The support team agent, Luca, assisted with getting the correct return flight information through the airlines. There was a mistake in the date of return that was entered by the airlines. Luca took th... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The customer service representative was very polite and patient. He provided assurance that my request would be expedited without any hassles. True to his word, the change that I requested for my retu... Se mer
Företaget har svarat
Jordon Ross, Provided exceptional service. I did not know what to do about seating and luggage. He helped me so much and was very kind, patient, and understanding. Awesome customer service!
Sol García .Para mí ha sido la mejor experiencia,que recibido con esta compañía ,ojalá existieran personas en este mundo ,con esa condiciones humanas,muy agradable y exelente trabajador ,mi opinión sú... Se mer
Företagsinformation
Skrivet av företaget
We are the team of travel specialist, specializing in online and offline bookings, which makes the customer’s booking experience hassle free. Our travel experts cater to every booking requirement of the customer and customize accordingly.
Kontaktuppgifter
2055 Limestone Rd STE 200C, 19808, Wilmington, USA
- 18882840908
- support@reservationcentre.us
- reservationcentre.us
4,4
Utmärkt
432 omdömen
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Questionable tactics
They came up on top when searching for a room, price looked good at no time did it say in US dollars (111.00 US to 170.00 CA )ended up being 40.00 more also that there was no refunds, if I had know it was a US company I would have never used it.
17 maj 2025
Omdöme utan inbjudan
Do not use!!!!!!!
Do not use!!!!!!!! Absolute scam
Charged more than double the amount that I agreed in the transaction and an additional separate fee unspecified.
No booking confirmation or phone number!
How are they not being prosecuted?
27 april 2025
Omdöme utan inbjudan
Svar från Reservation Centre LLC
Dear Julia harding,
Kindly accept our sincere apologies for the inconvenience caused to you.
I would like to inform you that We have kept your complaint on high priority, but we regret to inform you that we couldn't locate any booking under your name within our records. It appears that the booking was made through another company, and there are indications that it might not be legitimate.
For last few days its appears that some feedback was inadvertently directed to us (www.reservationcentre.us), despite it being intended for another company. As there is similar name companies provide hotel booking services as follow
1. (https://reservationscenter.com/)
2. (www.reservations.com)
These companies not associated with us and may lead such misconceptions. so request you to coordinate with the company from where you opted the service.
Thanks for sharing your valuable feedback. We appreciate your patience, you can reach us at our toll-free number +1-888-284-0908. You can also write us to at support@reservationcentre.us
Regards,
Henry Smith
Don't trust the website displayed price they change it and present a different number.
Reservations.com scam you for at least 50% + of what you thought you were paying. Their web site will show one thing, they charge another. Booking.com will gladly take bookings from them and,won't help you regarding booking numbers and Pins..all greedy scammers and in it together. They dont sent you any conformation. Novatel chain, seem to be
their favourite target..Book your hotels direct, is my advice..or use Agoda .
18 mars 2025
Omdöme utan inbjudan
Svar från Reservation Centre LLC
Dear Valued Customer,
We regret the inconvenience you experienced due to the inadequate assistance provided by the Reservation Center. However, we would like to bring to your attention that our company, Reservation Centre, is a distinct entity with its own brand identity. The slight variation in spelling between "Center" and "Centre" may have led to the confusion.
We kindly request that you contact the agency through which you made your reservation, as they will be better equipped to address your concerns. For your reference, our website can be found at https://www.reservationcentre.us
We hope that the relevant company will promptly resolve your issue. If you require further clarification or assistance, please do not hesitate to email us at support@reservationcentre.us.
Thank you for your understanding.
Best regards,
Reservation Centre
Scam
Scam. reservationscenter.com Order ID: bro-7869-981434-0095
Advertised price does not reflect credit card charges. They actually charged double plus a $19 fee. :Reservations Centre Altanta Ga USA $19.10. Ended up being $1200 for two night in Syd, when if they didn't trick us it would be $600 if booked direct. Plus we got charged $50 in international fees. Please refund ASAP. ACCC in Australia will be contacted. Booked under A Ward
31 mars 2025
Omdöme utan inbjudan
Svar från Reservation Centre LLC
Dear Valued Customer,
We regret the inconvenience you experienced due to the inadequate assistance provided by the Reservation Center. However, we would like to bring to your attention that our company, Reservation Centre, is a distinct entity with its own brand identity. The slight variation in spelling between "Center" and "Centre" may have led to the confusion.
We kindly request that you contact the agency through which you made your reservation, as they will be better equipped to address your concerns. For your reference, our website can be found at https://www.reservationcentre.us
We hope that the relevant company will promptly resolve your issue. If you require further clarification or assistance, please do not hesitate to email us at support@reservationcentre.us.
Thank you for your understanding.
Best regards,
Reservation Centre
Thought i was booking on hotel web site…
Thought i was booking on hotel web site for one night and booked a room costing £96.00 only to get confirmation the next day and was charged in US dollars with extra cost added US$ 77.45 RESORT FEES ??
US$ 65.79 TAX RECOVERY CHARGES ?? Total amount charged US$237.90. Have been unable to contact anyone, can't cancel as apparently the reservation is non refundable. A SCAM !!! Contacted hotel direct they said they have had an number of calls with same problem but nothing they could do as it was booked through a third party.
31 mars 2025
Omdöme utan inbjudan
Svar från Reservation Centre LLC
Dear Valued Customer,
We regret the inconvenience you experienced due to the inadequate assistance provided by the Reservation Center. However, we would like to bring to your attention that our company, Reservation Centre, is a distinct entity with its own brand identity. The slight variation in spelling between "Center" and "Centre" may have led to the confusion.
We kindly request that you contact the agency through which you made your reservation, as they will be better equipped to address your concerns. For your reference, our website can be found at https://www.reservationcentre.us
We hope that the relevant company will promptly resolve your issue. If you require further clarification or assistance, please do not hesitate to email us at support@reservationcentre.us.
Thank you for your understanding.
Best regards,
Reservation Centre
Total scam
Total scam. As per reviews below you confirm a purchase price when booking a room. (€100) in my case with Radisson hotels. (I believed I was in Radisson site) and when transaction was processed they charged €151 plus €11.37 fees.
When I was paying, I clicked on a confirmation of €100. I assume there’s some nonsense in the small print That nobody sees. If you notice from the one star reviews, the reply from the company is exactly the same for everyone. Avoid this site at any cost and double check the site you were booking on as they are clearly trying to impersonate the actual site that you were looking to book on
12 mars 2025
Omdöme utan inbjudan
Svar från Reservation Centre LLC
Dear Sean,
Kindly accept our sincere apologies for the inconvenience caused to you.
I would like to inform you that We have kept your complaint on high priority, but We regret to inform you that we couldn't locate any booking under your name within our records. It appears that the booking was made through another company, and there are indications that it might not be legitimate.
For last few days its appears that some feedback was inadvertently directed to us (www.reservationcentre.us), despite it being intended for another company. As there is similar name companies provide hotel booking services as follow
1. (https://reservationscenter.com/)
2. (www.reservations.com)
These companies not associated with us and may lead such misconceptions. so request you to coordinate with the company from where you opted the service.
Thanks for sharing your valuable feedback. We appreciate your patience, you can reach us at our toll-free number +1-888-284-0908. You can also write us to at support@reservationcentre.us
This company is a big scam
This company is a big scam, when I booked the price was shown in AUD of 149 for 2 nights. When they charged it’s in USD and total amount I paid 418 plus 19 for service charges. No option of refund and their customer service is handled by chat boot. No proper answer
4 mars 2025
Omdöme utan inbjudan
Svar från Reservation Centre LLC
Dear Valued Customer,
We regret the inconvenience you experienced due to the inadequate assistance provided by the Reservation Center. However, we would like to bring to your attention that our company, Reservation Centre, is a distinct entity with its own brand identity. The slight variation in spelling between "Center" and "Centre" may have led to the confusion.
We kindly request that you contact the agency through which you made your reservation, as they will be better equipped to address your concerns. For your reference, our website can be found at https://www.reservationcentre.us
We hope that the relevant company will promptly resolve your issue. If you require further clarification or assistance, please do not hesitate to email us at support@reservationcentre.us.
Thank you for your understanding.
Best regards,
Reservation Centre
Always use the hotels booking site
Use the hotel web site. Not this site.
5 mars 2025
Omdöme utan inbjudan
Svar från Reservation Centre LLC
Dear Valued Customer,
We regret the inconvenience you experienced due to the inadequate assistance provided by the Reservation Center. However, we would like to bring to your attention that our company, Reservation Centre, is a distinct entity with its own brand identity. The slight variation in spelling between "Center" and "Centre" may have led to the confusion.
We kindly request that you contact the agency through which you made your reservation, as they will be better equipped to address your concerns. For your reference, our website can be found at https://www.reservationcentre.us
We hope that the relevant company will promptly resolve your issue. If you require further clarification or assistance, please do not hesitate to email us at support@reservationcentre.us.
Thank you for your understanding.
Best regards,
Reservation Centre
SCAM company
SCAM company
This company uses a booking system which enables you to book hotel rooms, when you get to the hotel they see your reservation but no payment has been taken even though you have given card details, you then have to pay for the room with the hotel
Couple of days later a payment to them shows in my case £216 and £9.80 which must be the US taxes along with the £129 payment made at the hotel
Lucky for me my bank has refunded for now whilst disputing it
THIS COMPANY NEEDS CLOSING DOWN
28 februari 2025
Omdöme utan inbjudan
Svar från Reservation Centre LLC
Dear Valued Customer,
We regret the inconvenience you experienced due to the inadequate assistance provided by the Reservation Center. However, we would like to bring to your attention that our company, Reservation Centre, is a distinct entity with its own brand identity. The slight variation in spelling between "Center" and "Centre" may have led to the confusion.
We kindly request that you contact the agency through which you made your reservation, as they will be better equipped to address your concerns. For your reference, our website can be found at https://www.reservationcentre.us
We hope that the relevant company will promptly resolve your issue. If you require further clarification or assistance, please do not hesitate to email us at support@reservationcentre.us.
Thank you for your understanding.
Best regards,
Reservation Centre
I thought I was in an Australian site
I thought I was in an Australian site , only to find it was u s , I had made a mistake in my booking dates and of course the no refund for cancellation which you don’t find out until you have paid. I did receive a refund as I rebooked but it took two weeks and even though the staff are extremely polite people should know up front that it’s in the u s , and there is no refund if you cancel , they do not have a cooling off period and making money even if it’s a simple error. Seems wrong to me
25 januari 2025
Omdöme utan inbjudan
Svar från Reservation Centre LLC
Dear Valued Customer,
We regret the inconvenience you experienced due to the inadequate assistance provided by the Reservation Center. However, we would like to bring to your attention that our company, Reservation Centre, is a distinct entity with its own brand identity. The slight variation in spelling between "Center" and "Centre" may have led to the confusion.
We kindly request that you contact the agency through which you made your reservation, as they will be better equipped to address your concerns. For your reference, our website can be found at https://www.reservationcentre.us
We hope that the relevant company will promptly resolve your issue. If you require further clarification or assistance, please do not hesitate to email us at support@reservationcentre.us.
Thank you for your understanding.
Best regards,
Reservation Centre
The customer service representative was…
The customer service representative was very polite and patient. He provided assurance that my request would be expedited without any hassles. True to his word, the change that I requested for my return flight was handled immediately. Thank you for your understanding of my need to change my return flight.
24 januari 2025
Omdöme utan inbjudan
Svar från Reservation Centre LLC
Dear Valued Customer,
We regret the inconvenience you experienced due to the inadequate assistance provided by the Reservation Center. However, we would like to bring to your attention that our company, Reservation Centre, is a distinct entity with its own brand identity. The slight variation in spelling between "Center" and "Centre" may have led to the confusion.
We kindly request that you contact the agency through which you made your reservation, as they will be better equipped to address your concerns. For your reference, our website can be found at https://www.reservationcentre.us
We hope that the relevant company will promptly resolve your issue. If you require further clarification or assistance, please do not hesitate to email us at support@reservationcentre.us.
Thank you for your understanding.
Best regards,
Reservation Centre
total scam advertised holiday inn for…
total scam advertised holiday inn for 79 usd and charged me a 138 usd and said i could not cancel. they are a scam
23 november 2024
Omdöme utan inbjudan
Svar från Reservation Centre LLC
Dear Robert Parker,
Kindly accept our sincere apologies for the inconvenience caused to you.
I would like to inform you that We have kept your complaint on high priority, but We regret to inform you that we couldn't locate any booking under your name within our records. It appears that the booking was made through another company, and there are indications that it might not be legitimate.
For last few days its appears that some feedback was inadvertently directed to us (www.reservationcentre.us), despite it being intended for another company. As there is similar name companies provide hotel booking services as follow
1. (https://reservationscenter.com/)
2. (www.reservations.com)
These companies not associated with us and may lead such misconceptions. so request you to coordinate with the company from where you opted the service.
Thanks for sharing your valuable feedback. We appreciate your patience, you can reach us at our toll-free number +1-888-284-0908. You can also write us to at support@reservationcentre.us
Outstanding support from agent
The support team agent, Luca, assisted with getting the correct return flight information through the airlines. There was a mistake in the date of return that was entered by the airlines. Luca took the time to go in and correct the mistake and stayed on the phone with me while I checked my confirmation. He was very patient, understanding, and courteous.
20 november 2024
Omdöme utan inbjudan
Absolute scam
Absolute scam. Seemingly an Australian website. Hotel room price AUD $149. I clicked to confirm and received a receipt saying I had paid USD $144. Which is AUD $226.
No response to my emails. No cancellation.
10 november 2024
Omdöme utan inbjudan
Svar från Reservation Centre LLC
Dear Customer,
Kindly accept our sincere apologies for the inconvenience caused to you.
I would like to inform you that We have kept your complaint on high priority, but We regret to inform you that we couldn't locate any booking under your name within our records. It appears that the booking was made through another company, and there are indications that it might not be legitimate.
For last few days its appears that some feedback was inadvertently directed to us (www.reservationcentre.us), despite it being intended for another company. As there is similar name companies provide hotel booking services as follow
1. (https://reservationscenter.com/)
2. (www.reservations.com)
These companies not associated with us and may lead such misconceptions. so request you to coordinate with the company from where you opted the service.
Thanks for sharing your valuable feedback. We appreciate your patience, you can reach us at our toll-free number +1-888-284-0908. You can also write us to at support@reservationcentre.us
Total scam site,WARNING they will…
Total scam site,WARNING they will charge the maximum amount for a room and add $20 unknown fee. Also they charged me 10.40 aud on another one of my cards, that has never been involved with any transaction with them.
They pose as the hotels website then book your room through Agoda anyway and add all their own scammy fees .
9 november 2024
Omdöme utan inbjudan
Svar från Reservation Centre LLC
Dear Customer,
Kindly accept our sincere apologies for the inconvenience caused to you.
I would like to inform you that We have kept your complaint on high priority, but We regret to inform you that we couldn't locate any booking under your name within our records. It appears that the booking was made through another company, and there are indications that it might not be legitimate.
For last few days its appears that some feedback was inadvertently directed to us (www.reservationcentre.us), despite it being intended for another company. As there is similar name companies provide hotel booking services as follow
1. (https://reservationscenter.com/)
2. (www.reservations.com)
These companies not associated with us and may lead such misconceptions. so request you to coordinate with the company from where you opted the service.
Thanks for sharing your valuable feedback. We appreciate your patience, you can reach us at our toll-free number +1-888-284-0908. You can also write us to at support@reservationcentre.us
Mario Hernández desde el día 19 me dijeron que me iban a rembolsar lo que pague y no se cobro. Estoy en espera ya tengo casi 2 meses
Pésimo servicio sigo en espera de mi devolución y no me responden nada.
Mario Hernández desde el día 19 me dijeron que me iban a rembolsar lo que pagué y no se cobró. Estoy en espera ya tengo casi 2 meses y nada.
Me he estado comunicando al número que me dieron y ya no me contestan! Por favor necesito mi dinero y necesito una respuesta pronto. Sino haré legalmente esta situación por qué ustedes quedaron formalmente en darme la devolución
19 augusti 2024
Omdöme utan inbjudan
David gave great customer service and…
David gave great customer service and help me in less than 15 minutes.
16 oktober 2024
Omdöme utan inbjudan
REPORTING TO THE BBB they are a scam
REPORTING TO THE BBB they are a scam
They fraudulently charged my card multiple times took advantage of my son being disabled misrepresented themselves and the help they can provide. Sick, sick individuals. When I called back with concerns they beat around the bush and refused to give me their company name. They addressed themselves as AKM? After simply googling the number I found that to be another lie. Just do yourself a favor and stay away. I will post the email with transaction amount sent by your employee to any proper channel needed. As I have all proof screenshotted.
25 september 2024
Omdöme utan inbjudan
Svar från Reservation Centre LLC
Dear Ms Hill,
We apologize for all the inconvenience caused. We have checked our database and assure you that we haven't charged you any amount. Hece request you to kindly share us the receipt of the amount so that we can further investigate.
Rest assured, we are comitted to resolve your issue at the earliest possible.
Luca helped me confirm my flight
Luca helped me confirm my flight. I had used a middleman to get a good rate but worried that they might have been fraudulent. He put me at ease.
He confirmed my flight. God bless
5 oktober 2024
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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