Scott came out to replace the screen panel on our LG TV under our John Lewis warranty. He was prompt, courteous, and exceptionally polite—he even insisted on taking his shoes off, which was a lovely... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I received a text giving a 2 hour slot the evening before and the engineer Pete also sent a text 30 minutes before arrival, I was really pleased with the way I was kept informed. Pete was professiona... Se mer
Scott, repaired my LG OLED TV which I bought via John Lewis, the power board was the culprit and as soon as he was able to source the part the TV was back up and running like nothing happened to it, c... Se mer
My experience with the repair guys has been a positive one. Tv was collected within the 3 hour slot. Scott arrived, was very knowledgeable, explained what the process would be and a rough time scale... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
We are the South West’s leading independent TV & appliance repair centre providing workshop repair facilities and in-home support for home entertainment equipment and domestic appliances.
Kontaktuppgifter
4 Grace Rd S, Marsh Barton, EX2 8QE, Exeter, Storbritannien
- 01392 409701
- customerservice@repairguys.co.uk
- repairguys.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Samsung TV Repair - great service from these guys!
Scott came to repair my 55” Samsung TV which needed a new power pack. He was professional and efficient. He even helped to swap it around with my other TV. All round, my experience with RepairGuys has been great. No quibble, came out within 24 hours of reporting my problem and TV back up and running within a week. Great service

Svar från Repairguys
Warranty repair of Panasonic microwave…
Warranty repair of Panasonic microwave by The Repair Guys. Good communication regarding collection from us, success of the repair and arrangements for return. Scott returned it today, was punctual and polite.

Svar från Repairguys
I’m so happy with this company
I’m so happy with this company, Mathew was exceptional, replaced the new part in my Hotpoint Tumble Dryer and left everything looking clean and tidy , will definitely use these guys again. After Mathew left, I used the tumble dryer for bed linen and it worked perfectly, many thanks Mathew…..
Susie PENNER

Svar från Repairguys
Good service.
Good service.
Engineer polite and helpful
Fixed a new part so now all is working and cooling down.
Hopefully we won't get any.more problems with it.
Thank you Matthew.

Svar från Repairguys
Arrived when he said via a tx message.
Arrived when he said via a tx message.
mended our Samsung ff super fast and really helpful. even came back to make sure something was 100% right
Lovely guy called Matthew thanks ever so much
Jb

Svar från Repairguys
Hayden arrived with new parts to fix my…
Hayden arrived with new parts to fix my washing machine under warranty. He was polite and very professional. Changed the parts, explained what he had done, tidied up and provided a great service. Would highly recommend.

Svar från Repairguys
Major TV issue created by power outage
Our Sony OLED TV suffered problems due to a series of power cuts. Sony recommended Repairguys and they were prompt in collecting our TV (Craig), thorough in identifying and rectifying the fault (Mike, engineer) and efficient in returning it to us (Pete). Now working perfectly and without needing new parts -a hard reset and set up resolved the problem.

Svar från Repairguys
Repair Guys Scott & Rob
Both “Guys” that turned up with my very big TV where very helpful and friendly
They kept me well informed on times too.
I felt for them in this “heatwave” 🥵 we are having at the moment (23/6/26) Scott and Rob deserve a pay rise ;-)
and let’s not forget Cheryl back in the Office which I’m sure would be just as hot? 😉
Cheers Guys (repair)

Svar från Repairguys
Excellent Service
Pete came out and fixed my Samsung washing machine within 20 minutes of arrival.
Arrived on time , did a few checks located the fault and repaired with a part from his van . Efficient , quick and friendly service .
A company that provided a excellent service with a engineer (Pete) who knew his stuff 10/10

Svar från Repairguys
efficient polite and tidy…
Matthew was efficient polite and tidy and did a perfect repair on our new Samsung fridge, really pleased, thank you

Svar från Repairguys
Scott has been amazing from start to…
Scott has been amazing from start to finish, came out the first time to carry out diagnostics, came the 2nd time and efficiently repaired my Tele, highly recommend Scott

Svar från Repairguys
Repair guy scott was amazing text…
Repair guy scott was amazing text before arrival and couldn't be more helpfull

Svar från Repairguys
Ryan was very polite and helpful…
Ryan was very polite and helpful explaining to my with about the machine clean and tidy whilst repairing the machine and leaving the room as he found it by cleaning up before he left.

Svar från Repairguys
We have a TV that has not really worked…
We have a TV that has not really worked properly since we bought it and finally, in desperation, called the supplier John Lewis. They arranged for a home visit to inspect the TV and a few days later Scott from Repairguys turned up. He hit one or two buttons on the remote, did a factory reset and ordered a replacement Motherboard. Seven days later he turned up again to install the new Motherboard and answer a few relevant questions that we had.
We now seem to have a TV that works better than it ever has done so far and we can't ask for any more than that. Thank you.
Scott was polite, cheerful and very helpful. We hope not to see him again but the coffee is ready if he ever has to call again. Nice guy, good job.

Svar från Repairguys
We received a good service from Scott…
We received a good service from Scott at Repairguys ,he arrived within the allotted time frame and carried our the repair to the TV quickly and efficiently

Svar från Repairguys
Scott was friendly and professional
Scott was friendly and professional. Fixed my television.

Svar från Repairguys
Scott was fantastic
Scott was fantastic! On time, polite, tidy and repaired the (very large) TV quickly. He plugged everything back in and made sure it all worked before leaving, taking all the packaging with him. Highly recommend him for future work!

Svar från Repairguys
Ryan was very professional and…
Ryan was very professional and friendly, he arrived when he said he would and sorted the issue. We are very happy with the service. Thank you.

Svar från Repairguys
Brilliant fast service
Brilliant fast service. Very clever man.connected my dvd in 5 minutes. Highly recommend.

Svar från Repairguys
Mathew was fantastic
Mathew was fantastic, very professional. He called ahead of time to check availability, and he fixed our problem with ease. He is very knowledgeable in his work, fast, effective, and treats you like a human, not just another job on the list. I would highly recommend this service to each and everyone reading this.

Svar från Repairguys
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







