Absolute joke. Delivered a faulty product where the breaks don’t work. Then have the audacity to tell me I have to pay for a return. This was a birthday present and leaves a terrible feeling. Terrible... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I purchased a Reid Cycles E-Trail 2.0 eBike Charcoal on the 4th Nov 2023 in less than 3 months the mid drive motor started an annoying click whilst pedaling. The Balcatta store from which I pur... Se mer
Fast service - during covid lockdowns! Shipped within 5 days from regional Vic to regional NSW. 4 stars only as some assembly required - but that is expected and keeps costs down. would shop again if... Se mer
Företaget har svarat
29/12/2021. Terrible experience! Ordered Vintage bike for a christmas present, received the bike damaged and the complete wrong colour. Spoke to Sam from Support, who wasn’t helpful at all and cus... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Reid Cycles is the home of Australia's best value bikes! By selling direct-to-customer with minimal overheads, Reid Cycles invest in what is important: delivering value to our riders by building the highest quality products at the best price. Reid Cycles is a proud, independent family and staff-owned Australian business.
Kontaktuppgifter
Unit 67, 422 Somerville Road, 3012, Tottenham, Australien
- support@reidcycles.com.au
- reidcycles.com.au
2,1
Dålig
3 tn omdömen
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Super fast delivery and beautiful…
Super fast delivery and beautiful looking bike! My son gets comments on it everywhere we go.
7 juli 2022
Great value bike for my 10yo
Great value bike for my 10yo. Chose click and collect option and bike available as advised when collected. Claims by Reid that it would be '...fully assembled by a bike mechanic and ready to ride" inaccurate as tyres not inflated properly, brakes not set up properly and front derailleur not aligned.
6 juli 2022
Svar från Reid Cycles
Thanks for your review Matt. I am really sorry to read this and getting in touch with you now.
Kind Regards
Sam
Was quick delivery and good quality
5 juli 2022
Love an Aussie owned business
Love an Aussie owned business. So I went &brought a electric scooter too!
4 juli 2022
Svar från Reid Cycles
Thank you for your review. I am proud to work for this Australian-owned company!
Kind Regards
Sam
BUY THIS BIKE ITS AMAZING
My bike is absolutely amazing I am a teen living near the beach so its perfect when i want to go for a ride with my friends to local rock pools and beaches. It’s perfect with the basket so i can put everything I need for a beach day inside. BEST BIKE EVER and very affordable since i am trying to save my money for a car, I didn’t feel guilty buying it and the quality is amazing.
4 juli 2022
Svar från Reid Cycles
Thank you for your kind review! I am glad to read you are enjoying your bike. Happy cycling!
Kind Regards
Sam
Great service when things got los
Great service when things got lost by Australia Post. Immediate response even though they were free bike lights
4 juli 2022
The staff are friendly and…
The staff are friendly and knowledgeable and never tried to push me into a sale. Was very happy with the bike I bought there.... excellent value for the spec and it has served me well. Will definitely go back when it's time for an upgrade.
2 juli 2022
My brakes weren't working
My brakes weren't working. I turned up without N appointment and was helped
2 juli 2022
lights
So I really purchased lights that were a promotion, only had to pay shipping. Thanks by the way , for my use they can be seen and I can see with limitations.
Reid cycles have sent various promotions since and always look at their products.
1 juli 2022
MTB Pro 27.5" Disc Mountain Bike
I have bought a 7 * MTB Pro 27.5" Disc Mountain Bike, The Costumer service at Stanmore, NSW Store was great. Help me with selecting a bike as I was buying these bikes for riders of different heights. I would happily recommend this store for buying Reid bikes. Hope bikes will be good as their customer service. I will write another review for Bikes after a month of Ride.
1 juli 2022
Omdöme utan inbjudan
Svar från Reid Cycles
Thank you for your kind feedback. We look forward to seeing you in around six weeks time for your initial free tune-up.
Kind Regards
Sam
I purchased a bike online from…
I purchased a bike online from Reid Cycle's website. Delivery was quick and assembly was relatively simple, but unfortunately it was not the bike for me.
Reid Cycles were happy to accept the return within the 30 days return policy and I received a full refund.
27 juni 2022
Svar från Reid Cycles
Hi Steven,
Thank you for taking the time to leave us a review even though the bike ordered was not right for you, I hope you have found the right bike for you and are making the most of it.
All the best and happy riding!
Steve
The pedal thread stripped completely…
The pedal thread stripped completely after two weeks of light riding.
27 juni 2022
Svar från Reid Cycles
Hi Ashley, It is really important the pedals are done up tight as per our Assembly Guides. Failure to do so can cause damage to your bike. A local bike shop will be able to help you here.
Good store
Simple online ordering process, good communication, items delivered in line with expectations re: timing, products are as expected.
Also good interaction between online and physical stores - I was able to take it to local physical store to get help with configuring the brakes etc.
27 juni 2022
Svar från Reid Cycles
Hi Marta,
Thank you for leaving us a review!
Steve
Svar från Reid Cycles
Hi Robert,
Thank you for leaving us a review!
Steve
Svar från Reid Cycles
Hi there,
Glad to hear the kids are enjoying the bikes!
Happy riding!
Steve
Svar från Reid Cycles
Hi Chris,
Thank you for leaving us a review and glad to hear you got the bike in a prompt delivery time!
Happy riding,
Steve
No complaints
We bought 2 x mountain bikes for our teenage daughters. Perfect for what we needed them for, my husband and I have even taken them for a ride. Have no complaints. Fast, efficient delivery too.
25 juni 2022
Svar från Reid Cycles
Hi Kira,
Thank you for leaving us a review!
Glad to hear that they are being enjoyed and the kids are spending time outside!
All the best and happy riding!
Steve
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