I ordered two mixer coaster combos in May 2026 for Fathers Day gifts. I received one coaster set and one mixer glass which should have been two at $94.99 each. When reached out to customer service, I... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The worst vendor I've ever seen. Ordered bottles for several clients as gifts using many different vendors. All but the reservebar order showed up smoothly. Been four weeks, tracking shows nothing. Cu... Se mer
Ordered 7 bottles in good faith, only 4 were delivered, EM from them saying everything has been delivered, link to CS if there is a problem and 4 requests later for the missing 3 bottles have been una... Se mer
Could use less promotional material. Y'all send so much once you have someone's contact info it kind of makes people have instantaneous regret. You have to get to the webpage to sign up babes, we kno... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Buy premium liquor and wine for any occasion. Gift a custom engraved bottle of bourbon, scotch, whiskey, tequila, wine and more. Good Spirits. Delivered.
Kontaktuppgifter
1,9
Dålig
1 tn omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I received the wrong item
I received the wrong item. Took forever for the real item to arrive. WORST experience ever. PLEASE SAVE YOURSELF... DO NOT ORDER FROM THEM
2 december 2023
Omdöme utan inbjudan
Stay away. Bait and switch
Like others have stated and I should have read. I ordered a bottle it had listed for 160.62, it was charged to my card and said it would ship in a couple of days. after weeks I sent an email, it wasnt "answered" just a copy paste return that didnt answer any of my questions. The next day it said my order was coming but running late, the day after that I got an email saying they could not fill my order with the original supplier and to reorder, now its over 1000 dollars for the same exact bottle... and I will have to wait a week for the refund.
15 november 2023
Omdöme utan inbjudan
Inaccurate Advertised Pricing
Reserve bar advertises many bottles, such as "Old Rip Van Winkle 10 Year Kentucky Straight Bourbon Whiskey," starting at $520. I emailed the company and asked which area and or vendor actually sells this bottle at this price, and they refused to provide me with the information. I have tried zip codes in all 50 states but have not found the bottle for under $750. If ReserveBar.com advertises something on its site and cannot provide the source or access to the stated price, that seems dishonest, and being a third party is not an excuse for not being able to explain the pricing shown on its own site. This appears to be a false bait to get people on the site to show a higher price to the customer when their zip code is entered. At the very least, it is an actively ignorant record of their own vendors, which I don't think is the case and certainly not an excuse.
30 september 2023
Omdöme utan inbjudan
Svar från ReserveBar
We appreciate you reaching out, Micah! I apologize for any confusion. As our team mentioned, we work with hundreds of retailers across the United States who fulfill orders and product availability and pricing vary by an exact address.
I can assure you the 'starting at' price is not a bait and switch practice, but will show the lowest price across all retailers if a delivery address is not entered. When an address is entered, our algorithm will display the selected retailer and their price.
Looking into this further, it seems the $520 price is pulling from an inventory feed that should not be active in our system. Thank you for bringing this to our attention so our Tech Team can take the next step to fix any issues!
Kudos to Meagan G
Meagan G. is the best. She worked with me to find a difficult to find bourbon without the extremely high secondary markup. Had found out that the service didn't ship to my home state but we were able to find a suitable alternative. Reserve Bar has made me a new loyal customer.
21 september 2023
Great experience
Great experience, customer service was excellent they made sure to get me my product quick and safely! Highly consider using reserve bar for all your needs!
14 september 2023
excellent
Lots of small complications but customer service took excellent care of me.
12 september 2023
Don’t buy from this company they have…
Don’t buy from this company they have zero customer service
25 september 2023
Omdöme utan inbjudan
Great customer service
Great customer service. I highly recommend buying from this company!
31 augusti 2023
My experience was amazing
My experience was amazing. M. Gerosa had unbelievably good customer service.
10/10 - would shop here again
30 augusti 2023
Great customer experience and will…
Great customer experience and will definitely shop again!
29 augusti 2023
Caitlin did a great job making sure my…
Caitlin did a great job making sure my transaction was completed. She went the extra mile. Please recognize her for her professionalism. Thank you!
29 augusti 2023
Great Service!
Meagan was so helpful in assisting me with the engraving on my bottle of bourbon. I would highly recommend ReserveBar!
28 augusti 2023
Honestly a great experience
Honestly a great experience. Megan messaged me and had let me know that I could order the bottle after it had been sold out or out of stock. And she made everything special and so easy once I could order it. I really appreciate her services and made me look out for more product in the future.
28 augusti 2023
I made an order and it stated that I…
I made an order and it stated that I would receive shipping information within 2-3 business days, however, that was 3 weeks ago and now I got an email that stated they did not know when or if it would ship.
24 augusti 2023
great customer service
Caitlin went above and beyond to make sure
that the bottle I ordered was sent.
She kept me informed each step of the way.
23 augusti 2023
The order the well packaged
The order the well packaged. It took longer than expected to arrive.
1 september 2023
Omdöme utan inbjudan
Order was on time
Order was on time. And even though I had to reschedule it was packaged well and redelivered on time.
22 augusti 2023
Omdöme utan inbjudan
All-star client manager
Caitlin was very helpful and responsive. Item arrived safely and was expertly packed. Very happy with my experience.
17 augusti 2023
Svar från ReserveBar
Thank you for your feedback! We hope you will shop with us again!
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