Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Accurately removes backgrounds. I constantly use it in projects, and it helps my work reach its best! If you need a reliable background remover for your work/school projects, use remove.bg to make you... Se mer

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Betygsatt 1 av 5 stjärnor

It’s really sucks, it didn’t do the work properly and you can hardly use it without payment. And also please make sure you cancel your subscription at your earliest as it charges you very expensive m... Se mer

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Betygsatt 1 av 5 stjärnor

A fuir ! Je suis plus qu effarée… Je pensais avoir à faire à un bon site, ce n’est pas le cas ! J’ai effectue le détourage d’une photo (pour 0,50€), jusque là je me dis que c’est super… Oui e... Se mer

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Betygsatt 5 av 5 stjärnor

Sou fotografo de produto, especializado em joias. O remove.bg é um software maravilhoso, colocou minha empresa em outro patamar na questão produtividade e qualidade. O atendimento é igualmente excelen... Se mer

Företaget har svarat

Företagsinformation

  1. Programvaruföretag

Skrivet av företaget

Remove Image Background: 100% automatically – in 5 seconds – with a single click – for free. How long does it take to manually cut out an image? Depending on the complexity, perhaps a minute? Or five, or twenty? Even more? With remove.bg you'll be done in 5 seconds. The process is completely automatic and fine-tuning is a breeze. Whether you're editing product photos or portrait shots, our high-quality background remover handles the challenging edges, like hair and other tricky conditions, exceptionally well. remove.bg also integrates with Photoshop so you can use our AI to fine-tune and speed-up your workflow.


Kontaktuppgifter

  • Ungargasse 37/BT1, 3.3, 1030, Vienna, Österrike

  • remove.bg

3,0

Medel

TrustScore 3 av 5

194 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 95 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

A FUIR

A fuir !

Je suis plus qu effarée… Je pensais avoir à faire à un bon site, ce n’est pas le cas !
J’ai effectue le détourage d’une photo (pour 0,50€), jusque là je me dis que c’est super…
Oui en faisant mes comptes, je m’aperçois que moins d’une semaine plus tard j’ai un prélèvement de 39,95€!!
Sans avoir souscrit à un abonnement…

24 mars 2026
Omdöme utan inbjudan
Logotyp för remove.bg

Svar från remove.bg

Hi there! There seems to be a mistake, as you are referring to another website, remove-background.com, and not remove.bg. We are not affiliated with them and don't offer trials or any plans or packs for the price you mentioned. Please reach out to remove-background.com's support team for further assistance.

Betygsatt 5 av 5 stjärnor

Great customer service

Very kind, helpful and very thorough in their responses

23 mars 2026
Omdöme utan inbjudan
Logotyp för remove.bg

Svar från remove.bg

Hi Jess! Thank you so much for your kind words! We’re really glad to hear that you had a positive experience with our team. :)

Betygsatt 5 av 5 stjärnor

I Love Remove.bg

Accurately removes backgrounds. I constantly use it in projects, and it helps my work reach its best! If you need a reliable background remover for your work/school projects, use remove.bg to make your work as aesthetically pleasing as possible. The reason I gave it five stars is because there is nothing to improve from this site. 💗💗💗

10 mars 2026
Omdöme utan inbjudan
Logotyp för remove.bg

Svar från remove.bg

Hi! Thank you for the amazing feedback — we’re thrilled to hear remove.bg is supporting your work so well! Your kind words mean a lot to our team. We really appreciate your support! :)

Betygsatt 1 av 5 stjärnor

it doesn't even delete the background…

it doesn't even delete the background buddy! i tried using the magic brush but all they do was nothing but kept saying "unknown error" and btw my wifi is super OK.

7 mars 2026
Omdöme utan inbjudan
Logotyp för remove.bg

Svar från remove.bg

Hi! We’re sorry you experienced this issue. The “unknown error” message isn’t expected, and our team would be happy to take a closer look. Please reach out to our support team at support@remove.bg so we can help.

Betygsatt 1 av 5 stjärnor

It’s really sucks

It’s really sucks, it didn’t do the work properly and you can hardly use it without payment. And also please make sure you cancel your subscription at your earliest as it charges you very expensive monthly fee which is absolutely useless

1 februari 2026
Omdöme utan inbjudan
Logotyp för remove.bg

Svar från remove.bg

Hi! We’re sorry to hear you had a frustrating experience. Our pricing and subscription details are always shown upfront, and subscriptions can be managed or cancelled anytime in your account settings. We appreciate your feedback and will share it with the team.

Betygsatt 2 av 5 stjärnor

The AI was confused by my logo image…

The AI was confused by my logo image and removed far more than the just the background. My logo is black with a gold accent on a white background enclosed in a back circle. I wanted to remove the white background of the outside the circle so I could paste the logo into a black frame of video clip. The end result was useless. If I could, I'd upload an image of the result.

17 februari 2026
Omdöme utan inbjudan
Logotyp för remove.bg

Svar från remove.bg

Hi! We’re sorry to hear the result didn’t meet your expectations. Logos with fine details or enclosed shapes can sometimes be challenging for automated background removal. We appreciate your feedback and will pass it along to help improve the experience.

Betygsatt 1 av 5 stjärnor

Says it was free

Says it was free, did a bunch of work. You know what was free? A crappy preview version, while the proper resolution image costs you a monthly payment. Uber fake. Is not free. It would be like a restaurant that says its food is free, then directs you to its dumpster in the back, and if you want to eat the food, you have to pay for it.

4 februari 2026
Omdöme utan inbjudan
Logotyp för remove.bg

Svar från remove.bg

Hi, thanks for your review. We’d like to clarify that remove.bg can absolutely be used for free. Anyone can remove a background and download a preview image at no cost — no subscription or even account required.

High-resolution downloads are part of our paid service. Creating and maintaining high-quality AI processing requires infrastructure, ongoing development, and a dedicated team. Like most professional tools and services, we charge for advanced features and full-resolution results so we can continue improving and supporting the product.

We always aim to be transparent about what is included for free and what requires payment, and we’re sorry if that wasn’t clear in your experience.

Betygsatt 1 av 5 stjärnor

Scam all the way thru..

Scam all the way thru... Not worth even the tiniest thought.

18 januari 2026
Omdöme utan inbjudan
Logotyp för remove.bg

Svar från remove.bg

Hi there,
We’re sorry to see this review, but we don’t have enough information here to understand what went wrong or how we may have helped. We don’t engage in scams, and we’re always happy to look into specific issues if something didn’t work as expected.

If you’re open to it, please reach out to us directly with more details so we can review your case and assist properly.

Betygsatt 1 av 5 stjärnor

Sono dei ladri

Sono dei ladri, dopo aver speso 0,60€ per una rimozione dello sfondo, mi hanno rubato 50€ nei giorni successivi, appena inserite i dati della vostra carta poi prendono i soldi che vogliono, sono dei truffatori

29 december 2025
Omdöme utan inbjudan
Logotyp för remove.bg

Svar från remove.bg

Hi, based on your description of the issue, it appears you may have left this review for the wrong service.

We do not offer any 0,60 that convert into paid subscriptions. Our platform can be used completely for free without any card details - you're welcome to try it yourself at any time on remove.bg.

The billing experience you've described does not match our service model. Your feedback would be better directed at the correct service where this issue occurred.

Betygsatt 5 av 5 stjärnor

Fast and Accurate Background Removal

Remove .bg has been a lifesaver for my design work. It removes backgrounds from images within seconds and does a surprisingly clean job, even with complex edges. Super easy to use and very reliable. Highly recommended for anyone working with visuals!

27 december 2025
Omdöme utan inbjudan
Logotyp för remove.bg

Svar från remove.bg

Thanks so much for the kind words! We’re really glad to hear that remove.bg has been helpful for your design work and that you’re happy with the quality and ease of use.

We truly appreciate the recommendation!

Betygsatt 1 av 5 stjärnor

The day after I used this site FRAUD

The day after I used this site, and the card was not used for anything else, I immediately started having fraud on my card , it came from this site as my card was not used any where else

17 december 2025
Omdöme utan inbjudan
Logotyp för remove.bg

Svar från remove.bg

Hi there,

We take payment security very seriously, so we’d like to clarify a few important points. remove.bg can be used for free and does not require a card or any payment details.

Card information is only requested if a user actively chooses to purchase HD downloads or a subscription and manually completes checkout. There is no automatic billing, and we don’t have any way to access card details unless they are deliberately entered during a purchase.

Because of this, if no payment was made on remove.bg, any fraudulent card activity would not be connected to our service.

We previously asked for additional details so we could investigate this properly, but we didn’t receive any further information. If you’re able to share the transaction details with our support team, we’ll be happy to take another look.

Betygsatt 1 av 5 stjärnor

Abofalle

Abofalle. 40 Euro pro Monat. Leider ungewollt 2 Monate bezahlt. 80 Euro für das Freistellen von einem Foto. Die Anfrage auf ein Entgegenkommen wurde abgelehnt. Das ist mir noch nie passiert.

7 december 2025
Omdöme utan inbjudan
Logotyp för remove.bg

Svar från remove.bg

Hi there,

Thanks for taking the time to share your feedback. I’m sorry to hear about the unexpected charges.

Just to clarify — the main idea of a subscription is that it renews automatically each month, and we make sure to communicate this clearly in multiple places before purchase. We don’t hide this information in any way, and users can cancel their subscription themselves at any time from their account settings.

If you’d like us to take another look at your case, please reach out to us at team@remove.bg with the email address associated with your account. We’ll be happy to check the details for you.

Betygsatt 4 av 5 stjärnor

Пользуюсь время от времени

Пользуюсь время от времени. В основном работает хорошо. Хотя бывают мелкие косяки.
Самая существенная проблема - в бесплатной версии изображение искусственно делают меньше

29 november 2025
Omdöme utan inbjudan
Logotyp för remove.bg

Svar från remove.bg

We’re glad to hear that remove.bg generally works well for you, and we appreciate you sharing your experience. The free version does export images at a lower resolution — this helps us keep the tool available to everyone at no cost. If you ever need full-resolution results, our Pay-as-you-go credits or subscription plans will give you access to high-quality exports.

You can also earn free credits by inviting friends to try remove.bg. For every successful referral, both you and your friend receive bonus credits — a nice way to enjoy full-resolution results without paying.

Betygsatt 1 av 5 stjärnor

very disappointing…

I recently had a very disappointing experience with this platform. I signed up only to buy a few credits for one or two images, and I added my card strictly for that purpose. At no point did I knowingly activate a subscription, and I never received any email reminder, warning, or notification about a renewal or upcoming charge.

Almost a week later, a subscription fee was taken from my card without any notice. When I reached out to support, they initially offered only half a refund, even though I had not used the subscription at all. Later, they claimed that the renewal was “clearly detailed,” but no message was ever sent before the charge, which feels far from transparent.

I contacted them immediately after noticing the payment, and still the solution offered was minimal and felt more like an excuse than real customer care. It’s disappointing to see companies relying on unclear free-trial mechanisms instead of open communication with users.

Unfortunately, this experience has completely discouraged me from using the platform again. I hope they reconsider their approach, because no service should charge customers without proper notification or refund refusal for something they didn’t use.

26 november 2025
Omdöme utan inbjudan
Logotyp för remove.bg

Svar från remove.bg

Thank you for your feedback. However, based on your description of the issue, it appears you may have left this review for the wrong service.

We do not offer any free trials that convert into paid subscriptions. Our platform can be used completely for free without any card details - you're welcome to try it yourself at any time on remove.bg.

The billing experience you've described does not match our service model. Your feedback would be better directed at the correct service where this issue occurred.

Betygsatt 4 av 5 stjärnor

je découvre que l'on m'a prélevé 49,90…

je découvre que l'on m'a prélevé 49,90 euros sans que je sache de quoi il s'agit. Je suis juste allé détourer une photo !!! cela fait cher la photo.
J'ai juste la crainte d'être encore prélevé sans que je puisse rien maîtriser.
... le 26 novembre : merci de m'avoir répondu, vous me dites que cela ne vient pas de votre organisme, je vais contacter ma banque pour vérifier d'où vient ce prélèvement qui porte votre nom. Bien cordialement
... le 28 novembre : oui désolée il s'agit d'une erreur de destinataire, l'entreprise qui m'a prélevé et qui applique des pratiques commerciales contestables est allremove.bg

9 oktober 2025
Omdöme utan inbjudan
Logotyp för remove.bg

Svar från remove.bg

We're sorry to hear about this charge, but this does not sound like remove.bg.

remove.bg does not charge €49.90 for any of our services. This pricing does not exist in our system, and we do not operate this way.
It sounds like you may have used a different service, but your review was left on remove.bg's page.

You'll want to check your bank statement to identify the actual merchant, then contact them to resolve your billing issue and direct your feedback to the correct company.

Betygsatt 2 av 5 stjärnor

700 credits de detourage PERDU

Le détourage est parfait, aucun problème de ce côté. Mais attention : j’ai acheté près de 700 crédits et en me désabonnant, j’ai perdu tous mes crédits restants. C’est une arnaque pure et simple, totalement inacceptable et parfaitement malhonnête envers les utilisateurs.

1 november 2025
Omdöme utan inbjudan
Logotyp för remove.bg

Svar från remove.bg

Hi there, we’re really glad to hear that you were happy with the quality of the cutouts.

Regarding the credits: we offer two different options — subscriptions and Pay-as-you-go credits, which never expire. In this case, you chose a subscription plan, and as stated in the plan details, subscription credits only remain available while the subscription is active. When the subscription is cancelled, any unused subscription credits expire automatically.

We understand it can be disappointing if this wasn’t what you expected, but the system worked as designed and no credits were taken outside the subscription rules. If you have any questions or need help choosing the best option for your needs in the future, we’re always here to help.

Thank you for sharing your feedback.

Betygsatt 5 av 5 stjärnor

Remove BG makes it so easy

Remove BG makes it so easy! I love that they have a free version, which I originally started using, and then different pay as you go options, which I moved over to as my Graphic Design skills and needs increased. I mostly use Remove BG for creating yearbook designs for our school's yearbook. Plus the customer service has been very helpful when I have a question!

12 november 2025
Omdöme utan inbjudan
Logotyp för remove.bg

Svar från remove.bg

Thank you so much for sharing your experience! We're thrilled to hear that remove.bg has been helpful for your yearbook designs - that sounds like such a meaningful project for your school community.

We really appreciate you taking the time to mention our customer service team as well. Knowing we've been able to help when you've had questions means a lot to us.

Thank you for being part of the remove.bg community, and best of luck with your yearbook designs!

Betygsatt 5 av 5 stjärnor

Highly Recomended

Remove.bg is a very useful resource for photographers and well worth the cost of upgrading to a paid version. What makes Remove.bg even better is the great customer service that provides quick and effective responses.

4 november 2025
Omdöme utan inbjudan
Logotyp för remove.bg

Svar från remove.bg

Thank you so much for taking the time to share your experience! We're thrilled to hear that Remove.bg has become a valuable tool in your photography workflow and that you're finding the paid version worthwhile.

Your kind words about our customer service team mean the world to us – we'll be sure to pass along your feedback to them!

Betygsatt 5 av 5 stjärnor

A very simple and effective tool.

26 oktober 2025
Omdöme utan inbjudan
Logotyp för remove.bg

Svar från remove.bg

Hi! We’re so glad to hear you found remove.bg simple and effective — that’s exactly what we aim for! Thanks for taking the time to share your feedback!

Betygsatt 1 av 5 stjärnor

ARNAQUE TOTALE

Ne faites pas confiance à ce site. A FUIR TOTALEMENT. C'est une ARNAQUE. Le site vous propose de supprimer le fond d'une photo pour à peine 1€, sauf qu'avant de vous donner le rendu vous êtes obligés de leur mettre un avis sur Trustpilot, d'où les nombreux bons avis présents qui n'ont pas encore eu de déconvenues. Puis, quelques semaines passent et vous êtes prélevés de 40€ soit disant parce que vous avez souscrit un abonnement. Sauf que vous ne l'avez jamais fait et évidemment vous ne serez jamais remboursés de ce montant-là, car votre banque se refusera d'y faire opposition. C'est une HONTE totale. Je vous incite à signaler cette fraude autant que vous êtes sur les sites d'État dédiés.

1 oktober 2025
Omdöme utan inbjudan
Logotyp för remove.bg

Svar från remove.bg

Hi there,
We're concerned about your experience, but this doesn't match our service. remove.bg offers free use without login, plus transparent paid plans - but we don't offer €1 plans that convert to €40 subscriptions, nor do we require Trustpilot reviews for downloads.
This sounds like a fraudulent third-party site. Please contact our support team at team@remove.bg with your transaction details so we can investigate and help resolve this.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer