Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

-After almost coming to some form of an agreement, the team refused to contact me and ignored all forms of communication for 3 weeks. -Used false claims to try and take money from our deposit.... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

We found Residently to be very helpful and prompt in resolving issues. Would highly recommend. There was one strange incident where their usual repair person that they would sent came and knocked on o... Se mer

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Betygsatt 4 av 5 stjärnor

Resident.ly have been fantastic throughout. The often laborious process of moving house was almost seamless. The welcome box was a nice touch and the kitchen and bathroom supplies meant we were able t... Se mer

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Betygsatt 1 av 5 stjärnor

We rented an apartment from Residently in Camden for an year. We used their AirBnb service for the last month of our lease as we were moving out of the apartment a month before our lease was ending. T... Se mer

Företaget har svarat

Företagsinformation

  1. Uthyrning av andelslägenheter

Skrivet av företaget

We're building the world's home brand with a digital experience that combines the freedom of renting with the rewards of owning.


Kontaktuppgifter

2,3

Dålig

TrustScore 2.5 av 5

198 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great platform for people looking to rent

Just moved back in to a Residently property for the second time, and once again it was a very positive experience. Ria was our main point of contact through the app and was amazing throughout, always friendly, responsive and helpful. In what are tricky circumstances with COVID, being able to do everything through one app is very useful. The integrations in the app make setting up energy bills very easy and the services provided through the platform are reliable.

11 oktober 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent Service

I have just moved into a flat. Having Residently guide me through the whole process from having my offer accepted through referencing, payment etc was very helpful. I had quite a few queries and received a quick response each time.

Thank you very much, especially to Sarmila who was my main contact.

5 oktober 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Sarmilla the star

We had a dedicated agent in Sarmilla who provided excellent service I couldn’t of asked for anyone better. She really went above and beyond which made the whole process a lot easier to deal with.

Residently also gave us a welcome box when we moved in to our new place which was really sweet and useful actually

22 september 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Within my short time of dealing with…

Within my short time of dealing with you, I was highly impressed with your services, and the humour with which you deal with me, which I believe so it was to all your clients. I will say in summary, that your services is excellent so keep it up.

6 september 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Would definitely recommend

I've had a great experience with restidently! The app is really easy to use and well developed and the staff are on it! Sharmin was super helpful and quick to respond to any query. Massive thank you to Sharmin and the team!

24 augusti 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Honestly Residently IS THE BEST

Honestly Residently was the best move in experience I’ve had to date (and I’ve moved a lot) I can not recommend these guys enough. Always quick to help always super on it and never any nonsense excuses you hear from letting agents now days. If I move again I’m 100% going to look for properties that use residently!

12 augusti 2021
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Great service

Residently is a very good idea and did help me a lot with my move. They took care of setting up everything for me and resolved any issue I had very quickly.
The app is very convenient for exchanging with the Residently team but they also were very eager to speak on the phone with me on any matter. When I needed to change my move date at the very last minute, they were available and timely even on a week-end. The team also is very receptive to feedback on how they can make the product and service better.
I really appreciated the gift package on my 1st day of moving in.

9 augusti 2021
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Everything you need

Very helpful customer service and quick to act as well! Easy to use app and great design. A wide variety of services on offer.

9 augusti 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing

Amazing apartments, amazing support, amazing company.

9 augusti 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great app with an even better support team behind it!

I have used Residently with my recent rented property and the team was brilliant. Where agency was failing Residently support team was stepping in and making things happen! They are very responsive and really try to solve your issues. It’s important to understand that Residently can only be as good as the agency what is using them and I can confirm that they are trying their best even if the agency just lags behind. Most of my issues were solved via Residently! Thank you for that. As for the app itself - it’s well built and really easy to use. There are plenty of services offered what I can’t comment on since I didn’t use them yet. There is “my home” section of the app were all of the relevant information is stored like access codes etc what is really convenient. Support tickets are easy to open but again, If agency ignores them, not much residently can do about it. All in all this is a cool app/service with a great support team behind it!

27 juli 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great people to rent with

I am a new tenant and have found the process with residently generally excellent. They are very responsive on their app and the welcome pack when we moved in was a lovely touch. I'd really recommend them to others. My contact is Ria who has been super communicative and helpful.

19 juli 2021
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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