Rentokil Property Care Omdömen 

1 275
•
TrustScore 4.5 av 5

4,6

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Lloyd & Shane were extremely helpful and professional throughout the whole process of firstly Lloyd coming and surveying the property and then lastly with Shane coming out and completing the works on... Se mer

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Betygsatt 5 av 5 stjärnor

Excellent workmen , always on time ! Very tidy , informative and helpful. I was very pleased with the whole project ! From the initial surveyor Nigel to John and John they were great !

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Betygsatt 5 av 5 stjärnor

Pav from Rentokil Property Care came out very quickly to see our problem with damp stone work. He did some test has took some stones away for further testing but most of all has put our minds at ease... Se mer

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Betygsatt 5 av 5 stjärnor

I would highly recommend Rentokil to treat woodworm. The technician which came to our property (Jim) was so helpful and very friendly. He explained everything with me being pregnant and how long to wa... Se mer

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Företagsinformation

  1. Impregneringsföretag

Om Rentokil Property Care

Skrivet av företaget

Rentokil Property Care provides homes and businesses across the UK with the very best property preservation service. As long term members of the Property Care Association, registered Trust Mark contractors and members of the Contractors Health and Safety Scheme, you can be sure that your property is in safe hands.

Our team of qualified and experienced surveyors and technicians are ready to provide solutions for all types of property damage, including damp problems, woodworm beetle infestations, wood rot, or even a leaking basement.

Request A Survey
As proud PCA members you can be sure all work carried out is of the highest quality
For 60+ years we have protected properties across the UK from woodworm, damp and rot
Our surveyors are fully trained, holding CSRT and CSSW qualifications

Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(1 275)

47 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Very good and efficient service

Very good and efficient service. Helpful and friendly.

8 augusti 2024
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Svar från Rentokil Property Care

Chris, we are really pleased to hear that you were happy with the level of service provided by our team. We will be sure to pass on your feedback. Thank you.

Betygsatt 5 av 5 stjärnor

Karl and Sean did a fantastic job

Karl and Sean did a fantastic job. They explained the process, did a thorough clean and even did some extra areas we hadn’t spotted.

29 juli 2024
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Svar från Rentokil Property Care

Hello, thank you for taking the time to share your experience with us. We're delighted to hear that you were happy with the level of service provided by Karl and Sean. We will be sure to pass on the kind words to them both. Thank you.

Betygsatt 5 av 5 stjärnor

Superb job

Sam and James are very professional and knowledgeable. Friendly, helpful and hardworking

19 juli 2024
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Svar från Rentokil Property Care

Hello Robin, thank you for your 5-star review! We are delighted to hear that you enjoyed your experience and we will be sure to pass on the kind words to Sam and James.

Betygsatt 5 av 5 stjärnor

Great service, begging to end.

From the initial call our case was handled in a caring, compassionate and personable manner. From calls with Carla to the inspection and the spraying. The three team members we have dealt with were informative and professional throughout the whole experience. Any difficulties or misunderstandings on our part were explained or altered to make for an easier transaction and service. I would highly recommend and well worth the money.

19 juni 2024
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Svar från Rentokil Property Care

Chris, Thank you for the wonderful review of our service and for recommending us! It is great to hear that you enjoyed your experience with us and to hear your kind words of appreciation for all involved. We will ensure your feedback is shared with Carla and the entire team. Thanks again!

Betygsatt 5 av 5 stjärnor

Thorough, courteous, personable and professional.

Daniel was thorough, courteous, personable and professional. He took time to involve us in the survey and to explain what he found and our options. He inspired confidence in his expertise and judgment and in the company itself. Any doubts we might have had about engaging Rentokil to carry out work or taking out a guarantee were swept away by his clear and reassuring explanations.

19 juli 2024
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Svar från Rentokil Property Care

Hello, we are so happy to hear that Daniel provided you 5-star service, it will mean a lot to him that you took the time to share your feedback with us and the rest of our community. We will ensure your comments are passed onto Daniel, he will be thrilled. Thank you very much.

Betygsatt 4 av 5 stjärnor

Timber treatment in loft

Our dealings with Rentokil were first class from the initial survey of the timber problem in the loft to the completion of the treatment process. Both technicians were extremely pleasant, punctual and absolutely no trouble whilst in our property. In view of the problem we had with the wood in our loft we would not however use the expression GREAT EXPERIENCE

2 juli 2024
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Svar från Rentokil Property Care

Mr King, thank you for taking the time to provide a review. We are delighted to hear that you were happy with the service provided and will pass on your kind comments to all involved. If there are any issues with our works please do not hesitate to contact the branch directly and they will be happy to help.
Thank you.

Betygsatt 5 av 5 stjärnor
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Svar från Rentokil Property Care

Ms Knibbs, thank you very much for taking the time to review our service. We really appreciate your feedback and will ensure your comments are shared with all involved. Thank you.

Betygsatt 5 av 5 stjärnor

Wood Worm Treatment

A fantastic service from start to finish! Very impressed with the team and the onsite staff that carried out the works on a timely manner without any issues.

10 maj 2024
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Svar från Rentokil Property Care

Darren, thank you very much for your review. It is great to hear you enjoyed your experience with us and to hear your kind words of appreciation for the team. We will ensure your feedback is shared with all involved. Thank you.

Betygsatt 5 av 5 stjärnor

Great service

Great service, both on the phone and in person. Very easy to book in, and the survey answered all our questions. The people that carried out our survey were very knowledgeable and gave us suitable recommendations. We have been able to proceed with structural works with more confidence knowing what needs to be done.

29 maj 2024
Omdöme utan inbjudan
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Svar från Rentokil Property Care

Hello Eli, we are so happy that you enjoyed your experience with us. Feedback like yours is valued by every team member here and we will ensure your kind words are shared with the entire team. Thank you very much.

Betygsatt 5 av 5 stjärnor

Rentokil Property Care - first class service

Rentokil Property Care have looked after our period cottage for over 25 years now and we have always found them to be an excellent company to deal with. We also have even more expertise to draw on since they teamed up with Peter Cox a few years back. They always seem up to date with the latest innovations in property care and we have always found their technicians to be some of the best around. A big thank you for their latest help goes to Sam Walsh, Steve Matts and a great plasterer called Dave Turner. Thank you Rentokil/Peter Cox who help us to keep our lovely old property looking its best. We would not trust anyone else.

3 juni 2024
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Svar från Rentokil Property Care

Angela, we appreciate the fantastic review and are glad we could be of service. Our whole team works very hard to keep our customers happy but we can only do it thanks to amazing customers like you. We will ensure your feedback is shared with Sam, Steve, Dave and the entire team, they will be delighted. Thank you very much.

Betygsatt 5 av 5 stjärnor

Excellent service from Liam

Liam arrived on behalf of the company and was excellent - explained what he was going to do, confirmed what he had done and was polite throughout the visit. Thanks Liam!

4 juni 2024
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Svar från Rentokil Property Care

Hello, we are so happy to hear that Liam provided excellent service. We will ensure that he receives your kind words of appreciation, he will be thrilled. Thank you very much.

Betygsatt 5 av 5 stjärnor

Helpful

Helpful, friendly and professional

17 maj 2024
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Svar från Rentokil Property Care

Jane, thank you so much for taking the time to provide a review. We are glad we could be of service and appreciate your feedback. Thank you.

Betygsatt 5 av 5 stjärnor

No other company compares

My mother had bought a property and unbeknown to her was riddled with Dry Rot. I contacted Propery Care and for advice, Richard Broadbent the surveyor dealt with my issue and within a few days Daniel Harper the surveyor was at the door. He attended the property and was extremely professional, thorough and considerate of the situation. They advised what would happen and when, and constantly kept me up to date. Contact with them was always informative and reassuring. The job was completed in a couple of days and with minimal interference.
I wouldnt go to any other Company.

19 april 2024
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Svar från Rentokil Property Care

Lyndsey, we appreciate the fantastic review and are glad we could be of service. We are so happy to hear you had a great experience with us. Our whole team works very hard to keep our customers happy but we can only do it thanks to amazing customers like you. We will ensure your feedback is shared with Richard and Daniel, they will be thrilled. Thank you very much.

Betygsatt 4 av 5 stjärnor

Call back vs customer service

Rentokil's customer contact number 0808 134 7349 staff were not returning calls, albeit I had left 3 messages. I then discovered the email details for the RPC Enquiry Team and had the pleasure of receiving proper customer service from Ruth, which was appreciated. She investigated the issue and gave timely and informative responses. It was a good example of what customer service should be. Ruth's efforts were followed up by Nicky from the Products Division, who persevered when experiencing noticiable difficulties with her communication system. Oh the joys of modern technology. Thank you Nicky

9 maj 2024
Omdöme utan inbjudan
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Svar från Rentokil Property Care

Malcolm, we are so sorry that you had difficulty in your initial contact but very happy to hear that Ruth and Nicky were able to turn this around for you. Thank you very much for your feedback and we will ensure that both Ruth and Nicky receive your kind words. Thank you.

Betygsatt 4 av 5 stjärnor

Great service

Sam , from Property Care Northwest who came to do a woodworm survey was knowledgeable and answered our questions accurately. He got back to us with a report promptly and helped us to book a technician.
Michael Mcnulty the technician who did the work was polite, thorough, and left our house in a good condition after his work.

25 april 2024
Omdöme utan inbjudan
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Svar från Rentokil Property Care

Mrs Baines, thank you for your review. We're delighted to hear that you were happy with the service provided by Sam and Michael. We will pass on the kind words!

Betygsatt 5 av 5 stjärnor

Both staff on the phone (Andrea) and…

Both staff on the phone (Andrea) and the person who came out to do the work (James) were helpful, efficient and professional.

2 april 2024
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Svar från Rentokil Property Care

Hello, thank you so much for taking the time to provide a review. We really appreciate your feedback and will pass on your kind comments to Andrea and James. Thank you.

Betygsatt 5 av 5 stjärnor

Great work

Everyone has been so kind and professional. From the survey, to the work being undertaken and the invoicing and communication the whole process was made so straightforward. Mark, Olly, Lee and Jaden were brilliant. I highly recommend them

12 april 2024
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Svar från Rentokil Property Care

Hello Alex, thank you very much for your review. It is great to hear you enjoyed your experience with us and to hear your kind words of appreciation for Mark, Olly, Lee, and Jaden. We will ensure your feedback is shared with them all. Thank you.

Betygsatt 5 av 5 stjärnor

Although we got off to a bad start…

Although we got off to a bad start with Dave having van problems, he certainly made up for it. His work and tidiness are second to none. Dave is a very knowledgeable guy and was happy to explain all that is involved in doing a damp course and thermal boarding, which I found very interesting. He's also a great laugh. Made my three days of upheaval more bearable.

2 april 2024
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Svar från Rentokil Property Care

Ms Dewart, just wanted to let you know how much your review means to us. We are sorry that you had initial problems with the vehicle but very happy to hear that Dave turned it around for you and provided a 5-star service. Thank you so much for sharing your experience with us and we will ensure your feedback is shared with Dave, he will be delighted.

Betygsatt 5 av 5 stjärnor

A great service from start to finish

Sam,the surveyor was very efficient, showing me examples of problems like mine on line and taking photos and measurements. He was friendly and reassuringly knowledgeable. Jason and Jonathan who came to do the work were also skilled craftsmen and did a great job. They worked very hard and were also friendly and respectful of the house. It's great to feel safe with the work and have a guarantee certificate. I can't recommend them highly enough.

26 mars 2024
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Svar från Rentokil Property Care

Louise, thank you for the wonderful review of our service and for recommending us! It is great to hear that you are happy with our service and we will ensure your feedback is shared with Sam, Jason, Jonathan and the rest of the team, they will be delighted. Thank you very much.

Betygsatt 5 av 5 stjärnor

Floor

I was a little apprehensive before the works but James, who had also done some previous work here, was very good and we were very happy with the way everything went being kept informed all the way through and the completed work was very neat.

25 mars 2024
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Svar från Rentokil Property Care

Hello Alison, we are so happy that you enjoyed your experience with us. We appreciate the great review and will pass on your comments to James and the entire team. Thank you.

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