Great tasting but lack of options. Customer service don’t return emails, products showing sold out for months so limited products to choose from. It’s a shame because the product is very good.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Pro's + High protein, was the highest ingredient in all recipe's + Mostly good ingredients. Very little objectionable considering today's standards + Low sugar, fat's, carbs and calories Con's... Se mer
This company is a scam. They sent me half an order way back in June, only replied to my emails enquiring about it in August saying they will resolve it and 5 chaser emails later (now November), no r... Se mer
So far we've only tasted the American beef meal and I was a bit so so about the flavour, however, they are easy to store without taking up room in the freezer and will suit when I can't cook (I'm havi... Se mer
Företagsinformation
Skrivet av företaget
Nutritious, high-protein ready to eat meals designed to fuel your goals—convenient, delicious, and crafted to fit your lifestyle!
Kontaktuppgifter
Storbritannien
- relofoods.co.uk
4,0
Bra
283 omdömen
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Great Tasting
I was at first sceptical but can honestly say they are tasty, the spicy meatball pasta is very tasty. Their customer service is spot on as one of the pouches was damaged in transit and they responded immediately offering a full refund and discount on the next purchase, so great service.
3 januari 2025
Svar från Relofoods
Hi,
Thank you so much for giving us a chance and sharing your experience! We’re thrilled you found the Spicy Meatball Pasta tasty—it’s definitely one of our favourites too!
We’re also glad we could make things right quickly with the damaged pouch. If there’s anything else we can help with, just let us know.
Best,
The Relo Team
Svar från Relofoods
Hey Gilbert,
Thank you so much for the awesome review, we are really glad you have enjoyed our meals!
Best,
The Relo Team
Food was delivered really quickly and…
Food was delivered really quickly and tastes great, perfect.
27 december 2024
Svar från Relofoods
Hey Paul,
Thank you so much for this great review, we really appreciate it!
Best,
The Relo Team
Svar från Relofoods
Hey David,
Thank you so much for this great review, we really appreciate it!
Best,
The Relo Team
Tasteless
Tasteless. Bland. Plenty of meat but no flavour. Couldn't tell if I was eating a curry or beef stew.
Looks great but I wasn't impressed.
10 december 2024
Svar från Relofoods
Hi Ken,
Thank you for your feedback. We’re sorry to hear the meal didn’t hit the mark for you. At Relo, we aim to deliver meals that are both nutritious and full of flavour, so we’ll share your comments with our team to help us improve.
Best regards,
The Relo Team
Great customer service
Had an issue with one of my meals being damaged in transit emailed to get a refund got a reply within 30 minutes with refund aswell as a replacement dispatched
17 december 2024
Svar från Relofoods
Hi Mark,
Thank you so much for your kind words! We’re glad we could resolve the issue quickly for you. Ensuring our customers are happy is always our top priority.
If there’s anything else we can do for you, don’t hesitate to reach out!
Best regards,
The Relo Team
Better Packaging Required
Second order for me, each time I've ordered about 12 packs. In both cases bags have been burst on arrival making the box pretty messy to say the least. In total, of the 24 packs I ordered 4 now have been burst. I've cancelled my subs due to this, its just a mess to clean. Relo really need to add in some packing both top and bottom or strengthen the base of the packs where they are splitting. In terms of the food its not bad, 7/10, some are a little watery but they do the job id you're looking to stabilise your diet for a few weeks.
19 december 2024
Omdöme utan inbjudan
Svar från Relofoods
Hi James,
Thank you for sharing your feedback with us. We’re really sorry to hear about the issues with the packaging—it’s not the experience we want for our customers. Your comments about adding padding and strengthening the packs are helpful, and we’ve passed them along to the team.
We’re glad to hear you’ve found the meals helpful for your diet, but we want to make sure the whole experience is seamless for you. If you’d like, we’d be happy to discuss this further or offer a resolution. Please don’t hesitate to reach out to our customer service team at customerservices@relofoods.co.uk
Thanks again for helping us improve!
The Relo Team
Order arrived with a burst packet that…
Order arrived with a burst packet that had spilt over the box. No reply from customer services when messaged about the issue and no refund for the burst packet offered.
9 december 2024
Svar från Relofoods
Hi,
Thank you for sharing your experience, and we’re very sorry to hear about the issue with your order. This is definitely not the standard we aim for, and we understand how frustrating it must have been.
Please reach out to us again at customerservices@relofoods.co.uk with your order details, and we’ll make sure to resolve this for you as quickly as possible, Your satisfaction is very important to us, and we’ll do everything we can to make this right.
Best regards,
The Relo Team
Svar från Relofoods
Hi Paul,
Thank you for the incredible 5-star review! 😊 We’re so glad to hear you’re loving Relo—it’s feedback like yours that keeps us going. If there’s ever anything we can do to make your experience even better, just let us know.
Stay fuelled and take care,
The Relo Team
This is genuinely really delicious.
3 december 2024
Svar från Relofoods
Hi Hossam,
Thank you so much for the 5 stars! 🌟 We’re thrilled to hear you found our meals delicious—that’s exactly what we aim for.
Thanks,
The Relo Team
Super fast delivery & great choice
Super fast delivery - loads of choice - enjoying my meals so far.
2 december 2024
Svar från Relofoods
Hi Daniel,
Thank you for your fantastic review! We’re so glad to hear that you’re enjoying the fast delivery and the variety of meals we offer.
We appreciate your support and hope you continue to enjoy them.
Best regards,
The Relo Team
Very good 👍 and andy
25 november 2024
Svar från Relofoods
Hi Andrew,
Thank you for the 5-star review! We’re so glad you’re enjoying the meals.
Best regards,
The Relo Team
The meals are superb
The meals are superb. I've tried them hot and cold. Cold they're great for eating when I'm out and about or in between gym sessions. Hot, they're great as a lunchtime meal or to help make a quick evening meal.
I'll be back!
29 november 2024
Svar från Relofoods
Hi Paul,
Thanks for your great review! We’re so glad to hear you’re enjoying the meals, whether you’re on the go or having a quick meal at home. It’s awesome to know they’re fitting into your routine so well. Looking forward to your next order!
Best,
The Relo Team
not that nice ive had better mre
27 november 2024
Svar från Relofoods
Hi Stephen,
Thank you for your feedback. We’re sorry to hear that our meals didn’t meet your expectations. We strive to provide high-quality, convenient, and nutritious options, and we appreciate your input on how we can improve. If there’s a specific aspect of the meal you didn’t enjoy, we’d love to hear more so we can continue to refine our products. Feel free to reach out to us directly at customerservices@relofoods.co.uk to discuss further.
Best regards,
The Relo Team
Improved outlook.
**Edited 22/12/24**
Relo reached out and offered customer service that was wonderful. Looking forward to ordering with them in the future.
3 november 2024
Svar från Relofoods
Hi,
Thank you for sharing your feedback, and we’re truly sorry to hear about your disappointing customer service experience. While we’re glad you enjoyed the food, we completely understand how frustrating it can be to not receive timely support. We aim to provide excellent service alongside our meals, and it’s clear we have not done that this time. We’ll be addressing this with our team to ensure quicker responses in the future.
If you’d be open to giving us another chance, we’d love to make things right. Please feel free to reach out directly at customerservices@relofoods.co.uk, and we’ll make sure your next experience is a better one.
Best regards,
The Relo Team
Soooo tasty and quick
Soooo tasty and quick - a life saver when you are too busy and can’t cook or meal prep. Worth a try! Bolognese is my absolute favourite.
20 november 2024
Svar från Relofoods
Hi Lucia,
Thank you so much for your kind words! We’re thrilled to hear that you enjoyed our meals and that they’ve been a lifesaver for your busy schedule. We appreciate you recommending us, and we look forward to continuing to provide delicious, convenient meals for you.
Best regards,
The Relo Team
was all good food excellent top quality…
was all good food excellent top quality ingredients
11 november 2024
Svar från Relofoods
Hi,
Thank you so much for your positive review! We’re thrilled to hear that you enjoyed the food and appreciated the quality of our ingredients. It’s always great to know our efforts to provide top-notch meals are being noticed.
Best regards,
The Relo Team
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