Remit home is making my life so easy I can solve problems out so quickly, my family would get the money instantly just after the transaction. Thanks so much
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This guys are scammers the took about 1600 pounds and for days and kept telling me they were precinct the money please avoid them They are scammers.They kept reassuring and telling lies .they annoyi... Se mer
Företaget har svarat
I had a great experience with Remit Home. My transfer was temporarily held due to an oversight on my part, but Mr. Talha handled my case efficiently and resolved the issue in a very professional manne... Se mer
Företaget har svarat
On Friday, 6th February 2026, a concerned manager of Remit Home called me to try to overturn my mistrust caused by my problem which started on 25th January. Although I received a refund, he didn’t l... Se mer
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Företagsinformation
Skrivet av företaget
Remit Home is a secure money transfer service based in Keighley, UK. We are regulated by the Financial Conduct Authority (FCA) and HM Revenue & Customs (HMRC) for international money transfers.
Kontaktuppgifter
6-12 Cooke Street, West Yorkshire, BD21 3NN, Keighley, Storbritannien
- +443300270399
- support@remithome.net
- remithome.net
3,3
Medel
1 tn omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fraud
I would not recommend using this company if you need to send money.
I used their app to send £200 to my mother in Ghana on Friday, 12/12/25, around 12 noon. As of 15/12/25, she still has not received the money.
The app shows the transaction as delivered, but the money has not been delivered to her. I have been communicating with the Remit Home support team, and they keep telling me to “wait one hour.” I have been told this repeatedly since Friday, with no resolution.
At this point, I do not believe the company is reliable. If you want peace of mind, I would advise not using this service. I am still trying to get my money refunded.
12 december 2025
Omdöme utan inbjudan
Svar från Remit Home
Hi Afrakomah Bernice, thank you for your feedback. We would like to clarify that this transaction has been fully refunded to your account, and we have already notified you of this resolution.
At Remit Home, we prioritize transparency and ensure all issues are settled professionally. While we always aim for immediate delivery, we took the necessary steps to return your funds once you raised your concerns. For any further questions, please contact us at +441535553402 or support@remithome.net.
Remit Home has horrible operations
Remit Home has horrible operations, the entire remittance company is highly incompetent because i don't understand why a Simple reversal transaction has to take forever to be done. The level of incompetence by Remit Home remittance company is appalling. People should be careful dealing with them.
10 november 2025
Omdöme utan inbjudan
Svar från Remit Home
Hi Francis, we have no record of a transaction matching your details. Please note that while we process requests immediately, reversals depend entirely on the receiving bank's protocols. We always go above and beyond to assist, so please contact us at +441535553402 or support@remithome.net with your transaction ID so we can verify this for you.
Is it said that is transfer free,why…
Is it said that is transfer free,why are you now charging £.95 oer each transfer please
12 december 2025
Omdöme utan inbjudan
Svar från Remit Home
Hello Alfred Asare, thank you for your question. Remit Home offers two options: the Standard Rate (typically transfer free) and the Christmas Special Rate. The nominal £0.95 charge is only associated with transactions using the Christmas Special Rate option. For further details, please contact us at +441535553402 or support@remithome.net.
Remit Home
THIS COMPANY HAS DISSOLED 2024
THIS COMPANY HAS DISSOLED 2024. I HAVE RECEVED SIGNUP INVITATION RECENTLY AND ASKED TO PROVIDE MY ID AND PERSONAL DETAILS.
I AM WORRIED. WHY THIS COMPANY STILL PROMOTING APPS WHEN COMPANY IS DISSOLVED? TRUST PILOT NEEDS TO REPORT IT TO THE PUBLIC.
13 december 2025
Omdöme utan inbjudan
Svar från Remit Home
Hello Monir, thank you for your review. We assure you that Remit Home is a fully operational, compliant financial institution. We are authorized by the FCA under Firm Reference Number: 514406 and regulated by HMRC. We do not send unsolicited signup invitations. We have been trying to contact you via calls, in-app messages, and email to address any concerns. Please reach us directly at +441535553402 or support@remithome.net for immediate assistance.
Remit Home
Very dishonest service
Very dishonest service. They increase the rate as the highest rate and indirectly charge you transfer fee making their rate the lowest in the market. Meanwhile they are advertising as 0% fee. If you are using to Ghana don't use them. Misleading and dishonest service
13 december 2025
Omdöme utan inbjudan
Svar från Remit Home
Hi George, at Remit Home, we offer total transparency with two distinct options: a standard 0% fee rate and a premium 'Special Rate' for faster processing. These are choices clearly presented to the customer, and we never impose hidden charges. Please contact us at +441535553402 or support@remithome.net so we can clarify these options for you.
Since I begin using this app among…
Since I begin using this app among others so far remit home is the best in terms of their agilities of responding queries and the best part of them is the exchange rate in the market.although sometime back they had some issues in ghana of releasing fund but it was sort in the shortest time possible given details information about the incident,so what we have to consider is that their good is more than their bad.no one is perfect.in conclusion remit home is the best recently in the market keep it up.
11 december 2025
Omdöme utan inbjudan
Svar från Remit Home
Hello John, thank you very much for this outstanding and detailed feedback. We are thrilled to hear you find Remit Home to be the best in the market, specifically praising our quick response to queries and our best exchange rates. We appreciate you acknowledging that the past issue in Ghana was resolved swiftly with clear details. Your trust means a lot to us, and we are committed to providing you with the best experience, we will certainly keep it up.
Remit Home
Extremely good
9 december 2025
Omdöme utan inbjudan
Svar från Remit Home
Hello Samuel, thank you so much for the fantastic feedback, we are delighted to hear you find our service Extremely good.
Remit Home
Astounding i like the way you handle…
Astounding i like the way you handle this transfer,
Keep it up
7 december 2025
Omdöme utan inbjudan
Svar från Remit Home
Hello Emmanuel, that is absolutely wonderful to hear. Thank you for the "Astounding" feedback, we are thrilled that you like the way we handled your transfer.
We are fully committed to providing excellent service and will certainly keep it up.
Remit Home
People should be careful with
As of 29th November money not paid and they don’t know when a refund will be made really
29 november 2025
Omdöme utan inbjudan
Svar från Remit Home
Hi Shadrack Adjei, we have no record of a transaction or account matching your details in our system. Remit Home is a transparent service, and we settle all verified refund requests professionally. Please contact us immediately at +441535553402 or support@remithome.net with your transaction ID so we can investigate this claim.
A huge red flag guys, be warned!
A huge red flag guys! Don't be swayed by the rates! Be warned of this company unless you want to go through the stress and heartache I'm currently going through. I'm only given a one star because that's the least available. I sent £3,300 from my bank in the UK to my bank in Ghana in hope it would be credited within 24hrs per their own policy. It's 8th December and I'm still chasing them. I've contacted their customer service pretty much every day since 1st December and it's exactly a week now but all they tell me is they don't have any control over the payment system in Ghana and that they have already released they money from their side in the UK and so I should wait, they will credit my account today, each time. I've since asked for a refund trice, but they refuse to accept refund request. Guys please don't use them for whatever reason, especially if you need your transfer to complete urgently. This almost sounds like a scam company that shouldn't be permitted to operate anywhere in the UK. If I don't get my money credited today, I'll escalate to the FCA. Be warned or use them at your own peril.
8 december 2025
Omdöme utan inbjudan
Svar från Remit Home
Hi Ernie, we would like to clarify that this transaction has been fully refunded to your account as per our 5–7 working day policy. The initial delivery issue was due to incorrect beneficiary details provided, and as a regulated firm, we ensured your funds were returned safely once the bank network confirmed the failed status. At Remit Home, we prioritize the security of high-value transfers and have remained in contact to resolve this. For further assistance, please contact us at +441535553402 or support@remithome.net.
I have received my money
I have received my money today. Thank you
6 december 2025
Omdöme utan inbjudan
Svar från Remit Home
Hello Rosemary, that is excellent news. We are very pleased to confirm that your money has been successfully received today.
Thank you for letting us know.
Remit Home
I sent £128 which is 2000 Ghana cedi to…
I sent £128 which is 2000 Ghana cedi to my Ghana bank account on the 4th, and today is the 6th yet the money still hasn’t arrived. The delay is unacceptable, and the customer service has been extremely poor. I don’t understand how this app is still allowed to operate when it’s failing to deliver the service customers are paying for. I really wish I had checked the reviews beforehand. Be careful if you’re planning to use this app the first payment may go through, but trust me you will end up losing money and they will tell you they don’t have any contact with the paying side.
4 december 2025
Omdöme utan inbjudan
Svar från Remit Home
Hi Lambert, we have verified that your transfer of 2,000 GHS was successfully delivered. While there was a short processing delay at the receiving bank network, the funds were released and credited. At Remit Home, we ensure every transaction is completed securely, and we are glad the matter is resolved. For any further questions, please reach out to us at +441535553402 or support@remithome.net.
This company has consistently been the…
This company has consistently been the worst money transfer service I’ve ever used.
Every time there’s an issue, they come up with a new excuse first it’s their IT system, then it’s their partner company in Ghana, then something else entirely. Use them 9 out of 10 times and you can be sure your money will be held for days.
As I write this, my current transfer has been pending for two days with no release in sight. There is nothing “instant” about their service.
Think twice before using them. You’ve been warned.
6 december 2025
Omdöme utan inbjudan
Svar från Remit Home
Hi Ephraim, thank you for your feedback. We have verified your history and can confirm that we have successfully processed multiple transactions for you on time. A 'Pending' status only occurs while we await fund confirmation from the sender's bank; once received, we release funds immediately. Any subsequent delay is typically due to the recipient bank's processing times. For direct assistance with your current transfer, please contact us at +441535553402 or support@remithome.net.
Everyone should be careful with Remit…
Everyone should be careful with Remit home because my money is stuck with them and yet they are still looking into it, it’s barely 4 months and yet my £117 is still stuck
3 oktober 2025
Omdöme utan inbjudan
Svar från Remit Home
Hi there, we have no record of a transaction or account matching your details or this specific concern in our system. Remit Home takes all claims seriously, and we do not have funds 'stuck' for any such period. Please contact us immediately at +441535553402 or support@remithome.net with your transaction ID so we can verify and resolve this matter.
Senders should NOT use their services these days
Through Remit Home, £66.23, equivalent to 1,000GHS got lost for no reason. This means Remit Home can’t assure the sender the safety of transactions because third parties failure to transfer the money to the recipient/receiver is the sole risk of the sender. Remit Home has no control over the third parties (MTN, Vodafon, Airtel-tigo GHANA) for their failures
19 november 2025
Omdöme utan inbjudan
Svar från Remit Home
Hello Richard Oduro,
We acknowledge your repeated concern regarding the £66.23 / 1,000 GHS transfer. We must confirm, once again, that our system successfully processed and released the funds to the designated mobile money provider in Ghana.
Our ability to investigate claims of non-receipt is strictly governed by global financial regulations. As you have acknowledged that you cannot provide the necessary official mobile money statement due to irregularities in the beneficiary account's ownership, we are prevented from proceeding with any further investigation.
We are legally bound to verify all claims using official documentation. Since this proof cannot be furnished, we have fulfilled our obligation by confirming the release of the funds from our end.
Remit Home
I am going to make people aware to stop…
I am going to make people aware to stop using this app, this is the third time they've locked up my money with unnecessary issues and stories!! And to get your money back as refund they'll tell you it can take up to 5 to 7 working days!! Please take my advice and don't use this app!! The rate is good but the hassle you'll have to go through to get your money is an absolute nightmare 😫
25 november 2025
Omdöme utan inbjudan
Svar från Remit Home
Hello Selby, thank you for providing your feedback, and we apologize for the frustration you experienced with the required documentation.
We understand your concern regarding the delays and the request for information. Please understand that the requirements you mentioned are mandatory compliance measures dictated by our status as an FCA-regulated company. These security checks are strictly necessary to protect all our customers and their funds from fraud and financial crime.
We are pleased to confirm that your refund transaction has been successfully processed. While we initially stated a maximum timeframe of 5 to 7 working days, we prioritized your request, and the funds have already been credited back to your account.
We regret the inconvenience these necessary procedures have caused and appreciate your patience as we completed these vital security steps.
Remit Home
beginning and somewhere along the line…
beginning and somewhere along the line it was slow when it comes to the delivery but I realised they deliver as quickly after deduction of your funds but the delay was our Ghanaian counterpart who doesn't deliver as they claimed but after I complained about it, it's been soooo smooth and enjoyable infact Remit Home is my number one now since I discovered and confirmed from trustpilot I've stop using all the junk apps I highly recommend it's a mast use
26 november 2025
Omdöme utan inbjudan
Svar från Remit Home
Hello, that is truly wonderful feedback. We are absolutely delighted and incredibly proud to hear that you now find your experience with us "smooth and enjoyable", it means a great deal that, after clarifying the initial delivery point, Remit Home is now your confirmed number one choice.
Thank you for your high recommendation and for placing your trust in us.
Remit Home
Best regards, The Customer Support Team, [Remit Home]
Extremely Disappointing Service Dont Use Them
My transfer with Remit Home failed to arrive on time, and the whole process has been a complete headache. It’s taking far longer than promised, and every time I contact customer support, the staff seem clueless and unhelpful. They don’t know what they’re talking about and give different answers each time.
This service has been unreliable, slow, and frustrating. I wouldn’t recommend Remit Home to anyone who needs their money transferred on time.
23 november 2025
Omdöme utan inbjudan
Svar från Remit Home
Hello Waqas, thank you for sharing your feedback, and we sincerely regret the frustration and disappointment you experienced due to the extended timeline.
We want to confirm that we have successfully resolved the issue. After reviewing your case, we identified that the initial delay was specifically caused by an incorrect IBAN number provided in the original instructions, which required a mandatory, manual amendment process with the receiving bank.
We are pleased to confirm that your payment has now been successfully processed and credited to your beneficiary's account.
We are very sorry for the overall experience and the inconvenience this caused. We tried to contact you directly to update you but were unfortunately unable to connect.
Remit Home
Great rate and efficient service
Great rate and efficient service
19 november 2025
Omdöme utan inbjudan
Svar från Remit Home
Dear Akwasi, thank you for your review, we are delighted to hear you are satisfied with our great rate and efficient service. We appreciate your business.
Remit Home
Your transaction is easier and…
Your transaction is easier and convenient
24 november 2025
Omdöme utan inbjudan
Svar från Remit Home
Hello Seth, thank you for your feedback. We are delighted to hear that you find your transaction experience with us easier and convenient. We strive to make sending money simple.
Remit Home
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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