Scott came out to replace the screen panel on our LG TV under our John Lewis warranty. He was prompt, courteous, and exceptionally polite—he even insisted on taking his shoes off, which was a lovely... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I received a text giving a 2 hour slot the evening before and the engineer Pete also sent a text 30 minutes before arrival, I was really pleased with the way I was kept informed. Pete was professiona... Se mer
Scott, repaired my LG OLED TV which I bought via John Lewis, the power board was the culprit and as soon as he was able to source the part the TV was back up and running like nothing happened to it, c... Se mer
My experience with the repair guys has been a positive one. Tv was collected within the 3 hour slot. Scott arrived, was very knowledgeable, explained what the process would be and a rough time scale... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
We are the South West’s leading independent TV & appliance repair centre providing workshop repair facilities and in-home support for home entertainment equipment and domestic appliances.
Kontaktuppgifter
4 Grace Rd S, Marsh Barton, EX2 8QE, Exeter, Storbritannien
- 01392 409701
- customerservice@repairguys.co.uk
- repairguys.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Ryan was amazing from start to finish
Ryan was amazing from start to finish. Explained the issue. Advised what sorts needed to be ordered and approx how long they would take ect. Second appt booked once parts were in.. I sadly then had to cancel the appt last min and rebook.
Attend to fit parts took all the cardboard and rubbish with him. Would definitely recommend to anyone needing repairs to appliances

Svar från Repairguys
My tv needed repairs
My tv needed repairs, Scott replaced with a new screen , Very Professional and Great Communication from this company all steps of the way, friendly and polite , recommended 👍

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Great service
Ryan was very friendly, knowledgeable and repaired my TV perfectly!

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Matthew did a brilliant job
Matthew did a brilliant job. He was very friendly and did not mind our over excited dog.

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Matthew came and fixed our dishwasher a…
Matthew came and fixed our dishwasher a very professional and friendly man. Could not of asked for more.

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Great washing machine repair
We had Pete from Repairguys to fix our washing machine. He arrived on time, quickly identified and fixed the issue and tidied up. He also gave some helpful tips and info about our machine. Highly recommended.

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Brilliant service
Brilliant service, didn’t take long at all to solve the issue with Pete.
Thanks very much. Highly recommend!!

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Quick and efficient service from…
Quick and efficient service from Matthew
Kept well informed of timing of arrival
Explained everything about the oven that was required, done safety checks on all of the oven and gave good advice. Another good visit from Matthew

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Tumble dryer repair
Matthew and Pete came out to fix my tumble dryer and I couldn’t be happier with the service. Both were very efficient, polite, and tidy while carrying out the repair. They explained everything clearly and got the job sorted quickly. Excellent customer service from start to finish — would definitely recommend The Repair Guys

Svar från Repairguys
Samsung sent this company out to fix my…
Samsung sent this company out to fix my washing machine in which they did but have caused another problem with the machine that was never there before the repair, once reported he came back and was very rude and said there’s nothing he can do, I went back to Samsung and they sent him out again, he turned up with his mate who he never introduced and had attitude on him the minute he walked in the door, talk about feeling threatened in your own home, still machine leaking water all over my floor but according to mathew this is normal, his solution was to keep the door shut. Please be aware of this man, as soon as you ask question his attitude starts.

Svar från Repairguys
The staff did their best to arrange the…
The staff did their best to arrange the appointment at a time that was possible for me as the appointment times are within normal working hours and I work full time. Once this was sorted, the communication was good and the engineer (Ricky) was great. Thanks for fixing my TV.

Svar från Repairguys
Thanks Ryan for arriving on time and…
Thanks Ryan for arriving on time and completing the repair quickly with no mess, hoping not to need you again for a while!

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Samsung TV saved from landfill!
The level of service that Repairguys have provided from start to finish has been fantastic. Extremely knowledgeable staff and provided a couple of quotes based on the possible fault with my TV. There's a collection and drop off service available which I took them up on, which was by Scott one of the technicians. TV was repaired in their shop in Exeter. I was contacted with the actual fault and total repair cost which matched the initial diagnosis, so all good and no surprises with the final invoice. I am relieved that my 4 year old Samsung TV has been given a new lease of life and saved from the scrap heap, not adding to landfill. I will certainly recommend Repairguys to friends and family 👍

Svar från Repairguys
Matthew and Pete were very helpful and…
Matthew and Pete were very helpful and efficient. Although they were unable to fix the appliance they were polite and ready with useful advice.

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Scott was very efficient and thorough
Scott was very efficient and thorough. He was very happy to do a factory reset and set up the tv from scratch at my request.

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Thanks to Scott and the Repair Guys
Thanks to Scott and the Repair Guys. Super efficient and prompt service. Would certainly recommend.

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Great service
Scott was efficient, friendly, and prompt. Also went above and beyond to help. Great service!

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Good communication and effective…
Good communication and effective service. Scott was friendly and professional

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My Samsung TV needed a new panel
My Samsung TV needed a new panel under guarantee. Scott came and initially diagnosed the issue. He returned the following week to fit the replacement panel. Very good service all the way from Scott. Always gave me an ETA of arrival, which was handy. Friendly, professional and knowledgeable. Definitely recommend.

Svar från Repairguys
Matthew came out to fix my washing…
Matthew came out to fix my washing machine today & I was amazed by his knowledge & expertise of his work. Matthew has temporary fixed my machine until part is ordered. Very polite,clean & tidy & contacted me before his time slot to say he would be with me within the time he said. Look forward to seeing him with new part
Thankyou Matthew

Svar från Repairguys
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