Replace Your Blinds Omdömen 

37
TrustScore 4 av 5

3,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Ordered my blinds on the 22nd July, it is now the 20th August and I am constantly getting fobbed off and being told that I will get them soon. Problems with machinery etc. Not impressed and would no... Se mer

Betygsatt 5 av 5 stjärnor

Found this company on the website I was very impress with the range of replacement slats, ordered 4 samples they came quick. Ordered Sherwood Toffee within 2 weeks they have been delivered and I hung... Se mer

Betygsatt 5 av 5 stjärnor

Honestly i was a bit doutful at first after ordering as you hear of so many scams but this is 100% legit. Blinds arrived earlier than i expected and the quality of them are excellent. I am so very hap... Se mer

Betygsatt 5 av 5 stjärnor

Just finished hanging my replacement vertical blinds. Very pleased with the results. Ordering was easy to do and a follow up query by me on the phone was dealt with in a very friendly and helpful ma... Se mer

Företagsinformation

  1. Persiennbutik
  2. Gardintillverkare och -leverantör
  3. Dekoration- och inredningsbutik
  4. Inredningsarkitekt
  5. Tillverkare
  6. Fönsterinstallation

Skrivet av företaget

ReplaceYourBlinds are a family run business that manufacture quality made-to-measure blinds and supply blind accessories straight to your doorstep! ReplaceYourBlinds offer a quick and easy order process and with a click of a button you can receive some of ReplaceYourBlinds quality blinds.


Kontaktuppgifter

3,8

Bra

TrustScore 4 av 5

37 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 25 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,8

Alla omdömen

(37)

28 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Impossible to contact

Impossible to contact. AI not does not work. Phone not working. Email bounced back (does not receive incoming mail). Order not received. Communication non existent. Will now have to go through bank to try and get my money back

2 mars 2026
Omdöme utan inbjudan
Logotyp för Replace Your Blinds

Svar från Replace Your Blinds

Hi Caroline,

Thank you for your feedback. I’m sorry to hear about the experience you initially had when trying to contact us.

As discussed on the phone earlier today, we sincerely apologise for the delay with your order. We recently experienced an unexpected issue with our mail server which prevented some incoming emails from reaching us, and this unfortunately made it appear that we were not responding. This issue has now been resolved.

In addition, there were slight shipping delays which affected a small number of orders, including yours. We understand how frustrating this can be and truly appreciate your patience while we worked to resolve it.

It was good to speak with you directly and we’re glad we were able to clarify the situation. If you need anything further, please don’t hesitate to contact us.

Kind regards,
Customer Support Team
Replace Your Blinds

Betygsatt 5 av 5 stjärnor

Received helpful advice

I was able to speak to a gentleman called Gill who gave me a lot of good advice which helped as it can be quite stressful choosing blinds. It is nice to speak to someone rather than just complete on line.

15 januari 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Replacement vertical blind slats

I have just finished hanging the replacement vertical blind slats and very happy with them they are spot on with the measurements, the only reason for four stars is that I waited a while longer than expected but after phoning they were delivered promptly, I think from what I was told that they were setting up a new computer system. I would recommend them and use them again in the future.

27 november 2025
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Please take note of the negative reviews

Update.
The company did come back to me and gave me some tips on how to get the blinds working . It was quite difficult but after trying for a couple of days , I do now have working blinds.
It is not something I should have had to do . They should have been sent in a working condition. However I am grateful the company did resolve the issue
Please take note of the negative reviews and do not use this company. The head rail they sent me would not work. The blinds would not rotate. I emailed but had no response. The web site says the phone lines are down and the live chat does not work.

11 november 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

ROB YOU BLIND !!!!!!!!RYB Don’t use…

ROB YOU BLIND !!!!!!!!RYB Don’t use this company, supplied the wrong colour blinds, never answers the calls unless you ring 700 times, I was told it’s tough that the colours wrong by the lady in the office, small company trying to look big but clearly can’t handle even a small order, stay well clear of these people

13 oktober 2025
Omdöme utan inbjudan
Logotyp för Replace Your Blinds

Svar från Replace Your Blinds

Hi Mike,

We’re sorry to hear you feel this way about your experience.

After reviewing your order and discussing the issue, the colour supplied matches the product ordered. As explained, blind fabrics can appear slightly different depending on lighting conditions (for example fluorescent lighting vs natural daylight), which is a common characteristic with many materials.

We also hold a sample cut of the fabric used for your order, which matches the product supplied. We’re happy to provide a photo of this alongside your order for transparency.

Regarding the phone contact, we apologise if you had difficulty getting through at the time. We are a small team and during busy periods calls can occasionally take longer to answer, but we always do our best to assist every customer.

Betygsatt 1 av 5 stjärnor

Blind samples

Ordered samples for blinds on 24 Oct haven't received them all though stating next day delivery,tried to phone today phone keeps ringing then goes to music then says phone number not recognisable.

30 oktober 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I have been trying to contact this…

I have been trying to contact this company regarding our order and we can’t get through to them at all, I have emailed twice, no response, tried there live chat which is more than useless as the bot doesn’t even understand the pre populated responses and called two different telephone number for them and never get answered, all I want to know is when I can expect it to be delivered !! Not a difficult question

14 oktober 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I ordered 30 replacement vertical slats…

I ordered 30 replacement vertical slats (only needed 28). Whilst putting them up noticed some marking on most of them in similar area. Notified RYB with pics. they said they could only see 8 of them affected and would replace. I told them there are more but they dont seem to want to answer my messages. Havent supplied any returns option

4 juli 2025
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Wrong delivery address used

I ordered 200 blind weights for my mum who lives in Birmingham. The delivery address was Birmingham. I haven’t opened the box yet so I can’t comment on the contents but they have arrived to my home address in Hampshire.
I will now have to post these to my mum at my own expense.
What is the point of offering a delivery address when it is just ignored?
Update:
I understand mistakes are made and once I contacted the company they apologised and offered a discount to cover the cost of postage. This was very swiftly and amicably dealt with. I would like to thank them for the genuine concern and response.

19 juni 2025
Omdöme utan inbjudan
Logotyp för Replace Your Blinds

Svar från Replace Your Blinds

Hi Amarjit, thank you for your honest feedback and we again would like to apologise for the mistake. We hope we have been able to resolve this matter for you but please do get in touch if you have any further concerns, thank you for being understanding on this occasion and we will most definitely take this feedback on board and very seriously.

Regards,

Replace Your Blinds

Betygsatt 5 av 5 stjärnor

I strongly recommend this Company

I strongly recommend this Company. I ordered replacement slats and they came very quickly. Fantastic quality and the measurements were perfect. Very reasonably priced and excellent value for money. Thank you so much for providing an all round excellent service.

26 mars 2025
Omdöme utan inbjudan
Logotyp för Replace Your Blinds

Svar från Replace Your Blinds

Hi Janet,

Thank you for your wonderful feedback and thank you for the recommendation! We are super thrilled to hear you are pleased with your blind slats and service from our company😊

Regards,

Replace Your Blinds

Betygsatt 5 av 5 stjärnor

Ordered Replacement chainless weights…

Ordered Replacement chainless weights for my blinds. Well packed fast tracked delivery. Very pleased.

11 mars 2025
Omdöme utan inbjudan
Logotyp för Replace Your Blinds

Svar från Replace Your Blinds

Dear customer,

Thank you for your lovely feedback, we are happy to see you are pleased with your order! 😊

Regards,

Replace Your Blinds

Betygsatt 5 av 5 stjärnor

Excellent economic reliable

Replacement rail arrived on predicted date the exchange process was easier than expected. Excellent service value for money will definitely use again and recommend

1 mars 2025
Omdöme utan inbjudan
Logotyp för Replace Your Blinds

Svar från Replace Your Blinds

Hello Robin,

Thank you for your review, we are thrilled to hear of your great experience with us!😊

Regards,

Replace Your Blinds

Betygsatt 5 av 5 stjärnor

Fantastic service and company

The service from start to finish is 100% and blind slats are perfect quality

21 januari 2025
Omdöme utan inbjudan
Logotyp för Replace Your Blinds

Svar från Replace Your Blinds

Dear customer,

We thank you for taking your time for writing this thoughtful review, we are super pleased to hear that you are enjoying your new blinds!😊

Regards,

Replace Your Blinds

Betygsatt 5 av 5 stjärnor

Very pleased with replacement blinds …

Very pleased with replacement blinds quick sever and made very well look nice up.window

28 januari 2025
Omdöme utan inbjudan
Logotyp för Replace Your Blinds

Svar från Replace Your Blinds

Dear customer,

Thank you for your lovely feedback and we are thrilled to hear that you are satisfied with your new blinds! 😊

Regards,

Replace Your Blinds

Betygsatt 5 av 5 stjärnor

Fab blinds

Fab blinds! Initially only ordered a few for the smaller windows but we were so happy with the service and quality that we have gone on to do another order for the upstairs windows and just placed a further big order for our conservatory and bay window. Would definitely recommend this company 😊

28 januari 2025
Omdöme utan inbjudan
Logotyp för Replace Your Blinds

Svar från Replace Your Blinds

Hi Kerry!

We are thrilled to hear you are loving your new blinds ordered from us, we appreciate the kind feedback and look forward to creating your new order for your Conservatory and Bay window! 😊

Regards,

Replace Your Blinds

Detta är Trustpilot

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