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Rentout International Ltd. Omdömen 

74
TrustScore 4.5 av 5

4,6

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Overall, a great experience! The car I booked at first was declined by the host, but the system immediately suggested another car which was better for the price I paid at first (no extra money for... Se mer

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Betygsatt 5 av 5 stjärnor

I love this app! It greatly simplifies and lowers the cost of the rental process. I appreciate that I can reserve the precise car I need, whether it's a luxury vehicle for a weekend trip or an afford... Se mer

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Betygsatt 5 av 5 stjärnor

Alles verlief reibungslos, vom Buchungsvorgang über die Kommunikation, das Auto war in gutem Zustand, die Abholung usw. Ich empfehle wirklich, Rentout zu nutzen. Meine erste Erfahrung und nicht die l... Se mer

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Betygsatt 4 av 5 stjärnor

Experience with the app wasn't good. I struggle many times and at many steps. Few examples: - When you look for renting for a period of let say 3 day, you get in your search results car availa... Se mer

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Företagsinformation

  1. Biluthyrningsbyrå
  2. Uthyrning av av vitvaror och hushållsapparater
  3. ATV-uthyrning
  4. Bildelningsplats
  5. Försäkringsmäklare
  6. Skåpbilsuthyrning

Skrivet av företaget

Rentout is a car-sharing app, providing worldwide drivers with the easiest car rental booking process online by skipping the rental car counter and waiting lines. Our drivers enjoy full insurance plans, 24/7 support and road assistance, online and cash payments, pickup and delivery services, and free cancellation and refund policies.

Rentout cares about its user’s protection, privacy and transparency.

Support and road assistance 24/7

Support and road assistance 24/7
1. Seamless car booking process 2. Full insurance plans up to your choice 3. 24/7 support and road assistance 4. Unlimited kilometers 5. Pickup and Delivery services 6. Personal driver services 7. Free cancellation up to 24 hours before 8. Protective refund policies 9. No hidden fees 10. No credit card required 11. No secondary driver fees 12. No young driver fees 13. No insurance obligations 14. No waiting around 15. Instant booking and online payments 16. The largest and the cheapest car fleet in the Balkans 17. All your data is safe with us

Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

74 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(74)

63 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Odlicna ponuda

Odlicna ponuda. Povolni ceni. Ja preporacuvam stranata. Moze da iznajmite automobil so mnogu dobar kvalitet i cena.

2 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

It was Great.

15 april 2026
Logotyp för Rentout International Ltd.

Svar från Rentout International Ltd.

Thank you so much for the feedback! We are thrilled to hear you had a great experience with us. We look forward to being your go-to choice the next time you need a rental.

Betygsatt 5 av 5 stjärnor

Best site to rent a car

3 mars 2026
Omdöme utan inbjudan
Logotyp för Rentout International Ltd.

Svar från Rentout International Ltd.

Hi Kledi, thank you for the high praise! We strive to make our booking process as seamless as possible, and we're so glad you found it to be the best. Safe travels and see you next time!

Betygsatt 5 av 5 stjärnor

Great service

Great service, the man is really nice.

3 mars 2026
Logotyp för Rentout International Ltd.

Svar från Rentout International Ltd.

We really appreciate your kind words! Our team takes great pride in providing friendly, courteous service, and I’ll be sure to pass your compliments along to the staff member who assisted you. Enjoy the road!

Betygsatt 5 av 5 stjärnor

Molto sodisfatto sia del veicolo che…

Molto sodisfatto sia del veicolo che del prezzo e anche il personale molto puntuale e serietà .
Complimenti

10 februari 2026
Logotyp för Rentout International Ltd.

Svar från Rentout International Ltd.

Grazie mille, Oriana! Siamo felicissimi che lei sia rimasta soddisfatta del veicolo, del prezzo e della puntualità del nostro staff. La serietà è la nostra priorità. Alla prossima!

Betygsatt 5 av 5 stjärnor

The best rent company around

Everything went so smooth

31 januari 2026
Omdöme utan inbjudan
Logotyp för Rentout International Ltd.

Svar från Rentout International Ltd.

Everything going smoothly is precisely what we aim for Klajdi! Thank you for choosing us as the best in the area. We can’t wait to help you with your next trip!

Betygsatt 5 av 5 stjärnor

Easy to book

Easy to book. They react quickly to our messages

12 oktober 2025
Omdöme utan inbjudan
Logotyp för Rentout International Ltd.

Svar från Rentout International Ltd.

Hi Sandra! Thank you for the feedback. We know that time is precious when planning a trip, so we’re glad you found our booking process easy and our response time quick. Safe travels!

Betygsatt 5 av 5 stjärnor

Overall, a great experience!

Overall, a great experience! The car I booked at first was declined by the host, but the system immediately suggested another car which was better for the price I paid at first (no extra money for this case). It was a short trip, only 2 days, but will definitely book another car for my trip next month. :)

I had communication with the Rentout support team for the suggested car and they were very friendly and helpful!

I contacted with the car rental via the app, the contract was sent via email and no need for other papers in the host place. Amazing client experience after the booking!

20 september 2025
Omdöme utan inbjudan
Logotyp för Rentout International Ltd.

Svar från Rentout International Ltd.

Thank you for the detailed review, Xhesi! We’re so glad our system and support team could turn a declined booking into an upgrade for you. It’s wonderful to hear that the digital contract process saved you time at pickup. We can't wait to help you with your trip next month. See you soon!

Betygsatt 5 av 5 stjärnor

Quick, simple, and hassle-free

I immediately got the car I wanted! With thousands of cars to pick from, this app is really easy. Rental experience that is quick, simple, and hassle-free. I would strongly advise

10 juli 2025
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Svar från Rentout International Ltd.

Dear Ornela, We’re thrilled to hear you found the perfect car so quickly! 🚗✨ Making the rental process simple and hassle-free is exactly what we aim for. Thanks so much for the strong recommendation!

Betygsatt 5 av 5 stjärnor

Great app & good car

Great app, but most importantly I was very pleased about Rentout Client service and their services. The Car as well was perfect and for a cheaper price regarding the market. Totally recommend recommend Rentout

30 augusti 2025
Logotyp för Rentout International Ltd.

Svar från Rentout International Ltd.

Dear, we’re so glad to hear you enjoyed both the car and our client service! Providing quality at the best value is what we strive for. Thanks a lot for the recommendation, it means so much to us!

Betygsatt 3 av 5 stjärnor

comments on the cars and owners

Good for first steps – open account, look for a car
Not good for next step when I found a car – bad and stressful communication – the car owner does not confirm the reservation for many days, there is no way to contact him, finally I had to write to Rentout help desk who found another car!
With the other car it is also stressful because the car owner does not answer in the Rentout chat, and his phone number is not available.
The situation was improved only 1 day before the start when the car owner mobile phone was available and we could communicate by WhatsApp. But before this it was very stressful for me because I was never sure about my reservation.
After that for the trip all was OK.
Also why there is zero comment in your system for the cars and owners? It is not reassuring when we look for a car.

24 augusti 2025
Logotyp för Rentout International Ltd.

Svar från Rentout International Ltd.

Dear Mr. Kim,

Thank you for your feedback. We're pleased to hear that the initial steps, creating your account and searching for a car, went smoothly.

We’re very sorry to learn about the communication difficulties you experienced during the reservation process.

We completely understand how important it is to feel confident and secure when planning a trip. As you may know, we responded to all your emails promptly to ensure you received the right service and the right car at the agreed price during the high season.

We're actively working to encourage our hosts to respond promptly through the Rentout Chat. While most hosts use the chat effectively, the one you selected was new to our platform and needed a bit more time to become familiar with how the app works.

For future bookings, please don’t hesitate to contact us, we’ll be happy to help establish direct communication with your Host to ensure a smoother experience.

We’d also like to let you know that the Rentout app includes a review system for Hosts, Cars, and Clients.
We kindly encourage you to leave a review about your experience to help others make informed decisions and to support ongoing transparency across the platform.

We’re glad everything went well with your trip in the end, and we look forward to providing you with a more seamless experience next time.

Thank you once again for sharing your thoughts, it truly helps us improve.

Warm regards,
Devit

Betygsatt 4 av 5 stjärnor

Bad & Great: Bad experience with the app for the booking but Great experience after booking!

Experience with the app wasn't good. I struggle many times and at many steps.
Few examples:
- When you look for renting for a period of let say 3 day, you get in your search results car available for 5-day period minimum, so not relevant
- when you select your car, you want to use a pickup or drop off location. You select the location, click ok, button switches to Edit, and you're stuck
- about previous issue, I sent a message to support, never got an answer
- insurance is sometimes mandatory sometimes not mandatory and sometimes not available. Hard to understand why
- got stuck at accepting the policy step, so couldn't finalize my request.
All of the above were very time consuming and almost got me away from renting
But when I succeeded, then everything went very well: contact with the car rental via app and via WhatsApp, information, contract, feeling and explanation when getting the car, same when returning the car. Perfect client experience after the booking!

25 augusti 2025
Logotyp för Rentout International Ltd.

Svar från Rentout International Ltd.

Dear Alex,

Thank you for your review, we truly appreciate your feedback. Your shared experience helps us improve and better serve you in the future.

We’d like to address the concerns you raised:

Regarding the 3-to-5-day availability of car rentals, this setting is determined by individual Hosts based on their preferences. However, your feedback has highlighted an important area for improvement. We are currently working on a system update, scheduled for release in September 2025, which will automatically filter availability options. This update should be active within the next 3–4 weeks, so you won’t encounter this issue moving forward.

The reason you were shown the "edit service" option is that the Host in question does not offer extended-distance delivery. It’s likely that your requested location exceeded the range of their standard delivery service.

As for insurance plans, we’ve partnered with SIGAL to offer consistent coverage and transparent pricing to all clients. However, some Hosts choose to manage their own insurance and may opt out of using our SIGAL partnership. To ensure peace of mind in future rentals, we recommend selecting cars that clearly indicate SIGAL insurance coverage in the app.

Finally, you should be aware that our client support team addressed your inquiry through the Rentout app's ticketing system 26 minutes after we received your request.

Our commitment to providing timely, reliable customer service and ensuring every client enjoys a smooth rental experience with the perfect car is unwavering.

Kind regards,
The Rentout Team

Betygsatt 5 av 5 stjärnor

We recently rented a Volkswagen Golf…

We recently rented a Volkswagen Golf and couldn’t be happier with the experience. The car was spotless, well-maintained, and very comfortable to drive. It handled beautifully on both city roads and longer motorway trips, with great fuel efficiency that really impressed us.

The pickup and drop-off process was smooth and hassle-free, with clear communication and friendly service throughout. Everything was exactly as promised, which gave us real peace of mind.

Overall, we had an excellent rental experience and would happily recommend both the Golf and this rental company to anyone looking for a reliable, enjoyable drive.

24 augusti 2025
Logotyp för Rentout International Ltd.

Svar från Rentout International Ltd.

Dear Natalie,

Thank you so much for your kind words and for taking the time to share your experience with others!

We’re thrilled to hear that you enjoyed your rental of the Volkswagen Golf and that everything, from the car’s condition to the pickup and drop-off process, met your expectations. It's great to know the Golf delivered a smooth, efficient, and comfortable drive, both in the city and on longer trips.

Your feedback means a lot to us and motivates our team and Hosts to keep delivering a better & reliable service. We’re glad we could provide you with a hassle-free experience and peace of mind throughout your journey.

We’d be delighted to serve you back anytime, and thank you again for the recommendation!

Warm regards,
The Rentout Team

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