell you can manage each of your listings yourself from pricing, photo taking, packaging, buyer negotiation, questions and pick up/delivery arrangements. At Retykle, we do all of this for you (and more) along with verifying authenticity, condition, accepting returns etc so that the buyer can rest assured that they are receiving what they intend to :) This is how we have built a trusted platform with verified listings. There are always alternatives available like facebook marketplace and micro communities for trading and swapping. We encourage everyone to find what works best for their family to ensure items get recirculated and stay out of landfill.

Processing Time
Regarding the processing time, our seller community continues to grow and our team didn't grow at the same rate as our supply at the beginning of the year (we're still a small team vs companies like carousell!). This led to some longer than usual processing times. We have now grown our team and our processing times are back on track (15 business days or less). We apologise for the unfortunate timing of your bag being part of this longer than usual queue.

Listing Period
Compared to self-listing platforms, we strive to provide a hassle-free service so when sellers send us their items, their items are priced optimally with everything taken care of from photography, product description, item storage, to customer care. Unlike other consignment platforms, we give the opportunity for sellers to request their unsold items back between 11-12 months of listing as we understand that sellers may prefer to directly pass on the items to someone in mind if not sold within 12 months. We offer the delisting free of charge and it can all be managed seemlessly from within your seller portal. If you would like to delist your items before the free delisting period, you may do so with a processing fee which takes into account some of the cost we have incurred for free home collections, product listing, warehousing and marketing your items. Nearly everything sells within this 12 month listing period with an average of 80% of listings selling within the first 4 months alone.

We are always looking for ways to improve so your comments have been onboarded and we're glad to share that the processing delays are no longer an issue. We hope to welcome you back soon with our faster turn around.

If you would like to share additional feedback or have any questions, kindly contact us at hello@retykle.com and we will assist you promptly. We hope to welcome you back but support any means to keep your shopping & selling habits circular :)

Team Retykle

Betygsatt 5 av 5 stjärnor

Love Retykle for kids clothing!

Retykle has been one of our best finds in HK. We've bought quite a few gorgeous toddler clothing at very reasonable prices. It's super easy to navigate the website (a huge plus for a busy mum) and shipping is fast. It's tempting to buy lots of outfits for our fast-growing toddler, but when we buy from Retykle, I do feel a bit better knowing we are doing our little bit with second hand exchanges to support the circular economy. Another bonus is that we can re-sell the clothing she has outgrown and hopefully share the joy with another family.

22 maj 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great brand selection, fantastic service

We love retykle and buying our little guys clothes from here! They stock a good range of brands and the products are always as described. It’s nice to be able to sell them back through retykle too when he grows out! Their customer service is fantastic, too! It’s nice to do our part in cutting down unnecessary waste and buy better quality clothes!

11 april 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Reducing waste and promoting circular economy in children's clothing

I adore Retykle! I started 2 years ago with my first born and it has become my go to shopping platform for my babies. They stock a huge range of clothes, shoes and toys and their quality is always true to description with most still practically brand new or very gently worn so it’s perfect as my son tends to grow out of clothes super quickly.

26 januari 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Happy to Retykle!

Retykle has taken preloved clothing to the next level! The quality of the clothing is always top-notch, and the beautiful presentation upon arrival makes me giddy. My son's wardrobe is now 100% from Retykle, and I look forward to shopping for each new season! I have had to make one return, but even that was a straightforward easy process. A truly wonderful company - for your wallet and the earth!

26 januari 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Not an online shopper, a wishlist shopper!

If I'm honest I'm not a huge fan of online shopping (I'm not a great in-person shopper either) and I really really do like to see the item before I buy it. I was feeling a bit overwhelmed by all the choice online and then I found about their wishlist shopping experience! Game changer! You can submit all the items you think you'd like to see the day before you want to go in and see them and they'll take everything out! It's like having the best kind of personal shopper.

25 januari 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Kids grow so fast

I've sold and bought many pieces from Retykle over the past year. I love the fact that I am purchasing designer clothes as a discounted price because so many of the pieces have a lot of life left in them. Best part is after the clothes don't fit anymore, I can sell them back to Retykle.

25 januari 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Retykle, the best kids' clothes shop in Asia!

I found out about Retykle one year ago and have never looked back! Retykle is the absolute best way to shop high quality, eco friendly, cheap clothes for the little ones. In addition to shop clothes, you can also sell your kids' grown out pieces, in a very efficient and easy way: Retykle will collect your clothes, photoshoot and put them out on their website! Their website is easy to use and navigate and their service is outstanding! Highly recommend!

24 januari 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent initiative

Excellent initiative. Website and payment process simple to use. Large range of products at v good prices with clear sizing guidelines - from toddler shoes, to onesies to cute dresses. Highly recommended for any busy parent who wants a sustainable yet stylish solution for their child's (rapidly changing!) clothing needs.

18 oktober 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I started out as a seller on Retykle

I started out as a seller on Retykle, sending in the clothes from my children wardrobes as a way of recycling items and realising further value potential. The collection service they provided and ease of use on the website encouraged me to make a purchase from the online store.
In addition to the preloved items they also have many new with tags from lots of higher ends brands, and it is easy to shop for all of your children clothing needs.
The purchased items received are always in great condition and very well presented in its packaging, that it doesn't feel as if you have shopped second hand. I also love the fact that our children are not wearing the same thing as everyone else which is a luxury that higher end fashion offers but is not always attainable.

17 oktober 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great shopping experience at Retykle

I have started buying & re-selling great quality baby clothes at Retykle since my baby boy is 3 months old. The idea of recycling is great as baby fashion is relatively short-lived; last month the clothes fit but nothing does a month later. I’m glad Retykle has given the pre-loved baby clothes a second life. Their staff are responsive, friendly and helpful. They do offer a preview of your beloved items at their physical shop in wong chuk hang before making a purchase if you wish!

30 september 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Best pre-loved items for your tykes!

Retykle has the best pre-loved items for your tykes!
Love Retykle not only for its concept of sustainability, but the quality of selections as well as the user-friendly buy-and-sell system.

29 augusti 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Giving recycling a first class status!

Shopping with Retykle is a wonderful experience. You have an opportunity to buy new and pre loved clothes at great prices.
What I love the most is that the pre loved clothes are stored and packaged with so much care, and when you receive your order, they are beautifully packed, as if brand new. It gives "buying second hand" a whole new meaning.
I'm a fan their reward points program. Every time you make a purchase, you get reward points (which never expire) that can be collected and used against more purchases.
As a seller, it's super easy to sell your clothes with them. They come to your home to collect the clothes you want to sell, or you can drop them off at their beautiful shop too.
As a seller, you also get to earn a fair share of the RRP your products are being sold, which is a great!

It's great to have a platform like Retykle that supports sustainability, that is so simple to be a part of.

9 augusti 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent preloved clothes

Excellent preloved clothes, strollers and toys.
All high end retailers for a fraction of the cost.
I absolutely love shopping at Retykle, the service is above and beyond and it’s always exciting finding beautiful gems for my daughter to wear!

Highly recommend!

4 augusti 2021
Omdöme utan inbjudan

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