The only thing I need is just to get right stuff what I paid for, but unfortunately was objected because I can't well keep the greasy pod due to it's sever oil leakage and failed to provide the pictu... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
These cigarettes are very different from the previous ones, they are sweet and the taste is not the same. Although the name is the same. This made me a little upset I would like to update my feedba... Se mer
Företaget har svarat
Second time now that one or more vapes didn’t work. Have contacted the company a few times with one reply offering me a discount of 15 percent on my next order. Why would I continue to order when the... Se mer
Företaget har svarat
Brilliant service. Speedy delivery and easy to order. Great variety and flavours available at a good price - much better value than buying locally. product arrived on time and in excellent conditio... Se mer
Företaget har svarat
3,6
Medel
294 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Refer my last order
Refer my last order , i want to exchange the charger so increase the order amount. But the coupon cannot work i order. I’m already email this case to your support but no reply. Bad feeling for this service.
But they already reply and settle at last month. I hope they can keep the good service for customer.
30 juli 2023
Svar från Relxnow
Thank you for reaching out and we are sorry for the inconvenience caused.
Please be advised that we have sent a confirmation email regarding of the issue that you are experiencing. Has this been resolved?
Once again, we apologize for the inconvenience caused, please do not hesitate to contact us if you have further inquiry!
Fast delivery and great product
Fast delivery and great product. Relx is the best. I particularly like their new disposable vapes.
8 augusti 2023
Don’t believe they are genuine!
I bought three different types and the flavour of all the Relx pods was gross… the mint wasn’t minty, the menthol wasn’t cooling and the red one tasted wet. They were all super harsh as well. Seems like a waste of money, after using the RELX brand for several years from other suppliers, I would say these pods seem fake!
6 augusti 2023
Svar från Relxnow
Thank you for reaching out and we are sorry for the inconvenience caused.
Please be advised that we have sent a confirmation email regarding of the issue that you are experiencing. Has this been resolved?
Once again, we apologize for the inconvenience caused, please do not hesitate to contact us if you have further inquiry!
Very reliable.
Great service. Easy to order what I need. Very quick delivery. Love the freebies that you offer and discount codes. Thank you 😊
3 augusti 2023
I never got my delivery
I never got my delivery. The Courier said it was. But I didn't actually get it!
26 juli 2023
Svar från Relxnow
Thank you for reaching out and we are sorry for the inconvenience caused.
Please be advised that we have sent a confirmation email regarding of the issue that you are experiencing. Has this been resolved?
Once again, we apologize for the inconvenience caused, please do not hesitate to contact us if you have further inquiry!
I am a repeat customer
I am a repeat customer, always impressed with the fast shipping, prompt service and quick reply with any concerns and questions. Reliable product and good value. Will stay loyal.
27 juli 2023
Quick delivery
1 augusti 2023
The watermelon-ice was great but the…
The watermelon-ice was great but the zesty-menthol is un-inhaleable. It was mentioned that the expiry for the zesty-menthol was 100 days and I immediately started using, but you cough uncontrollably.
24 juli 2023
Svar från Relxnow
Thank you for reaching out and we are sorry for the inconvenience caused.
Customer satisfaction is our top priority and we are here to follow up further for the issue. Has this been resolved? Please do not hesitate to contact support@relxintl.com for further inquiry!
Once again, we deeply apologize on the inconveniences that you faced. We truly appreciate your support and your cooperation.
I usually order the watermelon pod but…
I usually order the watermelon pod but the last order I made they gave the disposable vaping device. I was really disappointed.
12 juli 2023
Svar från Relxnow
Thank you for reaching out and we are sorry for the inconvenience caused.
Customer satisfaction is our top priority and we are here to follow up further for the issue. Has this been resolved? Please do not hesitate to contact support@relxintl.com for further inquiry!
Once again, we deeply apologize on the inconveniences that you faced. We truly appreciate your support and your cooperation.
Fast delivery on time
26 juli 2023
Svar från Relxnow
Thank you for your positive comments towards RELX!
We’re thrilled to hear you had a great RELX experience! Your support means a lot to our team!
Bad product
In the batch I just bought, one of the boxes had products which didn't taste as they normally do. They were really foul tasting. I have kept them in case you need them, but I'd be grateful for a refund for that box.
18 juli 2023
Svar från Relxnow
Thank you for reaching out and we are sorry for the inconvenience caused.
Customer satisfaction is our top priority and we are here to follow up further for the issue. Has this been resolved? Please do not hesitate to contact support@relxintl.com for further inquiry!
Once again, we deeply apologize on the inconveniences that you faced. We truly appreciate your support and your cooperation.
Every time I order and select a…
Every time I order and select a delivery service for it to come in time it does not. When I reached out to customer services they were very unhelpful. I still don’t have my order, and their response is that it’s been attempted to be delivered but had it been delivered with the postage I paid for i would have received this. Do not order Royal Mail 24h as you won’t get it
25 juli 2023
Svar från Relxnow
Thank you for reaching out and we are sorry for the inconvenience caused.
Customer satisfaction is our top priority and we are here to follow up further for the issue. Has this been resolved? Please do not hesitate to contact support@relxintl.com for further inquiry!
Once again, we deeply apologize on the inconveniences that you faced. We truly appreciate your support and your cooperation.
Product was exact
Everything I ordered came in excellent condition and was exactly as it was described. The order came quickly and the price was great.
25 juli 2023
Svar från Relxnow
Thank you so much for your kind words!
We're delighted to hear that you had a great experience with us. Your support means a lot to our team!
service was great but my sending…
service was great but my sending address was missing the street name on the label. i hope it won't happen again next time
25 juli 2023
Svar från Relxnow
Thank you for reaching out and taking a time to share your valuable feedback of RELX!
Your willingness to share your thoughts with us demonstrates your commitment to helping us grow, and we truly appreciate your contribution.
Customer satisfaction is our top priority and we are grateful that you enjoyed your experience with RELX!
Reasons for online order
Shipping fast
Assistant helpful
Multiple choices than purchase from retail store
25 juli 2023
Svar från Relxnow
Thank you for reaching out and taking a time to share your experience with RELX!
Customer satisfaction is our top priority and we are grateful that you enjoyed your experience with RELX!
Thank you, and we appreciate the support you have shown us.
Great product.
16 juli 2023
Svar från Relxnow
Thank you for reaching out and taking a time to share your experience with RELX!
Customer satisfaction is our top priority and we are grateful that you enjoyed your experience with RELX!
Thank you, and we appreciate the support you have shown us.
age verify every time
23 juli 2023
Svar från Relxnow
Thank you for reaching out and we are sorry for the inconvenience caused.
RELX is committed to prevent and discourage the use of e-cigarettes by minors and people who are not smokers or vapers through the 'Guardian Program'.
Please refer to our Guardian Program https://relxnow.com/pages/youth-prevention-guardian-program for further information.
Once again, we apologize for the inconvenience caused, please do not hesitate to contact us for further inquiry!
great quality fast delivery
24 juli 2023
Svar från Relxnow
Thank you for reaching out and taking a time to share your experience with RELX!
Customer satisfaction is our top priority and we are grateful that you enjoyed your experience with RELX!
Thank you, and we appreciate the support you have shown us.
Incorrect items
24 juli 2023
Svar från Relxnow
Thank you for choosing RELX.
We are here to follow up further on the issue. Has this been resolved?
Once again, we deeply apologize on the inconveniences that you faced. Please do not hesitate to contact our support for further inquiry!
We truly appreciate your support and understanding on this matter.
The delivery was fast and efficient.
The delivery was fast and efficient.
Maybe next time it will be more convenient for me to put the delivery on the mailbox because it’s a small items only.
21 juli 2023
Svar från Relxnow
Thank you for choosing RELX and for taking the time to share your experience.
We value your feedback tremendously, and it motivates us to continually strive for excellence. If there's anything more you'd like to share or if you have any suggestions, please feel free to reach out. Your insights are invaluable to us.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.