Logotyp för Relvoux
Besök webbplatsen

Relvoux Omdömen 

7
•
TrustScore 3 av 5

3,1

Skriv ett omdömeBesök webbplatsen
Skriv ett omdöme

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Kontaktuppgifter

3,1

Medel

TrustScore 3 av 5

7 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,1

Alla omdömen

(7)

7 omdömen under de senaste 12 månaderna

Skriv ett omdöme

Vi kontrollerar omdömen

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer
Betygsatt 5 av 5 stjärnor

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️

Je suis vraiment très satisfaite de mon expérience avec Relvoux ! La qualité de la robe est incroyable, les finitions sont magnifiques et elle me va parfaitement. ❤️

Le service client est très réactif et professionnel. La livraison a été rapide et le colis était très bien protégé, ce qui est vraiment appréciable.

Je recommande Relvoux à 100 % ! Un excellent service du début à la fin. Je suis ravie de mon achat et je n’hésiterai pas à recommander chez eux. ✨

21 september 2026
Omdöme utan inbjudan
Logotyp för Relvoux

Svar från Relvoux

Thank you for your lovely review and recommendation! We’re delighted that your dress fits perfectly and that you’re so pleased with its quality and finishing details. It’s also wonderful to hear that our customer care team, quick delivery and careful packaging helped make your experience so enjoyable.

Your kind words mean a great deal to us. We hope you feel wonderful every time you wear your new dress, and we look forward to welcoming you back! 🤍

Betygsatt 1 av 5 stjärnor

One of the worst experiences

One of the worst experiences. Don’t trust the beautiful photos of the product, you will receive something different. Be alerted.
Full refund never received!

22 september 2026
Omdöme utan inbjudan
Logotyp för Relvoux

Svar från Relvoux

Dear Natalya,

We’re sincerely sorry to hear that the item you received differed from the product photos and that you have not received a full refund. We understand why this experience has left you disappointed and affected your trust in us.

Please reply to your existing email thread or contact our customer care team at hello@relvoux.com, quoting your order number and mentioning this review. We’d like to look into the product discrepancy, review your previous correspondence and check the status of your refund request, so we can provide a clear update and work towards a fair resolution.

Kind regards,
The Relvoux Team

Betygsatt 1 av 5 stjärnor

1 star is honestly too much for this…

1 star is honestly too much for this experience.

The photos on this website are taken from the original brand, Helsa, and are used to make this dress look like the same product. But it is NOT the same dress in terms of fabric and overall appearance.

The original Helsa Amala is made from jersey fabric, while the dress I received is made from a completely different material. The difference is obvious when you see the actual dress.

This is extremely misleading. If they had photographed the dress they actually manufacture and sell, the pictures would look completely different. Customers should be shown the REAL product they are going to receive, not photos of another brand’s original dress.

Very disappointed. I would not recommend buying from this website unless you are prepared for the possibility that what arrives may look completely different from what you saw online.

24 september 2026
Omdöme utan inbjudan
Logotyp för Relvoux

Svar från Relvoux

Dear Eatemad,

We’re sincerely sorry to hear that the fabric and overall appearance of the dress you received differed from what the product photos led you to expect. We understand why these differences have left you feeling misled and disappointed.
Your concern about the use of another brand’s photographs deserves a thorough review. Our product images and descriptions should accurately represent the items we sell, so you can make an informed purchase.

Please contact us at hello@relvoux.com with your order number and the product name or link. We’d like to investigate the source of the images, review the listing’s fabric details against the item you received, and discuss an appropriate resolution with you. If you’ve already contacted our team, please reply to your existing email thread so we can refer to the information you’ve shared.

Kind regards,
The Relvoux Team

Betygsatt 1 av 5 stjärnor

I would never recommend it.

I would never recommend it.
Unfortunately I read feedbacks after I placed my order.

Usual sc@@m scheme.
Problem with refund.
Endless back and forth nonsense emails.

I ordered a dress, but received a completely different outfit: a top and a skirt, made from different fabric and in a different color, with a very strange and poor quality design and stitching.
The items also have a strong, unpleasant smell.

The product I received does not match what was advertised on the website.

12 september 2026
Omdöme utan inbjudan
Logotyp för Relvoux

Svar från Relvoux

Dear Asiya,

We’re sincerely sorry for the experience you’ve described. Receiving a top and skirt instead of the dress you ordered, with differences in fabric and colour, is understandably disappointing. Your concerns about the stitching, quality and unpleasant smell also deserve careful attention.

We’re equally sorry that the repeated email exchanges have not resolved your refund concerns. You should not have to keep explaining the same issues without receiving clear answers.

Please reply to your existing email thread or contact us at hello@relvoux.com with your order number and a reference to this review. There is no need to repeat the full history. We’d like to review your order, the product listing and your previous correspondence together, so we can investigate the discrepancies you’ve reported, give you a clear response to your refund request and explain the next steps.

Kind regards,
The Relvoux Team

Betygsatt 5 av 5 stjärnor

I had such a great experience with…

I had such a great experience with Relvoux. The dress was stunning. I got so many compliments.
It got delivered one day before the delivery time.

19 september 2026
Omdöme utan inbjudan
Logotyp för Relvoux

Svar från Relvoux

Dear Customer,

Thank you for sharing your wonderful experience with Relvoux! We’re delighted to hear that you found your dress stunning and that it received so many compliments.

We’re also pleased that your order arrived even earlier than expected. Your kind words mean so much to us, and we look forward to bringing you more beautiful pieces in the future.

Kind regards,
Relvoux Customer Care Team

Betygsatt 1 av 5 stjärnor

Absolutely terrible customer service…

Absolutely terrible customer service and refund experience. I would NOT recommend this company.
I placed my order on August 4 and clearly told Relvoux that I needed it by August 27. They failed to meet the deadline, so I cancelled the order and refused the package when it was finally delivered. I NEVER received or had physical possession of the items.
From September 1 onward, I was left waiting for my money back. Despite the tracking clearly showing that the package had been refused and was being returned to the sender, Relvoux initially told me that I would receive a full refund once the package was returned.
Then they completely changed their position.
Instead of refunding my money, they offered me only 60% back + 40% as a gift card, or a 120% gift card. In other words, they wanted to keep my money and force me to shop with them again.
I spent roughly a month and a half without access to my money because of this company and had to waste a ridiculous amount of time emailing them and trying to get back money that was rightfully mine.
In the end, I had to escalate the matter to PayPal to get my refund. PayPal resolved the situation and my money was refunded.
The entire experience was stressful, time-consuming and completely unacceptable. A company should not make customers fight for a refund for an order they never even received.
Think twice before ordering from Relvoux. The products might look nice on the website, but in my experience, the customer service and refund process were extremely disappointing.

15 september 2026
Omdöme utan inbjudan
Logotyp för Relvoux

Svar från Relvoux

Dear Customer,

We are sorry to hear that the delivery timeline and communication surrounding your order did not meet your expectations. We understand how disappointing it can be when an order is needed for a specific occasion and is not received within the expected timeframe.

Our customer service team aimed to stay in communication and discuss available options throughout the process. However, we regret that the overall experience did not provide the clarity and outcome you expected.

Your feedback regarding delivery-time communication, the handling of refused parcels, and our customer-service process has been noted and will be used to review and improve our service procedures.

Kind regards,
Relvoux Customer Care Team

Betygsatt 5 av 5 stjärnor

I vestiti sono di qualità ottima e…

I vestiti sono di qualità ottima e bellissima vestibilita’. Anche lo stile è chic e sexy.

21 juli 2026
Omdöme utan inbjudan
Logotyp för Relvoux

Svar från Relvoux

Dear Customer,

Thank you so much for your lovely review and for choosing Relvoux! We’re delighted to hear that you are pleased with the excellent quality and beautiful fit of our dresses.

It means a great deal to know that you also enjoy our chic and sexy style. Your support truly encourages us, and we look forward to bringing you more designs you’ll love.

Kind regards,
Relvoux Customer Care Team

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer