RentADrive.pt Omdömen 

97
•
TrustScore 4.5 av 5

4,7

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

We checked for over 20 different car rentals for Madeira and this company offered us the best service/feeling and had the best reviews. Good website and insurance options. In addition we received v... Se mer

Betygsatt 5 av 5 stjärnor

Experiência autêntica e sem stress Fiquei extremamente satisfeito com o serviço da RentADrive Madeira. Todo o processo foi simples e bem organizado, desde o levantamento do carro até à sua devoluçã... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Sem dúvida a melhor experiência de alugueres que já tive, profissionais simpáticos e sempre dispostos a ajudar, carro limpo, abastecido e em excelentes condições. Muito flexíveis e práticos na hora d... Se mer

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Betygsatt 5 av 5 stjärnor

Recentemente usufrui dos Serviços da RentADrive quando fui de férias para a ilha da Madeira. Não poderia deixar de referir a ótima experiência e qualidade de serviço que me providenciaram. Com uma... Se mer

Företagsinformation

  1. Biluthyrningsbyrå

Skrivet av företaget

Rent a car in Madeira Island . Car rental in Funchal Madeira. Airport car delivery no extra charge. Driving around to discover the island the best way , just ask us how :)Aluguer de carro na ilha da Madeira. veículos para alugar no Funchal. Sem Depósito ou cartão de credito necessário. Entrega no aeroporto ou no seu alojamento .


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

97 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(97)

27 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Best Choice !

I had a very positive experience with RentADrive. Communication was clear, the car was in great condition, and the whole process was smooth and professional.

What really stood out was how fair and customer-oriented the team handled a minor issue at the end of the rental. Very transparent, respectful, and solution-driven exactly how it should be. Good to know that there are still fair Rent Services!

I can genuinely recommend RentADrive and will definitely rent from them again.

29 januari 2026
Omdöme utan inbjudan
Logotyp för RentADrive.pt

Svar från RentADrive.pt

Thank you so much for a trustworthy review that will help others decide. for sure a pleasure serving you.

Betygsatt 1 av 5 stjärnor

Very disappointing, hidden fees, we DO NOT recommend them

We had a very bad experience with this car rental company in Madeira and we do not recommend them.

I booked a car online for 110€, which was clearly shown on their website. However, when I arrived, the final price suddenly increased to 180€, without any clear or transparent explanation of the extra charges. They were unable or unwilling to clearly explain what these “taxes” were.

On top of that, they demanded a 1500€ deposit, or alternatively forced us to buy an extra insurance for 20€ per day, which we paid. Even after that, the price kept increasing.

When we went to pick up the car, they asked for another 150€ “commission/deposit”, saying that “some of the money you will receive back if everything is fine”. This was never clearly stated during the booking process and felt extremely misleading.

At that point, the price had gone from 110€ to 180€ + additional charges, which is unacceptable. We firmly refused to pay and asked either to receive the car for the agreed price or to get a full refund.

This business uses hidden fees, pressure tactics, and unclear explanations. It felt like they were constantly trying to take more money out of our pockets.

Very disappointing and unprofessional experience. Be careful and read everything twice before booking — or better, choose another company.

22 januari 2026
Omdöme utan inbjudan
Logotyp för RentADrive.pt

Svar från RentADrive.pt

Dear Monalisa Sima, we truly are sorry for the way you feel and solidary to your frustration but unfortunately, we do not agree with the way you have exposed this situation as this does not reflect the reality of the events and can be very misleading to our customers.

Let me clarify that first of all, when it comes to the price, we had no interference with it as you have made your booking directly at our website choosing all the details that suited you best (from times for pick up and return, extras and optional cover).
By the end, you had a summary of the price and even made a 10% prepayment, as requested in all our rentals, of 18.25€. Inclusively we have received a print from you on the day of booking with the detailed pricing with the total of 182.50€.
Also, the price and all the taxes for your rental are clearly stated in your rental agreement, the one that has been signed and sent to you via email and WhatsApp. In case you may have lost it we are happy to provide it to you again.

Second point, is that at no moment in time did any of our staff demand you to leave a 1500€ deposit or force you to buy any additional insurance for 20€ per day, since at the time you booked you had already added the SCDW optional cover to your rental for 17.50€ per day (this is clearly stated in the official rental agreement).
Also, at no point in time did our staff request any additional commission or payments of 150€ from you with the indication that “some of the money you would receive back if everything is fine”. What was requested, was a 150€ deposit that would be locked on your card at the beginning of the rental and if everything was ok by the end, it would be fully released from hold. This 150€ deposit is a condition of the SCDW cover for 1 or 2 day rentals, and this information is clearly stated in our terms and conditions that are clearly visible and available in our website for public consultation (please keep in mind that as a sign of good faith, we opened an exception and we did not even create any holds of this deposit).

Third point, at no moment our staff was misleading, disrespectful or even used pressure tactics towards you nor your travel partners. We are very proud that they were able to maintain a clear professional posture and even be friendly/calm enough to help you find a closure to this whole, even when being pressured and constantly disrupted by you.

At last, we have made all efforts to adjust to your needs since the 1st day without any additional charges, for example:
1-When you asked on the day before to adjust delivery time.
2-When on the day of the delivery you asked us to delay the delivery, by messaging us 15 minutes before the agreed time to meet.
3-When we had to wait +/- 30 minutes for you to meet the colleague that was at the agreed pick up location.
4-When you informed the colleague during the delivery that you needed to return the car earlier than booked, not respecting the 24h minimum day rental without previous notice, forcing us to adjust at last minute.
In none of these changes did we cause any trouble, complications or made any charges accordingly to our terms and conditions.

Without being disrespectful, our recommendation to avoid future situations similar to this, that can be very stressful and confusing for everyone, please read the terms and conditions of any services you would like to book and if you don’t agree with any of the conditions, you’re not obliged to book.

We keep pride of our services and will always strive for clear and professional rentals.
We will for sure use your feedback to improve, as all experiences can teach us a lot, especially the worst ones

Betygsatt 5 av 5 stjärnor

An absolute recommendation

I have never had such a friendly and pleasant experience with a car rental company. They really did everything possible to take the best possible care of us. An absolute recommendation.

22 december 2025
Omdöme utan inbjudan
Logotyp för RentADrive.pt

Svar från RentADrive.pt

Hi Amazing words thank you :)

Betygsatt 5 av 5 stjärnor

Great experience

Great experience! Very responsive, friendly, and the process was incredibly simple. Highly recommended.

6 november 2025
Omdöme utan inbjudan
Logotyp för RentADrive.pt

Svar från RentADrive.pt

Amazing thank you we are pleased with your satisfaction.

Betygsatt 5 av 5 stjärnor

Seriøs og troværdig biludlejer.

Fin service, og venligt personale. Ingen forsøg på at påtvinge lejer ekstra forsikringer, eller andet uoverskueligt påtvunget mersalg. Det her er et ordentligt biludlejnings selskab, som opfører sig troværdigt. En af de bedste biludlejnings oplevelser jeg har oplevet. Kan absolut anbefales. Vi fik udleveret bil i lufthavnen ud fra dialog på Whatsapp, der er ingen fysisk kontor, men det virker helt uden problemer. Det samme med aflevering. Vil helt sikkert bruge selskabet igen. Seriøs og troværdig biludlejer.

1 november 2025
Omdöme utan inbjudan
Logotyp för RentADrive.pt

Svar från RentADrive.pt

Obrigado See you soon we hope.

Betygsatt 5 av 5 stjärnor

Everything went smoothly from start to…

Everything went smoothly from start to finish! The car was in perfect condition, the price was very reasonable, and the full coverage gave us great peace of mind. The whole team was super responsive and friendly - highly recommend this rent-a-car in Madeira!

22 oktober 2025
Omdöme utan inbjudan
Logotyp för RentADrive.pt

Svar från RentADrive.pt

Hi Thank you so much for your feedback

Betygsatt 5 av 5 stjärnor

High-quality service

High-quality service without complications or extreme demands, and very helpful staff. I recommend this agency without a shadow of a doubt.

19 oktober 2025
Omdöme utan inbjudan
Logotyp för RentADrive.pt

Svar från RentADrive.pt

Hi Thank you, So Nice to hear , Greetings from the Team

Betygsatt 5 av 5 stjärnor

The best crew

Ok, Let's be honest, this team is the best, if you need a rental, this is the place, these people are exceptionally kind, warm-hearted and professional!

2 oktober 2025
Omdöme utan inbjudan
Logotyp för RentADrive.pt

Svar från RentADrive.pt

Hi uauuuu we are so lucky to earn your trust, thank you for choosing us

Betygsatt 5 av 5 stjärnor

Great Service

Very friendly and helpful staff, flexible pick-up and drop off. Quick to reply, great service.

24 augusti 2025
Omdöme utan inbjudan
Logotyp för RentADrive.pt

Svar från RentADrive.pt

Hi Thank you. see you soon :)

Betygsatt 5 av 5 stjärnor

I’ve found this agency via ChatGPT and…

I’ve found this agency via ChatGPT and I’m happy to say that was definitely right choose. Car was a new (31kkm), in good condition and Nino and Rodrigo were kind and friendly. Car was arranged on time and picked up from hotel. I’m strongly recommend this company as a sustainable service. No need a credit card or deposit, just be sured that full insurance is covered.

16 augusti 2025
Omdöme utan inbjudan
Logotyp för RentADrive.pt

Svar från RentADrive.pt

Hi amazing Thank you. see you soon :)

Betygsatt 5 av 5 stjärnor

Best car hire

Excellent service, friendly staff, great car, best rates.

19 augusti 2025
Omdöme utan inbjudan
Logotyp för RentADrive.pt

Svar från RentADrive.pt

Thank you for your opinion.

Betygsatt 5 av 5 stjärnor

Nice welcome and car

They greeted us courteously at Funchal airport and have been always available and quick to communicate via WhatsApp and email. They have provided us an efficient car in excellent condition and clean.

2 augusti 2025
Omdöme utan inbjudan
Logotyp för RentADrive.pt

Svar från RentADrive.pt

So nice to hear you were satisfied Thank you for the trust

Betygsatt 5 av 5 stjärnor

The best car rental service in Madeira!

Thank you very much, Nino, Pedro, and Sancho, for your wonderful service!
We have never met such responsive, friendly, and customer-oriented people before.
The car we received was exactly what we ordered and very clean, as if it had just come from the showroom. We were also pleasantly surprised by the price, which left us in no doubt that we should order a car from you.
Special thanks to Sancho for the list of attractions, restaurants, and other activities across the island.
We can't wait to return to Madeira, where we will definitely use your service again.
We wish we could give you more than 5 stars, but we hope our review will win you more customers.

Best wishes and see you soon,
Evgeny and Alexandra

17 juli 2025
Omdöme utan inbjudan
Logotyp för RentADrive.pt

Svar från RentADrive.pt

Hi guys , we are really thankfull ,its very kind of you to mention our team menbers . It was a pleasure serving you both. hope to see you back on the island. :) Big Thank you for your trust

Betygsatt 5 av 5 stjärnor

Agenzia molto seria

Auto nuovissima e pulita,ci hanno consegnato l'automobile dopo le 23.30 direttamente in aeroporto,la procedura è stata semplice e veloce,Nino il proprietario è super disponibile.
Tutto ok
Grazie mille 😘
Iris

24 juni 2025
Omdöme utan inbjudan
Logotyp för RentADrive.pt

Svar från RentADrive.pt

grazie mille è stato un piacere incontrarti, un grandissimo grazie per la fiducia nei nostri servizi

Betygsatt 5 av 5 stjärnor

Recentemente usufrui dos Serviços da…

Recentemente usufrui dos Serviços da RentADrive quando fui de férias para a ilha da Madeira. Não poderia deixar de referir a ótima experiência e qualidade de serviço que me providenciaram.
Com uma especial referência ao Pedro que além da sua simpatia e profissinalismo, revelou ser um colaborador bastante prestável e com preocupação excecional pelo cliente.
Agradeço profundamente pela forte qualidade de serviço.servico 5estrelas muito obrigado.
Aconselho e tenciono repetir!

28 maj 2025
Omdöme utan inbjudan
Logotyp för RentADrive.pt

Svar från RentADrive.pt

Muito Obrigado e ate uma próxima,

Betygsatt 5 av 5 stjärnor

Worth the extra cost

Great company, were given a very clean seat Ibiza, a little underpowered for the hills of Madeira but otherwise fine. They found us at the airport and we delivered it back at the airport. No issues with the staff, very friendly and helpful. we paid a bit more and had full insurance cover fortunately a Madeira driver found the corner of the bumper while it was parked. No deposit or credit card required, highly recommended

31 maj 2025
Omdöme utan inbjudan
Logotyp för RentADrive.pt

Svar från RentADrive.pt

Obrigado it was a pleasure serving you,

Betygsatt 5 av 5 stjärnor

Flight delayed but they waited for me!

I love that they waited patiently for me while my flight was delayed to make sure I had a car when I arrived in Madeira. It's like family.

3 juni 2025
Omdöme utan inbjudan
Logotyp för RentADrive.pt

Svar från RentADrive.pt

Amazing words We are blessed to have you :)

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