Resume Writing Group Omdömen 225

TrustScore 4 av 5

4,0

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Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Unprofessional. Difficult to communicate with. Their service was fast, I will say that, but very low quality. After ordering a resume, I wrote to my writer a couple times with additional details and s... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

The process from start to finish was very easy, and the communication was amazing. I was in a crunch to either update my resume myself or outsource it. I found the Resume Writing Group via a Google s... Se mer

Betygsatt 5 av 5 stjärnor

My CV looks great and the customer service is top notch! RWG put together in a few days what I was trying to organize and structure for almost 2 weeks. It's great to have a long work history but not s... Se mer

Betygsatt 5 av 5 stjärnor

My resume writer Amy B did an outstanding job with my resume and LinkedIn profile! My old resume was outdated so she edited it into a modern format and added my my most recent position. The process wa... Se mer

Företagsinformation

  1. Läroanstalt
  2. Förening eller organisation

Skrivet av företaget

Our resume writing services have won clients jobs with thousands of organizations. We also offer customized cover letters and highly effective post-interview follow-up letters.


Kontaktuppgifter

4,0

Bra

TrustScore 4 av 5

225 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 80 % av sina negativa omdömen

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Betygsatt 1 av 5 stjärnor

Unprofessional

Unprofessional. Difficult to communicate with. Their service was fast, I will say that, but very low quality. After ordering a resume, I wrote to my writer a couple times with additional details and she did acknowledge she had received my messages, her work did not reflect that at all. Plus, I am now being charged $39.95/mo and I don't know why and I don't know how to reach anyone there. Stay away!

15 april 2026
Omdöme utan inbjudan
Logotyp för Resume Writing Group

Svar från Resume Writing Group

We're always sorry to hear these sorts of review as we put a lot of effort into providing exceptional customer service.

In this situation, the customer had zero complaints regarding his completed resume. He asked several questions about it after receiving the new resume, to which we responded to each question within minutes. Every order comes with unlimited revisions for 30 days - which the customer didn't bother to use, presumably because he liked the quality of the resume.

When he purchased the service, the customer also specifically signed up for our Career Advisor subscription. This was noted on his invoice and in his account for him to cancel any point. Our records show that he accessed our Career Resources Center multiple times.

He then reached out today to ask about why he was being charged. We immediately responded to him and let him know what the charges were for and where he could cancel. He then requested a cancellation and the service was cancelled.

We wish him the best of luck with his future career endeavors.

Betygsatt 2 av 5 stjärnor

Not even close to 5 stars!

I was going to give a review after I received my resume but decided to wait. I'm glad that I did since I've had issues now that they have my money. The resume turned out ok, but I had issues with their guarantee. I've gone over 3 months with no interviews and continuous denial emails. This is for a field that I have 10 years experience in and have even dropped below my actual salary requirements. Come to find out when you ask for a refund (as promised), there's a catch. You have to have applied to a minimum of 40 jobs. On top of that you have to somehow download each "certified" email response. After numerous tickets created, some of which have gone over a week with no response, I'm still in the same spot....waiting for someone to respond. I had my resume audited by another resume company and the VP of a reputable company. The conclusion of both was that the resume was good, but left out quantitive information, no LinkedIn account and looked dated based on the header. If you want your resume done correctly the first time, a company that will answer the phone or return you call, provide a prompt response to any tickets you open, then I recommend using another company. I made the change to another company and have had 3 interviews in just two weeks time.

3 april 2026
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Betygsatt 5 av 5 stjärnor

Very easy, a couple quick entries about yourself and upload what you have.

The process from start to finish was very easy, and the communication was amazing. I was in a crunch to either update my resume myself or outsource it. I found the Resume Writing Group via a Google search, and the reviews made my decision very easy. Amy B- Thank you for taking on my project and returning a resume and cover letter that I can proudly submit.

23 mars 2026
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Betygsatt 5 av 5 stjärnor

The Professional Long Work History

My CV looks great and the customer service is top notch! RWG put together in a few days what I was trying to organize and structure for almost 2 weeks. It's great to have a long work history but not so great when you need to summarize it professionally. The RWG put it together for me and it presents my experience wonderfully!!!!

6 mars 2026
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Betygsatt 5 av 5 stjärnor

Very satisfied with my resume!

My resume writer Amy B did an outstanding job with my resume and LinkedIn profile! My old resume was outdated so she edited it into a modern format and added my my most recent position. The process was really easy and my new resume is already attracting attention! Outstanding job!

26 februari 2026
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Betygsatt 1 av 5 stjärnor

It is a disappointment that this place…

It is a disappointment that this place is even allowed to conduct business. In my opinion, they are rude, disrespectful, and downright unprofessional. There are many options out there, and I would recommend using one of those.

31 oktober 2025
Omdöme utan inbjudan
Logotyp för Resume Writing Group

Svar från Resume Writing Group

We'd love to be able to address this person's concerns. Unfortunately, we don't know who "Steve" is because when Trustpilot emailed him asking for anything to prove he had ever actually worked with us, he ignored the email.

Our entirely US-based customer service and support staff works hard to ensure everyone has a great experience. Anyone is welcome to use our live chat, give us a call at 1-800-466-3076, or send us a message.

We're happy to help!

Betygsatt 5 av 5 stjärnor

Resume Update

I didn't have to do it :)

I was pleased with the turnaround time on it. I really like how everything is set out and highlights my skills. It is sooo much better.

23 februari 2026
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Betygsatt 5 av 5 stjärnor

Outstanding service on every level from the Resume Writing Group

Outstanding service on every level from the Resume Writing Group! I highly recommend Amy as your writer. Amy worked on my resume, cover letter and LinkedIn profile. She was exceptional - excellent writing skills, thorough, knowledgeable, listened to my needs and responded to my inquiries without delay. She completed the service within two business days and did an amazing job! I recommend the Resume Writing Group for your career-related support. Amy, thank you for the important work you do! You were an absolute pleasure to work with.

6 februari 2026
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Betygsatt 5 av 5 stjärnor

Exceeded my expectations

The company addressed my initial contact request almost immediately on a Sunday morning. Based upon that experience i knew that all my concerns, comments and edits were going to be addressed without undue delay - and I was right.
The process was flawless including quick turn around times with answers to questions and necessary edits (that were my mistakes). Thank you again for job well done in an exemplary manner.

22 januari 2026
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Betygsatt 5 av 5 stjärnor

These Guys Will Make You Shine!

If you’re like me, and your reading this review you’ve spent a few weeks looking for a professional resume writing service, and I bet your mostly finding sites that want you to send the money now, with a “trust me” agreement, or the writing sites are highly questionable, all promising you that you will love your new resume.
Personally, I wanted to have an exchange with my resume writer, explaining who I am in the professional world, and how he could make me shine a little more. I got lucky and found a “The Resume Writing Group”. I spoke with Ryan, the owner, and we talked about my background for a solid 45 minutes and then his writing specialist Ethan went to work, and his colleague Emily, started the rebuild of my LinkedIn page. Both the resume and the LinkedIn website were done in about a week’s time.
Today, about two weeks later, I have 5 interviews and a few offers with base salaries higher than I've had in the past. The resume and website both turned out to be fantastic! If your looking for a new professional look, you should call these guys, “The Resume Writing Group”. Excellent!!
Thom

29 december 2025
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Betygsatt 1 av 5 stjärnor

This company has the blind leading the…

This company has the blind leading the blind. They are amateurs posing as professionals: they have zero communications skills, are glacially slow, and flout a customer's needs. In the end, they take your money and run.

2 januari 2026
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Logotyp för Resume Writing Group

Svar från Resume Writing Group

We appreciate the feedback from this customer. In every instance, we attempt to go above and beyond but sadly it simply isn't possible to please everyone.

We'll lay out what we did for Raul and everyone can decide for themselves whether they think it was adequate or not:

1. The customer placed an order for a base-level resume on our website despite being a senior-level executive - no problem, we were happy to make that work for him.

2. The customer then requested he be allowed to send his information to us in the mail. That's not normally how clients send us info - most people email us their info or attach it on our website but we wanted to do what we could to help this client because he wasn't able to send the info electronically, but we specifically noted the project would take longer because the mail is slow...

3. The customer then called and emailed us complaining about the turnaround. We explained that we couldn't yet complete the project because the mail hadn't delivered his information yet.

4. We received the customer's information and let him know we had it and that we were working on the project. We provide a pre-resume proposal that outlines the expected edits and the standards we adhere to while drafting resumes. These are extremely standard requirements, things like "no more than 2 pages long" and "no more than 30 years of experience".

During the process, every customer has the opportunity to request we go outside of the proposal. In this case, Raul never mentioned that anything in the proposal was unacceptable so we began work on the project.

5. We studiously scanned six pages of info combined with handwritten notes into our system and then proceeded to create the resume according to the sample the customer requested and the pre-resume proposal that the customer agreed to.

6. We sent the customer the resume and he wasn't able to find it in his email. No worries - we re-sent the file to him again and explained how to find it.

7. The customer messages us on Christmas Eve demanding that we call him immediately because he needs changes to the resume immediately and that if we can't accept these demands, he wants a full refund for the service.

No problem, on Christmas Eve, we let him know we're happy to make revisions and he just needs to explain what he wants changed.

8. We then get another message from the customer that his work history from the 60s and 70s was eliminated and it's unacceptable that we didn't include it in the resume.

We politely inform the customer that we strongly discourage including work history from 50+ years ago but that we can add it back into the resume if that's really what he wants. Rather than allowing us to make the changes, he then tells us there are numerous other issues with the resume...

So, we let the customer know - okay - tell us what's wrong and we'll fix it but now he's telling us that he can't possibly send us a list of changes.

If the customer wants to let us know what he doesn't like about the resume, we'll be happy to change it for him and help as best we can.

Betygsatt 1 av 5 stjärnor

Resume drafted through the company and disappointed

I engaged Resume Writing Group to draft my resume on an expedited basis while I was actively searching for new opportunities. Although they delivered a resume quickly, the results were disappointing. For the first two months after using their version, I did not receive a single interview call despite applying to more than 40 positions.
Recognizing the issue, I reached out to them and requested their money-back guarantee, which they advertise prominently. I provided evidence of my applications via email, but instead of honoring their commitment, they insisted on receiving confirmation emails from employers. This requirement is unrealistic in today’s hiring environment, as most companies no longer send acknowledgment emails for applications. It became clear that they were exploiting this loophole to avoid issuing refunds, making their guarantee misleading at best and a scam at worst.
Frustrated, I sought help from another professional resume writer. The difference was night and day. Once my resume was redrafted, I began receiving interview calls almost immediately. Comparing the two versions, the quality gap was significant—Resume Writing Group’s product was generic and ineffective, while the new resume was tailored, professional, and impactful.

1 augusti 2025
Omdöme utan inbjudan
Logotyp för Resume Writing Group

Svar från Resume Writing Group

We were sorry to read Mr. Israni's review. We always wish that every single person would get hired - and we do average a 98.4% success rate.

However, it simply isn't possible to get every single client hired, no matter how much effort we put into this project.

We do offer a money-back guarantee, but that guarantee requires you to apply to a minimum of 40 positions. As we are the only service in the industry that offers any type of guarantee, we don't feel it is unreasonable to require the job search at least be active.

Unfortunately, the client was not willing to provide any evidence showing he actually applied to 40+ positions.

Going forward, we wish Mr. Israni all the best with his career and hope is successful in all of his endeavors.

Betygsatt 5 av 5 stjärnor

I had an excellent experience working with Amy B!

I had an excellent experience working with Amy B from Resume Writing Group. She was professional, patient, and highly knowledgeable, particularly in working with an extensive clinical and academic CV. Amy took the time to truly understand my background and career goals and translated them into a clear, well-structured, and impactful document. Her attention to detail, thoughtful feedback, and ability to streamline complex information were exceptional. I highly recommend Amy to anyone seeking expert guidance with a clinical, academic, or leadership-focused CV.

8 december 2025
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Betygsatt 1 av 5 stjärnor

Underwhelming, Disheartening, Dishonest

I reached out to these guys because they seemed reputable and competent. I come from a military background so I was happy to entrust them with translating the skills and competencies gained in the military to a civilian-ized resume. My writer (I've heard from her once, and that was only when the resume was completed) asked me the standard stuff - what'd you do in the service, etc, etc. I told her, and she literally copied and pasted what I conveyed to her in my email response and generated my resume word-for-word based on what I had provided. I could have done that myself.

I spoke with Ryan over the phone a couple times to ensure I clearly understood their money back guarantee. I also have our chat dialogues saved confirming my understanding of their policy. After 90 days of not finding work and 90 job applications submitted using their product, customers are refund eligible.

So, since President Trump's administration has absolutely raped the working class economy in general, and the job market specifically, nobody can find a job. I'm a certified PMP, have a masters degree, and I cannot even get one interview. [Following is edited for readability] I informed them before I signed on with their service that it would be a tall task indeed if their product, or any product, would land me an interview, let alone a job, short of my demonstrated capabilities of walking on water for a minimum of five years to compete for an entry-level walk-on-water role.

I more than exceeded the requisite number of applications using their product, with not a single interview to show for it. Resumes and cover letters tailored to the job announcement, and nothing. Crickets. Roughly 70% of the applications weren't even followed with a rejection email.

Now, it's not just employers who are ghosting me, it's Ryan as well. I did exactly as he directed me; send your writer a message, and we'll issue a refund. I wrote them on 20 Nov and 30 Nov, with a phone call shortly thereafter, and reached out via their website's chat feature. Nothing. Complete and total radio silence.

On the topic regarding quality of product, as I socialized my resume with nationally recognized veteran placement organizations like VetJobs and Hiring Our Heroes, the feedback was consistent: the product Resume Writing Group furnished was in no way compliant with ATS (Applicant Tracking Software) standards. So not only was the resume copy/pasted verbatim from what I provided, it wasn't even formatted to compete in an ATC [edit for typo, “ATS”]-heavy labor market.

So, Ryan has proven to be yet another shyster. I'm learning much of what the private sector is about is bald-faced greed and dishonesty. He's just another example of slimy civilian I've had to deal with since retiring from the service. I expected more, but then again, I haven't worked in the private sector since I was 17, almost thirty years ago. Today, a person's word is only so good as a check that clears.

Unless you're a fan of pissing away money for, at best, a mediocre product that may or may not pan out for you, with no chance of getting your money back, I would avoid these guys. You're better off Chat GPT'ing your own resume.

2 december 2025
Omdöme utan inbjudan
Logotyp för Resume Writing Group

Svar från Resume Writing Group

We were very disappointed to read Mr. Guendelsberger's review as our team put a ton of effort into trying to make sure he had an excellent experience. While we understand how frustrating it can be to not find work, it would've been nice for Mr. Guendelsberger not to lie about our company.

Here is the client's own words about the resume we created:

"Sadly, despite the high quality product you provided me in the form of a professionally rewritten resume and cover letter, I have not had any success in getting an interview."

Again, we're very sorry to hear that the client didn't get hired, but for him to now say the resume wasn't good when he previously told us outright that it was "high quality" is very misleading.

We also specifically told him he needed to request the refund WITHIN 90 days.

We tell every client the same thing, "To be eligible for our refund, you must apply to a minimum of 40 positions AND claim the guarantee within 90 days. So, you can't come back in six months or a year and ask for it then, it must be within 90 days." - this is posted on every page of our website.

In addition to crafting the resume, Ryan also spent nearly 2 hours on the phone with the client walking him through the job searching process. This was something we did as an act of good faith to try and help the client get hired.

Regardless, we wish the client the best of luck in his job search and hope that he quickly finds a new position.

Betygsatt 1 av 5 stjärnor

The customer service is atrocious

UPDATE: I wrote this review yesterday- 11/19/25. I went to log into my account today (11/20/25) to download my invoices and Resume Writing Group has Suspended my account. I took a screen shot for my records. Due to this, I have removed a star and downgraded them to 1 star. I am a paying client and have rights to the information for which I paid. Guess I need to contact my lawyer... smh...

Initial Review:
The customer service is atrocious! Once you pay for their services, the only way to communicate is via the website through the "message the writer" icon. The problem is, when you do this, no one responds. I sent no less than 3 messages via their website and got zero response. I tried calling and no one returned my call. After multiple chat attempts, I finally received this chat with Ryan... to a paying customer: Ryan: We have repeatedly advised you - over and over and over again what you need to do. Sign into your account and click on the "CONTACT YOUR WRITER" button to reach out to your writer.
Me: And I have repeatedly advised you over and over and over and over again that I HAVE CONTACTED MY WRITER and have NOT RECEIVED ANY RESPONSES!!!!!!! I have also advised you over and over and over again that there IS NO BUTTON ON YOUR WEBSITE for me to click on APPROVE!!!!!!!!
Your response is extremely unprofessional. Please fully refund me for the Linkedin purchase
Ryan: We have already completed all of the content for the LinkedIn profile - over a month ago. We cannot issue a refund at this stage in the process.

Ultimately they did the Linkedin profile and it was pure crap. The writer put my latest job name in a bullet under a job I haven't held in 20 years! Just sloppy and clearly not proofread. I have to redo the entire thing. There is absolutely nothing that is salvageable. Complete waste of money!! 2 stars only because the resume they did was OK. Not great, but OK and I was able to morph it to what I need.

18 november 2025
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Betygsatt 5 av 5 stjärnor

The experience I had with the resume…

The experience I had with the resume writing group was excellent. My resume writer Amy B did a wonderful job of making me stand out on my resume and cover letter. Plus she revised it when I had additional information to add and she was very prompt. I highly recommend this company for your resume and cover letter. Thank you Amy B.

13 november 2025
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