Regus is terrible. I am currently renting in the Leesburg center, I can't wait for my lease to be up. Beware. In response to managements reply: Yes it is partially staffed, but the doors are loc... Se mer
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Plats
Byt plats13800 Coppermine Road, Dulles, 1st, 2nd and 3rd Floor, 20171 Herndon, VA, US
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Everything about my experience with Regus has been exceptional. Beginning with the online scheduling, it is a seamless process. The reception staff is ALWAYS welcoming, professional, helpful and ready... Se mer
Regus is the worst place to move your office. By the time I realized it, it was too late. They will milk you till your last breath and find ways to charge you in every possible way. Poor customer serv... Se mer
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Great experience! offices are great, clean and bright. Staff is very helpful as well
Företagsinformation
Skrivet av företaget
Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.
Kontaktuppgifter
13800 Coppermine Road, Dulles, 1st, 2nd and 3rd Floor, 20171, Herndon, VA, USA
- 7032341200
2,6
Dålig
4 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Regus is terrible
Regus is terrible. I am currently renting in the Leesburg center, I can't wait for my lease to be up. Beware. In response to managements reply: Yes it is partially staffed, but the doors are locked. Packages and documents can not be delivered during times that it is not staffed. Yes the items that I noted have been resolved, but definitely not in a timely manor. And, as evidenced by management's response they are good at corporate talk. When issues are escalated they just give it lip service, dismiss it, or it takes a long time to get addressed, from ants in my office to currently a broken light switch so the hallway leading to my office is dark. So unprofessional.
22 september 2026
Omdöme utan inbjudan
Svar från Regus - Virginia, Northern Virginia - Dulles Corner
Hi Jean,
I'm sorry to hear about your disappointment.
We would like to clarify that the centre is partially staffed, with team members available on site during scheduled periods. Outside of these hours, the centre inbox continues to be remotely monitored so that customer enquiries can be attended to as promptly as possible.
We also recognise the importance of providing a smooth experience for visitors. As part of our ongoing improvements, we are currently in the process of implementing a remote access solution to enable visitors to access the centre remotely when a team member is not on site.
We’re pleased to confirm that the ant issue has been resolved and the faulty light switch in the hallway was already repaired last week.
A member of our team has already contacted you on this, please continue to speak with them for further support.
Thank you.
Lorraine Brule
Global Customer Service at Regus
Regus is the worst place to move your…
Regus is the worst place to move your office. By the time I realized it, it was too late. They will milk you till your last breath and find ways to charge you in every possible way. Poor customer service and "hell with you attitude"
17 oktober 2023
Omdöme utan inbjudan
Svar från Regus - Virginia, Northern Virginia - Dulles Corner
Hi Kapil, I’m very sorry to hear of your disappointment.
We certainly do not agree with your comment on ‘find ways to charge you in every possible way’ as we always ensure transparency in our invoicing process.
Regardless of the reason, I understand how frustrating it can be and apologize if we did not provide the level of service that you expect and deserve from Regus.
I’d love to further help you, but you’ve posted anonymously, which stops me from being able to contact you.
Please can you email me at lorraine.brule@regus.com with more details, such as your company name and/or account number? This information is available on your invoices.
Best,
Lorraine Brule
Global Customer Service at Regus
EXCEPTIONAL IN ALL WAYS
Everything about my experience with Regus has been exceptional. Beginning with the online scheduling, it is a seamless process. The reception staff is ALWAYS welcoming, professional, helpful and ready to assist. The offices and building are well kept and stylishly appointed. My only regret is that you do not have Saturday availability.
19 september 2023
Great experience
Great experience! offices are great, clean and bright. Staff is very helpful as well
5 juni 2023
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