Resolver Omdömen 

The airline were not responding to our direct emails. Resolver communication templates and prompts to contact the airline we were in dispute with were very helpful. Thanks to Resolver, we recently received a full settlement for our flight cancellation without having to take legal action.

A big con. It’s trying to harvest all my details including bank details and hasn’t sorted out my issue with H+M.

I was feeling upset with a penalty charge from TFL. Resolver took up my case and it was cancelled. I want to say thank you. This is not the first time I have been helped by them. I appreciate their service.

I returned a parcel to Robert Dyas via Yodel. Robert Dyas said the Yodel courier would collect my parcel and bring a label. When the courier arrived he said did the parcel have a label. I said no I was told you would bring one. He said ok and took the parcel On checking with Yodel it said the parcel should arrive at Robert Dyas on 16/7. It is now 19/7 and the parcel is still at Yodels hub. Despite numerous live chat conversations I am no nearer to c resolving this issue and just feel I am being fobbed off. Terrible company. Avoid like the plague

Unfortunately had to use the service a couple of times and it actually brought results. It is weird that the businesses didn't reply to my emails sent directly to them but they responded to my case on resolver. Manage to resolve the issues and get refunds.

Definitely an method worth trying if you are struggling to resolve a dispute with a business.

Easy to use with clear layout and good follow ups.

DO not waist YOUR time and energy posting stuff on there, i have posted about 5-6 times and got now wear or any help or contact from the companies i have complained about,

it is just a website that collects data from disgruntled buyers who think the website will assist with their complaint but it won't nothing will come of it,
waist of time as the companies never answer back, So don't waist your time on there.. as nothing will get resolved, Account deleted waist of time,

Information we collect about you, Each time you visit our site or use our apps we may automatically collect the following information:

Technical information, including the internet protocol (IP) address used to connect your computer to the Internet, your login
information,
browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
information about your visit, including the full Uniform Resource Locators (URL)

Clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse,

All Collected and YOUR INFO too....

{Edit} Extremely effective.. MMM Well i got no help what so ever with my complaint about Hp..{Edit}

Thank you so much Resolver in your help with getting my River Island refund back after 3 months of getting no where with them and their customer service myself.
Will definitely recommend you to others!

Amazing, thank you so much! Resolved my issue with the company within a day after raising the case with Resolver. Took me a month before that trying to get my refund from the retailer. Very happy, thank you!

Resolver is a free, independent issue resolution service. 
Great service easy to use really efficient
Definitely recommend 👌

Contacted resolver about a problem with Debenham I've been waiting for a refund for over a month ,contacted resolver on the 9th and by the 10th Debenham had messaged me to apologise and refunded my refund to my bank account, many thanks to both conpanies much appreciated

I have always used Resolver and been happy with the result
But recently had a complaint about Origin Broadband charging me double they didn't reply and it got escalated to the Ombudsman they have given a verdict of that the emails was sent to the wrong address but I did this through the Resolver and then they claimed that it was a third party so they dismissed my complaint
I just want the Resolver aware that the Ombudsman are saying they gave it the wrong address and because they are a third party they have dismissed my complaint
Be aware this is what the Ombudsman are doing

I am actually so grateful for Resolver. I used it to raise a dispute about owed refund from Boohoo as their customer service is brain-dead and doesn't understand English. I was feeling stressed and ready to lose that money to Boohoo, when I thought I'd give Resolver a try. Within an hour of sending my case via Resolver, Boohoo's dispute team got back to me to apologise and issue the owed refund. I am glad Resolver got their attentions so efficiently that I should have used it rather than waiting 48 hours for an unhelpful auto-reply from their facebook messenger. Also, who uses Messenger as an official channel for customer services in this day and age? My husband kept alarming me that this could be a scam. He couldn't believe it when I confirmed that on Boohoo's page... But anyway this is a good review for Resolver. I am just grateful that you exists!

They are brilliant. They have helped me on four occasions now and, all the cases have all been resolved. I would certainly recommend them.

Resolver are absolutely amazing ! They have assisted me with 2 company disputes. One small and one large. The process is straightforward. Thank you Resolver for all your help *****

Have had a few issues with EVRI shipping over the years but to be fair I do ship a lot and resolver "resolved" every one of them by stepping in. Cant fault them one iota.

Resolver your website is frustrating!! when typing I have had my message completely disappear meaning I have to start again!!!! ANNOYING. Also why can't you be contacted.

Thanks to Resolver for sorting out a 9 month problem with NatWest Bank

I am filing a complaint against Parimatch for unethical and fraudulent practices regarding stuck withdrawals. My two withdrawal requests, ₹2800 and ₹2460, have been pending for several days with no resolution, despite repeated follow-ups. Their customer support provides only generic, copy-pasted replies with no real solutions, and this issue appears to affect thousands of users facing similar delays with deposits and withdrawals. This lack of transparency and accountability is unacceptable and raises serious concerns about the platform’s financial integrity. I demand an immediate resolution of my pending withdrawals, a clear explanation for the delays, and assurances that such issues will not occur in the future. If not resolved promptly, I will escalate this matter to regulatory authorities, legal bodies, and public forums. I request Resolver UK to assist in addressing this issue and ensuring Parimatch is held accountable.

I used Resolver for my PPI claims a few years ago. They had an easy to follow template, provided a simple platform I could use to track my claims and provided ample information on what to do if you needed to take a claim further. It was easy, informative and helped me reclaim a lot of missed money. I live in Cyprus now, so wasn't even aware I was able to claim until I found Resolver! Very helpful, would recommend to anyone.

Finally got a response to my complaints after struggling to find contacts through the company’s website. I also received a full refund. This is the second time this company have assisted me.